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Business Analyst Assistant (Payment Management) - Internship (6 months) July 2026 (M/F/NB)

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The Payment & Fraud team at Ubisoft manages customer purchasing experiences across all e-Commerce channels, from the store to in-game purchases and subscriptions. The intern will join the product team, specifically on the payment side, to analyze payment-related KPIs, optimize operational processes with internal teams, conduct competitive benchmarks, research payment trends and legislation, write a monthly internal newsletter, assist Product Owners with analyses and recommendations, collaborate with Payment & Fraud Specialists, and monitor payment acceptance rates.

Graduate Programmer

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Company Description</h2>Ubisoft is a global leader in video games, with teams around the world creating original and memorable gaming experiences, from Assassin's Creed to Rainbow Six, Just Dance, and many more. We believe that diversity of perspectives advances both players and teams. If you are passionate about innovation and want to push the boundaries of entertainment, join our adventure and help us create the unknown!<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Description</h2>The Payment & Fraud team is responsible for customer purchasing experiences across all UBISOFT e-Commerce channels, from the store to in-game purchases and subscriptions. Integrated into the product team, specifically on the payment side, your missions will include:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Analyze key performance indicators (KPIs) related to payments to identify opportunities for improvement.</li><li class="leading-relaxed">With other internal teams, you will optimize operational processes related to payments and fraud.</li><li class="leading-relaxed">Conduct comparative studies (benchmarks) with competitors and identify industry best practices.</li><li class="leading-relaxed">Research trends, legislation, and recent developments in the payment field.</li><li class="leading-relaxed">Write a monthly internal newsletter presenting payment performance and trends.</li><li class="leading-relaxed">Provide general assistance to Product Owners in managing their projects, particularly by providing analyses and recommendations.</li><li class="leading-relaxed">Collaborate with Payment & Fraud Specialists to define and achieve specific business results.</li><li class="leading-relaxed">Ensure daily coordination and communication with payment providers.</li><li class="leading-relaxed">Regularly monitor payment acceptance rates.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Qualifications</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You are a student in a business school, engineering school, or equivalent program.</li><li class="leading-relaxed">You have a strong ability to analyze and interpret data, with particular attention to detail.</li><li class="leading-relaxed">You are proficient in Microsoft Excel.</li><li class="leading-relaxed">You are proactive and capable of working autonomously while being collaborative.</li><li class="leading-relaxed">You have an interest in the fields of payment and fraud, with a willingness to learn and stay informed about the latest trends.</li><li class="leading-relaxed">You have good written and oral communication skills to clearly present results and recommendations.</li><li class="leading-relaxed">You have a good command of English (reading and speaking).</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Additional Information</h2><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Recruitment Process</h3>If your application is selected, you will first be contacted by a representative of our Campus team for a phone call to determine if your profile matches the announcement and your aspirations.If this exchange is conclusive, a practical case will be submitted to you to assess your technical skills related to the opportunity.Finally, a physical or video interview via Teams will then be organized with your future internship supervisor.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Benefits as an intern at Ubisoft</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Internship gratification based on study level.</li><li class="leading-relaxed">Swile Restaurant Title Card, 50% reimbursement of transport title, 1 RTT per month.</li><li class="leading-relaxed">Ticket reduction (concerts/shows), access to the Ubisoft gym at preferential rates.</li></ul>Ubisoft strives to develop an inclusive work environment that reflects the diversity of its player community within its teams.As an employer, Ubisoft offers everyone the same employment opportunities without distinction of gender, ethnicity, religion, sexual orientation, social status, disability, and age.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Ubisoft Q&A</h3>How to prepare my application for Ubisoft?First, carefully read the job description to highlight your experiences and skills that seem relevant to this opportunity! A personalized and detailed CV will surely help you stand out 😉Cover letter or not? If you have to choose, we will always prefer a few lines explaining your motivation to apply, rather than a generic copy/pasted text! A specific section is provided for this purpose during your application.I don't know the video game industry. Do I have a place at Ubisoft?We have many profiles in our ranks who are not avid video game fans. At Ubisoft, we seek to surround ourselves with passionate people, whether it's about their specialties, their professions, or entertainment in general.What can I expect during an internship or work-study program at Ubisoft?From your first days, you will benefit from a Welcome Session presenting Ubisoft, its organization, and your work environment for the coming months. Your supervisor and your team will support you daily, in the first weeks as throughout your experience!Once autonomous, your missions will be empowering and varied, regardless of the type of contract. Working at Ubisoft means working on real projects to be carried out day by day.A dedicated Teams group will also allow you to interact with other interns and work-study students.What are Ubisoft's societal commitments?We seek to enrich the lives of players by creating original and memorable gaming experiences, and by striving to always improve the positive impact of our games. To achieve this, we create a safer and more inclusive work environment, we support the communities in which Ubisoft operates through charitable initiatives, and we strive to reduce the environmental impact of our activities. To learn more, visit the <a href="https://www.ubisoft.com/fr-fr/company/social-impact/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Social Impact page</a>.I have a disability, how do I apply?All our recruitment teams have been sensitized to disability issues. You can therefore apply normally via our SmartRecruiters platform by attaching your CV and cover letter. If you need an adaptation of the recruitment process, especially when it involves video interviews, specify it in your application and/or contact the Disability Mission team by email (<a href="mailto:boost@ubisoft.com" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">boost@ubisoft.com</a>).Check out <a href="https://www.ubisoft.com/fr-fr/company/about-us/diversity-inclusion/articles/d-i-guide-for-applicants" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">this guide</a> which aims to support you in your application, and discover our actions to encourage more diversity and inclusion.Check out <a href="https://www.ubisoft.com/en-us/company/about-us/diversity-inclusion/articles/d-i-guide-for-applicants" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">this guide</a> to help you with your application, and learn about our actions to encourage more diversity and inclusion.

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CAE is a high technology company, at the leading edge of digital immersion, providing solutions to make the world a safer place. Our flight services business delivers software solutions to more than 150 airline customers.Here are few reasons why folks love working at CAE!<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Meaningful work that drives professional development</li><li class="leading-relaxed">Ability to enter and grow within the technology industry</li><li class="leading-relaxed">Work in a collaborative environment</li><li class="leading-relaxed">Be part of a high-performance team</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Your Role & Main Responsibilities</h2>Responsibilities:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Acts as Second Level support for Global customers in the Flight Service organizations. Supporting Crew Manager product solutions.</li><li class="leading-relaxed">Responsible for the analysis, replication, and resolution of medium to high complex problems at multiple layers (application, environment, database, networking) in a high availability environment using advanced software and diagnostics tools.</li><li class="leading-relaxed">Provides support to both, application front and back-end, as well as recommends best business practices to customers on the application usability and system maintenance.</li><li class="leading-relaxed">Acts as a liaison with multiple teams across the organization, including Development, Product, and Account Teams, ensuring issues get the proper level of attention and prioritization for customer resolution on maintenance issues/service requests. Responsible for the account management of certain airlines which represents the primary point of contact for that airline from a problem resolution perspective.</li><li class="leading-relaxed">For Flight Service organization, applies technical knowledge which involves Windows Server operating system, UNIX and Citrix platforms. Must have basic knowledge of PL/SQL, Oracle and RDBMS Scripting, Unix shell script knowledge to resolve complex software problems.</li><li class="leading-relaxed">Works under general supervision with few direct instructions, decisions are frequently reviewed.</li><li class="leading-relaxed">May include On-Call work on a 24x7 basis for critical and high severity issues.</li><li class="leading-relaxed">Decisions and actions have an impact on the success of a team or department.</li><li class="leading-relaxed">May provide training to other colleagues and new hires.</li><li class="leading-relaxed">Other potential engagements in other work areas within the company.</li></ul>Requirements:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree or above.</li><li class="leading-relaxed">An analytical and troubleshooting mindset is a requirement.</li><li class="leading-relaxed">Previous Customer Support experience (3-5 years)</li><li class="leading-relaxed">Windows/Unix(Solaris) usage familiarity is desired.</li><li class="leading-relaxed">Knowledge and expertise in PL/SQL, Oracle database, UNIX shell script, LINUX Operation system, Windows operation system.</li><li class="leading-relaxed">C++ and JAVA coding background is desired.</li><li class="leading-relaxed">Excellent communication skills in English (oral and written).</li><li class="leading-relaxed">Must be organized, able to multi-task, and prioritize daily workload.</li><li class="leading-relaxed">Airline/Crew Management background is a Must.</li><li class="leading-relaxed">Familarity with AWS environment.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About CAE</h2>At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Position Type</h2>Regular<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Equal Opportunity & Accommodations</h2>CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are available—contact your recruiter or email CAECarrieres-Careers@cae.com if needed.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Data Privacy</h2><a href="https://www.cae.com/privacy-policy/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Privacy Statement | CAE</a>

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