favorited

Product Manager (Global Payments/KYC Compliance)

Payments Systems Software Engineer

Senior/Staff Software Engineer (Backend)

At Favorited, we are redefining mobile live-streaming as a fully interactive, gamified experience, dedicated to fostering deeper connections between creators and their communities through play, and ensuring creators are well-compensated. As a Payment Product Manager, you will lead the evolution of our payment infrastructure, owning the product strategy for all payment features including creator payouts, audience tipping, subscription billing, and premium content access. You will collaborate with engineering and finance, ensure compliance, and optimize payment performance.

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Who We Are:</h2><p class="my-4 text-gray-700 leading-relaxed">At Favorited, we are redefining mobile live-streaming as a fully interactive, gamified experience. We're dedicated to fostering deeper connections between creators and their communities through play, and ensuring that creators are compensated well in the process.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Our App:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><a href="https://apps.apple.com/us/app/favorited/id1638796139" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">iOS</a></li><li class="leading-relaxed"><a href="https://play.google.com/store/apps/details?id=com.likelabs.favorited&hl=en<em>US&pli=1" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Android</a></li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Apply to This Position If You:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Have a passion for building creator monetization systems that solve real-world problems</li><li class="leading-relaxed">Enjoy collaborating with engineering and finance teams to ensure seamless payment experiences</li><li class="leading-relaxed">Thrive in dynamic, fast-paced environments where your product decisions have direct creator impact</li><li class="leading-relaxed">Want to be part of a team that empowers creators and innovates in mobile live-streaming</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Who You Are:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Passionate about the creator economy and building innovative payment systems</li><li class="leading-relaxed">Detail-oriented and data-driven, with strong analytical and problem-solving skills</li><li class="leading-relaxed">Excited by the opportunity to own mission-critical payment features from concept to launch</li><li class="leading-relaxed">A strategic thinker who can balance creator needs with business objectives</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What You Will Do:</h2><p class="my-4 text-gray-700 leading-relaxed">As a <strong>Payment Product Manager</strong> at Favorited, you will lead the evolution of our payment infrastructure from basic processing to a comprehensive creator monetization platform. You'll own the product strategy for all payment features including creator payouts, audience tipping, subscription billing, and premium content access.Responsibilities include:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Developing payment product strategy and roadmap aligned with creator monetization goals</li><li class="leading-relaxed">Designing creator revenue streams including real-time tipping and subscription billing</li><li class="leading-relaxed">Collaborating with engineering teams to implement robust payment infrastructure</li><li class="leading-relaxed">Partnering with creators to gather feedback and iterate on monetization features</li><li class="leading-relaxed">Working with compliance teams to ensure adherence to financial regulations</li><li class="leading-relaxed">Analyzing payment performance and optimizing conversion rates</li><li class="leading-relaxed">Leading payment expansion into new international markets</li><li class="leading-relaxed">Building and scaling global payments team across product, engineering, and operations</li><li class="leading-relaxed">Establishing strategic partnerships with payment processors and financial institutions</li><li class="leading-relaxed">Ensuring compliance with international payment regulations and security standards</li><li class="leading-relaxed">Managing P&L responsibility for payment operations and revenue targets</li><li class="leading-relaxed">Developing and maintaining AML, KYC, and BSA compliance frameworks for creator transactions</li><li class="leading-relaxed">Deep understanding of <strong>payment processing regulations</strong>, fraud prevention, and risk management</li><li class="leading-relaxed">Experience with <strong>creator economy platforms</strong> or marketplace compliance preferred</li><li class="leading-relaxed">Strong analytical skills with proficiency in <strong>compliance monitoring tools</strong> and data analysis</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What We Are Looking for:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience in product management with emphasis on <strong>payments or fintech</strong></li><li class="leading-relaxed">Hands-on experience with <strong>payment systems</strong> and digital transactions (such as Stripe, Adyen, and crypto wallets).</li><li class="leading-relaxed">Deep understanding of <strong>payment processing</strong>, APIs, and fraud prevention</li><li class="leading-relaxed">Experience with <strong>creator economy platforms</strong> or two-sided marketplaces preferred</li><li class="leading-relaxed">Strong analytical skills with proficiency in <strong>SQL</strong> and data analysis</li><li class="leading-relaxed">Excellent communication skills and ability to work in <strong>fast-paced startup environments</strong></li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Where You'll Work</h2><p class="my-4 text-gray-700 leading-relaxed">This is a <strong>full-time hybrid position</strong> based in <strong>Santa Monica, CA</strong>. You will work in our office several days per week, collaborating closely with a passionate and talented team.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Benefits</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Competitive salary</li><li class="leading-relaxed">Health Insurance</li><li class="leading-relaxed">Unlimited PTO</li><li class="leading-relaxed">Company holidays</li></ul><p class="my-4 text-gray-700 leading-relaxed">At Favorited, we value the creativity and hard work of every team member. Join us as we redefine mobile live-streaming and empower creators to build thriving communities.</p>

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<p class="my-4 text-gray-700 leading-relaxed">We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT Corporation is the global leader of legal entity management, corporate compliance and due diligence solutions. Businesses and law firms around the world trust CT Corporation to manage their most critical business and legal compliance responsibilities.</p><p class="my-4 text-gray-700 leading-relaxed">In this role, you will have an opportunity to work with and manage the day to day relationships with our customers at Corporations, Law Firms, or Small Businesses to provide legal and compliance services. If you are looking to gain professional experience, learn a new industry and launch your career with a global organization, come join our team!</p><p class="my-4 text-gray-700 leading-relaxed">As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring customers are engaged and satisfied, acting as an essential resource for troubleshooting and enhancements.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Responsibilities:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Deliver prompt and professional service to our customers (Small Businesses, Law Firms, or Corporations) through verbal and written communications</li><li class="leading-relaxed">Provide consultative customer service; help to determine customer goals, compliance challenges, and business needs, while utilizing product and industry knowledge to provide solutions and initiate orders crucial to corporate legal compliance</li><li class="leading-relaxed">Proactively manage the full-life cycle of the order process and drive cross-selling opportunities to promote additional offerings to meet our customer needs</li><li class="leading-relaxed">Project manage, organize and prioritize high volumes of requests utilizing SalesForce and other internal systems to ensure timely and accurate response to customers</li><li class="leading-relaxed">Manage your own customers and customer escalations and work across Customer Service function to complete or resolve customer requests</li><li class="leading-relaxed">Develop and maintain positive working relationships with customers and other key partners</li><li class="leading-relaxed">Strive to become a subject matter expert of the department, company and industry and maintain an aptitude for learning</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Qualifications:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree from an accredited college/university or equivalent B2B client service experience</li><li class="leading-relaxed">Strongly preferred minimum of two year of business-to-business (B2B) client/customer service experience; preferably consultative customer service experience working within the banking, insurance, hospitality, retail and/or legal industry</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Preferred Knowledge, Skills or Abilities:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Strong organizational, time management and multi-tasking skills</li><li class="leading-relaxed">Ability to absorb product knowledge quickly and process information to apply to customer needs</li><li class="leading-relaxed">Ability to make sound business decisions and exercise discretion and judgment</li><li class="leading-relaxed">Experience generating add-on sales revenue preferred</li><li class="leading-relaxed">Strong analytical and problem-solving skills</li><li class="leading-relaxed">Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint and Outlook</li></ul><p class="my-4 text-gray-700 leading-relaxed"><em>Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.</em></p><p class="my-4 text-gray-700 leading-relaxed">Employee must obtain a FinCEN ID within 7 days after the first day of employment and comply with all requirements of the Corporate Transparency Act on a continuing basis, including without limitation, by providing the U.S. government and Wolters Kluwer all information necessary to effectuate the purposes of the Act.</p>

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Product Manager (Global Payments/KYC Compliance)

Payments Systems Software Engineer

Senior/Staff Software Engineer (Backend)

Job Details