Fictiv

Director of MRO and PD Services

Senior Software Engineer - Netsuite

Lead Cloud DevOps Engineer

Supplier Quality Engineer (Seattle, Portland, or Spokane Metro Areas)

Strategic Program Manager - Monterrey, Mexico

Senior Integrations Engineer

IT Operations Engineer

Executive Communications Partner (Japanese - English)

Senior Performance Marketing Manager

The Director of MRO and PD Services at Fictiv is a strategic commercial leader responsible for scaling the service platform and growing the company’s Maintenance, Repair & Operations (MRO) and Product Development (PD) Services portfolio. This role drives service revenue, deepens customer partnerships, and delivers high-impact technical solutions to strengthen long-term value creation, ensuring innovation, reliability, and business growth.

Integration Architecture Manager

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Impact In This Role</h3>At Fictiv, we don’t just maintain and develop products — we create partnerships that drive innovation, reliability, and long-term business growth. The Director of MRO and PD Services will play a pivotal role in scaling our service platform, shaping customer success, and fueling the next chapter of our commercial expansion.The Director of MRO and PD Services is a strategic commercial leader responsible for growing the company’s Maintenance, Repair & Operations (MRO) and Product Development (PD) Services portfolio. This role combines operational expertise with business development acumen—driving service revenue, deepening customer partnerships, and delivering high-impact technical solutions that strengthen long-term value creation.You will report to the Vice President Sales and Business Development.What You’ll Be Doing<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Commercial Growth & Strategy</li><li class="leading-relaxed">Own the strategy and P&L for MRO and PD Services, driving sustainable growth, margin expansion, and customer loyalty</li><li class="leading-relaxed">Identify new business opportunities within existing accounts and emerging markets; develop service-based revenue streams that complement core product sales</li><li class="leading-relaxed">Partner with Sales, Marketing, and Product teams to build and position MRO and PD offerings as key differentiators in the market</li><li class="leading-relaxed">Develop go-to-market strategies, pricing models, and value propositions that align with customer needs and profitability goals</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Customer & Market Leadership</li><li class="leading-relaxed">Serve as the executive sponsor for key enterprise accounts, ensuring alignment between service delivery, innovation, and business outcomes</li><li class="leading-relaxed">Translate customer feedback and market insights into actionable improvements and new service concepts</li><li class="leading-relaxed">Strengthen strategic relationships with OEMs, distributors, and technology partners to enhance service scope and competitiveness</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Operational Execution</li><li class="leading-relaxed">Lead high-performing teams across MRO and PD functions to deliver reliable, efficient, and innovative service solutions</li><li class="leading-relaxed">Implement scalable processes for service delivery, project execution, and lifecycle support</li><li class="leading-relaxed">Ensure best-in-class quality, responsiveness, and uptime through continuous improvement and digital enablement</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Leadership & Culture</li><li class="leading-relaxed">Build, mentor, and empower a results-driven organization focused on accountability, agility, and customer value</li><li class="leading-relaxed">Champion a growth mindset across the team—balancing technical depth with commercial excellence</li><li class="leading-relaxed">Collaborate cross-functionally to ensure tight alignment between commercial, operational, and engineering functions</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Desired Traits</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree in Engineering, Business, or related field; MBA preferred</li><li class="leading-relaxed">10+ years of experience in commercial leadership within manufacturing, industrial services, or B2B technology environments</li><li class="leading-relaxed">Proven success in growing service-based revenue and leading P&L responsibility</li><li class="leading-relaxed">Deep understanding of MRO operations, product development services, and customer lifecycle management</li><li class="leading-relaxed">Strong financial and analytical skills with experience in pricing, forecasting, and business modeling</li><li class="leading-relaxed">Excellent relationship management, negotiation, and executive communication skills</li></ul>Key Performance Indicators (KPIs)<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">MRO and PD service revenue growth and profitability</li><li class="leading-relaxed">Customer retention and satisfaction scores</li><li class="leading-relaxed">Cross-sell and attach rate of services to core product sales</li><li class="leading-relaxed">Operational efficiency and project delivery timelines</li><li class="leading-relaxed">Employee engagement and leadership effectiveness</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Perks and Benefits</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Competitive medical, dental, and vision insurance</li><li class="leading-relaxed">401K plan</li><li class="leading-relaxed">Monthly Virtual Work stipend for things like food, internet, travel, pet care, health and wellness</li><li class="leading-relaxed">Annual Education stipend</li><li class="leading-relaxed">Parental leave programs</li><li class="leading-relaxed">Paid volunteer days</li><li class="leading-relaxed">Onboarding setup, including: standing desk, laptop, monitor, and chair, and a stipend for additional items such as headphones, blue light glasses, or any other ergonomic supplies you may want or need</li><li class="leading-relaxed">And much, much more!</li></ul>Fictiv is continuing to expand our remote US workforce. Applicants from the following states are eligible to apply:Arizona (AZ), California (CA), District of Columbia, (DC), Delaware (DE), Florida (FL), Georgia (GA), Hawaii (HI), Iowa (IA), Illinois (IL), Indiana (IN), Kansas (KS), Massachusetts (MA), Maryland (MD), Michigan (MI), Minnesota (MN), Missouri (MO), North Carolina (NC), Nevada (NV), New Hampshire (NH), New Jersey (NJ), New York (NY), Ohio (OH), Oregon (OR), South Carolina (SC), Texas (TX), Tennessee (TN), Utah (UT), Virginia (VA), Washington (WA), West Virginia (WV), Wisconsin (WI), Wyoming (WY)Salary Range: $180,000 to $240,000 OTE per year (base plus variable with a 50/50 split)Interested in learning more? We look forward to hearing from you soon.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Fictiv</h3>Fictiv is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed, and delivered to customers around the world. People who succeed at Fictiv are talented, creative, and driven to achieve professional excellence and support our vision to help product innovators create.We’re actively seeking teammates who:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bring diverse perspectives and experience to our culture and company.</li><li class="leading-relaxed">Excel at being part of a strong, empathetic team.</li><li class="leading-relaxed">Thrive in an environment emphasizing respect, honesty, collaboration, and growth.</li><li class="leading-relaxed">Have an ‘always learning’ mindset that celebrates learning, not just wins.</li><li class="leading-relaxed">Help us continue to build a world-class organization that values the contributions of all of our teammates</li></ul>We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.Create a Job AlertInterested in building your career at Fictiv? Get future opportunities sent straight to your email.Apply for this job<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">indicates a required field</li></ul>Autofill with MyGreenhouseFirst Name*Last Name*Email*PhoneCountry*Phone*Location (City)*Locate meResume/CV*AttachAttachDropboxGoogle DriveEnter manuallyEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfCover LetterAttachAttachDropboxGoogle DriveEnter manuallyEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfLinkedIn ProfileWebsiteWhat pronouns do you use?*She\Her\HersHe\Him\HisThey\Them\Theirszie\zim\zirOther, please let us know!What is your preferred name?*Please answer if it is different than your above legal nameWebsiteIn which state do you reside?*Select...Submit application

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ROLLER

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SMB Account Executive

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ROLLER is a global SaaS company in the leisure and attractions industry, operating in over 30 countries. We help businesses create memorable guest experiences through seamless ticketing, POS, and digital waiver processes. The Head of Corporate Marketing will define and elevate ROLLER’s global brand story, leading teams responsible for brand communications, content, and creative. This pivotal leadership role ensures consistent brand representation and evolves ROLLER’s market presence as a leader in guest experience technology.

Monetization Analytics Manager

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Tax Manager - Global

Finance & People Technology Systems

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About ROLLER----------------ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.But here's the best part: our team. We're a group of 250+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!About the Role---------------------The Head of Corporate Marketing will define, elevate, and communicate ROLLER’s brand story globally. You will lead the teams responsible for brand communications, content, and creative, driving awareness, trust, and emotional connection with our customers. This role serves as the guardian of ROLLER’s narrative, ensuring the brand is consistently represented across all touchpoints, internal and external, while evolving how we show up in the market as a leader in guest experience technology.This is a pivotal leadership position that sits at the intersection of brand, communications, and creative, blending strategy and execution to build a powerful, enduring corporate identity.What You’ll Do------------------Leadership & Team Management<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Lead and mentor the Content, Creative, and Communications teams, fostering collaboration, accountability, and professional growth.</li><li class="leading-relaxed">Partner closely with the Directors of Brand Design and Content to uphold ROLLER’s visual identity, tone of voice, and storytelling standards across all touchpoints.</li><li class="leading-relaxed">Collaborate with cross functional leaders (Product Marketing, Demand Generation, HR, Sales, and Customer Success) to ensure the brand narrative aligns with company culture and go to market priorities</li></ul>Brand & Narrative Development<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Define and evolve ROLLER’s corporate brand story rooted in emotional connection and ensure it’s reflected across all campaigns and communications.</li><li class="leading-relaxed">Lead integrated brand campaigns that build equity, awareness, and trust globally.</li><li class="leading-relaxed">Drive a consistent and authentic brand identity and corporate narrative that captures “who we are, what we stand for, and why we exist.”</li></ul>Creative Operations & Agency Management<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Partner with the Director of Brand Design to manage visual identity and brand guidelines in order to drive consistency across all external touch points.</li><li class="leading-relaxed">Oversee creative output, freelancers, and other external agencies to scale brand impact without compromising quality.</li><li class="leading-relaxed">Establish templates and creative systems that empower other teams to produce assets independently while maintaining brand integrity.</li></ul>Content, External Communications & PR<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Partner with the Director of Brand Content to shape the content strategy and editorial calendar, delivering thought leadership, customer stories, and demand driving narratives with a channel first mindset.</li><li class="leading-relaxed">Build and manage ROLLER’s PR and communications function, including media relations, proactive pitching, bylines, awards, executive thought leadership, and trend jacking.</li><li class="leading-relaxed">Oversee employee brand reputation management (across Glassdoor, social media, etc).</li><li class="leading-relaxed">Build and secure SLT alignment on a crisis comms plan that enables swift, effective brand protection during critical incidents.</li></ul>Internal Communications<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Partner with the CHRO and Chief of Staffs to design and execute internal communications that keep employees informed, inspired, and connected to ROLLER’s mission and values.</li></ul>Measurement & Impact<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Define and report on key brand and communications KPIs including awareness, sentiment, engagement, share of voice, and media coverage to demonstrate measurable impact on business outcomes.</li></ul>About You-------------<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">10+ years of experience in brand, communications, or corporate marketing, ideally within technology, SaaS, or experience driven industries.</li><li class="leading-relaxed">Proven success in defining and executing brand or narrative refreshes and leading rebrand initiatives.</li><li class="leading-relaxed">Experience working in house, ideally in Series B or C growth stage companies that balance quality with scrappiness.</li><li class="leading-relaxed">Strong track record managing and mentoring multi disciplinary marketing teams.</li><li class="leading-relaxed">Background in developing or managing integrated communications and PR programs.</li><li class="leading-relaxed">Strong creative sensibility combined with strategic marketing acumen.</li><li class="leading-relaxed">Excellent stakeholder management and executive communication skills.</li><li class="leading-relaxed">Deep storytelling ability and the capacity to articulate complex ideas simply and emotionally.</li><li class="leading-relaxed">Passion for creating meaningful connections between brands and audiences.</li><li class="leading-relaxed">Comfortable working in a dynamic, fast growing, and collaborative environment.</li></ul>Perks!----------<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You get to work on a category-leading product that customers love in a fun, high-growth industry- check our <a href="https://www.capterra.com/p/164715/ROLLER/reviews/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Capterra</a></li></ul>and <a href="https://www.g2.com/products/roller-software/reviews#reviews" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">G2</a>reviews.<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">4 Weeks of Annual Leave and 4 ROLLER Recharge days per year (that is 4 additional days of leave that we all take off together as a team to rest and recuperate)</li><li class="leading-relaxed">Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!</li><li class="leading-relaxed">Team member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.</li><li class="leading-relaxed">16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers</li><li class="leading-relaxed">Highly flexible work environment with an All Access pass to WeWork depending on your location</li><li class="leading-relaxed">Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.</li><li class="leading-relaxed">Individual learning & development budget plus genuine career growth opportunities as we continue to expand!</li></ul>What You Can Expect-----------------------1. Initial call with our Talent Acquisition ManagerYou’ll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.2. Interview with the Hiring ManagerYou will get to meet with our VP of Marketing to learn more about the role & ROLLER whilst also talking through your experience in more detail.3. Loop InterviewsThis is where you will get to meet our wider ROLLER team to do a ‘vibe check’ on us to make sure our culture & vibe meet what you are looking for!4. OfferIf all lights are green and the fit feels right, we’ll conduct reference checks and you'll receive an offer to join!

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.