fireaxis

Head of Product

Live Services Lead

Live Services Engineer

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As Head of Product for Civilization, you will partner with studio, project, and publishing leadership to develop strategic business plans. You will leverage market trends, UX research, and player telemetry to uncover insights and identify growth opportunities for the Civilization franchise. This role requires deep understanding of 4X Grand Strategy gameplay, experience in large-scale game development, and exceptional leadership skills to motivate diverse teams. You will shape the product roadmap and inspire cross-functional teams to deliver exceptional player experiences.

<div> <h2>Who We Are:</h2> MAKE LIFE EPIC Founded in 1996, Firaxis Games is a world-renowned game development studio with an unwavering mission to “build games that stand the test of time”. The name Firaxis, a fusion of “fiery” and “axis,” communicates the company’s dynamic development process that results in the creation of ground breaking titles with unparalleled gameplay delivered to gamers around the world. Under the creative direction of industry legend Sid Meier, Firaxis has released dozens of hit games on multiple platforms and is recognized as an industry leader in game development. VISION Make Life Epic…for our Players, our Community and all Firaxians. CORE VALUES Be Accountable Own Outcomes, Be Honest And Treat Feedback As A Gift. Embrace Enthusiasm Allow Space For Failure, Share Your Excitement And Let Passion Drive Outcomes. People First Treat People With Respect, Create A Culture Of Belonging And Act With Empathy. Work Smart Solve For Efficiency, Focus On Collaboration And Prioritize Improvement. Gameplay Focused Deliver Quality Game Experiences, Take Pride In Your Work And Put Players At The Center Of Every Decision. &nbsp;Head of Product <h2>What We Need</h2> As Head of Product on Civilization, you will partner with the studio, project and publishing leadership teams to drive the development of actionable and strategic business plans. Your role will report to the Studio Head and you will be expected to leverage market trends, UX research, and player telemetry to uncover insights and identify growth opportunities for the Civilization franchise. The ideal candidate must have a deep understanding of and love for Civilization and 4X Grand Strategy gameplay. This role requires experience in large-scale game development, exceptional leadership and interpersonal skills, with a proven track record of motivating and guiding large, diverse teams. As a leader with broad expertise, you will help shape the product roadmap and inspire cross-functional teams to deliver exceptional player experiences. <h2>What You Will Do</h2> <ul> <li> Strategic Leadership <ul> <li> Partner with game team leadership to create and communicate product roadmaps ensuring alignment with the company's strategic vision and goals. </li> <li> In partnership with the Executive Producer, drive alignment across key studio, franchise and product stakeholders to execute long-term strategic plans that drive growth, innovation, and market leadership. </li> <li> Bring expertise within the strategy gaming genre, understanding competitor titles, market trends, and best-in-class mechanics to guide product and future investment decisions. </li> <li> Inspire, mentor, and develop senior leaders; foster a high-performance culture that encourages innovation, accountability, and overall product excellence. </li> <li> Embodies the Studio Values in daily decision-making and communication, and integrates them into team workflows, culture, and leadership practices. </li> <li> Demonstrates and upholds Firaxis’ leadership expectations, setting a strong example for others while actively reinforcing and holding others accountable to those standards. </li> </ul> </li> <li> Product Leadership <ul> <li> Champion a data-informed culture focused on continuous experimentation, hypothesis testing, and iteration.&nbsp; </li> <li> Own the game health reporting process, analyzing key metrics and providing strategic recommendations to creative leadership for franchise growth opportunities. </li> <li> Translate market and player behavior trends into actionable insights that inform product design, roadmap priorities, and player engagement strategies. </li> <li> Partner with the Executive Producer to drive a global development strategy; maximize high quality output while managing responsible costs. </li> </ul> </li> <li> Multifunctional Collaboration <ul> <li> Foster collaboration across game design, production, and other teams to drive innovation and shared learning. </li> <li> Partner with 2K teams within Product Management, Production, Growth, Data and Insights, and QA to ensure alignment across the Publisher&lt;&gt;Developer umbrella.&nbsp; </li> <li> Collaborate with creative leadership, producers and analysts to set clear KPIs, outcomes, and goals while refining the experimentation roadmap to validate key business questions. </li> <li> Partner with game design and analytics teams to define telemetry requirements, implement tracking events, and optimize reporting and visualization tools. </li> </ul> </li> <li> Business Ownership <ul> <li> Partner with the project leadership and the publisher to define franchise and product P&amp;Ls. Control costs and target impactful product or technology investments. </li> <li> Identify and manage project and portfolio risks; ensure proactive problem-solving and contingency planning. </li> <li> Integrate product roadmaps into overall business planning mechanisms with the publisher to accurately reflect product goals and FY targets. </li> </ul> </li> </ul> &nbsp; <h2>Who We Believe Will Be An Excellent Fit</h2> <ul> <li> 10+ years of experience in the gaming industry with a deep understanding of game development and publishing cycles. </li> <li> Strong business acumen and design sensibility, with the ability to connect player behavior to market outcomes and create data-informed product strategies. </li> <li> Expert knowledge of market trends, business models, and customer preferences across genres, platforms, and demographics. </li> <li> Experience in evaluating design, UX, and in-game economies to optimize player behavior and engagement. </li> <li> Excellent analytical and problem-solving skills, with the ability to distill complex data into actionable insights and make persuasive pitches to game, franchise &amp; studio leadership </li> <li> Exceptional communication and leadership skills, able to unite cross-functional teams to tackle complex problems and drive business impact. </li> <li> Ability to act as a strong team communicator to build consensus &amp; align subject experts to resolve complex problems. </li> <li> Great attention to detail coupled with the ability to see the bigger picture and prioritize competing needs versus deadlines. </li> <li> Experience working with statistical tools. </li> <li> A deep passion for strategy gaming, combined with a strong understanding of the genre and industry trends. </li> <li> Bachelor's degree in a quantitative discipline, e.g. Mathematics / Statistics / Economics / Finance / Engineering / Computer Science. </li> </ul> STUDIO LEGACY: Named World’s #1 Developer of the Year by Game Informer Magazine in 2012, Firaxis is very proud of its legacy of developing award winning titles. We have won multiple BAFTAs, D.I.C.E Awards, Game of the Year titles, and category awards (from “Best Strategy Game” to “Best PC Game”) across our products. Additionally, our company was also featured in SmartCEO’s “Best-Run Book” for company culture and praised for a focus on “family, fun and flexibility.” Firaxis was also named a finalist in SmartCEO’s Healthiest Company Awards for 2016. Firaxis Games prides itself on maintaining a quality of life inside and outside the studio – when our team members are happy and healthy, creativity can flourish. We offer boot camp fitness and yoga classes at the office, a free gym with shower, regularly catered lunches and breakfasts, biweekly Friday Happy Hours, company events and parties, and a “FunZone” complete with billiards, foosball, video games, and tabletop gaming space. We are also a philanthropic studio and offer employees the chance to volunteer with local charities and nonprofits throughout the year. Full Time employees can also take advantage of Medical, Dental, and Vision coverage, 401K retirement savings, a wellbeing initiative with the opportunity to earn cash rewards, an Employee Assistance Program, and paid time off and paid holidays. We are an Equal Opportunity / Affirmative Action Employer The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know. By clicking on this link, you consent to the processing of your personal information by 2K Games, Inc. and its affiliate Take-Two Interactive Software, Inc. in accordance with the Privacy Notice for Job Applicants (the “Privacy Notice”), available at https://www.2k.com/applicantprivacypolicy/. The Notice provides information about how we use your data and how you can exercise your right of access, rectification or deletion. If you need more information, please contact the Privacy Contact identified in the Notice. I have read the Notice consent to the collection, processing, transfer and use of my personal information by 2K Games and Take-Two. &nbsp; Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts. &nbsp; #LI-Remote #LI-Onsite #LI-Hybrid &nbsp; </div>

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Sporty

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Sporty Group is a consumer internet and technology business with a leading sports media, gaming, social, and fintech platform serving millions globally. We seek intelligent, energetic individuals passionate about our products and users, offering a dynamic work environment that rewards contributions. The ideal candidate is analytics-driven, with excellent problem-solving skills, experienced in root cause analysis, and handling escalated issues promptly in an internet company. They should also be detail-oriented for financial data checks and proficient with back-office systems. We foster a high-performance culture, trusting employees to achieve results with support, and offer the security of a global business with a startup feel.

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<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Who We Are</h1>Sporty Group is a consumer internet and technology business with an unrivalled sports media, gaming, social and fintech platform, which serves millions of daily active users across the globe via technology and operations hubs in more than 10 countries and 3 continents.The recipe for our success is to discover intelligent and energetic people, who are passionate about our products and serving our users and attract and retain them with a dynamic and flexible work life, which empowers them to create value and rewards them generously based upon their contribution.The candidate should be an analytics-driven individual with excellent problem-solving skills and is expected to have proven experience in root cause analysis and handling escalated issues promptly in an internet company.The candidate is expected to have experience in handling general inquiries and escalated issues promptly within an online customer service structure in addition to that candidate is expected to be detail-oriented for financial data check with hands-on experience in back-office systems.<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Responsibilities</h1><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Gaming Operations</li><li class="leading-relaxed">Handling day-to-day backend operations including query resolution, content management, and escalations.</li><li class="leading-relaxed">Problem Solving & Analytical Skills</li><li class="leading-relaxed">BackOffice Configuration</li><li class="leading-relaxed">Promotions Campaign (retention marketing- Email, PUSH), Creations and execution</li><li class="leading-relaxed">Analyze the Customer Service processes and help identify areas of performance improvements.</li><li class="leading-relaxed">Escalations to the Technology team.</li><li class="leading-relaxed">Creating Monthly and weekly reports</li><li class="leading-relaxed">Website content management including banners and comments filtering.</li><li class="leading-relaxed">Prior experience into betting games</li><li class="leading-relaxed">Should be flexible to work in rotational shifts and week offs including public holidays as per business requirement.</li><li class="leading-relaxed">Adaptive to ambiguous environment</li></ul><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Requirements</h1><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Relevance Experience in monitoring games, campaigns & users</li><li class="leading-relaxed">Working knowledge on CRM</li><li class="leading-relaxed">Relevant experience in an analyst function preferably in gaming or IT/ E com sector</li><li class="leading-relaxed">Preferably 1+ years of Ops support experience in gaming/ E com and with an interest in sports a plus</li><li class="leading-relaxed">Working knowledge of database architecture and management (preferably MySQL and Oracle) is a plus.</li><li class="leading-relaxed">Fluent in written and spoken English.</li><li class="leading-relaxed">Strong Microsoft Excel skills/ Google spreadsheet skills</li><li class="leading-relaxed">Bachelor’s degree and above in a related subject (science major) would be beneficial.</li><li class="leading-relaxed">Preferably Engineers/ postgraduate in tech</li></ul><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Benefits</h1><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Annual Performance Bonus</li><li class="leading-relaxed">Night Shift Allowance</li><li class="leading-relaxed">Overtime Payment</li><li class="leading-relaxed">Referral Hire Bonus</li><li class="leading-relaxed">Health and Life Insurance</li><li class="leading-relaxed">IT Asset provided</li><li class="leading-relaxed">5 days working</li><li class="leading-relaxed">Paid leaves of 21 days (excluding 12 public holidays)</li><li class="leading-relaxed">Team fun activities</li><li class="leading-relaxed">Quarterly Team Outings</li><li class="leading-relaxed">Annual company retreat - Our Operations team went to Goa in 2022 and Udaipur in 2023 and more TBC!</li><li class="leading-relaxed">Highly talented, dependable co-workers in a global, multicultural organization</li><li class="leading-relaxed">Our teams are small enough for you to be impactful</li><li class="leading-relaxed">Our business is globally established and successful, offering stability and security to our Team Members</li></ul><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Our Mission</h1>Our mission is to be an everyday entertainment platform for everyone<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Our Operating Principles</h1>1. Create Value for Users2. Act in the Long-Term Interests of Sporty3. Focus on Product Improvements & Innovation4. Be Responsible5. Preserve Integrity & Honesty6. Respect Confidentiality & Privacy7. Ensure Stability, Security & Scalability8. Work Hard with Passion & Pride<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Interview Process</h1><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Remote 30 min Aptitude Test</li><li class="leading-relaxed">Remote screening with our Talent Acquisition Team</li><li class="leading-relaxed">Remote interview loop with 2x Ops Team Members (30 mins each)</li><li class="leading-relaxed">Document verification</li><li class="leading-relaxed">24-72 hour feedback loops throughout the process</li></ul><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Working at Sporty</h1>The top-down mentality at Sporty is high performance-based, meaning we trust you to do your job with an emphasis on support to help you achieve, grow and de-block any issues when they're in your way.Generally employees can choose their own hours, as long as they are collaborating and doing stand-ups etc. The emphasis is really on results.As we are a highly structured and established company we are able to offer the security and support of a global business with the allure of a startup environment. Sporty is independently managed and financed, meaning we don’t have arbitrary shareholder or VC targets to cater to.We literally build, spend and make decisions based on the ethos of building THE best platform of its kind. We are truly a tech company to the core and take excellent care of our Team Members.

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

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Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.