Flexra Software

Senior Customer Advocacy Manager

Principal Product Manager

Renewals Account Manager

Software Development Engineer

Senior Site Reliability Engineer

Solution Engineer

Flexera is seeking a Senior Customer Advocacy Manager to build and scale Sales Reference, Peer Review, and Customer Evidence programs. This high-impact role involves developing structured programs to turn satisfied customers into brand champions, providing references and proof points to accelerate sales, enhance marketing, and strengthen brand credibility. The manager will work cross-functionally with Sales, Customer Success, Marketing, and Product teams to drive revenue impact through customer voice.

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud.We’re transforming the software industry. We’re Flexera. With more than 50,000 customers across the world, we’re achieving that goal. But we know we can’t do any of that without our team. Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans? Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at flexera.comWe’re looking for a Senior Customer Advocacy Manager to build and scale our Sales Reference, Peer Review, and Customer Evidence programs—driving customer advocacy to accelerate sales, enhance marketing efforts, and strengthen brand credibility.This is a high-impact role where you’ll develop structured, scalable programs that turn happy customers into brand champions—providing the stories, references, and proof points that fuel growth. You’ll work cross-functionally with Sales, Customer Success, Marketing, and Product to ensure we have the right customers engaged at the right time to drive revenue impact.If you’re passionate about building world-class customer advocacy programs and love turning customer success into powerful storytelling, this role is for you.In this high-impact role, you’ll build structured, scalable programs that amplify the voice of our customers to fuel revenue growth, accelerate buyer confidence, and strengthen Flexera’s credibility in the market. You’ll partner cross-functionally with Sales, Customer Success, Marketing, Partner, and Product teams.This role offers the opportunity to shape the future of customer advocacy at Flexera. If you’re passionate about turning advocacy into a growth engine—and excited to bring structure and innovation to a fast-moving environment—this role is for you.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You’ll Do:</h3><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Sales Reference Program:</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Build and lead the end-to-end strategy and execution of our global customer reference program supporting direct and partner motions</li><li class="leading-relaxed">Implement a mix of 1:1 and group reference strategies to support new logo acquisition and expansion (upgrades and cross-sell)</li><li class="leading-relaxed">Manage RFP support by building a library of approved responses, customer proof points, and name-drop lists.</li><li class="leading-relaxed">Build and maintain a centralized customer reference database, ensuring easy access to verified advocates.</li><li class="leading-relaxed">Develop structured processes for reference requests, tracking engagement, and balancing customer participation to prevent fatigue, including building a business case for an advocacy platform</li><li class="leading-relaxed">Utilized available data sources (Salesforce, Gainsight, User Evidence), advocacy platforms (review sites, User Evidence) and teams (Customer Success, Sales) to proactively identify and engage referenceable customers.</li><li class="leading-relaxed">Enable internal teams by developing training materials, playbooks, and enablement sessions to drive program adoption.</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Customer Review Program:</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Develop and execute a customer review strategy that increases brand trust, accelerates buyer decision-making, and strengthens industry credibility.</li><li class="leading-relaxed">Determine review site priorities and create compelling, targeted campaigns to drive customer participation and maximize review volume & quality.</li><li class="leading-relaxed">Track and analyze review performance to inform campaign strategy and increase impact.</li><li class="leading-relaxed">Integrate peer reviews into key customer touchpoints, including QBR follow-ups, in-app prompts, and event engagements.</li><li class="leading-relaxed">Align review campaign efforts with analyst evaluations, industry award timelines, and key marketing initiatives for maximum impact</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Customer Evidence & Storytelling:</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Build the strategic plan for customer storytelling initiatives, including asset types, plan for evidence and content creation tools (User Evidence, AI writing tools) in alignment with company priorities and known evidence gaps</li><li class="leading-relaxed">Lead and efficiently scale the production of compelling customer stories, case studies, and ROI proof points that fuel pipeline growth and brand credibility.</li><li class="leading-relaxed">Create and maintain customer evidence templates, interview guides, customer asset bill of materials (BOM) and storytelling best practices</li><li class="leading-relaxed">Develop a structured customer evidence library to ensure easy access and usage by Sales & Marketing teams.</li><li class="leading-relaxed">Identify relevant ways to apply AI to scale advocacy programs and customer evidence content creation.</li><li class="leading-relaxed">Incorporate partners into customer storytelling to amplify advocacy opportunities.</li><li class="leading-relaxed">Develop and execute customer logo acquisition strategy (e.g. build into existing sales workflows and contracts, post- sale programs)</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Marketing Advocacy Support: this is a shared role supported across the entire customer marketing team and could include:</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Identify and secure customer speakers for events, webinars, and conferences.</li><li class="leading-relaxed">Support analyst engagement by providing relevant customer proof points for industry reports.</li><li class="leading-relaxed">Embed advocacy opportunities into key marketing and sales channels to maximize visibility and impact.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Qualifications & Experience</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">5-7+ years of experience in customer marketing, advocacy, or related field (B2B SaaS preferred).</li><li class="leading-relaxed">Proven track record of building & scaling customer reference, peer review, and advocacy programs.</li><li class="leading-relaxed">Experience with advocacy and evidence programs spanning multiple products, global scope, and experience working with strategic partners like AWS and global SIs/MSPs on joint references and customer stories</li><li class="leading-relaxed">Strong cross-functional collaboration skills—comfortable working with Sales, Customer Success, and Marketing.</li><li class="leading-relaxed">Experience producing content & customer storytelling—from case studies to ROI proof points.</li><li class="leading-relaxed">Strategic & analytical mindset—can track program success and use data to inform decisions.</li><li class="leading-relaxed">Interest in leveraging AI to improve efficiency and scalability in advocacy and content creation.</li><li class="leading-relaxed">Excellent communication & stakeholder management skills.</li><li class="leading-relaxed">Familiarity with Salesforce, Gainsight, G2, TrustRadius, and advocacy tools including User Evidence</li><li class="leading-relaxed">Bachelor's degree preferred or equivalent experience.</li></ul>Flexera is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations.Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.We encourage candidates requiring accommodations to please let us know by emailing careers@flexera.com.

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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Bandai Namco

Associate Producer (Contract)

Primary Classroom Teacher - Fixed Term Contract

Ackerman

E-Learning Content Designer

Divisional HR Manager

Finance Manager: Revenue & Treasury

Admin Supervisor - Welkom Boitumelo

Co - Manager - Cape Gate

Admin Supervisor - Welkom Goldfields

Admin Supervisor - Winburg

The Associate Producer (Contract) at Bandai Namco Entertainment America supports the creation and validation of master schedules for worldwide, multi-platform releases, tracks asset delivery, and ensures content quality. This role involves staying updated on industry trends, facilitating user research, and managing ratings submissions for North American and LATAM markets. It's a 12-month hybrid contract based in Irvine, California.

Bandai Namco exists to share dreams, fun and inspiration with people around the world. Connecting people and societies in the enjoyment of uniquely entertaining products and services, we're working to create a brighter future for everyone. As a mission and values driven organization, discover what it means to be part of "Fun for All into the Future." Take a peek at what it's like to work and play at one of the top publishers in the industry.

Events Specialist

Brand Specialist

<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Associate Producer (Contract)</h1>POSITION SUMMARYBandai Namco Entertainment America’s Associate Producer, Group Titles (Contractor) will be responsible for supporting the creation and validation of master schedules for worldwide, multi-platform releases, as well as for tracking asset delivery deadlines and working with the appropriate teams to ensure content is released on schedule and to the expected level of quality. They will stay up to date with current industry trends and competitive products and participate in facilitating user research testing with internal and external teams. They will also be involved in reviewing and submitting ratings packets for North American and LATAM ratings.This will be a 12-month long contract. Join us at our new campus in Irvine, California where a hybrid work schedule will be observed, with a minimum of 3 days being in-office at our Irvine office.ESSENTIAL DUTIES AND RESPONSIBILITIES<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Accountable for production matters such as providing support on voiceover recordings for titles and making and implementing process improvements</li><li class="leading-relaxed">Be involved in experiencing products firsthand to gain a thorough understanding of them and evaluate and identify needs accordingly</li><li class="leading-relaxed">Responsible for contributing to the creation, maintenance, and communication of product release schedules</li><li class="leading-relaxed">Collaborate with internal and external stakeholders on matters such as communicating quality parameters, providing suggestions for new business opportunities, supporting the various internal teams on providing gameplay feedback for upcoming titles, and coordinating with licensors on required specifications</li><li class="leading-relaxed">Assist with maintaining project lifecycle management, which includes setup and archiving products, projecting postmortems, performing milestone reviews, and analyzing project risks and identifying solutions</li><li class="leading-relaxed">Responsible for supporting and approving age ratings submission packets (such as the ESRB and DJCTQ) and for creating and routing revenue recognition packets for approval</li><li class="leading-relaxed">Keep a pulse on industry trends and new and emerging game software technologies</li><li class="leading-relaxed">Perform other duties as assigned</li></ul>MINIMUM QUALIFICATIONS<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree or higher or equivalent work experience.</li><li class="leading-relaxed">1+ years of relevant industry experience and/or project management experience</li><li class="leading-relaxed">Prior experience producing successful console games, and/or extensive knowledge of current and next gen consoles and PC</li><li class="leading-relaxed">Familiarity with production, QA, ratings, and release processes.</li><li class="leading-relaxed">Must be able to prioritize and perform multiple tasks and adapt to changing priorities simultaneously in a fast-paced environment.</li><li class="leading-relaxed">Must have excellent interpersonal skills in handling difficult situations with the ability to collaborate on negotiating and recommending solutions with internal team members</li><li class="leading-relaxed">Ability to support the execution of multiple worldwide project releases, and therefore able to perform under flexible work schedules to deal with worldwide timeframes</li><li class="leading-relaxed">Excellent written and verbal communication skills.</li></ul>PREFERRED QUALIFICATIONS<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">An avid fan of, not only video games, but also manga and anime entertainment</li></ul>WORK ENVIRONMENTIn this position, the work environment will necessitate frequent periods of sitting and engaging in computer-related tasks. There will be occasional requirements to stand and/or walk, with infrequent circumstances requiring lifting, carrying, squatting, kneeling, bending, or climbing more than ten pounds. Travel will be a requirement for the role.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications of employees assigned to this job.Salary Range:$32.17 an hour - $40.87 an hourActual base salary will be determined based on numerous relevant business and candidate factors including, but not limited to, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs. The salary range listed is just one component of the total compensation package for employees and it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.Pursuant to the California Consumer Privacy Act of 2018, Bandai Namco Entertainment America Inc. is providing the following notice regarding the Personal Information we collect and use in the context of this job application: <a href="https://www.bandainamcoent.com/legal/bnea-privacy-ccpanotice" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://www.bandainamcoent.com/legal/bnea-privacy-ccpanotice</a>About Bandai Namco Entertainment America Inc.Bandai Namco Entertainment America Inc., part of the Bandai Namco Group, is a leading global publisher and developer of interactive entertainment for major video game consoles, PC, online, and mobile platforms. The company is known for creating many of the industry’s beloved classic franchises such as PAC-MAN®, GALAGA®, TEKKEN®, SOULCALIBUR®, and ACE COMBAT®, and publishing the critically acclaimed DARK SOULS™ series and the blockbuster title ELDEN RING™. Bandai Namco Entertainment America Inc. is also the premier publisher in the Western hemisphere for anime-based video games including GUNDAM™, NARUTO SHIPPUDEN™, DRAGON BALL™, and ONE PIECE®. Bandai Namco Entertainment America Inc. is headquartered in Irvine, California. More information about the company and its products can be found at <a href="https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.bandainamcoent.com%2F&data=05%7C02%7Ccguillaume%40bnea.com%7Cbde153f15768424532b008dc87285f7b%7C427ba5c5641f451a888928f8549e9924%7C0%7C0%7C638533854689273797%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=qT7uvtK1L5EI%2BO264TA4Cm7ah4RxFi9oNnQcMsDXKFs%3D&reserved=0" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">http://www.bandainamcoent.com</a>

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