FlockSafety

Customer Success Manager, Regional (Location)

Office Coordinator

Permitting Associate

Installation Technician - Hartford, CT

Senior IT Project Manager

IT Project Manager

Hardware Security Engineer

Motion Designer

Installation Technician - Houston, TX

Flock Safety is seeking an experienced Customer Success Manager to enhance value and experience for strategic customers. This remote role requires travel to customer sites in the northeast a few times a quarter. Responsibilities include increasing Net Revenue Retention, ensuring product adoption through training, building strong stakeholder relationships, driving referrals, and acting as an internal customer champion by providing feedback to product and sales teams. The role demands exemplary time management, critical thinking, and strong communication skills.

Sales Operations Analyst

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Who is Flock?</h2>Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation.We’re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It’s intense but deeply rewarding for those who want to make an impact.With nearly $700M in venture funding and a $7.5B valuation, we’re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">The Opportunity</h2>Flock Safety is looking for an experienced Customer Success Manager to deliver value and an exceptional experience to our largest and most strategic customers.This is a fully remote position, with expectations that this individual will travel to visit their customers in person when necessary a few times a quarter in the northeast. This role will require exemplary time management skills, the ability to manage multiple projects at once, critical thinking, start-to-finish ownership, a passion for building strong relationships, a desire to solve customer problems, and effective communication throughout every interaction.\*\* Must be located in Texas to be considered \*\*Some challenges you’ll tackle<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Increase Net Revenue Retention through proactive and strategic engagement/expansion efforts</li><li class="leading-relaxed">Ensure early product understanding and customer adoption via in person trainings, optimization calls, and providing best practices</li><li class="leading-relaxed">Ability to build relationships and trust with multiple stakeholders within each department.</li><li class="leading-relaxed">Create raving promoters - we have a product that our customers truly love; it’s your opportunity to ensure our largest customers are seeing value from it.</li><li class="leading-relaxed">Drive growth in surrounding markets with referrals and references</li><li class="leading-relaxed">Be an internal customer champion (because no one knows them as well as you do!) - effectively communicating thoughtful and actionable feedback to teams across Flock (i.e. Product, Sales, Marketing) to help drive amazing customer experiences and enable market growth</li><li class="leading-relaxed">Translate software functionality into terms that any customer can understand</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">The Skillset</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Must be located in Central timezone to be considered</li><li class="leading-relaxed">5+ years experience in a customer success or account management role</li><li class="leading-relaxed">Proven ability to build and manage relationships, internally and externally (preferably in a SaaS environment)</li><li class="leading-relaxed">Comfortable with de-escalation management and navigating tough conversations with a solutions-oriented mindset</li><li class="leading-relaxed">Highly adaptable individual who embraces change and knows how to pivot when confronted with new challenges</li><li class="leading-relaxed">Communicates clearly and concisely about both technical and non-technical subject matter</li><li class="leading-relaxed">Diplomatic, tactful and poised under pressure, with a high comfort with ambiguity</li><li class="leading-relaxed">Demonstrate strong follow-through and ability to self-manage multiple tasks and projects at once</li><li class="leading-relaxed">Passionate about Customer Success; the people, the relationships, and the interactions that drive mutually beneficial results</li><li class="leading-relaxed">Team player that contributes positively to overall team morale and company culture</li><li class="leading-relaxed">Willingness to travel</li></ul>Feeling uneasy that you haven’t ticked every box? That’s okay, we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">90 Days at Flock</h2>We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired as a Customer Success Manager, Law Enforcement at Flock Safety.The First 30 Days<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">CSM will spend weeks 1 & 2 going through standard onboarding and completing training modules to ramp up in the role. They’ll become familiar with our mission, product, relevant cross-functional teams, and resources and tools to do their job.</li><li class="leading-relaxed">CSM will review core Public Verticals (Law Enforcement Agencies, K-12 Education, Municipalities, Parks Departments) to better understand product use cases and ROI</li><li class="leading-relaxed">Learn our sales pitch and process</li><li class="leading-relaxed">CSM will begin being assigned cases in SFDC and working with customers</li></ul>The First 60 Days<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Continue to expand Flock Product knowledge</li><li class="leading-relaxed">Continue to engage and build relationships with other internal teams across the company that impact their work (ex: Support, LE/CS Success, Billing, Field Ops, Engineering, etc)</li><li class="leading-relaxed">Begin taking on full book of business (adding customers weekly) in addition to taking ownership of newly implemented/installed customers</li></ul>90 Days & Beyond<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">CSM will have their full territory assigned to them</li><li class="leading-relaxed">CSM should be able to raise issues or concerns from customer feedback that can be shared with Product for future improvements</li><li class="leading-relaxed">CSM is able to share upwards feedback on how to improve customer sentiment and experience</li><li class="leading-relaxed">CSM owns NPS follow-up process to create escalation plans when needed</li><li class="leading-relaxed">CSM can not only handle smaller escalations but can navigate through ambiguous issues and present suggestions for resolution. CSM owns a majority of the coordination and execution of plans.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Salary & Equity</h2>In this role, you’ll receive a starting base of $119,200 base + $29,800 bonus as well as stock options and bonus potential. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">The Perks</h2>🌴Flexible PTO: We seriously mean it, plus 11 company holidays.⚕️Fully-paid <a href="https://drive.google.com/file/d/1XD-LqU1xqrtYWYDr2ZolzJ-iQzKq44dp/view?usp=drivelink" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">health benefits</a>plan for employees: including Medical, Dental, and Vision and an HSA match.👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.🍼Fertility & Family Benefits: We have partnered with <a href="https://www.mavenclinic.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Maven</a>, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs.💖Caregiver Support: We have partnered with <a href="https://www.cariloop.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Cariloop</a>to provide our employees with caregiver support💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.💻WFH Stipend: $150 per month to cover the costs of working from home.📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.🏠Home Office Stipend: A one-time $750 to help you create your dream office.If an offer is extended and accepted, this position requires the ability to obtain and maintain Criminal Justice Information Services (CJIS) certification as a condition of employment. Applicants must meet all FBI CJIS Security Policy requirements, including a fingerprint-based background check.Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.If you need assistance or an accommodation due to a disability, please email us at recruiting@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.

thumbnail_Rockstar.webp

Rockstar.webp

Rockstar Jobs

thumbnail_EA.webp

EA.webp

EA Jobs

thumbnail_Playstation.webp

Playstation.webp

Playstation Jobs

small_Ubisoft.webp

thumbnail_Ubisoft.webp

Ubisoft.webp

Ubisoft Jobs

thumbnail_Epic Games.webp

Epic Games.webp

Epic Game Jobs

thumbnail_Riot Games.webp

Riot Games.webp

Riot Jobs

08cafc09dac48d655284704f063dc64e.webp

CDPR Jobs

80ad888d-4837-48d9-8b65-0ffdee910f35.webp

Krafton Jobs

thumbnail_a14feb4b393500244d0b8864bda07b2c.webp

a14feb4b393500244d0b8864bda07b2c.webp

Twitch Jobs

thumbnail_865c7fd0-1ffd-4000-80b6-1e69d6665257.webp

865c7fd0-1ffd-4000-80b6-1e69d6665257.webp

Larian Jobs

thumbnail_02_21_2024__11_00_53.webp

02_21_2024__11_00_53.webp

Wargaming Jobs

medium_naughty dog.webp

small_naughty dog.webp

thumbnail_naughty dog.webp

naughty dog.webp

Naughty Dog Jobs

large_netflix.webp

medium_netflix.webp

small_netflix.webp

thumbnail_netflix.webp

netflix.webp

Netflix Jobs

large_supercell.webp

medium_supercell.webp

small_supercell.webp

thumbnail_supercell.webp

supercell.webp

Supercell Jobs

zynga_logo.jpg

Zynga Jobs

Test your Unity Animations knowledge with this quiz! Explore concepts like Animator Controller, Blend Trees, and many more.

Test your Unity UI knowledge with this quiz! Explore essential concepts like Canvas, EventSystem and many more. 

Challenge yourself with this Unity Input System quiz! Test your skills in input mapping, device handling, and action events.

Take your Unity skills to the next level with Part 3 of this quiz, covering scripting, physics, rendering, and performance optimization!

Test your Unity expertise with this quiz, covering initialization to advanced rendering and physics!

Test your Unity knowledge with this comprehensive quiz, covering everything from MonoBehaviour basics to advanced physics, rendering, and optimization techniques across multiple difficulty levels!

Assess your knowledge of Unity's Rigidbody component and its advanced physics interactions with this in-depth quiz!

Test your understanding of Unity’s Physics, Movement, and MonoBehaviour with this insightful beginner-friendly quiz!

Dive into the fundamentals of open-world game development in Unity with this beginner-friendly quiz.

Challenge yourself with this beginner-friendly quiz on building an endless runner in Unity!

Test your beginner-level knowledge of Unity platformer development with this engaging quiz.

Test your basic knowledge of Unity and Unreal Engine with this beginner-friendly quiz on game development fundamentals.

This assessment evaluates your understanding of Unity's component-based architecture, how GameObjects and their components interact, the hierarchy system with nested GameObjects, and how to reference them in scripts.

This assessment evaluates your understanding of Unity's NavMesh system, including navigation baking, NavMeshAgents, pathfinding, obstacles, and scripting interactions with NavMesh to create AI-driven movement.

An assessment to test the correct usage of Unity's events and lifecycle functions in the context of the game "Clash Royale"

- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Programming Patterns! 📋- This assessment gives us an idea of your code architecture skills - Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your OOPs skills! 📋- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills - Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Unity Skills 📋 - This assessment gives us an idea of your Unity fundamentals - Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc. - 9 questions: 9 Multiple Choice - Minimum score needed to qualify: 80% - Average time to complete: 5 to 10 minutes

Capgemini

Playwright Testing

Mendix

Mendix Support Engineer

hogarth

Cross-functional Intern (Studio A, 6 Months)

TRAINEE PRINT DESIGNER

Videographer/DOP (Social Content)

Market Business Analyst

Trainee Office Manager

Senior Versioning Editor

Trainee Montador

We are seeking a skilled Test Automation Engineer with hands-on experience in Playwright to design, develop, and maintain robust end-to-end test suites for web applications. You’ll collaborate closely with developers and QA teams to ensure high-quality releases through automated testing, including integrating tests into CI/CD pipelines and optimizing execution time and reliability.

We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. Capgemini is a global leader in partnering with companies to transform and manage their business. Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology.

SAP Signavio Lead / Architect

WLAN Lead Engineer

Mainframe Developer

Rulestream Architect

Nodejs AWS Developer

Cloud SCM PDH Functional -Consultant/ Manager

EBS Finance Technical-Consultant/ Manager

Engagement Manager

SCM Functional-Cloud (Supply Chain Planning)- Consultant/ Manager

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Your Role</h2>We are seeking a skilled Test Automation Engineer with hands-on experience in [Microsoft] Playwright to design, develop, and maintain robust end-to-end test suites for web applications. You’ll collaborate closely with developers and QA teams to ensure high-quality releases through automated testing.<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Develop and maintain automated test scripts using Playwright (JavaScript/TypeScript).</li><li class="leading-relaxed">Integrate tests into CI/CD pipelines for continuous validation.</li><li class="leading-relaxed">Identify, document, and track bugs and performance issues.</li><li class="leading-relaxed">Collaborate with cross-functional teams to define test strategies and coverage.</li><li class="leading-relaxed">Optimize test execution time and reliability.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Your Profile</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Strong proficiency in Playwright and JavaScript/TypeScript.</li><li class="leading-relaxed">Experience with test frameworks like Jest, Mocha, or similar.</li><li class="leading-relaxed">Familiarity with Git, CI/CD tools (e.g., GitHub Actions, Jenkins).</li><li class="leading-relaxed">Understanding of web technologies (HTML, CSS, REST APIs).</li><li class="leading-relaxed">Excellent problem-solving and communication skills.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What you'll love about working here</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.</li><li class="leading-relaxed">You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.</li><li class="leading-relaxed">At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.</li></ul>

Follow Mayank - career advice

Follow Mayank Grover for game development resources

Free | C# | Midnight Pizza Fight

Free | C++ | Lethos

Free | C++ | Pong

Follow Abhishek - tech content

Follow Abhishek Smith for game programming content

This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.