Flow

IT Analyst- Level 2 Support (Audio/Video Specialist)

Senior Product Manager – Financial Systems

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Grocery Specialist (Team Member)

Flow Corporate is seeking a motivated IT Analyst with strong Level 2 IT Support experience and deep expertise in Audio/Video systems, conferencing technologies, and production environments. The ideal candidate will have verifiable, hands-on experience running events, managing video conferencing systems, and supporting production-quality audio and video setups. They should also bring strong networking knowledge and a proven background in IT support. This role involves providing IT support, managing AV systems, setting up podcast equipment, and running live/virtual events.

Senior/Staff iOS Engineer

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Company</h3><p class="my-4 text-gray-700 leading-relaxed">At Flow, we’re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We’re building a new kind of living experience: one that’s flexible, connected, and designed to create genuine community and real value for the people who call Flow home.</p><p class="my-4 text-gray-700 leading-relaxed">Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we’re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Role</h3><p class="my-4 text-gray-700 leading-relaxed">Flow Corporate is seeking a motivated IT Analyst with strong Level 2 IT Support experience and deep expertise in Audio/Video systems, conferencing technologies, and production environments. The ideal candidate will have verifiable, hands-on experience running events, managing video conferencing systems, and supporting production-quality audio and video setups. They should also bring strong networking knowledge and a proven background in IT support.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Responsibilities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Provide Level 1 and Level 2 IT support for corporate end users, including troubleshooting hardware, software, networking, and system issues.</li><li class="leading-relaxed">Manage and support audio/video conferencing systems and event production equipment across corporate offices and events.</li><li class="leading-relaxed">Set up and operate podcast recording equipment and dedicated podcast spaces for corporate communications and initiatives.</li><li class="leading-relaxed">Plan, configure, and run live and virtual AV events, ensuring high-quality delivery for corporate functions.</li><li class="leading-relaxed">Support and administer the Google Workspace Suite of Apps used throughout the corporate environment.</li><li class="leading-relaxed">Maintain, configure, and support networking equipment to ensure reliable connectivity across corporate sites.</li><li class="leading-relaxed">Build and maintain strong vendor and industry relationships for AV, conferencing, and production needs to benefit corporate operations.</li><li class="leading-relaxed">Collaborate with IT team members to deliver projects and ensure business continuity within corporate operations.</li><li class="leading-relaxed">Document procedures, system configurations, and troubleshooting guides tailored for corporate environments.</li><li class="leading-relaxed">Perform additional related duties as assigned.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Qualifications</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Proven, hands-on Level 2 IT support experience.</li><li class="leading-relaxed">Extensive, verifiable expertise in audio/video conferencing, event production, and AV system setup.</li><li class="leading-relaxed">Experience running events with conferencing and AV systems in live and hybrid corporate environments.</li><li class="leading-relaxed">Strong knowledge of podcast equipment and dedicated space setup.</li><li class="leading-relaxed">Proficiency in Google Workspace Suite of Apps.</li><li class="leading-relaxed">Solid understanding of networking fundamentals (LAN, WAN, Wi-Fi, troubleshooting).</li><li class="leading-relaxed">Strong problem-solving, organizational, and communication skills.</li><li class="leading-relaxed">Motivated, resourceful, and capable of working independently and collaboratively.</li><li class="leading-relaxed">Ability to maintain and leverage strong professional contacts and resources within the AV and IT fields to support corporate initiatives.</li></ul><p class="my-4 text-gray-700 leading-relaxed">This role is onsite 5-days per week in our Miami, Florida location.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Benefits</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Comprehensive Benefits Package (Medical / Dental / Vision / Disability / Life)</li><li class="leading-relaxed">Paid time off and 13 paid holidays</li><li class="leading-relaxed">401(k) retirement plan</li><li class="leading-relaxed">Healthcare and Dependent Care Flexible Spending Accounts (FSAs)</li><li class="leading-relaxed">Access to HSA-compatible plans</li><li class="leading-relaxed">Pre-tax commuter benefits</li><li class="leading-relaxed">Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings</li></ul>

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Sierra

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At Sierra, we are building a platform to help businesses create more human customer experiences with AI. We are an in-person company based in San Francisco, guided by values like Trust, Customer Obsession, Craftsmanship, Intensity, and Family. Co-founded by Bret Taylor and Clay Bavor, the Sales Engineering Manager will lead, coach, and develop a high-caliber SE team, act as a GTM technical expert, partner cross-functionally with Sales, Product, and Agent Engineering, and lead customer conversations to advance Sierra’s industry-leading AI solutions.

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About us</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London.</li><li class="leading-relaxed">We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.</li><li class="leading-relaxed">Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What you'll do</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Scale The Function:</strong> Lead,coach, and develop a high-caliber SE team, providing guidance, assigning projects and ensuring technical excellence. Conduct regular performance evaluations, foster professional growth, and coach team members to reach their full potential.</li><li class="leading-relaxed"><strong>GTM Technical Expert:</strong> Guide your team in designing and delivering compelling technical demos and proofs of concept for Sierra’s platform, providing technical solutions to customer challenges, and addressing technical questions throughout the sales cycle.</li><li class="leading-relaxed"><strong>Cross-Functional Work:</strong> Partner closely with Sales, Product, and Agent Engineering teams to define best practices, playbooks, and repeatable processes that enable your team and partnership to scale beyond 1:1 customer interactions.</li><li class="leading-relaxed"><strong>Lead & Support Customers:</strong> Act as a technical leader in early-stage customer conversations, helping your team understand, anticipate, and solve customer needs to advance Sierra’s industry-leading AI solutions.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What you'll bring</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">5-7+ years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical sales, with at least 3+ years in a leadership capacity.</li><li class="leading-relaxed">Experience developing frameworks for how SEs partner with Sales, Product, and Engineering to deliver impact efficiently across accounts.</li><li class="leading-relaxed">History of establishing metrics and systems that measure SE impact on pipeline health, win rates, and customer adoption.</li><li class="leading-relaxed">Track record of leading presales processes and supporting enterprise and strategic sales cycles from discovery through close.</li><li class="leading-relaxed">Ability to translate customer business problems into Sierra’s technical solutions and clearly communicate to both technical and non-technical stakeholders across complex organizations.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Even Better</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience building Sales Engineering orgs in emerging categories (e.g., AI, data, security).</li><li class="leading-relaxed">Comfort with workflows, AI and ML concepts, APIs/webhooks, and JSON.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Our values</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Trust:</strong> We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.</li><li class="leading-relaxed"><strong>Customer Obsession:</strong> We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.</li><li class="leading-relaxed"><strong>Craftsmanship:</strong> We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.</li><li class="leading-relaxed"><strong>Intensity:</strong> We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.</li><li class="leading-relaxed"><strong>Family:</strong> We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What we offer</h2><p class="my-4 text-gray-700 leading-relaxed">We want our benefits to reflect our values and offer the following to full-time employees:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Flexible (Unlimited) Paid Time Off</li><li class="leading-relaxed">Medical, Dental, and Vision benefits for you and your family</li><li class="leading-relaxed">Life Insurance and Disability Benefits</li><li class="leading-relaxed">Retirement Plan (e.g., 401K, pension) with Sierra match</li><li class="leading-relaxed">Parental Leave</li><li class="leading-relaxed">Fertility and family building benefits through Carrot</li><li class="leading-relaxed">Lunch, as well as delicious snacks and coffee to keep you energized</li><li class="leading-relaxed">Discretionary Benefit Stipend giving people the ability to spend where it matters most</li><li class="leading-relaxed">Free alphorn lessons</li></ul><p class="my-4 text-gray-700 leading-relaxed">These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.</p><p class="my-4 text-gray-700 leading-relaxed">Compensation Range: $200K - $300K</p>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.

IT Analyst- Level 2 Support (Audio/Video Specialist)

Senior Product Manager – Financial Systems

Front Desk - Night Auditor

Marketing and Influencer Specialist

Product Design Leader - DeepSky

Manager, Business Development & Partnerships

Facilities Maintenance Manager

Grocery Specialist (Team Member)

Front Desk - Night Auditor

Job Details