Back in the mid-2000s, when browser games were booming and virtual worlds were just getting started, FlowPlay saw a golden opportunity to build online communities around casual games.  Our journey led us to create an unprecedented massively multiplayer online (MMO) games platform that connects 75 million players around the world. While the platform and business strategy has evolved over the years, FlowPlay’s focus on community and technology innovation has never wavered.  As a self-publishing studio, we have the freedom to create games that we truly believe in, keeping players happy while exploring opportunities to enter untapped markets and cultivate new communities.

FlowPlay

Director of Marketing, CRM

QA Compliance Manager in iGaming

The Director of Marketing, CRM at FlowPlay is responsible for customer lifecycle management, driving retention, engagement, and lifetime value across gaming platforms. This role involves developing and executing multi-touch communication campaigns via email, mobile push, SMS, and in-app messages, managing content calendars, leading A/B testing, and analyzing campaign performance. The director will collaborate with Product, Engineering, and Design teams to align content with player experiences and ensure regulatory compliance.

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Who We Are</h2><p class="my-4 text-gray-700 leading-relaxed">FlowPlay is a leading developer of online virtual worlds and casual free-to-play games. Our flagship titles—Vegas World, Seven Seas Casino, and Casino World (and formerly, Our World)—engage millions of players around the globe. We’ve also got exciting new games on the horizon, including ventures into real money gaming, that are driving transformative changes in how we entertain and engage our players. As a privately held, Seattle-based company, we pride ourselves on combining creativity, technology, and community to deliver experiences that entertain and connect people. At FlowPlay, our culture is authentic, collaborative, entrepreneurial, and people-first. We are a tight-knit team that values innovation, inclusion, and a healthy work-life balance.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Summary</h2><p class="my-4 text-gray-700 leading-relaxed">The Director of Marketing, CRM is responsible for customer lifecycle management via in-game promotions and external marketing channels including email and mobile push to drive customer retention, engagement, and lifetime value across FlowPlay’s online gaming platforms. This role requires deep expertise in email marketing, mobile push, segmentation, data-driven campaign optimization, and lifecycle communications. The Manager will lead the strategic use of external communication channels, oversee campaign execution, and cultivate continuous improvement in performance through testing and analytics.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Key Responsibilities</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Develop and implement lifecycle marketing strategies to engage players, increase retention, and maximize lifetime value.</li><li class="leading-relaxed">Design and execute multi-touch communication campaigns across email, mobile/web push, SMS, in-app messages, and to a lesser degree, social media platforms</li><li class="leading-relaxed">Manage and maintain content calendars for all major email initiatives, and in-game promotions.</li><li class="leading-relaxed">Lead A/B and multivariate testing of key email variables and messaging to improve engagement and conversion rates.</li><li class="leading-relaxed">Analyze campaign performance data, report key insights, and proactively refine strategies based on results.</li><li class="leading-relaxed">Collaborate closely with Product, Engineering, Community Management, and Design teams to ensure email content aligns with player experiences.</li><li class="leading-relaxed">Ensure email communications comply with regulatory requirements and best practices in the gaming industry.</li><li class="leading-relaxed">Oversee segmentation, personalization, journey-building, onboarding messaging, VIP relationship management, and dynamic content initiatives via email and in-game promotions.</li><li class="leading-relaxed">Stay current with trends, tools, and technologies in email marketing and lifecycle communications.</li><li class="leading-relaxed">Support the VP of Marketing in strategic planning for all CRM related goals & KPIs</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Performance Expectations</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Achieve measurable improvements in email-driven retention, engagement, and lifetime value.</li><li class="leading-relaxed">Deliver innovative and effective email communication strategies that stand out in online gaming.</li><li class="leading-relaxed">Meet or exceed retention and engagement targets through continuous optimization of email campaigns.</li><li class="leading-relaxed">Innovation, new retention strategies, new promotions, make upgrades to current strategies related to customer relations management.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Required Skills and Competencies</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Proficiency in marketing automation and CRM systems specific to email marketing.</li><li class="leading-relaxed">Strong analytical skills and experience interpreting campaign metrics, customer segmentation, and journey analytics.</li><li class="leading-relaxed">Excellent strategic thinking and problem-solving skills within email marketing and lifecycle campaigns.</li><li class="leading-relaxed">Creative approach to content development, messaging, and audience engagement.</li><li class="leading-relaxed">Superior communication and presentation abilities.</li><li class="leading-relaxed">Experience with A/B testing and data-driven optimization of email programs.</li><li class="leading-relaxed">Bachelor’s degree in Marketing, Communications, or related field (advanced degree preferred).</li><li class="leading-relaxed">Minimum 3-5 years of experience in email marketing or lifecycle communications, ideally in gaming or related verticals.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Additional Preferred Qualifications</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience in the social casino or online gaming industry.</li><li class="leading-relaxed">Familiarity with regulatory standards for email marketing in gaming.</li><li class="leading-relaxed">Knowledge of player psychology and motivation in digital entertainment.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Join the FlowPlay team!</h2><p class="my-4 text-gray-700 leading-relaxed">At FlowPlay, we pride ourselves on being a company that we all love working for. We have been regularly featured among the 20 best places to work in Seattle (according to Seattle Business Magazine), and our average tenure in the company is almost 8 years. Despite delivering large and successful games with global reach, we have a small team culture where each colleague’s impact can be felt. In surveys, our employees report high satisfaction rates, and say that they enjoy getting to know and work with each other and value working on games that bring people joy.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">We offer:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Fully-paid medical (PPO), dental, and vision plans</li><li class="leading-relaxed">Accrued PTO and 12 holidays annually, PTO increases with tenure</li><li class="leading-relaxed">A hybrid work culture with two in-office days per week (Monday / Wednesday)</li><li class="leading-relaxed">Catered meals</li><li class="leading-relaxed">A fully stocked pantry of snacks and drinks</li><li class="leading-relaxed">Fun social gatherings</li><li class="leading-relaxed">A 401k plan with 4% company matching</li><li class="leading-relaxed">Long-term disability</li><li class="leading-relaxed">Life insurance</li><li class="leading-relaxed">FSA plan for Medical and Dependent Care</li></ul>

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British Vogue is seeking a highly organized and proactive Editorial Assistant to support the Head of Editorial Content and the wider editorial team. This role is crucial for the smooth operation of the editorial department, involving administrative, logistical, and coordination responsibilities in a fast-paced, creative environment. The assistant will manage diaries, travel, expenses, and communication, while also assisting with research, fact-checking, and social media coordination. The position offers significant exposure to British Vogue's inner workings and collaboration with senior staff.

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<p class="my-4 text-gray-700 leading-relaxed">The foundation of Vogue’s leadership and authority is the brand’s unique role as a cultural barometer for a global audience. Vogue places fashion in the context of culture and the world we live in — how we dress, live and socialize; what we eat, listen to and watch; who leads and inspires us. Vogue immerses itself in fashion, always leading readers to what will happen next. Thought-provoking, relevant and always influential, Vogue defines the culture of fashion.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Description</h2><p class="my-4 text-gray-700 leading-relaxed">Location:</p><p class="my-4 text-gray-700 leading-relaxed">London, GB</p><p class="my-4 text-gray-700 leading-relaxed">Condé Nast is a global media company, home to iconic brands including <a href="https://www.vogue.co.uk/" target="<em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Vogue</a>, <a href="https://www.gq-magazine.co.uk/" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">GQ</a>, <a href="https://www.glamourmagazine.co.uk/" target="<em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Glamour</a>, <a href="https://www.cntraveller.com/" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">CN Traveller</a>, <a href="https://www.vanityfair.com/?srsltid=AfmBOoqzTBFZnVHhFwQWV6XwfpphPrz6ZXNumj1XhNlEEjDhWVQRc69W" target="<em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Vanity Fair</a>, <a href="https://www.wired.com/" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Wired</a>, <a href="https://www.worldofinteriors.com/" target="<em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">The World of Interiors</a>, <a href="https://www.houseandgarden.co.uk/" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">House & Garden</a> and <a href="https://www.tatler.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Tatler</a>, among many others.</p><p class="my-4 text-gray-700 leading-relaxed">We are headquartered in New York and London and operate in 32 markets worldwide, with a footprint of more than 1 billion consumers across print, digital, video and social platforms.</p><p class="my-4 text-gray-700 leading-relaxed">Condé Nast thrives on collaboration, and <strong>our teams come together in the office</strong> <strong>four days a week (Monday - Thursday).</strong></p><p class="my-4 text-gray-700 leading-relaxed">We value diversity of background, views and cultures. We celebrate people for their personal qualities, skills and contributions, recognising the power our brands have to influence and shape culture.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">The Role</h2><p class="my-4 text-gray-700 leading-relaxed"><a href="http://www.vogue.co.uk/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">British Vogue</a> is looking for a highly organised, detail-oriented and proactive <strong>Editorial Assistant</strong> to support the Head of Editorial Content and the wider editorial team.</p><p class="my-4 text-gray-700 leading-relaxed">This role is essential to the smooth running of the editorial department and involves a range of administrative, logistical and coordination responsibilities within a fast-paced, creatively driven environment.</p><p class="my-4 text-gray-700 leading-relaxed">The ideal candidate will be confident, efficient and collaborative, with excellent communication skills and a strong ability to prioritise.</p><p class="my-4 text-gray-700 leading-relaxed">The Editorial Assistant will serve as a key point of contact across internal teams and external partners, requiring professionalism, discretion and a calm approach under pressure.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>While this role may occasionally involve light editorial tasks, the primary focus is on administrative support and departmental organisation.</strong></p><p class="my-4 text-gray-700 leading-relaxed">This position offers exposure to the inner workings of British Vogue and close collaboration with senior editorial staff.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What will you be doing?</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Support the editorial team with daily operational and administrative tasks.</li><li class="leading-relaxed">Manage the Head of Editorial Content’s diary, schedule, expenses and meeting coordination.</li><li class="leading-relaxed">Manage all travel arrangements for the Head of Editorial Content, including flights, accommodation, ground transportation and visas - prepare comprehensive travel itineraries, coordinate schedule changes, and ensure all logistics are handled efficiently and in line with budget and company policy.</li><li class="leading-relaxed">Maintain smooth communication between editorial leaders, internal departments and external stakeholders.</li><li class="leading-relaxed">Manage general editorial logistics, including office administration.</li><li class="leading-relaxed">Coordinate documents, image assets, call-ins, permissions and other materials needed for stories and shoots.</li><li class="leading-relaxed">Assist in planning team events, appointments and work sessions.</li><li class="leading-relaxed">Assist senior editors with research, fact-checking, sourcing references and preparing briefing materials.</li><li class="leading-relaxed">Support the Head of Editorial Content with social media coordination.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About you</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Proven experience in an administrative or coordination role, ideally within media, fashion or a related creative industry.</li><li class="leading-relaxed">Exceptional organisational skills, strong attention to detail and the ability to manage multiple priorities simultaneously.</li><li class="leading-relaxed">Strong written and verbal communication skills and a professional, polished demeanour.</li><li class="leading-relaxed">Comfortable working in a fast-paced environment and adapting to changing needs.</li><li class="leading-relaxed">A proactive problem-solver with sound judgement and a positive, collaborative attitude.</li><li class="leading-relaxed">A genuine interest in fashion, culture and the editorial values of British Vogue.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Does this sound like you?</h2><p class="my-4 text-gray-700 leading-relaxed">Please upload your <strong>CV</strong> and <strong>cover letter</strong>, which highlights why you'd love to take on this role and why you're a great match for what we're looking for.</p><p class="my-4 text-gray-700 leading-relaxed">We value the time and effort behind every application. All submissions are reviewed by a member of our talent team - we don’t use AI-assisted technology to review applications.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>The closing date for applications is Friday, 16th January at 10 am.</strong></p><p class="my-4 text-gray-700 leading-relaxed"><strong>As you can imagine, we receive a high volume of applications and may close the advert early. We recommend submitting your application as soon as possible to avoid disappointment.</strong></p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What benefits do we offer?</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">25 days holiday (plus bank holidays) and extra days of annual leave if you move house or want to volunteer.</li><li class="leading-relaxed">You’ll have access to a competitive pension scheme, Bupa Private Healthcare, Season ticket loans and eye tests.</li><li class="leading-relaxed">We offer a range of tools to support your wellbeing, including core hours, 10 remote days (from home or a country with a Condé Nast office location), access to our Employee Assistance Programme, corporate gym membership and cycle to work scheme.</li><li class="leading-relaxed">We’re a dog friendly office, plus you’ll enjoy discounts and magazine subscriptions, keeping you up to date with all things Condé Nast.</li><li class="leading-relaxed">We encourage personal and professional growth through the Condé Nast Learning Hub where you’ll find an extensive portfolio of learning courses and training, available in local languages.</li><li class="leading-relaxed">Our Employee Resource Groups provide a platform for employees to identify shared objectives, exchange ideas, and work on community priorities for our global workforce.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What happens next?</h2><p class="my-4 text-gray-700 leading-relaxed">If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile.</p><p class="my-4 text-gray-700 leading-relaxed"><strong><em>Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics.</em></strong></p>

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Director of Marketing, CRM

QA Compliance Manager in iGaming

Job Details