Forescout Technologies Inc.

Professional Services Engineer

The Professional Services Engineer (PSE) at Forescout designs, deploys, and operates Forescout solutions in customer environments.  Responsibilities include deployment, configuration, optimization, troubleshooting, and providing on-site/remote training.  The PSE integrates Forescout with third-party software (remote access, SIEM), proactively identifies and resolves issues, assists with implementation plans and network designs, leads meetings, and contributes to best practices and training materials. Collaboration with internal teams (support, product management, R&D, marketing, sales) is crucial.  The role involves significant customer interaction and requires strong communication, problem-solving, and technical skills.  Domestic and international travel is required.

<div class="jv-job-detail-description" ng-non-bindable="">
 
 <div>Who We Are</div><div style="text-align: justify;">We envision a world where every cyber asset is seen, secure, and compliant.&nbsp;</div><div style="text-align: justify;">Forescout Technologies, Inc., a global cybersecurity leader, continuously identifies, protects, and helps ensure the compliance of all managed and unmanaged cyber assets – IT, IoT, IoMT, and OT. For more than 20 years, Fortune 100 organizations and government agencies have trusted Forescout to provide vendor-agnostic, automated cybersecurity at scale.&nbsp;</div>&nbsp;<div style="text-align: justify;">What You Will Do&nbsp;</div>&nbsp;&nbsp;<div style="text-align: justify;">Forescout has an excellent opportunity for an engaging and employee-focused Professional Services Engineer to join our high-energy, multi-cultural, world-changing team.&nbsp; The Professional Services Engineer (PSE) position at Forescout Technologies offers the opportunity to design, deploy, and operate Forescout solutions in real-world customer environments. </div><div style="text-align: justify;">&nbsp;</div><div style="text-align: justify;">The PSE will deploy, configure, optimize, operate, and troubleshoot the Forescout solutions as well as provide on the job training to customers onsite or remotely. The Consultant is also responsible for integrating the Forescout product with other customer third party software such as remote access and SIEM technologies.</div><div style="text-align: justify;">&nbsp;</div><div style="text-align: justify;">This role is primarily remote with some onsite customer engagement, will report to the Professional Services Engineering Manager.</div><div style="text-align: justify;">&nbsp;</div><ul style="margin-top: 0.0px;"><li>Provide on-site and off-site Forescout professional services to customers including, product deployment, configuration, health checks, optimization, training and troubleshooting.&nbsp;</li><li>Proactively identify and prioritize issues on behalf of the customer, communicate and explain issues to customer verbally or in writing, develop plans to address issues, get approval for plans, and drive plans to successful completion.&nbsp;</li><li>Assist customer business units with their Forescout implementation plans and network designs.&nbsp;</li><li>Coordinate and lead meetings and provide written summaries.&nbsp;</li><li>Contribute to the development of best practices, intellectual property, and training material.&nbsp;</li><li>Collaborate with customer support, product management, R&amp;D, marketing and sales regarding deployment techniques, feature requests, product issues and sentiment.&nbsp;</li><li>Identify and recommend new customer service opportunities to Sales and/or customer.&nbsp;</li><li>Stay abreast of product capabilities, configurations and integrations via training/lab work.&nbsp;</li></ul>&nbsp;<div>What You Bring to Forescout</div>&nbsp;<div style="text-align: justify;">We encourage you to apply if you meet most but not all the requirements listed below.&nbsp; We value competency, aptitude, effort, and a great attitude as a supplement to experience.&nbsp; &nbsp;</div><div style="text-align: justify;">&nbsp;&nbsp;</div><div style="text-align: justify;">Required skills:&nbsp;</div><ul style="margin-top: 0.0px;"><li>Strong experience in network troubleshooting and configuration (tcpdump, Wireshark, etc.).&nbsp;</li><li>Knowledge of TCP/IP and enterprise network protocols (LDAP, DNS, SMTP, SNMP, DHCP, and authentication protocols).&nbsp;</li><li>Network equipment configuration (Switch, Router, Firewall).&nbsp;</li><li>Linux O/S (Ubuntu and CentOS) installation, security configuration, and management.&nbsp;</li><li>Hands-on experience with Forescout solutions.&nbsp;</li><li>Working knowledge of Linux/UNIX operating systems.&nbsp;</li><li>Virtualization environments for both desktop and server deployments.&nbsp;</li><li>Ability to gather, analyze, and interpret data in order to efficiently and effectively take action.&nbsp;</li><li>Working knowledge of industry security standards, procedures and technologies.&nbsp;</li><li>Demonstrated excellent oral and written communications, including presentation skills for audiences of varying levels of technical understanding.&nbsp;</li><li>Ability to constructively handle and address customer concerns through explanation or management escalation.&nbsp;</li><li>Ability to travel domestically and internationally.&nbsp;</li><li>A self-motivated individual with a ‘can do’ attitude.&nbsp;</li><li>Ability to work independently in a mix of workplace environments including large enterprise, commercial, and military/government agency customers.&nbsp;</li><li>Forescout Certifications (FSCA and/or FSCE) (preferred).&nbsp;</li><li>Experience in federal government environments (preferred).&nbsp;</li><li>Bi-lingual (English/Spanish) (preferred).&nbsp;</li></ul><div>Required experience:&nbsp;</div><ul style="margin-top: 0.0px;"><li>Bachelor’s degree in Computer Science, Engineering or equivalent experience.&nbsp;</li><li>3+ years of technical professional services experience in a customer-facing role.&nbsp;</li><li>Experience installing, managing and supporting production network and computer security systems comprised of multiple technologies.&nbsp;</li><li>Security certification such as CISSP, SSCP or GIAC (preferred).&nbsp;</li><li>Experience / certifications in multiple leading IT security, network, and/or IoT.&nbsp;</li></ul><div style="text-align: justify;">Must be within 45 minutes of a major regional airport (US based) with approximately 50% travel (domestic and international).</div><div style="text-align: justify;">&nbsp;</div><div>What Forescout Offers You&nbsp;&nbsp;</div><ul style="margin-top: 0.0px;"><li>Competitive compensation and benefits–we cover 80% of employee and dependents’ benefits premiums (the U.S. only), 401K match, generous PTO policy, and much more&nbsp;</li><li>Collaborative and innovative environment –make an impact on worldwide security while working on the hottest technology&nbsp;</li><li>Leadership that supports and encourages professional growth and development&nbsp;</li><li>Want a glimpse of Life @ Forescout? Check us out on Facebook and Instagram&nbsp;</li><li>Learn more @&nbsp;<a href="http://www.forescout.com/">www.forescout.com</a>&nbsp;&nbsp;</li></ul><div style="margin-left: 59.0pt;text-align: justify;text-indent: -0.25in;">&nbsp;&nbsp;</div><div style="text-align: justify;">Our Mission - Continuously identify, protect, and ensure the compliance of all cyber assets across the modern organization.&nbsp;</div><div style="text-align: justify;">Our Values &nbsp;</div><ul style="margin-top: 0.0px;"><li>One Team – We all work together, and we all win together.&nbsp; &nbsp;</li><li>Cyber Obsessed – We are curious about technology, and we are innovative and passionate about solving big programs.&nbsp; &nbsp;</li><li>Customer Driven – We listen, we learn, and we make it right.&nbsp; &nbsp;</li><li>Relentless – We're smart, determined, and find a way. We figure stuff out.&nbsp; &nbsp;</li><li>Collaborative, without Ego – No one succeeds alone. We strive to be the humble person that people want to work with. &nbsp;</li></ul><div align="center" style="margin: 0.0in;text-align: center;vertical-align: baseline;">Thank you for taking the time to learn more about us.   &nbsp; If this opportunity intrigues you, we would love for you to apply!</div><div style="margin: 0.0in;text-align: justify;vertical-align: baseline;">&nbsp;&nbsp;</div><div style="margin: 0.0in;text-align: justify;vertical-align: baseline;">NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Forescout does not accept unsolicited resumes from employment agencies.  All resumes submitted by employment agencies directly to any Forescout employee or hiring manager in any form without a signed Employment Placement Agreement on file and search engagement for that position will be deemed unsolicited in nature.  No fee will be paid in the event the candidate is subsequently hired because of the referral or through other means. &nbsp;&nbsp;</div>#LI-DNI
 
 Forescout Technologies is proud to be an Equal Employment Opportunity Employer. We value and embrace diversity, equality, inclusion, and collaboration at the core of our “One Team” philosophy. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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The Sr. Director of Sales will lead the sales management team at KTNV, a Scripps-owned ABC station in Las Vegas. This role involves creating and achieving sales objectives, managing broadcast and digital inventory, and overseeing the sale of advertising time. The director will also collaborate with other leaders to implement best practices, train and develop the sales team, and manage personnel issues. This position requires strategic account management and a deep understanding of the Las Vegas media market.

The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating a better-informed world. As one of the nation’s largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches households across the U.S. with national news outlets Scripps News and Court TV and popular entertainment brands ION, ION Plus, ION Mystery, Bounce, Grit and Laff. Scripps is the nation’s largest holder of broadcast spectrum. Scripps is the longtime steward of the Scripps National Spelling Bee. Founded in 1878, Scripps’ long-time motto is: “Give light and the people will find their own way.”

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Are you a dynamic leader with a passion for driving revenue growth and developing talented sales teams? KTNV, The Scripps-owned ABC station in Las Vegas, is seeking a Sr. Director of Sales to lead our sales management team in helping local and national businesses achieve growth through compelling multi-platform advertising solutions.Join us in the vibrant entertainment capital of the world! Las Vegas offers an energetic media market with unique opportunities to connect advertisers with diverse audiences. 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Valid Driver's License, good driving record, and ability to provide proof of insurance with the company required insurance limits</li></ul>WHAT YOU'LL BRING:<ul><li>Strong analytical abilities with the capacity to foresee potential pitfalls while remaining positive</li><li>Facilitative problem-solving abilities</li><li>Decision-making authority and willingness to accept responsibility</li><li>Strong initiative to tackle new and difficult challenges</li><li>Effective presentation skills both inside and outside the organization</li><li>Proven and effective leadership skills that foster open dialogue, empower others, and address conflict directly</li><li>Strong coaching skills with the ability to provide feedback with empathy</li><li>Ability to remain calm under pressure while managing multiple tasks in a fast-paced environment</li><li>Advanced oral and written communication skills</li><li>Advanced computer skills including Microsoft Office and Zoom</li></ul>#LI-SM2 #LI-Onsite<h1></h1><h1>If you are a current Scripps employee, please do not apply on this site. Please access our internal career site at Worklife &gt; My Info &gt; View Open Positions at Scripps.</h1>SCRIPPS’ COMMITMENT TO A CULTURE THAT CREATES CONNECTION:At Scripps, we are committed to a culture that reflects the audiences and communities we serve. We are intentional about creating an environment where employees, our audiences and other stakeholders feel valued and inspired to reach their full potential and create connections. To successfully deliver on this commitment, we must understand and reflect the values and perspectives those around us embody. That process begins by looking inward to build and celebrate a respectful workplace where everyone feels a sense of belonging and connection. By continuing to cultivate an environment where all employees have a fair chance to succeed, are included, valued, and seen, we will strengthen the connections that drive positive business impact and align with our core purpose.&nbsp;ABOUT SCRIPPS:<a href="http://scripps.com/" target="_blank" rel="noopener noreferrer">The E.W. Scripps Company</a>&nbsp;(NASDAQ: SSP)&nbsp;is a diversified media company focused on creating a better-informed world. As one of the nation’s largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches households across the U.S. with national news outlets Scripps News and Court TV and popular entertainment brands ION, Bounce, Defy TV, Grit, ION Mystery and Laff. Scripps is the nation’s largest holder of broadcast spectrum. Scripps is the longtime steward of the Scripps National Spelling Bee. Founded in 1878, Scripps’ long-time motto is: “Give light and the people will find their own way.”As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.

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