Freed

Governance, Risk, and Compliance Officer (Part-Time)

People Operations Associate

Clinician Support Representative

Senior Software Engineer

Freed is seeking a Fractional GRC Manager (part-time, ~20 hrs/week) to establish and manage its compliance function within a highly regulated environment (SOC 2 Type 2, HIPAA). This hands-on role involves owning audit and certification programs, managing vendor compliance and risk, establishing policy and governance, overseeing compliance operations, and supporting risk and incident response. The officer will work closely with various teams to maintain audit readiness, streamline workflows, and reduce compliance burdens.

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">ABOUT FREED:</h2><p class="my-4 text-gray-700 leading-relaxed">Doctors are overworked, burnt out, and are quitting in masses.</p><p class="my-4 text-gray-700 leading-relaxed">At Freed, we combine clinician love with the latest AI tech and intense execution to create products that make clinicians happier.</p><p class="my-4 text-gray-700 leading-relaxed">Our first product is an AI scribe that automates medical documentation.</p><p class="my-4 text-gray-700 leading-relaxed">Since May of 2023, we have:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Acquired 26,000 paying and loving clinicians</li><li class="leading-relaxed">Generated 100,000 patient notes daily and over 3 million monthly</li><li class="leading-relaxed"><a href="https://love.getfreed.ai/b2xGQ1" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Made thousands of clinicians happier</a></li></ul><p class="my-4 text-gray-700 leading-relaxed">With the backing of Sequoia Capital and other world-class VC’s, we are rapidly expanding our product offering. Patient-facing assistants, patient insights, EHR integrations, and other products are being built and used by thousands of clinicians every day.</p><p class="my-4 text-gray-700 leading-relaxed">We are looking for entrepreneurs. Fast, ambitious, and smart individuals who want to take care of the people who care for our health. Expect intense, clinician-focused, and interesting co-workers who want to win.</p><p class="my-4 text-gray-700 leading-relaxed">With an office in San Francisco, we embrace a hybrid schedule that brings out the best in teamwork and innovation. Our teams come together in person three days a week to collaborate, connect, and have a little fun along the way.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">ABOUT THE ROLE:</h2><p class="my-4 text-gray-700 leading-relaxed">We are hiring a Fractional GRC Manager (part-time, ~20 hrs/week) to build and own our compliance function.</p><p class="my-4 text-gray-700 leading-relaxed">Freed operates in a highly regulated environment (SOC 2 Type 2, HIPAA) with PHI flowing across 150+ vendors. Today, compliance work is fragmented across senior leaders, creating inefficiencies, audit friction, and product delays.</p><p class="my-4 text-gray-700 leading-relaxed">This role will act as the single accountable owner for Governance, Risk, and Compliance, responsible for maintaining audit readiness, unblocking product and vendor workflows, and reducing the compliance burden on engineering and leadership.</p><p class="my-4 text-gray-700 leading-relaxed">This is a hands-on, embedded operator role - not advisory. You will work closely with Finance, Engineering, Infrastructure, Legal, and GTM teams.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">HOW YOU'LL HAVE IMPACT:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Audit & Certification Ownership</strong></li><li class="leading-relaxed">Own SOC 2 and HIPAA programs end-to-end</li><li class="leading-relaxed">Manage auditor relationships and streamline evidence collection</li><li class="leading-relaxed">Maintain continuous audit readiness via Drata</li><li class="leading-relaxed">Improve audit efficiency</li><li class="leading-relaxed"><strong>Vendor Compliance & Risk Management</strong></li><li class="leading-relaxed">Own vendor compliance intake (BAAs, DPAs, security reviews)</li><li class="leading-relaxed">Build and maintain a centralized vendor registry with PHI exposure mapping</li><li class="leading-relaxed">Establish fast, repeatable onboarding processes</li><li class="leading-relaxed">Partner with Engineering on vendor security assessments</li><li class="leading-relaxed"><strong>Policy & Governance</strong></li><li class="leading-relaxed">Audit and remediate ~30 existing policies with outdated ownership structures</li><li class="leading-relaxed">Replace “phantom roles” (e.g., Security Officer) with real owners</li><li class="leading-relaxed">Establish a meaningful policy review cadence</li><li class="leading-relaxed">Draft new policies (data retention, vendor management, access controls)</li><li class="leading-relaxed"><strong>Compliance Operations</strong></li><li class="leading-relaxed">Own and operate Drata (controls, evidence, personnel tasks)</li><li class="leading-relaxed">Manage Trust Center accuracy and external posture</li><li class="leading-relaxed">Handle customer security questionnaires</li><li class="leading-relaxed">Support Sales with compliance documentation for enterprise deals</li><li class="leading-relaxed"><strong>Risk & Incident Support</strong></li><li class="leading-relaxed">Document PHI data flows and system boundaries</li><li class="leading-relaxed">Support incident response from a compliance perspective</li><li class="leading-relaxed">Stay current on HIPAA and regulatory developments</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">WHAT YOU WILL BRING:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">5+ years in GRC, security compliance, or related roles (startup experience strongly preferred)</li><li class="leading-relaxed">Deep experience with SOC 2 and HIPAA (hands-on ownership, not advisory)</li><li class="leading-relaxed">Strong familiarity with vendor risk management, BAAs, DPAs, and audits</li><li class="leading-relaxed">Experience with tools like <strong>Drata</strong> or similar compliance platforms</li><li class="leading-relaxed">Ability to operate independently in a fractional, high-ownership role</li><li class="leading-relaxed">Strong judgment - able to make pragmatic tradeoffs, not over-engineer</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">NICE TO HAVES:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Exposure to HITRUST or ISO 27001 frameworks</li><li class="leading-relaxed">Experience working cross-functionally with Engineering and GTM teams</li><li class="leading-relaxed">Background in scaling compliance functions from early-stage</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">WHAT WE WILL BRING:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Competitive salary and equity in a high-growth company</li><li class="leading-relaxed">Opportunity to make an immediate impact</li><li class="leading-relaxed">Medical, dental, and vision coverage</li><li class="leading-relaxed">Unlimited paid time off</li><li class="leading-relaxed">Company-sponsored annual retreats</li><li class="leading-relaxed">401(k) plan to support your long-term financial goals</li><li class="leading-relaxed">Commuter stipend for San Francisco-based employees</li></ul>

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Remote is a global employment platform that helps organizations manage international teams compliantly. This Senior Backend Engineer role involves joining a cross-functional team to build tools, APIs, and integrations for their HR and Payroll products. The company emphasizes innovation, automation, and AI, offering a significant impact and freedom in a supportive, asynchronous work environment. Candidates should be energetic, curious, motivated, and ambitious.

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About Remote</h2><p class="my-4 text-gray-700 leading-relaxed">Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.</p><p class="my-4 text-gray-700 leading-relaxed">With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.</p><p class="my-4 text-gray-700 leading-relaxed">We encourage every member of the team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.</p><p class="my-4 text-gray-700 leading-relaxed">If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">The position</h2><p class="my-4 text-gray-700 leading-relaxed">You'll be joining a team of engineers across Frontend, Backend, SRE and QA. We're organised into cross-functional development teams assigned to specific verticals.</p><p class="my-4 text-gray-700 leading-relaxed">This role is open for several teams, and we will define the exact team that you will be joining during the interview process based on the business needs and your preferences.</p><p class="my-4 text-gray-700 leading-relaxed">Regardless of the specific team, you will be working on building tools, APIs and integrations for one of our products.</p><p class="my-4 text-gray-700 leading-relaxed">Our backend is built with Elixir and Phoenix, with a Postgres database. We use React and Next.js for our front-end. GitLab is used as a version control tool and a CI/CD solution. Our applications are hosted on AWS. We fully rely on our CI for deployments and deploy multiple times per day. You can check out our <a href="https://www.notion.so/remotecom/Engineering-Rulebook-4abd0352ba1f4db385f28d94dab9cef2" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Engineering Rulebook</a></p><p class="my-4 text-gray-700 leading-relaxed">to learn more.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What this job can offer you</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Complex and meaningful challenges — solving them will enable people and businesses to live and operate in any country of the world.</li><li class="leading-relaxed">Opportunity to have a significant impact on the business — we are still very early in our journey as a company, and each change you make today is amplified by the company's growth.</li><li class="leading-relaxed">A lot of freedom to organize your work and life —</li></ul><p class="my-4 text-gray-700 leading-relaxed">you are not bound to daily standups, recurring meetings or other ceremonies.</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Competitive salary, stock options, unlimited PTO and a set of perks and benefits.</li><li class="leading-relaxed">A supportive and kind work environment where we would like you to challenge the dogmas and pursue innovation!</li><li class="leading-relaxed">Strong team of experienced engineers who will support and facilitate your professional growth.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What you bring</h2><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Must have (professional experience):</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Strong engineering fundamentals and a track record of shipping production systems that are secure, reliable, and scalable.</li><li class="leading-relaxed">Practical experience designing or adopting agentic/automation workflows (or comparable systems) and improving them through iteration.</li><li class="leading-relaxed">Ability to think in systems: define specs clearly, break down plans, instrument verification, and close the loop on quality.</li><li class="leading-relaxed">Postgres (or similar).</li><li class="leading-relaxed">CI/CD (GitLab, GitHub, Jenkins or similar).</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Nice to have</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience with Functional Programming languages such as Elixir, Erlang, Scala, Clojure, Haskell, etc.</li><li class="leading-relaxed">Kubernetes</li><li class="leading-relaxed">Docker</li><li class="leading-relaxed">AWS</li><li class="leading-relaxed">Nextjs</li><li class="leading-relaxed">React/Vue/Angular</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Key Responsibilities</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Lead the development of major team-scoped projects, participate in cross-team initiatives for Remote's HR and Payroll products.</li><li class="leading-relaxed">Actively participate in product work in the team: provide feedback, suggest solutions to the problems. Use technical insights and expertise to suggest product improvements.</li><li class="leading-relaxed">Maintain good understanding of the team’s domain, both from product and engineering sides.</li><li class="leading-relaxed">Provide feedback on code reviews.</li><li class="leading-relaxed">Contribute to the shared codebase.</li><li class="leading-relaxed">Debug and solve technical and business issues.</li><li class="leading-relaxed">Participate in non-team activities, such as support rotations, hiring process, RFC discussions, etc.</li><li class="leading-relaxed">Mentor and provide guidance to other engineers.</li><li class="leading-relaxed">Investigate, propose and participate in implementation of improvements to our platform.</li><li class="leading-relaxed">Implement interfaces with performance, accessibility, and API design in mind.</li><li class="leading-relaxed">Redesign how engineering work ships with autonomous agents as the default execution layer.</li><li class="leading-relaxed">Propose and operationalize agentic workflows end-to-end (spec → plan → execute → verify) to deliver outcomes faster.</li><li class="leading-relaxed">Build reusable agentic workflows and primitives in the codebase so teams can apply them repeatedly across domains.</li><li class="leading-relaxed">Use verification loops (tests, checks, evals, guardrails) to ensure results are correct, secure, reliable, and scalable.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Practicals</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Team:</strong> Engineering</li><li class="leading-relaxed"><strong>Start date</strong>: As soon as possible</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Application process</h2><p class="my-4 text-gray-700 leading-relaxed">1.  Interview with our Recruiter</p><p class="my-4 text-gray-700 leading-relaxed">2.  Interview with an Engineering Leader</p><p class="my-4 text-gray-700 leading-relaxed">3.  (async) Code exercise and review</p><p class="my-4 text-gray-700 leading-relaxed">4.  Interview with members of the engineering team</p><p class="my-4 text-gray-700 leading-relaxed">5.  Bar Raiser interview</p><p class="my-4 text-gray-700 leading-relaxed">6.  Executive interview</p><p class="my-4 text-gray-700 leading-relaxed">7.  Offer + <a href="https://www.notion.so/96e108c037b8423cbd4c3f07a1f9b38b?pvs=21" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Prior employment verification check</a></p><p class="my-4 text-gray-700 leading-relaxed">Remote's <a href="https://www.notion.so/remotecom/people-Total-Rewards-1945bce8d3924ece9421ba8630f57b0c" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Total Rewards philosophy</a></p><p class="my-4 text-gray-700 leading-relaxed">is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.</p><p class="my-4 text-gray-700 leading-relaxed">At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.</p><p class="my-4 text-gray-700 leading-relaxed">Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.</p><p class="my-4 text-gray-700 leading-relaxed"><em>At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.</em></p><p class="my-4 text-gray-700 leading-relaxed">The annual salary range for this full-time position is</p><p class="my-4 text-gray-700 leading-relaxed">$53,300 - $119,850 USD</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Benefits</h2><p class="my-4 text-gray-700 leading-relaxed">Our full benefits & perks are explained in our handbook at <a href="http://remote.com/r/benefits" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">remote.com/r/benefits</a></p><p class="my-4 text-gray-700 leading-relaxed">. As a global company, each country works differently, but some benefits/perks are for all Remoters:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">work from anywhere</li><li class="leading-relaxed">flexible paid time off</li><li class="leading-relaxed">flexible working hours (we are <a href="https://remote.com/async" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">async</a></li></ul><p class="my-4 text-gray-700 leading-relaxed">)</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">16 weeks paid parental leave</li><li class="leading-relaxed">mental health support services</li><li class="leading-relaxed">stock options</li><li class="leading-relaxed">learning budget</li><li class="leading-relaxed">home office budget & IT equipment</li><li class="leading-relaxed">budget for local in-person social events or co-working spaces</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">How you’ll plan your day (and life)</h2><p class="my-4 text-gray-700 leading-relaxed">We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at <a href="https://remote.com/async" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">remote.com/async</a></p><p class="my-4 text-gray-700 leading-relaxed">.</p><p class="my-4 text-gray-700 leading-relaxed">You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your <strong>life-work balance</strong> is important and you will be encouraged to put yourself and your family first, and fit work around your needs.</p><p class="my-4 text-gray-700 leading-relaxed">If that sounds like something you want, apply now!</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">How to apply</h2><p class="my-4 text-gray-700 leading-relaxed">1.  Please fill out the form below and upload your CV with a PDF format.</p><p class="my-4 text-gray-700 leading-relaxed">2.  <strong>We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.</strong></p><p class="my-4 text-gray-700 leading-relaxed">3.  If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.</p><p class="my-4 text-gray-700 leading-relaxed">Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.</p><p class="my-4 text-gray-700 leading-relaxed">We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.</p><p class="my-4 text-gray-700 leading-relaxed">At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see <a href="https://www.notion.so/remotecom/Guidelines-on-using-AI-when-applying-for-a-job-at-Remote-11ccb4dadab4805f80a7c73b6567bd8f" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">here</a></p><p class="my-4 text-gray-700 leading-relaxed">.</p><p class="my-4 text-gray-700 leading-relaxed"><em>Please note we accept applications on an ongoing basis.</em></p>

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Governance, Risk, and Compliance Officer (Part-Time)

People Operations Associate

Clinician Support Representative

Senior Software Engineer

Job Details