We’re FuturLab, the award-winning game studio behind PowerWash Simulator, the Velocity series, Peaky Blinders Mastermind, and many more awesome games. FuturLab was originally founded in 2003, but things really took off for us in 2007 when we decided to take a risk: we rocked up to Sony HQ and delivered the pitch that would put us on the map as game developers.

Futurlab

Junior UI Artist

Associate Publishing Producer

Senior Tech Artist

FuturLab, an award-winning game studio, is seeking an enthusiastic Junior UI Artist to contribute to PowerWash Simulator 2. This on-site role in Hove involves working closely with the Senior UI Artist and UI/UX Designer to update and improve the game's UI/UX, producing icons and other UI assets. The ideal candidate will have a basic understanding of UI design principles, experience with Photoshop and Illustrator, and a portfolio showcasing visually appealing UI assets. The role offers opportunities for skill growth within a live game environment.

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Description</h2>We’re FuturLab, the award-winning game studio behind PowerWash Simulator, the Velocity series, Peaky Blinders Mastermind, and many more awesome games.We’re looking for an enthusiastic Junior UI artist to come and contribute to the highly successful world of PowerWash Simulator 2.As a Junior UI artist, you will have the opportunity to grow your skills while working on a live game. You will work closely with the Senior UI Artist and UI/UX Designer making updates and improvements to PowerWash 2. You will be working fully on site, in our studio in Hove.Role and Responsibilities:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Work closely with the Senior UI Artist supporting updates to PowerWash Simulator 2.</li><li class="leading-relaxed">Get up to speed on all the details of the live game’s UI/UX.</li><li class="leading-relaxed">Produce icons and other UI assets.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Requirements</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Basic understanding of key UI design principles with eagerness to learn more.</li><li class="leading-relaxed">Experience with Photoshop and Illustrator.</li><li class="leading-relaxed">Capable of producing visually appealing UI assets with a portfolio to share.</li><li class="leading-relaxed">Ability to work collaboratively with the team and take on feedback positively.</li><li class="leading-relaxed">Organised and self-motivated.</li><li class="leading-relaxed">Clear communicator in writing and verbally.</li></ul>Desirable:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience with Unity.</li><li class="leading-relaxed">Animation or motion graphics experience.</li><li class="leading-relaxed">2D art skills.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Benefits</h2>Benefits:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Competitive salary (dependent on experience)</li><li class="leading-relaxed">Performance related bonus.</li><li class="leading-relaxed">Bi-annual salary reviews based on your performance.</li><li class="leading-relaxed">Monday to Friday 9am - 5pm (No weekends, No overtime, No Crunch!)</li><li class="leading-relaxed">Working out of our Brighton office.</li><li class="leading-relaxed">27 days of paid annual leave, including 21 standard days, 3 days over the Christmas closure, 2 discretionary 'Duvet Days,' 1 day to celebrate your birthday, plus all 8 UK bank holidays and an extra day off for our very own FuturLab bank holiday!</li><li class="leading-relaxed">5 paid training and 2 paid volunteer days per year to work on your personal development.</li><li class="leading-relaxed">Opportunities to attend and speak at gaming events/conferences.</li><li class="leading-relaxed">Free MS Game Pass or PS+ subscription</li><li class="leading-relaxed">Free game codes, game swag and merchandise.</li><li class="leading-relaxed">Bike2work scheme.</li><li class="leading-relaxed">Enhanced Maternity - 9 months full pay (statutory benefit topped up by FL)</li><li class="leading-relaxed">Paternity leave - 8 weeks full pay</li><li class="leading-relaxed">Enhanced Sick Pay.</li><li class="leading-relaxed">Enhanced Pension.</li><li class="leading-relaxed">Private Healthcare, includes dental and optical cover.</li><li class="leading-relaxed">Remote therapy service through Spill - 8 x 50-minute virtual sessions over 6 months whenever you need them. Unlimited ‘ask a therapist’ text questions.</li><li class="leading-relaxed">Eye tests & standard glasses for display work.</li><li class="leading-relaxed">Amazing offices with a great culture. E.g. Regular social activities, Free fresh fruit, Free iced treats in the Summer and Free locally roasted, Small Batch Coffee and Speciality Teas!</li></ul>FuturLab foster an inclusive and welcoming culture, check out the Life at FuturLab page (Life at FuturLab | A video game studio that puts its people first) for reasons why you’d love working here!If you have the skills, experience and passion for the role then please get in touch as we’d love to hear from you!To apply, click here: Junior UI Artist - UK Only (Brighton) - Studio Based - FuturLab Ltd and attach your latest CV and cover letter/portfolio link.Equal OpportunitiesWe welcome applicants from all backgrounds and are committed to making reasonable adjustments to the recruitment process as required, please add any adjustment requests to your application.Candidates without a valid UK work Visa cannot be considered.

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Agoda, part of Booking Holdings, is seeking a Capacity Planner to join its Customer Experience Group's WFM team in Kuala Lumpur. This specialist role focuses on forecasting and operational capacity performance analysis to support front-line operations, ensuring customer SLA targets and business objectives are met. The planner will create medium and short-term forecasts, manage shrinkage, plan resource levers, and engage with stakeholders to drive continuous improvement in customer and partner support processes.

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About Agoda</h2>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Get to Know our Team:</h2>The Customer Experience Group of Agoda effectively serves our customers and partners to ensure satisfying results. This great task is accomplished with the support of our Global Service Vertical team. We serve as the backbone for Customer Experience Group’s global operations. Our team is comprised of project managers, process owners, analysts, and talent management. Together we work nonstop to improve the quality and efficiency of our customer and partner support processes. Working with the Global Service Vertical team is a great opportunity to collaborate with various stakeholders and develop initiatives with our sister companies and external partners all over the world. We are a very data-driven environment, eager to move fast and learn through experimentation. A clear focus on supporting our customers and partners is bolstered by a strong, entrepreneurial culture that enriches us and Agoda’s business performance.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">The Opportunity:</h2>The Capacity Planner role (CP) operates as a specialist role within CEG’s WFM team. Providing support, through forecasting and operational capacity performance analysis, to the CEG front line operations. The CP is a ‘subject matter expert’ in WFM, in this way the role holders support CEG balance the demands to customer SLA targets and business objectives.The goal of this role is to forecast the contact center contact demand, executing and recommending appropriate resource and demand interventions, to enable SLAs to be realized in line with strategic business guidance, and providing support to Associate Capacity Planners and Capacity Planners.The CP plays an important role across the broader WFM team and CEG operations, to enable a continuous improvement culture. In doing this, it is common that the CP will be involved in collecting and providing feedback on common challenges, supporting change initiatives, and providing input and feedback to enable a smoother and more consistent delivery of SLAs.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Activities Performed on the job:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Medium and short-term forecasting</li><li class="leading-relaxed">Create medium term forecast (4-12 weeks) based on latest HC model FC, considering latest demand and AHT trends</li><li class="leading-relaxed">Calculate daily and hourly HC requirement (per channel) to be used by Schedule Planners in roster planning</li><li class="leading-relaxed">Create short-term forecast (0-4 weeks) to see possible short falls on staffing based on actual scheduled HC</li><li class="leading-relaxed">Shrinkage planning</li><li class="leading-relaxed">Manage planned shrinkage (external and internal) based on team’s capacity</li><li class="leading-relaxed">Communicating any increase or decrease in planned shrinkages to stakeholders e.g., Ops teams, LnD, etc.</li><li class="leading-relaxed">Levers planning</li><li class="leading-relaxed">Planning overflow of supply (FL support, Chameleon) based on over or under supply of HC vs requirement</li><li class="leading-relaxed">Planning of demand suppression in the form of demand levers</li><li class="leading-relaxed">Stakeholder Engagement:</li><li class="leading-relaxed">Collaborate with key stakeholders (e.g., CST Service Delivery Managers, LnD, wider WFM team) outside bi-weekly meetings regarding medium and short-term forecasting, shrinkage planning, possible agent behavior issue based on data.</li><li class="leading-relaxed">Present in bi-weekly meetings discussing the review and learnings in the past 2 weeks and preview of what to expect in the next 8 weeks, including recommendations on how to eliminate/minimize possible pain points in delivering business requirements.</li><li class="leading-relaxed">Participate with added value in meetings and engagements with key stakeholders (e.g., CEG tech Team, Regional Managers and wider WFM team).</li><li class="leading-relaxed">Other non-core tasks:</li><li class="leading-relaxed">Support new team members and interns.</li><li class="leading-relaxed">Process improvement</li><li class="leading-relaxed">Other activities as defined by WFM Manager.</li><li class="leading-relaxed">Prepare related WFM report</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Nice to have</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience in capacity planning within/outside contact center environment</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Competencies Required:</h2>| Competencies | Descriptions || --- | --- || Agoda & function specific processes | || Analytical Ability & Problem Solving | Is able to visualize, articulate, conceptualize, or solve both complex and uncomplicated problems using the data available. || Data analysis | Use analytical and logical reasoning to examine the data available, including data mining, business intelligence, and data visualization. || Data driven strategy | Creates and executes strategy based on data with focus on what is driving our business and defines he tactical elements of the strategy. || Decision making ability | Set a course of action purposely chosen from different alternatives to achieve company objectives. || Effective communication (Verbal and written) | Delivers, receives, and interprets ideas and information, presents information appropriately to a diverse range of audiences, and influences partner decisions Excel/Power Point Skills || Presentation | Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. || Process Improvement | Organize, evaluate, plan, and implement improvements in our internal and external processes and practices. Actively work on creating better processes once changes take place. || Result driven | Driving high standards to accomplish challenging goals. Works hard to achieve them. || Time / workload management & prioritization | Creating a work environment where tasks and responsibilities are accomplished successfully within the time available. |<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Expectations - Behaviors and Values:</h2>| Behavior | Definition || --- | --- || Continuous improvement | Regularly identifies improvement opportunities, quantifies them, and follows through to measurable/demonstratable outcomes. Embraces both successes and failures to learn and maximize the benefit. Embraces and drives change, is open and supportive of improvement opportunities identified by others. || Deliver better together | Collaborates and engages with colleagues and broader Agoda teams to share ideas and learning and work together toward shared ambitions. Is respectful to colleagues, open to different perspectives /viewpoints, and positively contributes to discussions. || Enable others` success | Is committed to building and nurturing a culture of frequent feedback, coaching and career development. Provides clarity on accountabilities and goals and progress. Regularly takes the opportunity to connect and align teams and team members to the Agoda/CEG strategy, making these relevant and digestible. |<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Qualifications, Experience and Training Required:</h2>| Qualifications | High-level written & verbal language/communication skills. Intermediate or above computer literacy (MS Excel particularly) High level problem solving / analytical reasoning skills. Working knowledge on the basics of WFM functions and terminologies || --- | --- || Experience | Experience in contact center workforce planning OR other relatable supply and demand forecasting OR contact center manager experience with operational understanding of WFM capacity planning benefits. || Trainings | OJT, capacity planning onboarding, high level training on other WFM functions |Location: The role is to be based out of Kuala Lumpur Only. No visa & relocation will be provided.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Discover more about working at Agoda</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Agoda Careers <a href="https://careersatagoda.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://careersatagoda.com</a></li><li class="leading-relaxed">Facebook <a href="https://www.facebook.com/agodacareers/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://www.facebook.com/agodacareers/</a></li><li class="leading-relaxed">LinkedIn <a href="https://www.linkedin.com/company/agoda" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://www.linkedin.com/company/agoda</a></li><li class="leading-relaxed">YouTube <a href="https://www.youtube.com/agodalife" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://www.youtube.com/agodalife</a></li></ul>Equal Opportunity EmployerAt Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our <a href="https://careersatagoda.com/privacy-statement" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">privacy policy</a>.DisclaimerWe do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.

Junior UI Artist

Associate Publishing Producer

Senior Tech Artist

Job Details