We’re FuturLab, the award-winning game studio behind PowerWash Simulator, the Velocity series, Peaky Blinders Mastermind, and many more awesome games. FuturLab was originally founded in 2003, but things really took off for us in 2007 when we decided to take a risk: we rocked up to Sony HQ and delivered the pitch that would put us on the map as game developers.

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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The Client Success Manager 1 at Zones LLC is responsible for managing customer expectations and coordinating Zones resources. This role involves order, inventory, and logistics management, relationship development, and addressing daily challenges. Key duties include managing product delivery, handling returns, responding to RFQs, creating bids and solutions, customized reporting, and maintaining pricing programs. The manager also handles case management and account mailbox management, ensuring comprehensive customer service and operational support.

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Description</h3>Position at Zones LLC.<h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Company Overview:</h4>When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TMZones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.<h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Position Overview:</h4>For all supported accounts, Client Success places themselves on the front lines with customers and functions in the following areas mainly to manage customer expectations, Zones resource coordination, order management, inventory/logistics management, relationship development, addressing day to day challenges, manages product delivery expectations, returns management, responding to RFQs, Bid & solution creation with competitive pricing by engaging subject matter experts, customized reporting, pricing program maintenance, case management and account mailbox management.<h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">What you’ll do as the Client Success Manager 1:</h4>Employees employed in the role of Client Success Manager shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Order Fulfillment – Process orders and quotes in a timely and accurate manner</li><li class="leading-relaxed">Create quotes and orders flawlessly.</li><li class="leading-relaxed">Meet or exceed customer/contract SLAs on Quote delivery</li><li class="leading-relaxed">Meet or exceed customer/contract SLAs on Order placement</li><li class="leading-relaxed">Continuously monitor open orders and expedite where needed</li><li class="leading-relaxed">Provide comprehensive and timely communication to customers and Sales</li><li class="leading-relaxed">Relationship Building – Develop solid relationships with Zones customers.</li><li class="leading-relaxed">Interact with customers on a daily basis.</li><li class="leading-relaxed">Establish relationships with multiple people in multiple departments</li><li class="leading-relaxed">Constantly communicate outstanding orders, constraints and alternatives.</li><li class="leading-relaxed">Coordinate and encourage Zones team member interactions with accounts</li><li class="leading-relaxed">Customer Service – Provide for Customer operational and reporting needs.</li><li class="leading-relaxed">Provide proactive action to provide 5 star service.</li><li class="leading-relaxed">Have a complete understanding of the Zones Service Catalog</li><li class="leading-relaxed">Be the first and primary line of contact on all customer issues and concerns</li><li class="leading-relaxed">Engage Sales to coordinate communication of service and needs.</li><li class="leading-relaxed">Ensure that timely and impactful reporting is provided to the customer</li><li class="leading-relaxed">Sourcing – Process, coordinate and manage to off catalog customer requests.</li><li class="leading-relaxed">Ensure custom catalog maintenance on Zones Connect</li><li class="leading-relaxed">Process project worksheets for inventory allocations</li><li class="leading-relaxed">Monitor and coordinate inventory management activities. (Hardware)</li><li class="leading-relaxed">Monitor and provide support activities on Customer contracts (Software)</li><li class="leading-relaxed">Project Management – Conduct account planning and coordination of needs.</li><li class="leading-relaxed">Actively participate in pipeline growth and maintenance activities</li><li class="leading-relaxed">Uncover future needs through constant value driven interactions.</li><li class="leading-relaxed">Understand account dynamics and look for ways to increase profitability</li><li class="leading-relaxed">Understand Zones automation capabilities and look for opportunities to provide those services to customers.</li><li class="leading-relaxed">Coordinate with PMO or Enterprise Operations on new customer roll outs</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">What you will bring to the team:</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience in Enterprise level sales</li><li class="leading-relaxed">Strong customer service skills and commitment to meet or exceed customer requirements</li><li class="leading-relaxed">Excellent organization skills and process expertise</li><li class="leading-relaxed">Ability to work in a fast-paced environment and meet aggressive deadlines</li><li class="leading-relaxed">Excellent verbal and written communication skills</li><li class="leading-relaxed">Ability to negotiate, influence, and persuade</li><li class="leading-relaxed">Analytical with excellent problem-solving skill</li><li class="leading-relaxed">Ability to work with little or no supervision</li></ul>Zones offers a comprehensive Benefits packageAt Zones, we are committed to fostering an inclusive and diverse workplace. We provide comprehensive benefits to support our team members, including health insurance coverage for parents, spouse, and children, life insurance, voluntary pension fund scheme, EOBI, and on the house free quality food, gym, and much more. We embrace equal employment opportunity, free from discrimination based on various characteristics, and offer an exciting career immersed in an inventive, collaborative culture.If you are enthusiastic about working on the cutting edge of IT innovation, sales, engineering, and operations, Zones is the perfect opportunity for you.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.Job timings: 8:00 PM to 5:00 AM (Pk time)

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

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Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.