Gather AI

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Gather AI is pioneering warehouse intelligence with a vision-powered platform utilizing autonomous drones and existing equipment to digitize supply chain workflows. We are seeking a Robotics Engineer to join our Autonomy team, contributing to either the MHE Vision or Drone platform. This hands-on role involves developing production software for tooling, observability, and data analysis, analyzing field data, and providing on-site support at customer locations. The engineer will work across the full robotics stack, collaborating with cross-functional teams to enhance and expand Gather AI's innovative products, making a significant impact in the rapidly evolving robotics industry.

Director of Machine Learning

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About Us</h2>Are you ready to build the future of supply chain? At Gather AI, we're not just creating software; we're pioneering a new era of warehouse intelligence. We've developed a groundbreaking, vision-powered platform that uses autonomous drones and existing equipment to capture real-time data, completely digitizing workflows that have historically been manual and error-prone. This means facilities operate smarter, safer, and more efficiently, ultimately redefining "on-time, in full" delivery.If you're looking for an opportunity to contribute to truly transformative technology and make a significant impact in a vital industry, Gather AI is the place for you. We're leading the charge in the rapidly evolving robotics industry, and we invite you to join us in reshaping the global supply chain, one intelligent warehouse at a time.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About the Team</h2>Our Autonomy team works at the frontier of real-world robotics — building and deploying systems that navigate, perceive, and act in complex, uncontrolled warehouse environments. The team spans drone autonomy, perception, and MHE Vision, and operates across multiple active product lines with production deployments at customer sites. You'll be embedded in a matrixed project team ("pod") working closely with engineers across hardware and software, where individual contributions are immediately visible and where the hardest problems are also the most important ones.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About the Role</h2>We are looking for a Robotics Engineer to join one of our core product teams — either our MHE Vision (MHEV) or Drone platform — and contribute to the systems that power Gather AI's warehouse intelligence products. Both platforms are in active implementation and moving toward ongoing production, with continuous improvements and new features on the horizon.This is a hands-on role for someone who loves working across the full robotics stack. You'll write software, build tooling, analyze data, and get out to customer sites to debug and improve real systems in the field. Over time, you may extend into adjacent product lines including MHEV-Freezer, Drone-Freezer, or Wearables.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What You'll Do</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Ramp up quickly on our drone or MHEV platform, developing a deep understanding of the full system — hardware and software</li><li class="leading-relaxed">Write production software for tooling, observability, and data analysis to support system performance and reliability</li><li class="leading-relaxed">Analyze field data and write reports that inform engineering decisions and drive system improvements</li><li class="leading-relaxed">Travel to customer sites to assist with system debug, deployment support, and hands-on problem solving</li><li class="leading-relaxed">Collaborate closely with your pod team and cross-functional partners to ship features and resolve issues in production</li><li class="leading-relaxed">Contribute to expanding Gather AI's product portfolio as the team grows into new platforms and environments</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What You'll Need</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience with ROS or ROS2 (ROS2 required)</li><li class="leading-relaxed">Proficiency in C++ and/or Python for robotics software development</li><li class="leading-relaxed">Experience working on integrated hardware/software robotics systems with a minimum comfort level across both domains</li><li class="leading-relaxed">Strong analytical and critical thinking skills — the ability to perform root cause analysis and solve complex system-level problems</li><li class="leading-relaxed">Ability to generate, process, and interpret data from robotic systems</li><li class="leading-relaxed">Self-motivated with the ability to work independently and drive problems to resolution</li><li class="leading-relaxed">BS or MS in Robotics, Computer Science, Engineering, or a related field; strong internship or lab/project experience is valued for early-career candidates</li><li class="leading-relaxed">Linux proficiency</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Nice to Have</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience developing software using CI/CD practices with code review and pull requests</li><li class="leading-relaxed">Familiarity with AI tools for system analysis and software generation</li><li class="leading-relaxed">Experience in GPS-denied indoor environments such as aerial systems or warehouses</li></ul>

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This role is critical to TransUnion's technical operations, customer support, and internal team enablement. The IT Application Specialist is a key technical contributor who leads product/service capabilities, understands system interdependencies and data flows, troubleshoots intermediate to advanced customer technical issues, serves as an escalation point for unresolved incidents, coaches and mentors team members, and partners with customers. The specialist ensures smooth functioning of technical support and application management processes, liaises with DEV and Product teams, and drives continuous improvement.

TransUnion is a global information and insights company with over 12,000 associates operating in more than 30 countries. We make trust possible by ensuring each person is reliably represented in the marketplace. We do this with a Tru™ picture of each person: an actionable view of consumers, stewarded with care. Through our acquisitions and technology investments we have developed innovative solutions that extend beyond our strong foundation in core credit into areas such as marketing, fraud, risk and advanced analytics. As a result, consumers and businesses can transact with confidence and achieve great things. We call this Information for Good® — and it leads to economic opportunity, great experiences and personal empowerment for millions of people around the world.

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What We'll Bring:</h3>TransUnion CIBIL<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You'll Bring:</h3>This role is critical to our technical operations, customer support, and internal team enablement. The absence of this position poses a risk to service continuity, escalated issue resolution, and overall team performance.Role Importance:The IT Application Specialist is a key technical contributor who:Leads product/service capabilities and understands system interdependencies and data flows.Troubleshoots intermediate to advanced customer technical issues.Serves as an escalation point for unresolved incidents, driving them to resolution.Coaches and mentors team members, enhancing team capability and collaboration.Partners with customers and KAMs Acts as the voice of the customer in IT initiatives, ensuring solutions are aligned with user needs.The IT Application Specialist plays a pivotal role in ensuring the smooth functioning of our technical support and application management processes. The absence of this role creates a significant gap in our ability to:Monitor team communication channels and contribute meaningfully to team meetings and knowledge sharing.We liaison cross teams like DEV, Plan Product to technical discussion, enhancement of product, give priority to issuesKey Responsibilities of the Role:Technical Leadership:Lead discussions on product capabilities, system architecture, and data flow. Provide consultative support to customers and internal teams.Escalation Management:Act as a point of escalation for unresolved issues and ensure timely resolution.Team Enablement:Mentor team members, create knowledge articles, and conduct formal training sessions.Customer Advocacy:Represent the voice of the customer in IT initiatives, anticipate issues, and proactively prevent customer-impacting events.Operational Excellence:Independently manage workload, identify root causes, and implement effective solutions.Process Improvement:Drive continuous improvement aligned with TransUnion’s mission and goals.Impact of Not Backfilling:Increased resolution time for escalated issues.Reduced team efficiencyHigher risk of customer dissatisfactionDelay in onboarding and technical consultation in every area.Missed opportunities for process improvements and innovation.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Impact You'll Make:</h3>NAThis is a a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.TransUnion Job TitleSpecialist I, IT Support

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