Genies.io

Product Operations Associate – AI Avatars

Partnerships Intern, Product Design

Partnerships Intern, Creative & Content Strategy

Senior Research Engineer, LLM

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Genies is seeking a Product Operations Associate to join their Product team, focusing on AI Avatars. This role is critical for operationalizing Smart Avatars, involving training, testing, and optimizing AI Avatars to ensure delightful, on-brand, and engaging user experiences. Responsibilities include avatar research, production coordination, user testing, customer interviews, and prompt iteration, bridging creative ambitions with technical execution. The role is in-person in Los Angeles or New York and offers growth opportunities.

Head of Product

<p class="my-4 text-gray-700 leading-relaxed">Genies is an avatar technology company powering the next era of interactive digital identity through AI companions. With the Avatar Framework and intuitive creation tools, Genies enables developers, talent, and creators to generate and deploy game-ready AI companions. The company’s technology stack supports full customization, AI-generated fashion and props, and seamless integration of user-generated content (UGC). Backed by investors including Bob Iger, Silver Lake, BOND, and NEA, Genies’ mission is to become the visual and interactive layer for the LLM-powered internet.</p><p class="my-4 text-gray-700 leading-relaxed">Genies is looking for a <strong>Product Operations Associate</strong> to join our growing Product team and help operationalize the future of Smart Avatars. This role is critical to the success of our AI Avatar initiatives: you’ll work closely with Product Managers, Engineers, Designers, and external IP partners to <strong>train, test, and optimize AI Avatars</strong>, ensuring every experience is delightful, on-brand, and deeply engaging for users. You’ll be responsible for avatar research, production coordination, user testing, customer interviews, and prompt iteration—all helping bridge the gap between our creative ambitions and technical execution. This is an <strong>in-person role based in Los Angeles or New York</strong>, with opportunities for growth into Product Management or other cross-functional roles within the company.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What You’ll Be Doing</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Support Avatar Production:</strong> Conduct research on talent and IP personas to inform Smart Avatar personality, visual identity, and conversational style.</li><li class="leading-relaxed"><strong>Build, Train, and Test Smart Avatars:</strong> Evaluate conversation quality, personality alignment, and fan experience. Write and iterate on prompts, memories, and behaviors.</li><li class="leading-relaxed"><strong>Operationalize Smart Avatar Creation:</strong> Roadmap and manage the development schedule of Smart Avatars as they are built and released in the Genies ecosystem.</li><li class="leading-relaxed"><strong>User Research & Interviews:</strong> Conduct structured interviews and usability studies with early users and fans. Analyze qualitative data to inform product decisions.</li><li class="leading-relaxed"><strong>QA & Feature Validation:</strong> Proactively identify bugs, issues, and mismatches in AI responses. Collaborate with engineers and PMs to suggest fixes and improvements.</li><li class="leading-relaxed"><strong>Document Workflows & Feedback Loops:</strong> Help streamline avatar development systems, tracking experiments, training data, version history, and user insights in clean documentation.</li><li class="leading-relaxed"><strong>Benchmarking & Competitive Analysis:</strong> Stay on top of emerging trends in AI companions, fandom culture, and character-driven chat experiences. Present findings to the team.</li><li class="leading-relaxed"><strong>Operationalize AI Companion Scaling:</strong> Work with cross-functional partners to identify bottlenecks and build scalable playbooks for training and launching AI characters.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What You Should Have</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">1–2 years of experience in product operations, research, QA, or creator/production-oriented roles (internships count!)</li><li class="leading-relaxed">Strong attention to detail and organizational skills; you naturally spot issues and propose fixes before anyone else does</li><li class="leading-relaxed">A passion for AI, gaming, entertainment, or digital characters—you’re excited about what’s coming next</li><li class="leading-relaxed">Clear communication skills and the ability to give both structured feedback and narrative insights</li><li class="leading-relaxed">Strong curiosity about how things work and how they can be improved</li><li class="leading-relaxed">Comfortable with ambiguity and evolving workflows in a startup environment</li><li class="leading-relaxed">Experience using AI tools like ChatGPT, Midjourney, Perplexity, or Character.ai</li><li class="leading-relaxed">Bonus: familiarity with Unity, prompt engineering, or 3D production workflows</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">How Genies will support you</h2><p class="my-4 text-gray-700 leading-relaxed">Genies is a well-funded, growing start-up that cares deeply about each of our employees' growth and success. Our roles and their responsibilities are created with a breadth of scope that introduces each employee to exciting new challenges and opportunities that a growing start-up encounters. The actual base pay is dependent upon a number of factors, including: professional background, training, transferable skills, work experience, education, location, business and product needs, and market demand. The base pay range is subject to change and may be modified in the future. Full-time employees may also be eligible for equity compensation, in addition to a robust health, wellness, and benefits package.</p><p class="my-4 text-gray-700 leading-relaxed">Starting Salary Range: $70-120K</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Here's why you'll love working at Genies:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You'll work with a team that you’ll be able to learn from and grow with, including support for your own professional development</li><li class="leading-relaxed">You'll be at the helm of your own career, shaping it with your own innovative contributions to a nascent team and product with flexible hours and a work from home policy</li><li class="leading-relaxed">You'll enjoy the culture and perks of a startup, with the stability of being well funded</li><li class="leading-relaxed">Comprehensive health insurance for you and your family (Anthem + Kaiser Options Available), Dental and Vision Insurance</li><li class="leading-relaxed">Competitive salaries for all full time employees</li><li class="leading-relaxed">Unlimited paid time off, sick time, and paid company holidays, in addition to paid parental leave, bereavement leave, and jury duty leave for full-time employees</li><li class="leading-relaxed">Health & wellness support through programs such as monthly wellness reimbursement</li><li class="leading-relaxed">Working in a brand new, bright, open-environment and fun office space - there’s even a slide!</li></ul><p class="my-4 text-gray-700 leading-relaxed">Genies is an equal opportunity employer committed to promoting an inclusive work environment free of discrimination and harassment. We value diversity, inclusion, and aim to provide a sense of belonging for everyone.</p>

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<p>- This assessment gives us an idea of your C++ skills<br>- Companies that evaluate this skillset in interviews: <strong>Rockstar Games, Ubisoft, Mayhem Studios, etc.</strong><br>- 10 Multiple Choice questions<br>- Average time to complete: <strong>7 to 10 minutes</strong></p>

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<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">About Mistral</h1><p class="my-4 text-gray-700 leading-relaxed">At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life.</p><p class="my-4 text-gray-700 leading-relaxed">We democratize AI through high-performance, optimized, open-source and cutting-edge models, products and solutions. Our comprehensive AI platform is designed to meet enterprise needs, whether on-premises or in cloud environments. Our offerings include le Chat, the AI assistant for life and work.</p><p class="my-4 text-gray-700 leading-relaxed">We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between France, USA, UK, Germany and Singapore. We are creative, low-ego and team-spirited.</p><p class="my-4 text-gray-700 leading-relaxed">Join us to be part of a pioneering company shaping the future of AI. Together, we can make a meaningful impact. See more about our culture on https://mistral.ai/careers.</p><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Role Summary</h1><p class="my-4 text-gray-700 leading-relaxed">We are seeking a Lead Site Reliability Engineer (SRE) to drive our infrastructure team in their mission to build a reliable, fault tolerant and scalable infrastructure. You will be responsible for ensuring the reliability of sites in critical distributed environments and improving how our customers interact with our core products.</p><p class="my-4 text-gray-700 leading-relaxed">Reporting line: Head of Engineering</p><p class="my-4 text-gray-700 leading-relaxed">Location: 🇫🇷 🇬🇧</p><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">What you will do</h1><p class="my-4 text-gray-700 leading-relaxed">As a Lead Site Reliability Engineer, you balance team supervision, project management, day-to-day operations on production systems with long-term software engineering improvements to reduce operational toil and foster the reliability, availability, and performance of these systems.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Team Leadership (33%)</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Empower Your Team: act as a facilitator and orchestrator, removing obstacles and fostering an environment where your team can focus on creating impactful solutions.</li><li class="leading-relaxed">Thought Leadership: support your team by delivering great experiences while hiring, onboarding, and all-around elevating your people.</li><li class="leading-relaxed">Project planning (roadmap, deadlines, task allocation...)</li><li class="leading-relaxed">Collaborating with stakeholders (engineering, science, product management…)</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Operations (33%)</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Design, build, and maintain scalable, highly available and fault-tolerant infrastructures to support our web services and ML workloads</li><li class="leading-relaxed">Make sure our platform, inference and model training environments are always highly available and enable seamless replication of work environments across several HPC clusters</li><li class="leading-relaxed">Operate systems and troubleshoot issues in production environments (interrupts, on-call responses, users admin, data extraction, infrastructure scaling, etc.)</li><li class="leading-relaxed">Implement and improve monitoring, alerting, and incident response systems to ensure optimal system performance and minimize downtime</li><li class="leading-relaxed">Implement and maintain workflows and tools (CI/CD, containerization, orchestration, monitoring, logging and alerting systems) for both our client-facing APIs and large training runs</li><li class="leading-relaxed">Participate occasionally in on-call rotations to respond to incidents and perform root cause analysis to prevent future occurrences</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Development (33%)</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Drive continuous improvement in infrastructure automation, deployment, and orchestration using tools like Kubernetes, Flux, Terraform</li><li class="leading-relaxed">Collaborate with AI/ML researchers to develop and implement solutions that enable safe and reproducible model-training experiments</li><li class="leading-relaxed">Build a cloud-agnostic platform offering an abstraction layer between science and infrastructure</li><li class="leading-relaxed">Design and develop new workflows and tooling to improve to the reliability, availability and performance of our systems (automation scripts, refactoring, new API-based features, web apps, dashboards, etc.)</li><li class="leading-relaxed">Collaborate with the security team to ensure infrastructure adheres to best security practices and compliance requirements</li><li class="leading-relaxed">Document processes and procedures to ensure consistency and knowledge sharing across the team</li><li class="leading-relaxed">Contribute to open-source projects, research publications, blog articles and conferences</li></ul><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">About you</h1><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">10+ years of experience in a DevOps/SRE role.</li><li class="leading-relaxed">Experience with building and leading high-performing teams.</li><li class="leading-relaxed">Experience with cloud computing and highly available distributed systems</li><li class="leading-relaxed">Exposure to site reliability issues in critical environments (issue root cause analysis, in-production troubleshooting, on-call rotations...)</li><li class="leading-relaxed">Experience working against reliability KPIs (observability, alerting, SLAs)</li><li class="leading-relaxed">Hands-on experience with CI/CD, containerization and orchestration tools (Docker, Kubernetes...), monitoring, logging, alerting and observability tools (Prometheus, Grafana, ELK Stack, Datadog...), infrastructure-as-code tools (Terraform, CloudFormation...)</li><li class="leading-relaxed">Proficiency in scripting languages (Python, Go, Bash...) and knowledge of software development best practices</li><li class="leading-relaxed">Understanding of networking, security, and system administration concepts</li><li class="leading-relaxed">Excellent problem-solving and communication skills</li><li class="leading-relaxed">Self-motivated and able to work well in a fast-paced startup environment</li></ul><p class="my-4 text-gray-700 leading-relaxed">Your application will be all the more interesting if you also have:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience in an AI/ML environment</li><li class="leading-relaxed">Experience of high-performance computing (HPC) systems and workload managers (Slurm)</li><li class="leading-relaxed">Worked with AI-oriented solutions (Fluidstack, Coreweave, Vast...)</li></ul><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Hiring Process</h1><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Intro Call (30min)</li><li class="leading-relaxed">Tech Culture Interview (30min)</li><li class="leading-relaxed">Technical Rounds</li><li class="leading-relaxed">System Design Interview (45 min)</li><li class="leading-relaxed">Live Coding Interview (45 min)</li><li class="leading-relaxed">Deep Dive Interview (45 min)</li><li class="leading-relaxed">Culture-fit discussion (30min)</li></ul><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Our Culture</h1><p class="my-4 text-gray-700 leading-relaxed">We're driven to build a strong company culture and are looking for individuals with solid alignment with the following:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Reason with rigor</li><li class="leading-relaxed">Are you audacious enough?</li><li class="leading-relaxed">Make our customers succeed</li><li class="leading-relaxed">Ship early and accelerate</li><li class="leading-relaxed">Leave your ego aside</li></ul><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Location & Remote</h1><p class="my-4 text-gray-700 leading-relaxed">This role is primarily based at one of our European offices (Paris and London). We will prioritize candidates who either reside there or are open to relocating. We strongly believe in the value of in-person collaboration to foster strong relationships and seamless communication within our team. Our remote work policy is designed to offer flexibility, enhance work-life balance, and boost productivity.</p><p class="my-4 text-gray-700 leading-relaxed">In certain specific situations, we will also consider remote candidates based in one of the countries listed in this job posting (currently France & UK). In that case, we ask all new hires to visit our local office:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">for the first month of their onboarding (accommodation and travelling covered)</li><li class="leading-relaxed">then at least 3 days per month</li></ul><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">What we offer</h1><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Competitive salary and equity</li><li class="leading-relaxed">Health insurance</li><li class="leading-relaxed">Transportation allowance</li><li class="leading-relaxed">Sport allowance</li><li class="leading-relaxed">Meal vouchers</li><li class="leading-relaxed">Private pension plan</li><li class="leading-relaxed">Parental : Generous parental leave policy</li><li class="leading-relaxed">Visa sponsorship</li></ul>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.