Go Fund Me

Trust & Safety Analyst II

Risk Identity Analyst II

Customer Lifecycle Manager

Senior Machine Learning Engineer

Data Scientist Intern, People Analytics (Master's Degree)

Social & Community Intern

Staff Data Analyst

Communications & Engagement Manager

Senior Agentic AI Developer

The Trust & Safety Analyst II at GoFundMe is responsible for protecting users from fraud and misuse, ensuring the platform remains safe. This role involves reviewing fundraiser content, handling policy escalations, and ensuring safe fund delivery. The analyst will manage tickets, investigate policy reviews, support crisis response, identify policy gaps, and mentor junior analysts. It requires strong attention to detail, consistency, and collaboration in a fast-paced environment, often dealing with sensitive material.

AI Specialist (Masters or PhD)

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Want to help us help others? We’re hiring!</h2>GoFundMe is home to a global community of more than 150 million people who come together every day with a shared purpose: helping one another. Since 2010, we’ve empowered people and organizations to raise over $30 billion for the causes they care about. In 2025, we launched GoFundMe Pro (pro.gofundme.com), a new platform designed to give nonprofits advanced fundraising tools and support. Together with our core platform, our vision is to become the most helpful place in the world.Join us! The GoFundMe team is searching for a Trust & Safety Analyst II to join our growing team. The Trust & Safety department plays a critical role in protecting our customers from fraud and misuse while ensuring GoFundMe remains a safe and trusted platform. By safeguarding the opportunity to give online, we help strengthen our brand, drive growth, and most importantly, do the right thing by our customers.As an Analyst II, you will focus on reviewing fundraiser content, handling policy escalations, and helping ensure funds are safely delivered to beneficiaries. This is a fast-paced role where you’ll need strong attention to detail, consistency, and collaboration skills to find the right solutions.You’ll be part of a team of motivated professionals who are passionate about building trust and protecting our global community. This role is focused on content moderation review and real time policy escalations, it offers the opportunity to grow your expertise in Trust & Safety, develop new skills, and help ensure GoFundMe remains the most trusted place to give online.Already part of our team? We ask that internal candidates apply via the internal job board to ensure your application is reviewed appropriately.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">The Job</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Provide high-quality ticket and queue management support to ensure fundraiser authenticity and safe delivery of funds for beneficiaries.</li><li class="leading-relaxed">Investigate escalated policy reviews across GoFundMe’s platforms, ensuring escalations are resolved thoroughly and efficiently while managing time sensitive inquiries from our global partners.</li><li class="leading-relaxed">Actively support crisis response, set up crisis monitoring protocols and proactively assist affected customers and stakeholders as needed.</li><li class="leading-relaxed">Proven ability to work in a fast paced environment applying your sound decision making skillset in crisis management.</li><li class="leading-relaxed">Proactively identify gaps or ambiguities in existing policy, while staying current on evolving policy, political, and cultural contexts to inform decision-making.</li><li class="leading-relaxed">Mentor Analyst I peers by providing coaching, feedback, and guidance during policy or escalation reviews.</li><li class="leading-relaxed">Lead QA of casework, sharing insights and helping identify training opportunities.</li><li class="leading-relaxed">Serve as a go-to resource for Go-To-Market and Communications teams on sensitive or high-profile fundraisers.</li><li class="leading-relaxed">Contribute to Trust & Safety’s long-term success by identifying trends, providing actionable insights, and collaborating with leadership on future strategy.</li></ul>This position may involve reviewing sensitive material, which can include disturbing images, videos, or text, as well as offensive language and other challenging content (e.g., violence, exploitation, or self-injury).Analysts will follow a fixed Wednesday-Sunday schedule, ensuring consistent collaboration and coverage. Since our work supports people every day of the week, some holiday shifts will also be part of the schedule.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">You</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree or equivalent experience preferred.</li><li class="leading-relaxed">5+ years of experience in Trust & Safety, risk, fraud prevention, operations, or a related field within a technology-driven environment.</li><li class="leading-relaxed">Strong expertise in trust and safety practices, online content integrity, compliance requirements, and policy application.</li><li class="leading-relaxed">Demonstrated ability to manage complex investigations, escalations, and high-risk cases independently.</li><li class="leading-relaxed">Proven success leading projects or driving process improvements in an operations-focused team.</li><li class="leading-relaxed">Experience mentoring peers, providing feedback, or supporting onboarding and training of new team members.</li><li class="leading-relaxed">Skilled in managing multiple priorities in a rapidly changing environment while maintaining quality and consistency.</li><li class="leading-relaxed">Strong collaboration skills, with the ability to influence and contribute to solutions across regional and functional boundaries.</li><li class="leading-relaxed">Comfortable working under pressure and making sound decisions in sensitive or ambiguous situations.</li><li class="leading-relaxed">Willingness and resilience to review potentially graphic or objectionable material (e.g., violence, exploitation, or offensive content).</li><li class="leading-relaxed">Advanced analytical skills with the ability to interpret data, monitor trends, and generate actionable insights that support data-driven decision-making and team strategy.</li><li class="leading-relaxed">Adaptability to structured schedules and resilience in covering holiday shifts as part of regular operations.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Why you’ll love it here</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.</li><li class="leading-relaxed">Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.</li><li class="leading-relaxed">Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.</li><li class="leading-relaxed">Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.</li><li class="leading-relaxed">Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.</li><li class="leading-relaxed">Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.</li><li class="leading-relaxed">Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.</li><li class="leading-relaxed">Community Engagement: Make a difference through our volunteering program.</li></ul>We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at <a href="mailto:accommodationrequests@gofundme.com" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">accommodationrequests@gofundme.com</a>.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Global Data Privacy Notice for Job Candidates and Applicants:</h2>Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.gofundme.com/c/personal-privacy-notice-for-classy-and-gofundme" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Learn more about GoFundMe:</h2>We’re proud to partner with <a href="https://www.gofundme.org/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">GoFundMe.org</a>, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their <a href="https://www.gofundme.org/wp-content/uploads/2024/08/GoFundMe.org-FY24-Annual-Report.pdf" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">FY ‘24 annual report</a>.Our <a href="https://www.gofundme.com/c/gofundme-2024-year-in-help" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">annual “Year in Help” report</a> reflects our community’s impact in advancing our mission of helping people help each other.For recent company news and announcements, visit our <a href="https://www.gofundme.com/c/newsroom" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Newsroom</a>.

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Pulley

Professional Services Analyst

Customer Support Specialist

Technical Writer, Customer Education

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Pulley is seeking a technically savvy, customer-obsessed Professional Services Analyst to join their team. This role involves leading complex 409A valuations, guiding customers through onboarding, and managing cap table migrations. The analyst will act as a technical problem-solver across data, product, and finance workflows, ensuring accurate equity setup and administration for startups. The position requires collaboration with various internal teams to deliver technical solutions and support long-term company growth.

Business Operations Manager

Contract Recruiter

Senior Product Designer

Performance Marketing Manager

Senior Manager, Customer Education & Support

Staff Backend Engineer, AI

Employee Experience & Events Manager

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About Pulley</h2>Pulley's mission is to make it easier for anyone to start a company. We believe that more startups should exist and that founder-led companies are more successful in the long term. With Pulley’s cap table management tools, companies can better understand and optimize their equity for the long term. Starting a company is hard enough. Managing equity shouldn’t be.We’re a high-performing team looking for passionate, execution-focused, self-starters to help us build the next generation of equity and business management tools for founders in an AI-native world. Pulley is growing quickly with over 4,000 customers including startups like Linear, Runway, Fathom, and Roam.Our trajectory is fueled by top investors like Founders’ Fund, Stripe, General Catalyst, Caffeinated Capital, 8vc, Elad Gil, among other great angels. All of our growth has been organic, and we’re growing the team to meet the demand.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About the role</h2>We’re looking for a technically savvy, customer-obsessed team member to join Pulley’s Professional Services team. This role sits at the intersection of equity expertise and product fluency, helping startups set up and manage their cap tables accurately from day one. You’ll lead complex 409A valuations, guide customers through onboarding journeys, and act as a technical problem-solver across data, product, and finance workflows. Your work directly empowers founders to make smarter equity decisions, laying the groundwork for long-term company growth.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What you’ll do</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Lead and Execute Technical Client Implementations:</li><li class="leading-relaxed">Serve as a primary point of contact for onboarding new customers, managing complex cap table migrations</li><li class="leading-relaxed">Work closely with clients to understand their cap table structure, equity awards, and shareholder information to ensure accurate configuration of their cap table on our platform.</li><li class="leading-relaxed">Equity Administration:</li><li class="leading-relaxed">Support clients in implementing, and administering equity plans (option pools, RSUs, ESPPs). Provide guidance on data integrity, vesting schedules, and compliance.</li><li class="leading-relaxed">Technical Troubleshooting & Solution Design:</li><li class="leading-relaxed">Investigate complex issues spanning data integrity, platform functionality, and integrations. Identify, triage, and resolve technical challenges in collaboration with Product and Engineering.</li><li class="leading-relaxed">Cross-Functional Collaboration:</li><li class="leading-relaxed">Partner with Sales, Account Managers, Engineers, and Product Managers to scope requirements, deliver technical proofs of concept, and ensure accurate solution delivery.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What you’ll bring</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">0-1 years of hands-on experience in a customer facing role, ideally at a rapidly growing SaaS company</li><li class="leading-relaxed">CFA, ABV, ASA credential preferred</li><li class="leading-relaxed">Proven track record of successfully managing and executing complex projects from inception to completion</li><li class="leading-relaxed">Stellar communication and presentation skills; the ability to simplify complex concepts for any audience</li><li class="leading-relaxed">Exposure to equity management, cap tables, 409A valuations, or stock-based compensation plans. 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Pulley exists to make equity management simpler, smarter, and more accessible for founders from day one.</li><li class="leading-relaxed">Work with a high-performing and passionate team - We value the concept of <a href="https://www.slideshare.net/reed2001/culture-1798664/21-GreatWorkplaceisStunningColleaguesGreatworkplace" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">stunning colleagues</a> and we’re thoughtful about creating a team that is excited about building a great company together. Here are our operating principles:</li><li class="leading-relaxed">Principles over playbooks - Understand why strategies succeed or fail by asking questions. When you know the ‘why’, you can adapt, innovate, and find new paths to success.</li><li class="leading-relaxed">Momentum over speed - Find the best path to deliver value. Build momentum to balance the short term wins vs longer term success.</li><li class="leading-relaxed">Good taste over data - Take bold bets and trust your instincts to find the unlikely bet.</li><li class="leading-relaxed">Ideas over egos - Let the best idea win, no matter where it comes from. Cultivate an environment where everyone feels empowered to speak up.</li><li class="leading-relaxed">Gladiator over spectator - Execute; don’t just critique or ideate. You’re the one putting in the work, sweating the details, and driving for results.</li><li class="leading-relaxed">Conviction over consensus - Have the courage to back your ideas strongly, even when they defy the status quo. Disagree and commit.</li><li class="leading-relaxed">Proactive over passive - Drive your own clarity and pull for context. Ask questions, dig deeper, and grasp the full picture.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Benefits</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Competitive salary and equity</li><li class="leading-relaxed">Medical, Dental, and Vision insurance</li><li class="leading-relaxed">Unlimited PTO + Winter holiday break</li><li class="leading-relaxed">Parental leave</li><li class="leading-relaxed">Generous stipends for WFH, learning, wellness, and AI tools</li><li class="leading-relaxed">401(k) match (US) / Pension match (Canada)</li></ul>Annual Salary Range: $50,000—$75,000 USDThe range above reflects the typical salary range for this role. The final offer will depend on factors such as your experience, interview performance, level, and other considerations assessed during the hiring process.Create a Job AlertInterested in building your career at Pulley? Get future opportunities sent straight to your email.<a href="https://my.greenhouse.io/users/signin?jobboard=pulley&source=jobalertpost" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Create alert</a>Apply for this job<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">indicates a required field</li></ul>Autofill with MyGreenhouseFirst Name*Last Name*Preferred First NameEmail*PhoneCountry*Phone*Resume/CV*AttachAttachDropboxGoogle DriveEnter manuallyEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfCover LetterAttachAttachDropboxGoogle DriveEnter manuallyEnter manuallyAccepted file types: pdf, doc, docx, txt, rtf<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">* *</li></ul>LinkedIn ProfileWebsiteSubmit application

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

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Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.