Go Fund Me

Senior Content Designer

Manager, Recruiting (LATAM)

Product Marketing Manager

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Product and Marketing Counsel

As a Senior Content Designer at GoFundMe, you’ll shape mission-critical product initiatives, advocating for clear, consistent language. We seek someone with UX content design experience in social media platforms (activity feeds, user-generated content, profiles, sharing) to define a new business chapter. You'll also help evolve our content design practice and standards across the company. This role is remote-eligible, with a preference for candidates based in San Diego, Los Angeles, or San Francisco.

Senior Manager, CRM Growth

Want to help us help others? We’re hiring!GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.As a Senior Content Designer at GoFundMe, you’ll play a key role in shaping some of our most mission-critical product initiatives. You’ll advocate with confidence for clear, consistent, motivating language at the center of our products and the design process itself.We’re looking for someone with a background in UX content design crafting experiences for social media platforms (activity feeds, user-generated content, profiles, sharing), to help define an exciting new chapter for our business. You’ll also have a hand in developing our growing content design practice, helping evolve our processes and standards across the company.While officially a remote-eligible role, we’re looking for candidates based in San Diego, Los Angeles, or San Francisco.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">The Role</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Lead content design on high-profile product initiatives as a part of a cross-functional product team</li><li class="leading-relaxed">Partner with product designers, researchers, product managers, engineers, legal, marketing, and other writers</li><li class="leading-relaxed">Align your work with business goals, user needs, and our design system.</li><li class="leading-relaxed">Advocate confidently for clear, consistent, engaging content for your product area at every stage of the product cycle</li><li class="leading-relaxed">Champion the discipline's impact by proactively mentoring designers, PMs, and others to help them improve their UX writing skills and center content in their own processes</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">You</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Have a strong content design portfolio of projects showcasing goals, process, and outcomes, including business impact.</li><li class="leading-relaxed">Have a background in designing product experiences for social media ecosystems—activity feeds, user-generated content, profiles, sharing, etc.</li><li class="leading-relaxed">Confidently connect your strong knowledge of user psychology in online social ecosystems to tangible UX solutions</li><li class="leading-relaxed">Confidently contribute to product strategy and vision - not just what words to write, but what product we should build</li><li class="leading-relaxed">Clearly articulate your content recommendations and decisions to stakeholders</li><li class="leading-relaxed">Give, seek, and incorporate thoughtful feedback - whether it’s about product strategy, design decisions, or word choice</li><li class="leading-relaxed">Advocate for equitable, accessible design and product choices that serve all users with care and attention</li><li class="leading-relaxed">Take initiative and prioritize workload while meeting project deadlines.</li><li class="leading-relaxed">Have experience working with a design system and using tools like Figma, Lyssna (UsabilityHub), and JIRA</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Preferred</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience tracking the business impact of content design and communicating it to internal stakeholders.</li><li class="leading-relaxed">Writing experience in the digital fundraising space.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Why you’ll love it here</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.</li><li class="leading-relaxed">Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.</li><li class="leading-relaxed">Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.</li><li class="leading-relaxed">Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.</li><li class="leading-relaxed">Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.</li><li class="leading-relaxed">Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.</li><li class="leading-relaxed">Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.</li><li class="leading-relaxed">Community Engagement: Make a difference through our volunteering and Gives Back programs.</li></ul>We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.The total annual salary for this full-time position is $145,000 - $218,000 + equity + benefits. As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Global Data Privacy Notice for Job Candidates and Applicants:</h3>Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.gofundme.com/c/personal-privacy-notice-for-classy-and-gofundme" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Learn more about GoFundMe:</h3>We’re proud to partner with <a href="https://www.gofundme.org/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">GoFundMe.org</a>, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their <a href="https://www.gofundme.org/wp-content/uploads/2024/08/GoFundMe.org-FY24-Annual-Report.pdf" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">FY ‘24 annual report</a>.Our <a href="https://www.gofundme.com/c/gofundme-2024-year-in-help" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">annual “Year in Help” report</a> reflects our community’s impact in advancing our mission of helping people help each other.For recent company news and announcements, visit our <a href="https://www.gofundme.com/c/newsroom" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Newsroom</a>.

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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Zenoti

Inbound Sales Development Representative

Journee technologies

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Implementation Consultant

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Senior Customer Success Manager

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Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes. As an Inbound SDR, you will primarily handle incoming sales inquiries via phone calls and chat, and assist in qualifying prospects for our software solutions. This role will also involve occasional coverage for other inbound SDRs who are out of office. The ideal candidate will be organized, detail-oriented, and adept at multitasking in a fast-paced environment. Prior customer service experience is essential for success in this role.

Zenoti is a leading cloud-based, business software used by spas, salons and medi-spas. With our all-in-one solution, spa and salon managers are more easily able to manage all aspects of their business from managing their appointment book, billing through a POS, CRM, employee schedules and payroll, inventory, running marketing promotions, enabling online booking and online sales and more. Zenoti clients are also able to drive real business results, things like increasing the customer retention, customer spend and cutting down on cost.

Product & Customer Support Consultant

Executive Assistant to the CLO & CFO

Senior Product Support Specialist

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizesZenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.comAs an Inbound SDR, you will primarily handle incoming sales inquiries via phone calls and chat, and assist in qualifying prospects for our software solutions. This role will also involve occasional coverage for other inbound SDRs who are out of office. The ideal candidate will be organized, detail-oriented, and adept at multitasking in a fast-paced environment. Prior customer service experience is essential for success in this role.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What will I be doing?</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Respond promptly and professionally to inbound sales inquiries via phone calls and chat.</li><li class="leading-relaxed">Engage with prospects to understand their needs and qualify them as potential customers.</li><li class="leading-relaxed">Schedule product demonstrations and meetings with Account Executives (AEs) and Solution Engineers (SEs) based on prospect interest and qualification.</li><li class="leading-relaxed">Maintain accurate records of interactions and sales activities using our CRM system (e.g., Salesforce).</li><li class="leading-relaxed">Collaborate effectively with the sales team to ensure smooth handoffs and transitions for qualified leads.</li><li class="leading-relaxed">Occasionally cover for other inbound SDRs during absences or peak times.</li><li class="leading-relaxed">Meet quarterly quota targets for qualified demos completed.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Skills & Qualifications</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Previous experience in a customer service or sales support role is required.</li><li class="leading-relaxed">Strong communication skills, both verbal and written.</li><li class="leading-relaxed">Excellent organizational and time management skills; ability to prioritize tasks effectively.</li><li class="leading-relaxed">Tech-savvy with a good understanding of software applications and the ability to learn new technologies quickly.</li><li class="leading-relaxed">Ability to work independently and as part of a team in a fast-paced, collaborative environment.</li><li class="leading-relaxed">Attention to detail and a commitment to accuracy in maintaining records and managing customer interactions.</li><li class="leading-relaxed">Flexibility to adapt to changing priorities and business needs.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Education and Experience:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree preferred or equivalent practical experience.</li><li class="leading-relaxed">Proven track record in customer service, sales support, or a related field.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Benefits</h2>At Zenoti, we believe that when people feel good, they are able to do great things. We enable our employees to unleash their potential by providing enriching career opportunities and dynamic financial rewards. We foster an enriching culture, supportive and dynamic work environment, and encourage our employees to balance life, work, and wellbeing. We offer all of our employees:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Best in industry salary, plus bonus</li><li class="leading-relaxed">Medical, dental, and vision coverage</li><li class="leading-relaxed">Take advantage of our competitive 401k match program to help secure your financial future</li><li class="leading-relaxed">Paid parental leave</li><li class="leading-relaxed">Flexible work hours</li></ul>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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