At GoGuardian, we’re helping shape the future of digital learning by providing educators, students, and schools with tools to create equitable and engaging learning environments. Together, we build innovative solutions that empower students, deliver insights, encourage experimentation, and reduce inequity.We’re looking for passionate team members to join us!

Go guardian

Substitute Safety Support Specialist

Customer Success Manager - Foundation

Systems Administrator I

Senior Software Engineer

At GoGuardian, we aim to create a future where all learners are ready to solve global challenges through our K-12 learning solutions, ensuring effective teaching and student safety. The team focuses on protecting students in the digital space from harmful content and supporting their mental health, partnering with schools to maximize academic potential. This role seeks a flexible utility team member to provide coverage for Safety Support Specialists, handling incoming Beacon active planning alerts and escalating them to school officials to protect students' mental health and safety.

<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">What We Do</h1><p class="my-4 text-gray-700 leading-relaxed">At GoGuardian, we’re helping build a future where all learners are ready and inspired to solve the world’s greatest challenges. Our award-winning system of learning solutions is purpose-built for K-12 and trusted by school leaders to promote effective teaching and equitable engagement while helping empower educators to keep students safe.</p><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">What It’s Like to Work at GoGuardian</h1><p class="my-4 text-gray-700 leading-relaxed">We are an outcomes-focused learning company with a steadfast focus on improving learning environments, one classroom at a time. Working with us means joining a remote team of diverse, committed, mission-driven employees who are inspired by our vision, dedicated to our customers, and ready to roll up their sleeves. Guardians put their heads together to solve problems, learn together from experiments that fail, and stand together by their work with full accountability. We balance our diligence with an inclusive culture that invites everyone to bring their whole self to work. Join us and learn why “I love the people here” is one of the most frequent comments we hear from Guardians.</p><p class="my-4 text-gray-700 leading-relaxed">*Please note - This is not a Full Time or Part Time role. This position only provides coverage for any Safety Support Specialist that is out during the day shift, anywhere between 5am - 8pm PST. Shifts are optional and GoGuardian will provide as much advance notice as possible for you to determine if you can take a specific shift.</p><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">The Team</h1><p class="my-4 text-gray-700 leading-relaxed">GoGuardian is on a mission to transform education by helping to protect students in the digital space from harmful and distracting content and supporting their mental health. We partner with schools to identify learning patterns and maximize the academic potential of every student. With GoGuardian, educators can engage students with more effective resources while also promoting online accessibility in the most applicable way for their school population.</p><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">The Role</h1><p class="my-4 text-gray-700 leading-relaxed">We’re looking for a utility team member who is passionate about helping our customers & their community and isn’t afraid to roll up their sleeves and help out wherever needed. As a Substitute/Limited Part-Time SSS, when needed, you will handle incoming Beacon active planning alerts and escalate to school officials in the protection of students’ mental health and safety.</p><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">What You’ll Do</h1><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Complement the Beacon SSS team by taking on available shifts when extra team members are needed</li><li class="leading-relaxed">Review Beacon alerts and escalate via phone calls to school administrators (e.g., school counselors) to take appropriate action</li><li class="leading-relaxed">Identify and escalate new issues and trends, including sensitive problems, and help contribute to solution building</li><li class="leading-relaxed">Contribute to training, enablement, implementation, and support resources, including knowledge base articles and canned responses</li><li class="leading-relaxed">Actively participate in SSS team-building projects</li><li class="leading-relaxed">Supporting overall Technical Support tickets as business needs arise.</li></ul><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Who You Are</h1><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Flexible availability and willingness to work any shift, including weekends, over night and holidays with advanced notice, with a preference for daytime shifts begin between 5:00AM - 11:00AM and end between 2:00PM - 8:00PM PST</li><li class="leading-relaxed">Demonstrated ability to follow protocols and policies across typical and “edge case” scenarios, while also being able to think quickly and handle potentially challenging cases as professionally as possible</li><li class="leading-relaxed">High level of emotional intelligence and calm / poise while dealing with sensitive information and potentially high-stress situations</li><li class="leading-relaxed">Reliable and trustworthy team player that is organized, committed, and able to work independently in a fast-paced, changing environment</li><li class="leading-relaxed">1+ year in a Support role or other intimate Customer-Facing Roles (prior work in Trust & Safety, Online Content Moderation, school-based roles like Teacher, Administrator, Counselor, Therapist, or Social Worker highly preferred)</li><li class="leading-relaxed">1+ year in a white glove customer service position</li><li class="leading-relaxed">Experience working with Zendesk</li><li class="leading-relaxed">Experience answering support tickets and phone calls</li><li class="leading-relaxed">Outstanding written, verbal, interpersonal communication skills. College degree preferred.</li><li class="leading-relaxed">Additional plus: non-English language proficiency</li></ul><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">What We Offer</h1><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Opportunity to impact and revolutionize safe digital learning experiences for K-12 students</li><li class="leading-relaxed">Partner with enthusiastic and talented colleagues who are compelled to do good in the world</li><li class="leading-relaxed">Grow and scale with one of the fastest growing EdTech companies</li></ul><p class="my-4 text-gray-700 leading-relaxed">The typical base salary range for this position is $19 per hour. The range displayed on this job posting reflects the minimum and maximum target for new hire base pay for this position and your pay will be determined by a variety of factors, including your primary work location, skills, qualifications and experience. Additional benefits information is listed on our careers page.</p><p class="my-4 text-gray-700 leading-relaxed">Please share this with your friends or co-workers who may be interested in working at GoGuardian! We have multiple openings and are always looking for talented people.</p><p class="my-4 text-gray-700 leading-relaxed">GoGuardian is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. GoGuardian does not discriminate against employees, applicants, interns or volunteers on the basis of race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, pregnancy, marital status, sex, age, sexual orientation, military and veteran status, registered domestic partner status, genetic information, gender, gender identity, gender expression, or any other characteristic protected by applicable law.</p><p class="my-4 text-gray-700 leading-relaxed">GoGuardian's Job Applicant Privacy Policy is located <a href="https://www.goguardian.com/policies/job-applicant-privacy-notice" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200"><strong>here</strong></a></p><p class="my-4 text-gray-700 leading-relaxed">.</p><p class="my-4 text-gray-700 leading-relaxed">#BI-Remote</p>

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Data Scientist

ness digital 

HR Generalist

Senior Full-Stack Software Engineer

Full stack (FE React as a primary)

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Scout

Director, Real Estate and Facilities Management

Pearlbyss

Game Translator

Highspot

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GoTo Group, including Gojek and GoTo Financial, is Indonesia's largest digital ecosystem, empowering progress through technology. Gojek is Southeast Asia's leading on-demand platform, offering transportation, food delivery, and logistics. GoTo Financial accelerates financial inclusion with services like GoPay. The Data Scientist will translate business concerns into technical problems, develop and deploy data science solutions, analyze large datasets, and design experiments to improve systems within the Marketplace Team.

Data Analyst - Driver Risk

Driver Lifecycle & Loyalty Manager

Data Analyst (Cartography)

Demand Strategy Manager

Account Executive (Balikpapan)

Category Manager

Account Manager

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You Will Do</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Translate business concerns into technical problems that can be addressed using data science and machine learning techniques.</li><li class="leading-relaxed">Collaborate with product managers, machine learning engineers, and business users to develop and deploy data science solutions.</li><li class="leading-relaxed">Prototype and deploy data science models, ensuring they are scalable and maintainable in a production environment.</li><li class="leading-relaxed">Partner with business teams to continuously improve systems to meet Gojek’s evolving needs.</li><li class="leading-relaxed">Analyze large datasets to generate actionable insights.</li><li class="leading-relaxed">Design and conduct experiments to measure the impact of machine learning models and product features in the Marketplace Team</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What you will need</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s or Master’s Degree in Computer Science, Statistics, Operations Research, or a related quantitative field, with at least 1-2 years of relevant experience.</li><li class="leading-relaxed">Hands-on experience with statistics, machine learning fundamentals, and proficiency in Python, SQL, and basic visualization tools.</li><li class="leading-relaxed">Strong understanding of data science and machine learning fundamentals, with the ability to formulate solutions to business problems.</li><li class="leading-relaxed">Ability to write clear and concise technical documentation.</li><li class="leading-relaxed">Experience in taking data science models from development to production.</li><li class="leading-relaxed">Competence in conducting independent analysis, including data manipulation, hypothesis formulation, and statistical analysis of experiments.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About GoTo Group</h3><p class="my-4 text-gray-700 leading-relaxed">GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Gojek</h3><p class="my-4 text-gray-700 leading-relaxed">Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About GoTo Financial</h3><p class="my-4 text-gray-700 leading-relaxed">GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.</p><p class="my-4 text-gray-700 leading-relaxed">GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.</p>

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