At GoGuardian, we’re helping shape the future of digital learning by providing educators, students, and schools with tools to create equitable and engaging learning environments. Together, we build innovative solutions that empower students, deliver insights, encourage experimentation, and reduce inequity. We’re looking for passionate team members to join us!

Go guardian

Technical Support Specialist

Channel Account Manager

Software Engineer

Staff Security Engineer

Solutions Engineer

Director, Product Management - Pear Assessment

Commercial Counsel

Site Reliability Engineer

As a Technical Support Specialist, you will handle customer support requests via email, chat, or phone, assisting IT administrators, teachers, and other faculty with their questions about GoGuardian products. You will respond to customer queries in a timely manner, analyze and report product malfunctions, and follow up with customers to ensure their issues are resolved. This role involves collaborating with team members to deliver consistent and helpful support to every user.

<div><div><strong>What We Do</strong></div> <div>&nbsp;</div> <div>At GoGuardian, we’re helping build a future where all learners are ready and inspired to solve the world’s greatest challenges. Our award-winning system of learning solutions is purpose-built for K-12 and trusted by school leaders to promote effective teaching and equitable engagement while helping empower educators to keep students safe.&nbsp;</div> <div>&nbsp;</div> <div><strong>What It’s Like to Work at GoGuardian</strong></div> <div> <p>We are an outcomes-focused learning company with a steadfast focus on improving learning environments, one classroom at a time. Working with us means joining a remote team of diverse, committed, mission-driven employees who are inspired by our vision, dedicated to our customers, and ready to roll up their sleeves. Guardians put their heads together to solve problems, learn together from experiments that fail, and stand together by their work with full accountability. We balance our diligence with an inclusive culture that invites everyone to bring their whole self to work. Join us and learn why “I love the people here” is one of the most frequent comments we hear from Guardians.</p> </div></div><div><p><strong>The Team</strong></p> <p>The Technical Support team is made up of individuals who are naturally inquisitive, have a strong customer focus, and love to help solve the most difficult problems. Do you consider yourself a problem solver? Someone who can’t let a question go unanswered? Are you driven to improve processes and delight customers at every turn? We’re looking for you!</p> <p><strong>The Role</strong></p> <p>As a <strong>Technical Support Specialist </strong>you will be reporting to a Technical Support Manager or Team Lead. This position is focused on expertly handling all of our customer support requests. When admins and teachers have questions or run into technical issues, you’ll be there to help through email, chat or phone calls. You’ll collaborate with members of your team and colleagues across the company to ensure consistency, delightful, and helpful support is delivered to every user every day.</p> <p><strong>What You'll Do</strong></p> <ul> <li>Support our IT Administrators, teachers and other faculty who have questions about our GoGuardian products</li> <li>Responding to customer queries in a timely and accurate way, via email, chat or phone,</li> <li>Assist in support hours of operation and off hour production emergencies.</li> <li>Educate and empower customers on self task performance and investigations.</li> <li>Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)</li> <li>Follow up with customers to ensure their technical issues are resolved</li> </ul> <p><strong>Who You Are</strong></p> <ul> <li>An individual who is self-starting and who has excellent communication and problem-solving skills</li> <li>Ability to multitask, prioritize and manage time effectively</li> <li>Naturally inquisitive with strong technical troubleshooting skills</li> <li>Proven customer support or customer relationship management experience</li> <li>Establish and maintain relationships of trust through open and interactive communication</li> <li>Experience with DNS and basic networking concepts is preferred</li> <li>Feels brave leaping into the unknown and comfortable with consistent change - agility is key!</li> <li>Must be flexible with shift schedule (hours of operation span 5am-5pm PST)</li> </ul> <p><strong>What We Offer&nbsp;</strong></p> <ul> <li style="font-weight: 400;">Competitive pay, complete health insurance, 401(k) matching, and an employee equity plan.</li> <li style="font-weight: 400;"><span style="font-weight: 400;">Flexible time off, paid holidays, paid parental leave, wellness days, and a paid year-end holiday break.</span></li> <li style="font-weight: 400;">A robust catalog of benefits that support your professional growth and personal well being, including work from home funds, fertility &amp;adoption reimbursement, and more…</li> </ul> <p><em><span style="font-weight: 400;">Plus the intangible:</span></em></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">A varied and challenging role in a global and highly innovative high-growth company.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Supportive, driven colleagues who have your back and share your passion.</span></li> </ul> <div> <p><span style="font-weight: 400;">The typical base salary range for this position is $24.00 per hour. The range displayed on this job posting reflects the minimum and maximum target for new hire base pay for this position and your pay will be determined by a variety of factors, including your primary work location, skills, qualifications and experience. Additional benefits information is listed on our careers page.</span></p> </div></div><div><div> <p>&nbsp;</p> <p>Please share this with your friends or co-workers who may be interested in working at GoGuardian! We have multiple openings and are always looking for talented people.&nbsp;</p> </div> <div>&nbsp;</div> <div>GoGuardian is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. GoGuardian does not discriminate against employees, applicants, interns or volunteers on the basis of race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, pregnancy, marital status, sex, age, sexual orientation, military and veteran status, registered domestic partner status, genetic information, gender, gender identity, gender expression, or any other characteristic protected by applicable law.</div> <div>&nbsp;</div> <div>GoGuardian's Job Applicant Privacy Policy is located <a href="https://www.goguardian.com/policies/job-applicant-privacy-notice" target="_blank"><strong>here</strong></a>.&nbsp;</div> <div>&nbsp;</div> <div>#BI-Remote</div></div></div>

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Monzo

Share Plans Senior Manager

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The Senior Share Plans Manager is responsible for managing and administering Monzo’s share plans, such as share options, and other equity-based incentives. The role involves overseeing all operational aspects of share plans, including grant, vesting, and exercises. The manager will also manage third-party administrators, support employees with queries, develop communication campaigns, and prepare reports for executive leadership, ensuring compliance with regulations. Responsibilities include project management, governance, and partnering with tax, legal, and finance teams to ensure equity programs are operated in compliance with requirements.

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<div><p><strong><em>🚀 We’re on a mission to make money work for everyone.</em></strong></p> <p>We’re waving goodbye to the complicated and confusing ways of traditional banking.</p> <p>After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as&nbsp;<a href="https://monzo.com/current-account/personal">personal</a> and <a href="https://monzo.com/business-banking">business</a> bank accounts, we offer <a href="https://monzo.com/current-account/joint-account">joint accounts</a>, <a href="https://monzo.com/current-account/16-17">accounts for 16-17 year olds</a>, a <a href="https://monzo.com/current-account/under-16s">free kids account</a> and <a href="https://monzo.com/flex">credit cards</a> in the UK, with more exciting things to come beyond. Our UK customers can also <a href="https://monzo.com/savings">save</a>, <a href="https://monzo.com/investments">invest</a> and <a href="https://monzo.com/pensions">combine their pensions</a> with us.&nbsp;</p> <p>With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!</p> <p>We’re not about selling products - we want to solve problems and change lives through Monzo ❤️</p> <p><a href="https://www.youtube.com/watch?v=U62l09nB0M4">Hear from our UK team about what it's like working at Monzo</a> ✨</p> <hr> <p>&nbsp;</p></div><div><p>The Senior Share Plans Manager is responsible for managing, and administering Monzo’s share plans, such as share options, and other equity-based incentives.&nbsp;</p> <p><br><strong>🔑You’ll play a key role by…</strong></p> <p><strong>Share plan operations and administration:</strong></p> <ul> <li>Support the Head of Share Plans with project management on strategic projects - developing comprehensive project plans and trackers outlining tasks, timelines, resources, and milestones.</li> <li>Oversee all operational aspects of Monzo’s share plans, including grant, vesting, and exercises.</li> <li>Manage third-party administrators and KPIs to ensure smooth execution of share plan operations and data accuracy.</li> <li>Process and control governance, identifying process improvements and ensuring efficiency.</li> </ul> <p><strong>Employee Support and education:</strong></p> <ul> <li>Monitor and address employee queries related to share plans.&nbsp;</li> <li>Develop strategy for communication campaigns and review informational materials to increase awareness and understanding of equity programs.&nbsp;</li> </ul> <p><strong>Governance:&nbsp;</strong></p> <ul> <li>Partner with tax, legal, finance to ensure equity programs are operated in compliance with remuneration regulations, tax and legal requirements.</li> <li>Preparation of RemCo and Board papers.</li> </ul> <p><strong>Reporting:</strong></p> <ul> <li>Develop and prepare reports for executive leadership and other stakeholders, detailing share plans metrics and trends.</li> </ul> <p><strong>🤩 We’d love to hear from you if…</strong></p> <ul> <li>Experience in managing share plans either in-house or in advisory/administrator capacity.&nbsp;</li> <li>Excellent analytical, communication, and project/BAU management skills.</li> <li>Attention to detail and accuracy in handling complex data.</li> <li>Strong communication skills, with the ability to explain equity concepts clearly to diverse audiences.</li> <li>Ability to manage multiple priorities and deadlines effectively.</li> <li>Collaborative mindset and ability to work cross-functionally.</li> </ul> <p>Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!<br><br></p> <p><strong>🙌What’s in it for you</strong></p> <p>💰We’re flexible on the base salary, depending on experience ➕ stock options</p> <p>⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.&nbsp;</p> <p>📚£1,000 learning budget each year to use on books, training courses and conferences.</p> <p>🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.&nbsp;</p> <p>➕ Plus lots more!<a href="https://monzo.com/careers/"> Read our full list of benefits</a>.</p> <p>🌈 The application journey has 3 key steps:</p> <ul> <li>A 30-minute call with a recruiter</li> <li>An initial conversation with the Hiring Manager</li> <li>A loop interview with members of the Reward team and key stakeholders</li> </ul> <p>This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible!&nbsp;</p> <p>We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. <a href="https://monzo.com/blog/the-ultimate-guide-on-using-ai-to-ace-an-interview-at-monzo">You can read them here.</a></p> <p>You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to business-hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.</p> <p>We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.</p></div><div><hr> <p><strong>Equal opportunities for everyone</strong></p> <p>Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our <a href="https://monzo.com/blog/diversity-and-inclusion">blog</a>, 2024 <a href="https://monzo.com/blog/our-2024-diversity-and-inclusion-report" target="_blank">Diversity and Inclusion Report</a> and 2024 <a href="https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024">Gender Pay Gap Report.</a></p> <p>We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.</p> <p>If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊</p></div></div>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.