GoMotive

Senior Project Manager - Services

Project Manager III- Services

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As a Senior Project Manager on the Operations & Transformation team at Motive, you will lead complex, cross-functional projects supporting Professional Services (Installation & Implementation). You will be responsible for turning strategy into execution across programs that span process, policy, data, and technology. This role involves managing a portfolio of initiatives to improve how Motive scopes, schedules, dispatches, and executes professional installations and customer implementations, while enhancing installer and customer experience, improving profitability, and enabling scale.

Director, Networks Sales & Account Management

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Who we are:</h2>Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.Visit <a href="http://gomotive.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">gomotive.com</a> to learn more.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About the Role:</h2>As a Senior Project Manager on the Operations & Transformation team, you will lead complex, cross-functional projects that directly support our Professional Services (Installation & Implementation) organizations. You will be responsible for turning strategy into execution across programs that span process, policy, data, and technology.You will manage a portfolio of initiatives that improve how we scope, schedule, dispatch, and execute professional installations and customer implementations, while enhancing installer and customer experience, improving profitability, and enabling scale. This role is highly visible and requires frequent interaction with senior leaders across Operations, Product, Sales, Order Management, Customer Support, Finance, and IT.We are looking for a seasoned, hands-on Senior Project Manager who can operate at both strategic and tactical levels: framing problems, defining success metrics, setting up governance and operating rhythms, and driving successful projects through to measurable results.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What You’ll Do:</h2><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Program & Project Leadership</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Own and lead a portfolio of mid- to large-scale, cross-functional projects supporting Customer Implementation and Professional Installation Services, from discovery, deployment and post-launch measurement.</li><li class="leading-relaxed">Develop and maintain project artifacts including project charters, detailed project plans, action items, risk & mitigation plans, RACI, and weekly status updates that keep stakeholders aligned and accountable.</li><li class="leading-relaxed">Define project scope, objectives, deliverables, critical path, and success metrics in partnership with business stakeholders and functional leaders.</li><li class="leading-relaxed">Manage timelines, budgets, and resources across multiple concurrent projects, proactively addressing variances to keep initiatives on schedule and within budget.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Cross-Functional Collaboration</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Partner closely with leaders in Implementation and Professional Installation to understand operational pain points, define future-state processes, and prioritize initiatives that drive scalability, quality, and profitability.</li><li class="leading-relaxed">Drive end-to-end readiness for new or enhanced services and workflows by coordinating with Product, Sales, Marketing, Partnerships, Order Management, Customer Support, Finance, Customer Success, and IT</li><li class="leading-relaxed">Facilitate effective decision-making through structured governance, clear mitigation planning, data based decision making and concise executive-ready updates.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Execution, Risk & Change Management</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Identify, manage, and mitigate risks, issues, and dependencies across teams and systems; ensure clear owners, due dates, and resolution paths.</li><li class="leading-relaxed">Implement and refine project management frameworks appropriate to each initiative and ensure consistent application of best practices.</li><li class="leading-relaxed">Lead change management for Implementation and Installation programs, including impact assessments, ROI, business justifications, communications, training and enablement plans, and adoption tracking.</li><li class="leading-relaxed">Ensure supporting project documentation, SOPs, and playbooks are comprehensive, current, and easily consumable by operational teams.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Data, Reporting & Continuous Improvement</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Use tools such as Salesforce, Tableau, and other BI/reporting platforms to size problems, establish baselines, monitor KPIs, and track realized benefits (e.g., installation cycle time, first-time-right rates, technician utilization, margin improvement).</li><li class="leading-relaxed">Provide clear, data-backed status and performance reporting to stakeholders and senior leadership, highlighting progress, risks, and recommended actions.</li><li class="leading-relaxed">Conduct project retrospectives and leverage insights to improve project intake, prioritization, planning, and execution standards across the Services organization.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Leadership & Coaching</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Model best-in-class project management practices and mentor other Project Managers and project leads on methodology, communication, stakeholder management, and risk management.</li><li class="leading-relaxed">Contribute to the evolution of Operations & Transformation standards, templates, tooling, and training to raise delivery quality and consistency across the portfolio.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What We’re Looking For:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">4+ years of professional experience in business facing, strategic cross functional project management, with a proven track record of leading complex initiatives from discovery through execution.</li><li class="leading-relaxed">Project Management Professional (PMP) certification required</li><li class="leading-relaxed">Background in process improvement or operational excellence (e.g., Lean, Six Sigma, Kaizen) and comfortable designing and implementing new workflows</li><li class="leading-relaxed">Experience introducing or scaling project portfolio management practices, including intake, prioritization, and capacity planning.</li><li class="leading-relaxed">Demonstrated ability to manage multiple concurrent projects and portfolios, balancing scope, schedule, resources, and quality while delivering against defined success metrics.</li><li class="leading-relaxed">Exceptional organizational and problem-solving abilities, with keen attention to deta</li><li class="leading-relaxed">Strong stakeholder management and communication skills, including experience presenting to and influencing senior leaders and cross-functional partners.</li><li class="leading-relaxed">Deep familiarity with project management methodologies and tools (e.g., Jira, Asana, Smartsheet, Microsoft Project, or similar) and comfort establishing governance, cadences, and working agreements.</li><li class="leading-relaxed">Data-driven mindset with hands-on experience using Salesforce, BI tools (e.g., Tableau, Looker, or similar), and spreadsheets to analyze trends, build dashboards, and support decision-making.</li><li class="leading-relaxed">Proven experience in risk management and mitigation planning, including dependency mapping and contingency planning for multi-team initiatives.</li><li class="leading-relaxed">High degree of ownership, accountability, and follow-through, with the ability to drive clarity in ambiguous environments and keep projects moving forward.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Preferred Qualifications</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience working in fleet management, telematics, logistics, field service management, or other hardware + software deployment environments.</li></ul>Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.Please review our Candidate Privacy Notice <a href="https://drive.google.com/file/d/1X9AbvQHki8zZCyjDjip1g0NtdZHcykJc/view?usp=drivelink" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">here</a>.UK Candidate Privacy Notice <a href="https://drive.google.com/file/d/1nqdWTJ7WJJikhj1Yhlo4jxDRA6yXZbd/view" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">here</a>.The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

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Monzo

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Monzo is seeking an ambitious and talented Senior TechOps Solution Specialist to join their new solutions team. This role involves maintaining excellent tooling, delivering technical solutions, implementing automations, and ensuring best practices. The specialist will support Monzonauts, maintain SAAS tooling, assist the wider TechOps team and Security collective, build office tech, and keep platforms secure and available, all while striving to innovate and automate processes.

We’re building the best bank in the world - a bank you'd be proud to use - and that means bringing together a talented team with diverse experiences, backgrounds and skills. We believe there should be an alternative to the banking of the past: we're focused on solving problems, rather than selling financial products, making your financial life simpler, and giving you complete control from your smartphone. Internally, we encourage an open, collaborative, inclusive working environment. We contribute to open source software, and we continually engage with our wonderful community. We’re hiring talented, creative problem-solvers to help us build the bank of the future.

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🚀 We’re on a mission to make money work for everyone.We’re waving goodbye to the complicated and confusing ways of traditional banking.After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as <a href="https://monzo.com/current-account/personal" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">personal</a> and <a href="https://monzo.com/business-banking" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">business</a> bank accounts, we offer <a href="https://monzo.com/current-account/joint-account" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">joint accounts</a>, <a href="https://monzo.com/current-account/16-17" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">accounts for 16-17 year olds</a>, a <a href="https://monzo.com/current-account/under-16s" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">free kids account</a> and <a href="https://monzo.com/flex" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">credit cards</a> in the UK, with more exciting things to come beyond. Our UK customers can also <a href="https://monzo.com/savings" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">save</a>, <a href="https://monzo.com/investments" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">invest</a> and <a href="https://monzo.com/pensions" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">combine their pensions</a> with us.With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!We’re not about selling products - we want to solve problems and change lives through Monzo ❤️---About our TechOps Team ⭐We're looking for an ambitious and talented TechOps Solution Specialist to join our new solutions team. In TechOps we take an inclusive approach to support, embodying our company values of being hard on problems, not people and helping everyone belong. This has allowed us to create an approachable, welcoming and enjoyable support experience for everyone. Our support team is key to maintaining our ability to continue delighting Monzonauts on a daily basis as we continue to grow.In addition to caring deeply about people, we are also passionate about technology. We strive to innovate and automate wherever we can so that we can focus our time on improving the experience of our fellow Monzonauts. We also welcome new ideas or proposals for how we could improve existing processes and we regularly come together to review them.What you’ll be working onAs part of the wider TechOps team you’ll be responsible for maintaining excellent tooling that enables Monzonauts to do their best work. You’ll help deliver technical solutions to support the business and implement automations and best practices to how we work.🔑You’ll play a key role by...You'll work to deliver an amazing service to our Monzonauts so that they can do their best work for our customers. Whilst the role is varied, and no two days are exactly the same, some of the things you can expect are:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Delivering high impacting end to end technical solutions</li><li class="leading-relaxed">Maintaining our SAAS tooling and relationships</li><li class="leading-relaxed">Supporting our wider TechOps team and Security collective</li><li class="leading-relaxed">Building and supporting innovative office tech</li><li class="leading-relaxed">Keep our platforms secure and available</li><li class="leading-relaxed">Automating our tools, processes and fixes</li></ul>🤩 We’d love to hear from you if…In order to be a real success in this role, we’d expect you to fit the following criteria:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You’re comfortable working in a technical team that deals with a wide range of technical issues every day</li><li class="leading-relaxed">You’re comfortable presenting technical information to groups of people</li><li class="leading-relaxed">You're passionate about helping people as well as creating an inclusive support environment</li><li class="leading-relaxed">You can communicate technical solutions to people with wide ranging levels of technical expertise effectively</li><li class="leading-relaxed">You're experienced in delivering technical projects and tools</li><li class="leading-relaxed">You’re experienced in complex technical problem solving</li><li class="leading-relaxed">You have an understanding of basic networking.</li><li class="leading-relaxed">You love learning on the fly and sharing your knowledge with others.</li><li class="leading-relaxed">You’ve got experience of managing macOS, Windows or ChromeOS devices using mobile device management.</li></ul>Desirable skillsIn addition to the above, any of the following skills would be helpful in this role. None of these are a requirement and if you don’t think any of them apply to you don't worry - they are just some of the things you might learn if you are successful:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You’ve got experience in Google Workspace, Slack administration And Okta</li><li class="leading-relaxed">You’ve got experience supporting and building AV solutions</li><li class="leading-relaxed">You have experience automating processes and tasks</li><li class="leading-relaxed">You have experience in programming languages such as Python</li><li class="leading-relaxed">You’ve got experience in building and maintaining monitoring solutions with tools like prometheus and grafana</li><li class="leading-relaxed">You’ve got experience in infrastructure as code, using tools such as Terraform</li><li class="leading-relaxed">You hold a certification in networking, such as CCNA, CCNP or equivalent</li></ul>🙌 What’s in it for you💰 £60,000 to £70,000📍 This role offers flexibility to work remotely or from our UK offices. However, occasional office attendance may be required for specific projects, maintenance, or support activities.⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.📚Learning budget of £1,000 a year for books, training courses and conferences➕And much more, see our full list of benefits <a href="https://monzo.com/careers/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">here</a>🌈 The application journey has 3 key steps<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">30 min call with the recruiter</li><li class="leading-relaxed">30 mins call with the hiring manager</li><li class="leading-relaxed">2 hours of technical and behavioural interviews</li></ul>This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. <a href="https://monzo.com/blog/the-ultimate-guide-on-using-ai-to-ace-an-interview-at-monzo" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">You can read them here.</a>We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.#LI-OS1 #LI-REMOTE---Equal opportunities for everyoneDiversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our <a href="https://monzo.com/blog/diversity-and-inclusion" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">blog</a>, 2024 <a href="https://monzo.com/blog/our-2024-diversity-and-inclusion-report" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Diversity and Inclusion Report</a> and 2024 <a href="https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Gender Pay Gap Report.</a>We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

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