Grab

L2 Support Engineer

Team Lead, Merchant Acquisition

Associate Software Engineer, Support

Lead Software Engineer, Backend

Associate, Merchant Acquisition & Sales Operations - GrabMart

Marketing Operation Specialist

Client Partner, GrabAds

Oracle Integration Cloud Specialist, Finance Systems

The L2 Tech Support team provides technical assistance to multiple Support and Engineering teams, both internal and external. The team offers technical support for issues raised by various teams related to Consumers, including Passengers, Drivers, Merchants, and other partners. You will provide technical support for customer issues and other complex, escalated problems, troubleshoot using various tools, facilitate communication between customers, Support, and Engineering teams, and collaborate with experts to resolve complex technical issues, working onsite in Bangalore.

Associate, Key Account Management - GrabMart

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Company Description</h2>Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Description</h2>Get to know our Team:The L2 Tech Support team provides technical assistance to multiple Support and Engineering teams, both internal and external. Team will provide technical support for issues raised by multiple teams related to Consumers which includes Passengers, Drivers, Merchants and any other partners.Get to know the Role:You will;<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Provide technical support to customer issues and other complex and escalated issues.</li><li class="leading-relaxed">Provide troubleshooting and technical support through Jira, messenger, other Web-based tools and email.</li><li class="leading-relaxed">Guide communication between customers, Support teams and Engineering teams.</li><li class="leading-relaxed">Collaborate with other teams and experts whenever required to solve complex technical issues.</li><li class="leading-relaxed">Be an Individual Contributor reporting to a Senior Specialist, Payment Operations in the team.</li><li class="leading-relaxed">Work onsite at our office based in Bangalore.</li></ul>The Critical Tasks You Will PerformYou will;<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Support product and feature launches by collaborating with business operations and engineering teams.</li><li class="leading-relaxed">Troubleshoot and resolve technical issues, ensuring minimal disruption to partners.</li><li class="leading-relaxed">Enhance system reliability, stability, and scalability in partnership with engineering teams.</li><li class="leading-relaxed">Lead outage calls, and driving issue resolution to minimise user impact.</li><li class="leading-relaxed">Document and share operational, maintenance, and troubleshooting procedures across teams.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Qualifications</h2>The Essential Skills You Will Need<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Minimum of 3 years of relevant experience supporting product, system, or application launches with an understanding of Software Development Life Cycle.</li><li class="leading-relaxed">Must have at least 2 years experience related to support or operations.</li><li class="leading-relaxed">Experience in MySQL, and writing SQL queries.</li><li class="leading-relaxed">Proficiency in languages and online tools such as Go-LanG, Kibana, Jira, power-Bi and web-based email platforms.</li><li class="leading-relaxed">Excellent troubleshooting to diagnose complex technical issues by code debugging.</li><li class="leading-relaxed">Experience implementing processes for efficient issue tracking, reporting, and resolution while maintaining Service Level Agreements.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Additional Information</h2>Life at GrabWe care about your well-being at Grab, here are some of the global benefits we offer:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">We have your back with Term Life Insurance and comprehensive Medical Insurance.</li><li class="leading-relaxed">With GrabFlex, create a benefits package that suits your needs and aspirations.</li><li class="leading-relaxed">Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave</li><li class="leading-relaxed">We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.</li></ul>What we stand for at GrabWe are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

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Senior II/ Staff Engineer, Hardware & Controls Engineering, Mechatronic Controls

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Lila Sciences is seeking a Mechatronics Controls Engineer to design and deliver real-time control software for custom lab instruments. This role involves leading the design and implementation of control logic, developing robust software and firmware for motors, actuators, and sensors, and integrating interfaces to bridge new and existing instrumentation with automation frameworks and robotics control systems. The engineer will ensure reliable, efficient, and safe operation of electro-mechanical systems.

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Your Impact at LilaLila Sciences is seeking a Mechatronics Controls Engineer to design and deliver the real-time control software that brings our custom lab instruments to life. You’ll translate electro‑mechanical designs into reliable, automation-ready systems through robust embedded controls and integration.What You'll Be Building<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Controls Architecture Development: Lead the design and implementation of real-time control logic and specifying hardware across, Embedded Linux platforms, PLCs and integrated systems, ensuring safe and reliable operation of electro-mechanical systems.</li><li class="leading-relaxed">Instrument Software/Firmware Development: Develop robust control software and firmware for custom lab instrumentation, ensuring reliable, efficient, and safe controls for motors, actuators, sensors, and other motion control systems.</li><li class="leading-relaxed">System Integration: Develop and integrate interfaces (REST APIs and OPC UA endpoints) to bridge the gap between new and existing instrumentation, automation frameworks, and robotics control systems ensuring reliable, cross-platform interoperability.</li><li class="leading-relaxed">Testing and Debugging: Own hardware bring-up, HW‑in‑the‑loop testing, and automation; collaborate closely with EE/ME on requirements and interfaces.</li><li class="leading-relaxed">Technical Documentation: Create, update, and maintain clear, comprehensive documentation for driver interfaces, APIs, and integration methods, facilitating ease of use by internal teams and end-users.</li><li class="leading-relaxed">Collaboration and Support: Work closely with cross-functional teams, including hardware engineers, software developers, product managers, and end-users, providing technical support and resolving integration challenges promptly.</li></ul>What You’ll Need to Succeed<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Proficiency in C/C++ and Python programming languages is essential.</li><li class="leading-relaxed">Experience building control software for mechatronic systems, motion‑control systems, and instruments on Embedded Linux platforms.</li><li class="leading-relaxed">Proven debug skills (schematics, scopes/logic analyzers); drivers for common buses; motion control with servos/steppers/BLDC and encoders.</li><li class="leading-relaxed">Demonstrated ability in debugging and problem-solving hardware-software issues.</li><li class="leading-relaxed">Strong analytical thinking and a structured approach to troubleshooting and resolving complex technical problems.</li><li class="leading-relaxed">Excellent verbal and written communication skills to collaborate effectively with multidisciplinary teams.</li><li class="leading-relaxed">Proficiency with version control systems, especially Git.</li><li class="leading-relaxed">8-12 years of experience with Bachelor's degree in Engineering field or related discipline.</li></ul>Bonus Points For<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience working directly with end-users (e.g., scientists, laboratory technicians), using feedback to drive product improvements.</li><li class="leading-relaxed">Experience developing and integrating PLC control systems especially within the Beckhoff ecosystem.</li><li class="leading-relaxed">Experience incorporating 2D/3D machine vision—camera/lens/lighting selection and calibration, real-time image processing, and vision‑guided motion/inspection.</li><li class="leading-relaxed">Familiarity with developing and designing PCBs.</li><li class="leading-relaxed">familiarity developing HMI or other user interfaces (UI).</li></ul>About LilaLila Sciences is the world’s first scientific superintelligence platform and autonomous lab for life, chemistry, and materials science.  We are pioneering a new age of boundless discovery by building the capabilities to apply AI to every aspect of the scientific method.  We are introducing scientific superintelligence to solve humankind's greatest challenges, enabling scientists to bring forth solutions in human health, climate, and sustainability at a pace and scale never experienced before. Learn more about this mission at  <a href="http://www.lila.ai/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">www.lila.ai</a>CompensationWe expect the base salary for this role to fall between $136,800 – $217,866 USD per year, along with bonus potential and generous early equity. The final offer will reflect your unique background, expertise, and impact.We’re All InLila Sciences is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.Information you provide during your application process will be handled in accordance with our <a href="https://www.lila.ai/candidate-privacy-policy-notice" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Candidate Privacy Policy</a>.A Note to AgenciesLila Sciences does not accept unsolicited resumes from any source other than candidates. The submission of unsolicited resumes by recruitment or staffing agencies to Lila Sciences or its employees is strictly prohibited unless contacted directly by Lila Science’s internal Talent Acquisition team. Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of Lila Sciences, and Lila Sciences will not owe any referral or other fees with respect thereto.

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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L2 Support Engineer

Team Lead, Merchant Acquisition

Associate Software Engineer, Support

Lead Software Engineer, Backend

Associate, Merchant Acquisition & Sales Operations - GrabMart

Associate, Merchant Acquisition & Sales Operations - GrabMart

Marketing Operation Specialist

Client Partner, GrabAds

Oracle Integration Cloud Specialist, Finance Systems

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