An end-to-end solution built on an event-native API Gateway for both synchronous &amp; asynchronous API lifecycle management

Gravitee

Business Development Representative - French Speaking

Business Development Representative

Account Manager - EMEA South (French Fluency)

Account Manager - EMEA North

Executive Assistant

Customer Account Manager

Senior Partnerships Manager

Gravitee, a 2024 Gartner Magic Quadrant™ Leader in API Management, is seeking a passionate and ambitious Business Development Representative (BDR) to join their Go-to-Market (GTM) team. This pivotal role involves being the first point of contact for new customers, driving growth through inbound inquiries and outbound campaigns across phone, email, and social channels. The BDR will leverage AI/signal-based marketing and automation to build a robust meeting pipeline, identify customer pain points, and continuously refine outreach strategies. This is a fast-paced, rewarding opportunity to contribute to a rapidly growing company redefining API management.

Senior Software Engineer

<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Join the API Revolution at Gravitee - Where Innovation Meets Growth</h1>Since our beginnings in 2015, Gravitee has grown into a global force, recognised as a 2024 Gartner Magic Quadrant™ Leader for API Management. What started with four developers challenging the complexities of APIs has evolved into a revolutionary platform powering API and event stream ecosystems worldwide. We’re driving digital transformation for top enterprises, from Michelin to Roche to Blue Yonder and beyond, offering unmatched control over APIs and event streams.Our rapid growth and leadership in API management are fuelled by our team’s commitment to excellence and our core values:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Passion: We bring excitement to everything we do, constantly innovating to stay ahead of the curve.</li><li class="leading-relaxed">Hold Nothing Back: We go above and beyond to help customers and teammates succeed, holding ourselves to the highest standards.</li><li class="leading-relaxed">Professionalism: We believe in clear, respectful communication and prioritise the needs of our team and customers.</li></ul>Join us on this journey. Be part of a team that’s redefining what’s possible in API management, and shaping the future of digital transformation. The possibilities are endless - be a part of the revolution!<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">THE ROLE & WHY IT EXISTS</h2>Gravitee.io is taking APIs to the next level, we are the premier, open source API platform and we want everyone to know how amazing our software is. To make this happen, we are looking for someone passionate, curious and ambitious. This is where you come in.Reporting to and working side by side with our Go To Market engineer, you’ll be the first point of contact for almost all new customers. We’re growing quickly so it’s fast paced, fun and highly rewarding.Are you deeply curious about understanding business challenges and growth opportunities? Want to leverage AI/Signal based marketing and automation to scale up your meeting pipeline rapidly? Do you embrace a “no” from a prospect as a learning opportunity relentlessly iterating until you find what works?We are currently recruiting for a talented BDR to join our growing business. You’ll be a pivotal part of our Go-to-Market (GTM) team, driving growth across both inbound and outbound. You will need to be all over channels like, phone, email, social. Creating innovative ways to break through the noise and book meetings for your team to close.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">WHAT YOU WILL BE DOING</h2>Your daily to-do list will feature some or all of the following, but is not limited to:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Quickly jumping on inbound enquiries from Marketing Campaigns and turning them into exciting opportunities</li><li class="leading-relaxed">Working with the GTM Engineers to build, automated, compelling outreach campaigns in email and LinkedIn</li><li class="leading-relaxed">Calling a wide variety of prospects and stakeholders identified as ideal customers, identifying their pain points and what drives their buying decisions.</li><li class="leading-relaxed">Relentlessly testing new messaging, outbound calling techniques to drive as many qualified meetings as possible.</li><li class="leading-relaxed">Building out your social profile to become a go to resource for our prospects.</li><li class="leading-relaxed">Utilising AI enabled sales & marketing platforms to maximise your effectiveness (Clay, Heyreach, Smartlead, Salesfinity)</li><li class="leading-relaxed">Feeding vital insight back into the GTM team to improve our entire GTM motion.</li><li class="leading-relaxed">Teaming up with our product and sales teams to grow your product knowledge</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">ESSENTIAL SKILLS</h2>The right candidate will possess at least the following skills, if not more:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Professionally bi-lingual in French and English</li><li class="leading-relaxed">Previous experience in a high growth preferably SaaS environment</li><li class="leading-relaxed">Growth Mindset - strong belief your abilities, intelligence and talents will be developed through effort, persistence and learning.</li><li class="leading-relaxed">Cold calling master - enjoy picking up the phone speaking to prospects and improving your conversion rate every day.</li><li class="leading-relaxed">Strong communication skills, active listening and clear speaking to</li><li class="leading-relaxed">Technology and AI Curiosity: have an interest and some hands on experience using the latest AI and prospecting tools to improve your results.</li><li class="leading-relaxed">Resilience, Grit and self motivation - see rejection as an opportunity to learn, get up every day with a fresh mindset to go again.</li><li class="leading-relaxed">Coachable - constant improvement through feedback and experimentation, taking new ideas on board and being open to different ways of doing things.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">AT GRAVITEE, YOU’LL GET…</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Salary up to £100 OTE</li><li class="leading-relaxed">Excellent medical coverage to keep your body and mind healthy</li><li class="leading-relaxed">Pension or 401k program options for all locations</li><li class="leading-relaxed">Stock option plan for employees</li><li class="leading-relaxed">25 days holiday/vacation in addition to national public holidays</li><li class="leading-relaxed">3 mental health days per year with an allowance toward a mood-boosting activity of your choice</li><li class="leading-relaxed">Birthday off to celebrate your dayLearn and grow with our professional development allowance to be used to benefit your career</li><li class="leading-relaxed">Quarterly outings and an annual off-site in an exciting location!</li><li class="leading-relaxed">Hybrid culture with options to go in to an office in one of our hubs</li><li class="leading-relaxed">Ability to work for one of the fastest-growing companies and alongside some of the most talented people in the API technology sector</li><li class="leading-relaxed">A meaningful, progressive, global company culture that is as fun as it is hardworking</li><li class="leading-relaxed">Endless growth opportunities</li></ul>At Gravitee, no employee or applicant will be treated less favourably on the grounds of their sex, marital status, race, colour, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief.By clicking submit below, you consent to allow Gravitee to store and process the personal information submitted above.

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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Manager, Enterprise Technology

Customer Support Analyst III

Nice

Senior Cloud Operations Engineer, Actimize(Linux,SQL)

VoIP and Network Engineer (UC Engineer)

Specialist Automation Engineer

Senior Product Manager

Technical Account Manager

Implementation - Professional Services Engineer, CX

The Enterprise Technology Manager at GHX leads a US-based team within Corporate IT, focusing on employee technical support and helpdesk operations. This hybrid role requires active participation in resolving IT helpdesk tickets, fostering a positive team environment, and championing best-in-class customer support. The manager drives continuous improvement, leverages technical expertise, and collaborates globally to ensure consistent service delivery. Residency in Colorado is required, with at least three days per week on-site in Louisville.

Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively.

Senior Security Engineer – Security Operations

Staff Security Engineer – Identity and Access Management, Cloud Security

Consultant – Professional Services

Senior IPA Business Analyst

Customer Development Manager III

Senior Security Engineer

Staff Security Engineer

The Enterprise Technology Manager at GHX, reporting to the ED of IT Service Management, is a working manager responsible for leading a single team within the Corporate IT discipline, overseeing critical programs and processes related to employee technical support and helpdesk operations. This includes fostering close collaboration with end-user support leadership in India and the EU to ensure consistent global service delivery. This role involves not only managing team activities but also actively participating in the resolution of IT helpdesk tickets. The ideal candidate will be highly organized and adept at fostering a positive team environment, championing best-in-class customer support, driving continuous improvement in helpdesk operations, and leveraging their technical expertise to provide direct support and guidance. This is a hybrid role, requiring a combination of on-site work at our Louisville, Colorado headquarters at least 3 days per week in the office, and remote work, with residency required in the Colorado area.Key Responsibilities:Team Management & Leadership:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Manage the activities of the US IT Helpdesk team, including coaching, development, and performance management.</li><li class="leading-relaxed">Successfully develop individuals within the team and hold team members accountable for their actions.</li><li class="leading-relaxed">Inspire and guide the team by consistently upholding and championing GHX values and expected behaviors, prioritizing exceptional customer experiences.</li><li class="leading-relaxed">Plays a key role in the comprehensive talent management lifecycle for the team, encompassing acquisition, retention, and fostering strong employee engagement.</li><li class="leading-relaxed">Foster a positive team dynamic and promote collaboration among team members.</li><li class="leading-relaxed">Technical Support & Operational Management:</li><li class="leading-relaxed">Actively contribute to the resolution of internal end user IT helpdesk tickets, including troubleshooting hardware, software, network, and access issues.</li><li class="leading-relaxed">Champion best-in-class customer support, ensuring a focus on helpfulness and proactive service.</li><li class="leading-relaxed">Provide guidance and hands-on assistance for on-site issues.</li><li class="leading-relaxed">Ensure timely resolution of tickets and manage the overall helpdesk queue effectively, implementing strategies to address high ticket volumes in alignment with established Service Level Agreements (SLAs) and contributing to the achievement of departmental Objectives and Key Results (OKRs).</li><li class="leading-relaxed">Follow established processes and policies in selecting methods and techniques for developing solutions for helpdesk operations.</li><li class="leading-relaxed">Continually evaluate and improve helpdesk processes to create new efficiencies and enhance operations.</li><li class="leading-relaxed">Manage changing circumstances and conditions within helpdesk operations and adjust resources to minimize immediate risk.</li><li class="leading-relaxed">Work with others to mitigate risk and communicate to impacted teams regarding operational changes or issues.</li></ul>Communication & Collaboration:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Effectively communicate with all levels of the organization, from individual team members to cross-functional stakeholders and senior leadership, tailoring messages for clarity and impact</li><li class="leading-relaxed">Build internal working relationships based on mutual trust and support.</li><li class="leading-relaxed">Work collaboratively to resolve problems by partnering on projects and processes.</li><li class="leading-relaxed">Ensure clear and efficient communication (e.g., emails/presentations) regarding helpdesk status, issues, and initiatives.</li><li class="leading-relaxed">Consistently able to influence cross-functional peers and/or senior leaders in high-stakes situations.</li></ul>Project Execution:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Execute strategic plans set at the functional level to deliver tactical results related to helpdesk projects and initiatives.</li><li class="leading-relaxed">Work within strict constraints of budget and resources set at the product line/functional level for helpdesk programs.</li><li class="leading-relaxed">Provide input and contributions to managing costs related to the helpdesk unit.</li></ul>Strategic Contribution:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Contribute to the team's success through management of higher complexity tasks in their area of specialization often requiring analysis and problem solving.</li><li class="leading-relaxed">Continuously analyze departmental data to pinpoint areas for process refinement, explore new tools, and proactively drive efficiencies within operational execution.</li><li class="leading-relaxed">Identify and communicate areas of risk within helpdesk operations and work with leaders to develop mitigation plans.</li></ul>Required Qualifications:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">5-7 years of relevant IT management experience, including oversight of technical support teams.</li><li class="leading-relaxed">Demonstrated technical proficiency in providing Tier 1 - Tier 2 IT support for both Windows and Mac environments, including troubleshooting hardware, software, network, and access issues.</li><li class="leading-relaxed">In-depth knowledge and hands-on experience with Microsoft 365 (M365) administration and support, including Exchange Online, SharePoint Online, Teams, and OneDrive.</li><li class="leading-relaxed">Strong proficiency in Active Directory (AD) and Azure Active Directory (AAD) user and group management, troubleshooting authentication issues, and understanding group policies.</li><li class="leading-relaxed">Experience with cloud environments (e.g., Azure, AWS) and associated user access/support.</li><li class="leading-relaxed">Experience supporting and troubleshooting common business applications such as Adobe Creative Suite products, Microsoft Office applications, and other enterprise software.</li><li class="leading-relaxed">Experience in the administration and support of collaboration and communication platforms like Slack.</li><li class="leading-relaxed">Strong understanding of helpdesk operations, ticket management systems, and IT service management (ITSM) best practices.</li><li class="leading-relaxed">Highly organized with a proven ability to manage multiple priorities, projects, and tasks effectively.</li><li class="leading-relaxed">Ability to recognize changing circumstances and adjust resources to minimize immediate risk.</li><li class="leading-relaxed">Excellent communication, interpersonal, and leadership skills.</li><li class="leading-relaxed">Demonstrated ability to develop and mentor team members.</li><li class="leading-relaxed">Experience working within budget and resource constraints.</li><li class="leading-relaxed">Strong problem-solving and analytical abilities.</li><li class="leading-relaxed">Must reside within commuting distance of the GHX headquarters in Louisville, Colorado.</li></ul>Preferred Qualifications:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Demonstrated experience with IT procurement processes</li><li class="leading-relaxed">Certifications in ITIL, CompTIA A+, or other relevant IT support disciplines.</li><li class="leading-relaxed">Proficiency with project management tools (e.g., Teams task view, Kanban boards, or similar platforms) for tracking and organizing project work.</li><li class="leading-relaxed">Proficiency in leveraging Jira Service Management (JSM) for comprehensive reporting and data analysis to gain insights into helpdesk operations, identify trends, and drive continuous improvement.</li></ul>The compensation for this role is: $87,400- $116,500 plus bonusThe base salary range represents the anticipated low and high end of the GHX’s salary range for this position. Actual salaries will vary based on various factors, such as the candidate’s qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: <a href="https://www.ghx.com/about/careers/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://www.ghx.com/about/careers/</a>#LI-KL #LI-HybridGHX: It's the way you do business in healthcareGlobal Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.DisclaimerGlobal Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.