Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM.

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The Product Enablement Specialist, part of the Product Strategy and Delivery department, leads and coordinates large-scale, strategically critical cross-functional programs within Guardian Group Benefits. These initiatives aim to improve product economics, ensure compliance, and optimize customer satisfaction by delivering best-in-class product solutions. The role involves eliciting, analyzing, documenting, and communicating business needs, collaborating with Group Product teams and functional business partners throughout the product value stream. This specialist also co-leads compliance risk mitigation and regularly presents to Product and Market Management leadership.

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">POSITION SUMMARY:</h3>Our Product Enablement Specialist, who is part of the Product Strategy and Delivery department, is responsible for leading and coordinating large scale and strategically critical cross functional programs. These initiatives are in pursuit of Guardian Group Benefits delivering best in class product solutions for our customers and trade partners. This role will focus on initiatives that drive improvements to product economics, ensure compliance, or optimize satisfaction for Guardian’s customers.The Product Enablement Specialist must elicit, analyze, document, refine and communicate business needs with stakeholders so that the business and/or technical teams can deliver best in class solutions. This role is multi-faceted and will require strong collaboration with our Group Product teams and functional business partners to deliver business solutions throughout the product value stream. This role will also serve as co-lead and point of escalation for identifying and mitigating compliance risks to ensure appropriate solutions are developed and recommended in partnership with Group Compliance team.The Product Enablement Specialist will model a growth mindset, influence others to create a high trust, positive environment, and drive accountability at all levels of the organization. This individual will be expected to regularly present to Product and Market Management leadership, requiring executive presence and polish, as well as strong presentation building skills.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">You Will:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Partner with Business Owners/Sponsors and key stakeholders to gain an understanding of the needs, measures, and improvement areas within product enablement.</li><li class="leading-relaxed">Oversee, and in some instances, act as project lead for Group Product initiatives with a specific focus on accurate and multi-functional workstreams and stakeholders to ensure successful and on time delivery.</li><li class="leading-relaxed">Partner closely with Compliance team to ensure ongoing compliance for the Group product portfolio with federal and state legislation; lead all business process and/or technology changes that are required to comply with regulatory requirements.</li><li class="leading-relaxed">Support maintenance of the product organizations’ holistic portfolio of priorities and subsequent business impact; additionally, serving as a process and delivery subject matter expert for the Product organization.</li><li class="leading-relaxed">Complete business impact analysis related to product delivery; then plan, gather, and structure information from a variety of stakeholders, Subject Matter Experts (SMEs) and other sources to understand and analyze each business and stakeholder need.</li><li class="leading-relaxed">Structure, analyze and manipulate detailed data reports to determine impact of product changes, reissues, upgrades across all products and business areas (For example: Upgrade 5,000 in force plans to newest series of policy forms, categorized by plan design, premium, features and impacted stakeholders).</li><li class="leading-relaxed">Manage Group Product offering changes from both a business and customer perspective; identify, communicate, and break down project for Product Leadership to understand.</li><li class="leading-relaxed">May work with Product Strategy & Enablement leadership to develop and validate business strategy as well as research industry trends or competitive analysis.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">You Have:</h3>Functional Skills<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Process-focused individual with cross-functional product and group insurance life cycle knowledge and proven experience driving results.</li><li class="leading-relaxed">Identify and collaborate with appropriate stakeholders to assess and deliver product changes; understand key aspects of a products end to end value stream to support cross functional collaboration.</li><li class="leading-relaxed">Demonstrates a sense of urgency and bias for action; supports internal and external teams by facilitating quick and decisive issue resolution; articulates clear and realistic goals, monitoring progress, and taking action to improve outcomes; effective communication of work plans, deadlines, and progress status; plans for potential impediments, soliciting support when appropriate.</li><li class="leading-relaxed">Comfortable with ambiguity in strategic direction. Priorities will change as current uncertainties become new standards and shape the market. There must be constant balance between proactive and reactive strategy and execution.</li><li class="leading-relaxed">Works well in a collaborative and diverse team environment, understanding and employing the approach and standard operating procedures of all functional areas across Guardian.</li><li class="leading-relaxed">Success will depend heavily upon building strong partnerships with all areas of the organization. It will be necessary to build consensus on many issues through persuasive presentation of well-developed, rational business cases, complete with supporting information, impact analysis, and success metrics.</li><li class="leading-relaxed">Candidate must work with, and influence, peer groups and individuals with specific functional expertise. Key challenges and opportunities lie in the ability to influence and manage people, over whom there is no direct authority.</li></ul>Education and Experience:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">B.S./B.A. or equivalent work experience</li><li class="leading-relaxed">4 or more years of experience in business and/or project delivery</li><li class="leading-relaxed">2+ years of large complex program experience</li><li class="leading-relaxed">Experience in creating engaging and effective PowerPoint Presentations (to demonstrated ability tell the story)</li><li class="leading-relaxed">Demonstrated capability to navigate in a fast-paced environment and prioritize tasks with competing deadlines</li><li class="leading-relaxed">Demonstrated knowledge of Change Management practices</li><li class="leading-relaxed">Expert knowledge and demonstrated use of process improvement methodologies</li><li class="leading-relaxed">Certification in Project Management and/or Lean Six Sigma designation preferred</li><li class="leading-relaxed">Minimum of 4 years insurance experience desired with demonstrated experience in at least three of the core business areas in focus (distribution, account management, operations, financial analysis /pricing, product / marketing)</li><li class="leading-relaxed">Demonstrated success leadership, relationship development, influence, and consultation</li></ul>Location and Work Arrangement:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">The preferred locations for this position are Bethlehem, PA and Boston, MA.</li><li class="leading-relaxed">The work arrangement will be hybrid (three days per week in a local Guardian Office; two days working from home).</li><li class="leading-relaxed">Minimal travel (less than 10%) associated with this position</li></ul>Salary Range:$68,970.00 - $113,310.00The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.Our PromiseAt Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.Inspire Well-BeingAs part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at <a href="http://www.guardianlife.com/careers/corporate/benefits" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">www.guardianlife.com/careers/corporate/benefits</a>. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.Equal Employment OpportunityGuardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.AccommodationsGuardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact <a href="mailto:applicantaccommodation@glic.com" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">applicant_accommodation@glic.com</a>.Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

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SailPoint is seeking a motivated PMO Analyst to support Recurring Services activities in Pune, India. This full-time role involves working with CRM and PSA tools to manage sales opportunities, ensure accurate forecasting, and facilitate smooth project invoicing. The ideal candidate is a self-starter with strong attention to detail, comfortable in a fast-paced environment, and possesses 2+ years of experience in a business analyst or administrative role. Responsibilities include creating/updating opportunities and projects in Salesforce, managing POs, payments, change orders, and assisting with SOW and timesheet administration.

SailPoint is a leading provider of identity security for the modern enterprise. Enterprise security starts and ends with identities and their access, yet the ability to manage and secure identities today has moved well beyond human capacity. Using a foundation of artificial intelligence and machine learning, the SailPoint Identity Security Platform delivers the right level of access to the right identities and resources at the right time—matching the scale, velocity, and environmental needs of today’s cloud-oriented enterprise.

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Why SailPoint?</h3>Love what you do. And love where you do it. Smart people, fun culture, innovative work, beautiful offices — oh, and everyone’s really nice. That’s what people say about SailPoint. We’re known as the company where everyone wants to work, and we have the <a href="https://www.sailpoint.com/company/accolades/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">awards</a> to prove it. If you’re passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join our team in India.SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT. Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations and more.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Who you are?</h3>You are a motivated self-starter with a strong sense of responsibility. You have a positive attitude, bring a high level of energy with you every day and have a strong attention to detail. You are comfortable working in a fast-paced environment that requires the flexibility to work with moving targets and changing requirements. You bring 2 or more years of professional experience working in a business analyst or administrative role and can learn new skills quickly.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What you’ll do?</h3>SailPoint is looking for candidate to support our Recurring Services activities. This role will work with Recurring Services team to provide both day-to-day insights and support of our Services sales opportunities. This role will involve working with CRM and PSA tools to keep records up to date, forecasting accurate, and ensure project invoicing is smooth and efficient.<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Within the first month, you will be introduced to your team and your job responsibilities by shadowing team members and taking over some administrative tasks.</li><li class="leading-relaxed">Within 2-3 months you will have taken over major administrative functions and start to operate independently.</li><li class="leading-relaxed">After 6 months you will have taken ownership of all major analytic functions within the Recurring Services team.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Responsibilities:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Creating and updating opportunities within Salesforce.</li><li class="leading-relaxed">Reviewing reports of license opportunities to ensure associated services opportunities are linked appropriately.</li><li class="leading-relaxed">Creating projects within Salesforce and our PSA tool.</li><li class="leading-relaxed">Working with PS managers and clients to ensure POs, payments, change orders, and invoices are received in a timely manner.</li><li class="leading-relaxed">Assisting with SOW administration.</li><li class="leading-relaxed">Assisting with Change Order administration.</li><li class="leading-relaxed">Assisting with timesheet submission, tracking, and visibility.</li><li class="leading-relaxed">Reporting and tracking on project hour usage.</li><li class="leading-relaxed">Working with PS managers to identify opportunities needing updating and ensuring updates occur.</li><li class="leading-relaxed">Working with Recurring Services Project, Engagement and Technical teams to follow up on customer projects and scheduling as needed.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Requirements:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Excellent verbal and written communication skills, and ability to comprehensively and clearly present strategic issues and solutions.</li><li class="leading-relaxed">Experience with spreadsheet software like Microsoft Excel and Smart sheets a strong plus</li><li class="leading-relaxed">Experience with Salesforce a strong plus</li><li class="leading-relaxed">Proven skills at cultivating strong working relationships and working well within a team to learn and share knowledge.</li><li class="leading-relaxed">Ability to work in multiple time zones, specifically supporting the United States time zones.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Education:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree or equivalent experience (Computer Science or Engineering degree a plus).</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Travel:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">This position requires up to 5% travel.</li></ul>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Us</h3>SailPoint is a leading provider of identity security for the modern enterprise. Enterprise security starts and ends with identities and their access, yet the ability to manage and secure identities today has moved well beyond human capacity. Using a foundation of artificial intelligence and machine learning, the SailPoint Identity Security Platform delivers the right level of access to the right identities and resources at the right time—matching the scale, velocity, and environmental needs of today’s cloud-oriented enterprise. Our intelligent, autonomous, and integrated solutions put identity security at the core of digital business operations, enabling even the most complex organizations across the globe to build a security foundation capable of defending against today’s most pressing threats.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Equal Employment Opportunity Policy Statement</h3>The employment policy of SailPoint is to provide equal opportunity to all persons, and it is SailPoint’s policy to take affirmative action to employ and advance in employment protected veterans and individuals with disabilities.It is SailPoint’s policy to recruit, hire, train and promote qualified individuals in all job titles, and ensure that all other personnel actions are administered without regard to race, color, religion, national origin, sex, military and/or veteran status, disability, or other legally protected status, and we will ensure that all employment decisions are based only on valid job requirements. SailPoint does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986.Employees and applicants shall not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged in or may engage in any of the following activities:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Filing a complaint;</li><li class="leading-relaxed">Assisting or participating in an investigation, compliance evaluation, hearing, or any other activity related to the administration of the affirmative action provisions of Section 503, VEVRAA, or any other Federal, State or local law requiring equal opportunity for individuals with disabilities or protected veterans;</li><li class="leading-relaxed">Opposing any act or practice made unlawful by Section 503, VEVRAA, or their implementing regulations in this part, or any other Federal, State or local law requiring equal opportunity for individuals with disabilities or protected veterans; or</li><li class="leading-relaxed">Exercising any other right protected by section 503, VEVRAA or their implementing regulations.</li></ul>SailPoint will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified employee or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.SailPoint’s affirmative action program contains an audit and reporting system which enables us to measure the effectiveness of our program, indicate any need for remedial action, determine the degree to which our objectives have been attained, determine whether protected veterans and individuals with disabilities had had the opportunity to participate in company-sponsored activities, measure our compliance with the program’s specific obligations, and document actions taken to comply with these obligations.

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