Guru Studio

People & Talent Coordinator

Executive Assistant

3D Animation Lead

3D Animator

3D Animator: Paw Patrol

Previs Artist

The People & Talent Coordinator will be the initial point of contact for employee inquiries, manage the BambooHR system, lead onboarding processes, ensure compliance with training requirements, maintain employee records, track contracts, manage benefits, guide offboarding, support internal activities, and assist with talent acquisition tasks. The role involves coordinating hiring, managing open roles, and providing administrative support. This position requires strong organizational and communication skills. It is a fast-paced and evolving role within the animation industry, contributing to the company's culture and supporting various projects.

Guru Studio is a creative-driven entertainment company and an industry leader in animated storytelling. For over twenty years, our studio has brought to life some of the most recognizable and beloved children’s properties in the world.
 
Guru Studio's dedicated team is passionate about bringing inspired character driven stories to screens around the world. Our award winning and internationally renowned Toronto animated entertainment company is looking for a People &amp; Talent Coordinator to join our dynamic People &amp; Culture Team!
 
Responsibilities:&nbsp;
<ul>
<li>Reporting directly to Director, People &amp; Culture (Your “Supervisor”); </li>
</ul>
People &amp; Culture:
<ul>
<li>Be the friendly first stop for employee questions via the People &amp; Culture inbox. </li>
<li>Keep our BambooHR system neat and current: tracking everything from time off to reporting lines and compensation. </li>
<li>Lead the onboarding experience: coordinate welcome emails, paperwork, orientations, and all the little touches that make a big first impression. </li>
<li>Make sure everyone’s up to date on required Health &amp; Safety and AODA training. </li>
<li>Keep employee records and files organized and compliant with legal and internal policies. </li>
<li>Track employment contracts and amendments, and follow up with the right folks to keep things moving. </li>
<li>Manage benefit enrolments, changes, and exits and help answer questions when they come up. </li>
<li>Guide offboarding with care by updating systems, coordinating benefits, and making sure we learn from every exit. </li>
<li>Review exit feedback, spot the patterns, and share your insights to help us grow. </li>
<li>Support a variety of internal P&amp;C activities including Town Halls, presentations, spreadsheets, and drafting letters for work permits or residencies. </li>
<li>Keep an ear on platforms like Glassdoor and help us stay in tune with employee feedback. </li>
<li>Get involved! Join our Joint Health &amp; Safety Committee, Social Committee, and Guru Gives team to help shape our culture. </li>
<li>Jump into People &amp; Culture projects and new ideas whenever they pop up—we’re always evolving. </li>
</ul>
Talent Acquisition:
<ul>
<li>Help drive our hiring process from start to finish including resume reviews, pre-screens, interview coordination, and offer letters. </li>
<li>Partner with the Senior Talent Acquisition Specialist to manage open roles, track referrals, and create a top-notch candidate experience. </li>
<li>Keep candidate records up to date in BambooHR and other internal tools. </li>
<li>Assist in reviewing and refreshing job descriptions with a focus on inclusive hiring practices. </li>
<li>Join us at outreach events, whether that’s school visits, industry panels, or studio tours (virtual and in person). </li>
<li>Provide administrative support for recruitment and onboarding as needed. </li>
</ul>
Qualifications:
<ul>
<li>One to two years of experience in a People &amp; Culture or Talent Acquisition support role. </li>
<li>Comfortable using Google Workspace (Gmail, Docs, Sheets) and familiar with tools like BambooHR, applicant tracking systems, and LinkedIn Talent Solutions. </li>
<li>Detail-oriented with strong organizational and time management skills—you keep things on track and on time. </li>
<li>Trustworthy and discreet when handling sensitive information. </li>
<li>Friendly, clear communicator with a knack for building strong relationships. </li>
<li>Flexible, collaborative, and happy to roll with the fast-paced, ever-evolving world of animation.</li>
</ul>
 
Why Join Guru?
<ul>
<li>We create a collaborative and creatively fulfilling work environment by promoting courage, purpose, inspiration, integrity, transparency, and empowerment as our core values</li>
<li>We take great pride in our work and we always ensure it reflects a high standard of quality and creativity</li>
<li>We encourage individuals to grow with us by offering learning opportunities that encourage skill development and growth</li>
<li>We are proud to support philanthropic initiatives that support our local and global community through our charity committee Guru Gives</li>
<li>We offer health and wellness support through an extensive benefits plan and extended mental health services and initiatives</li>
<li>We allow the flexibility to work remotely while making our downtown studio available for in-person team building and collaboration</li>
</ul>
 
Guru is committed to providing an inclusive work environment that celebrates the diversity of its employees. We are dedicated to employment equity and welcome applications from people from all Indigenous groups, races, religions, genders and people with disabilities.
&nbsp;&nbsp;
We are committed to providing an accessible candidate experience during our recruitment process and are committed to fostering an inclusive and accessible ‎environment where candidates and ‎employees feel valued and respected. Guru strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed in the recruitment process as all other candidates. If you have a disability, you may request ‎to be accommodated at any time. Guru will work with all candidates to ‎‎accommodate individual accessibility needs to the point of undue hardship.&nbsp;
 
Guru Studio would like to thank all applicants for your interest, however only those who qualify for an interview will be contacted.
 
Accommodations are available on request for candidates taking part in all aspects of the selection process.&nbsp;&nbsp;Guru Studio is an equal opportunity employer.&nbsp;&nbsp;
 
Please note this is a Hybrid / In-Studio position

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Betson Group

Payments and Fraud Shift Leader

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hogarth

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The Payments and Fraud Shift Leader is responsible for handling payment-related inquiries from customers and internal or external parties. This role aims to provide exceptional customer service by prioritizing the customer and facilitating internal communication, offering guidance to payments analysts. Responsibilities include task allocation, being the first point of contact for third-party providers, managing issues during the shift, answering escalations from customer support, handling payment queries via various channels, cooperating with the Payments and Fraud Team Leader, improving procedures, raising trends, and ensuring minimal downtime for tech issues. Additionally, the leader will be a point of contact for payment and fraud-related questions, processing internal crediting requests, assisting team members, applying fraud prevention rules, helping process payments, and maintaining a positive work environment.

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Technical Compliance Process Officer

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Reconciliation Analyst

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<h2>Overview:&nbsp;</h2>
The function of the Payments&nbsp;and&nbsp;Fraud Shift Leader is to handle contacts related to payments queries raised by customers or any internal or external parties. The aim is to provide an outstanding customer service experience by putting the customer first in every action and facilitate internal communication, as well as offer guidance to payments analysts.&nbsp;
<h2>Main Responsibilities:&nbsp;</h2>
The main responsibilities include but are not limited to:&nbsp;
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1">Allocation and prioritization of task during the shift.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="2" data-aria-level="1">Being the first line of contact for 3rd party providers regarding payments related issues.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="3" data-aria-level="1">Taking ownership of any issues occurring during their shift, effectively manage the issue and take the most efficient course of action to minimize customer impact as well as work load.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="4" data-aria-level="1">Answering escalations&nbsp;from&nbsp;customer support and following up on the&nbsp;timely resolution of issues.&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1">Handling&nbsp;of&nbsp;payments&nbsp;and risk&nbsp;queries and escalations from&nbsp;customer support via chat,&nbsp;IM&nbsp;and&nbsp;emails.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="2" data-aria-level="1">Cooperate with Payments&nbsp;and&nbsp;Fraud Team Leader&nbsp;on any issues facing the team.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="3" data-aria-level="1">Work together with Payments&nbsp;and&nbsp;Fraud Team Leader&nbsp;in order to improve and maintain procedures within the Payments Team.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="4" data-aria-level="1">Raise any trends in escalations, denoting a possible generic issue with anything payment related.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="5" data-aria-level="1">Ensuring that ongoing tech issues are monitored and proper follow&nbsp;up&nbsp;is done to ensure minimal down time&nbsp;and customer impact.&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1">Point of contact for any payment&nbsp;and&nbsp;fraud&nbsp;related issues or questions.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="2" data-aria-level="1">Processing of internal crediting requests.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="3" data-aria-level="1">Be a point of assistance to&nbsp;the other team members when the need arises.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="4" data-aria-level="1">Ensuring that fraud and risk prevention rules are followed and applied when processing any of the Payments&nbsp;and&nbsp;Fraud&nbsp;Shift Leader tasks.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="5" data-aria-level="1">Help in processing payments when needed and any other&nbsp;additional tasks when required.&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1">Help to create and maintain an effective and positive working environment.&nbsp;</li>
</ul>
<h2>Reporting:&nbsp;&nbsp;</h2>
To&nbsp;Payments&nbsp;and&nbsp;Fraud Team Leader.
<h2>Extra awesome:</h2>
<ul>
<li>Speaks a multitude of languages including fluency English</li>
<li>Invested knowledge in iGaming&nbsp;</li>
<li>Knowledge of a wide variety of payment providers and processes</li>
</ul>
&nbsp;
<h2 style="text-align: center;">Challenge accepted?</h2>
We offer a fun and challenging role in a collaborative and dynamic environment. For the right person there are many different career paths at Betsson, both if you want to deepen your technical skills or work with leadership in the future.
<h6 style="text-align: center;">By submitting your application, you understand that your personal data will be processed as set out in our <a href="https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.betssongroup.com%2Fprivacy-policy%2F&amp;data=02%7C01%7C%7Cdf880949479641f0ff9808d80186cf32%7Cc514bc364b3348d2bbb1a3c97d4bf41d%7C0%7C0%7C637261025803833173&amp;sdata=1ckgbi0LOpEfEI6T33fEggTW87I84SLdCYd6sLaHRGk%3D&amp;reserved=0">Privacy Policy</a></h6>

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