Gusto

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Gusto is seeking a Product Management Intern (Master’s/MBA) for a 12-week hybrid summer program in San Francisco. Interns will be embedded in product and cross-functional teams, contributing to the product development lifecycle. Responsibilities include conducting customer and market research, influencing product strategy, writing product requirements, analyzing data, and collaborating with partners to deliver high-impact features, directly advancing Gusto’s mission to support small businesses.

Product Marketing Lead, PEO

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About Gusto</h2>At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our <a href="https://gusto.com/about/careers/total-rewards" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Total Rewards philosophy</a>.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About the Role:</h2>Our Product Management Internship (Master’s/MBA) is a 12-week hybrid summer experience focused on making a significant impact on our customers by being embedded directly into our product and cross-functional teams. Each intern is paired with a dedicated mentor and a team manager, providing guidance and support as they make immediate contributions to the team’s roadmap, directly advancing Gusto’s mission.You will be given opportunities to participate in various aspects of the product development lifecycle, including conducting customer and market research, influencing product strategy, writing clear product requirements, analyzing data, and collaborating with cross-functional partners to deliver delightful, high-impact features to market.Please note: We’ll be offering only one cohort (June 1, 2026 - August 21, 2026) in San Francisco, CA.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About the Team:</h2>Our Product Managers work on both customer-facing and internal employee products, focusing on defining solutions and prioritizing investments across our platform to bring delightful experiences to our customers, aiding them in driving their business to be successful. You’ll close your laptop at the end of every day knowing your work is making a difference for hundreds of thousands of small businesses and their employees. If you’re ready to hone your Product Management craft while defining solutions with far-reaching effects on our modern economy, we’d love for you to join Gusto this summer!<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Here’s what you’ll do day-to-day (and we’ll support you so you’re great at it):</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Define and scope projects by gathering inputs from customers, internal stakeholders, market research, and data analysis.</li><li class="leading-relaxed">Draft clear and concise product requirements (user stories and specifications) that communicate the "why" and "what" to Engineering and Design teams.</li><li class="leading-relaxed">Analyze product performance metrics and user feedback to inform future iterations and prioritization decisions.</li><li class="leading-relaxed">Collaborate and pair with others on the team and cross-functionally, including working closely with Engineering and Design to ensure features are delivered efficiently and effectively.</li><li class="leading-relaxed">Understand the world of Gusto, our customers, and why we do what we do.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Here’s what we're looking for:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Graduate Students pursuing an MBA or MS degree in Business, Economics, Design, Computer Science, or a related analytical field with an expected graduation date between Winter 2026 and Spring 2027 and with at least 2+ years of previous professional experience.</li><li class="leading-relaxed">Passion for creating intuitive customer experiences, solving complex user problems, and accelerating product development with AI tools.</li><li class="leading-relaxed">Interest in methodologies such as Agile/Scrum, user research, data analytics, and experimentation (A/B testing).</li><li class="leading-relaxed">Appreciation for an iterative, data-driven culture and the ability to articulate product vision and strategy.</li><li class="leading-relaxed">Drive to articulate clear, impactful product requirements and strategies that balance customer needs, technical feasibility, and business outcomes.</li><li class="leading-relaxed">U.S. work authorization is required. This role is not available for sponsorship.</li><li class="leading-relaxed">This is a hybrid role and will require you to be in the office at least twice a week in our San Francisco office. Relocation assistance will be provided during your internship.</li><li class="leading-relaxed">Please note: We cannot guarantee full-time conversion opportunities at this time. Opportunities are dependent on business need.</li></ul>Our cash compensation amount for this role is $64.66/hr for graduate students in San Francisco.Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out <a href="https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">this form</a> and a member of our team will get in touch with you.Gusto takes security and protection of your personal information very seriously. Please review our <a href="https://gusto.com/about/careers/fraudulent-activity-disclaimer" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Fraudulent Activity Disclaimer</a>.Personal information collected and processed as part of your Gusto application will be subject to <a href="https://gusto.com/about/careers/applicant-privacy-notice" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Gusto's Applicant Privacy Notice</a>.

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Position Summary</h3>An Associate Business Consultant is responsible in providing leadership for a major portion of a product or program and design product-based solutions to meet customer requirements. They are expected to have strong knowledge on both domain and product with up-to-date insights to industry trends. They should cultivate collaboration across teams to provide required support to meet project deliverables and business goals.The selected candidate is expected to become a Subject Matter Expert in the domain in terms of product offering, technology and regulation and work with senior members of the team to ensure customer solution competitive in features, performance and cost.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Role Responsibilities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Conduct product walkthrough and design discussions to ensure the business need is correctly capture in the proposed solution. Should be able to manage very dynamic scope/changing requirements.</li><li class="leading-relaxed">Validate requirements against market/industry standards and best practices and propose changes to client requirements.</li><li class="leading-relaxed">Analyze the product/solution impact and build acceptance criteria of CRs together with the team. Review test cases and verify the test coverage.</li><li class="leading-relaxed">Facilitate functional refinement with the development team members to ensure implementation details are well defined.</li><li class="leading-relaxed">Manage a sprint backlog aligned with delivery milestone plan and business priorities.</li><li class="leading-relaxed">Monitor project progress and highlight cost/schedule overruns upfront.</li><li class="leading-relaxed">Uphold and improve documentation templates/structures and maintain the correct level of detail for epic/story level requirements.</li><li class="leading-relaxed">Maintain/evaluate traceability of requirements with correct linkage of functional/non-functional requirements and test documents.</li><li class="leading-relaxed">Ability to own a functional area of large change program without supervision.</li><li class="leading-relaxed">Should have end-to-end knowledge on the market structure, standards and regulations relevant to own product domain.</li><li class="leading-relaxed">Conduct end-to-end trainings and demos to prospective or existing clients.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Preferred Skills and Experience</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree with an inclination towards FinTech/Technology.</li><li class="leading-relaxed">4+ years of experience in IT Business Analysis, product owner roles.</li><li class="leading-relaxed">Should have had exposure to all phases of a project; initial requirements gathering, build, go-live, post-go-live support.</li><li class="leading-relaxed">CFA L1 or CISI L2 completed will be an advantage.</li><li class="leading-relaxed">Strong knowledge on market/industry standards and regulations related to Capital Markets will be an added advantage.</li><li class="leading-relaxed">Familiarity in technologies related to data engineering and cloud such as Kafka, Redis, Kudu, Spark. Flink and languages such as Python, Scala</li></ul>Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

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