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Halcyon is the industry’s first dedicated, adaptive security platform that combines multiple proprietary advanced prevention engines along with AI models focused specifically on stopping ransomware. Halcyon was formed in 2021 by a team of cyber industry veterans. Halcyon is looking for a strategic, technically fluent Partner Success Manager (PSM) to drive success across our Managed Security Service Provider (MSSP) partners. This role involves owning the post-sale partner experience, ensuring partners are enabled to deploy, operationalize, and deliver value with Halcyon to their end customers, acting as a trusted advisor, and building strong relationships for long-term success, retention, and growth within the global MSSP ecosystem.

Solutions Architect, Southeast

What we do:Halcyon is the industry’s first dedicated, adaptive security platform that combines multiple proprietary advanced prevention engines along with AI models focused specifically on stopping ransomware.Who we are:Halcyon was formed in 2021 by a team of cyber industry veterans after battling the scourge of ransomware (and advanced threats) for years at some of the largest global security vendors. Comprised of leaders from Cylance (now Blackberry), Accuvant (now Optiv), Fireye and ISS X-Force (now IBM), Halcyon is focused on building products and solutions for mid-market and enterprise customers.As a remote-native, completely distributed global team, we recognize great talent can exist anywhere. We invite you to apply to a job you’re interested in and we'll work a plan to meet your needs.Halcyon is looking for a strategic, technically fluent Partner Success Manager (PSM) to drive success across our Managed Security Service Provider (MSSP) partners. In this role, you’ll own the post-sale partner experience ensuring our partners are fully enabled to deploy, operationalize, and deliver value with Halcyon to their end customers.You’ll act as a trusted advisor, building strong relationships that translate into long-term success, retention, and growth. This is an opportunity to be part of a high-impact team shaping how Halcyon engages and scales within the global MSSP ecosystem.Responsibilities:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Own the Partner Lifecycle: Serve as the primary post-sales point of contact for a portfolio of MSSP partners - from onboarding and activation through ongoing enablement, adoption, and advocacy.</li><li class="leading-relaxed">Drive Deployment & Adoption: Lead technical onboarding and hands-on training to ensure partner teams are fully equipped to deploy and manage Halcyon effectively.</li><li class="leading-relaxed">Deliver Measurable Value: Track partner engagement and product utilization, identify opportunities for growth, and drive continuous improvement across partner programs.</li><li class="leading-relaxed">Collaborate for Success: Work cross-functionally with Sales, Product, Engineering, and Support to deliver a unified partner experience and ensure timely issue resolution.</li><li class="leading-relaxed">Build Scalable Resources: Contribute to the creation of partner playbooks, enablement content, and QBR frameworks to drive consistency and scale across the partner base.</li><li class="leading-relaxed">Support GTM Alignment: Collaborate with Channel and Sales teams on co-selling strategies and partner-led customer expansion opportunities.</li></ul>Skills and Qualifications:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience: 5+ years in Customer Success, Partner Success, Technical Account Management, or Channel Management within cybersecurity or B2B SaaS.</li><li class="leading-relaxed">MSSP Expertise: Solid understanding of MSSP/MSP operating models and their delivery of managed security services (Endpoint Protection, SOC, Vulnerability Management, Threat Detection, etc.).</li><li class="leading-relaxed">Technical Acumen: Comfortable discussing technical concepts with both practitioners and executives.</li><li class="leading-relaxed">Relationship Builder: Proven success cultivating long-term partnerships, driving adoption, and supporting mutual revenue goals.</li><li class="leading-relaxed">Results-Oriented: Experienced in managing metrics tied to partner adoption, retention, NRR, or managed ARR.</li><li class="leading-relaxed">Builder Mindset: Thrives in fast-paced, evolving environments and enjoys building programs from the ground up.</li><li class="leading-relaxed">Excellent Communicator: Strong presentation, training, and interpersonal skills.</li><li class="leading-relaxed">Tool Proficiency: Familiar with Salesforce, Zendesk, JIRA, Confluence, or similar tools.</li><li class="leading-relaxed">Travel: Willingness to travel occasionally to partner sites and industry events (approximately 5–20%).</li></ul>Benefits:Halcyon offers the following benefits to eligible employees:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents.</li><li class="leading-relaxed">401k plan with a generous employer contribution.</li><li class="leading-relaxed">Short and long-term disability coverage, basic life and AD&D insurance plans.</li><li class="leading-relaxed">Medical and dependent care FSA</li><li class="leading-relaxed">Flexible PTO</li><li class="leading-relaxed">Parental leave.</li><li class="leading-relaxed">Generous equity offering.</li></ul>The Company reserves the right to modify or change these benefits programs at any time, with or without notice.Base Salary Range: $120,000 - $135,000In accordance with applicable state and federal laws, the range provided is Halcyon’s reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. Base pay is one part of the total package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and equity in the Company.**We understand it takes a diverse team of highly intelligent, passionate, curious, and creative people to develop the exceptional product we are building. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity employer.

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Beghou brings over three decades of experience helping life sciences companies optimize their commercialization through strategic insight, advanced analytics, and technology. From developing go-to-market strategies and building foundational data analytics infrastructures to leveraging artificial intelligence to improve customer insights and engagement, Beghou helps life sciences companies maximize performance across their portfolios. Beghou also deploys proprietary and third-party technology solutions to help companies forecast performance, design territories, manage customer data, organize, and report on medical and commercial data, and more. Headquartered in Evanston, Illinois, we have 10 global offices.Our mission is to bring together analytical minds and innovative technology to help life sciences companies navigate the complexity of health care and improve patient outcomes.This position builds front-end and back-end infrastructure for the firm’s in-house enterprise data platform as well as explores, enables, and documents new technologies. This position also works independently to support client teams with different data needs, including deployment for new clients, support for existing clients, development of backend datasets for dashboards, and support for the front-end.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">We'll trust you to:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Ensures reliability and stability of the enterprise data platform and tools used by internal teams and clients.</li><li class="leading-relaxed">Demonstrates knowledge of the data platform components (warehouse, monitoring, language, etc.) and data engineering (ETL design, schema design, etc.) and performs unit testing.</li><li class="leading-relaxed">Builds and enhances data integration, management, and analytics tools and pipelines.</li><li class="leading-relaxed">Documents code, deployments, best practices, and improvements.</li><li class="leading-relaxed">Designs and builds ETL/ELT data systems, including cloud-based APIs, automated data transfer systems, and code management solutions.</li><li class="leading-relaxed">Acts as a regular point of contact for data engineering projects and collaborates with the internal consulting team and the data platform and technology teams to complete projects for clients.</li><li class="leading-relaxed">Participates in and contributes ideas to brainstorm, design, and implement more complex processes and analyses to solve challenging and abstract problems.</li><li class="leading-relaxed">Develops and implements best practice guidance and supporting materials for data management and advanced analytics pipelines.</li><li class="leading-relaxed">Creates high-quality presentations, deliverables, and code that meet objectives, with project manager guidance.</li><li class="leading-relaxed">Performs other job-related duties as assigned.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">You'll need to have:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">At least 5 years’ experience in data engineering using Python, including the use of pandas or PySpark.</li><li class="leading-relaxed">Experience working with Databricks extensively (including installing packages, understanding and setting cluster configurations, managing jobs, user management, handling permissions, managing Unity Catalogues, Databricks APIs and AI tools, and handling configuration issues) and relational database technologies, such as PostgreSQL, Oracle, MySQL, Redshift, Snowflake.</li><li class="leading-relaxed">Software development fundamentals, including Agile development, version control systems such as Git or DevOps, code reviews, testing, and documentation.</li><li class="leading-relaxed">Experience configuring Azure AD/SAML/Okta/Oath and administering AWS or Azure security best practices, preferred.</li><li class="leading-relaxed">Experience with WYSIWYG ETL tools (Azure Data Factory, Informatica, Snap Logic, Boomi), preferred.</li><li class="leading-relaxed">Container orchestration systems experience using Docker, Kubernetes, AWS ECS, preferred.</li><li class="leading-relaxed">At least 6 months of experience in web application development using Flask, Django, JavaScript, Ajax, or CSS/HTML is preferred.</li><li class="leading-relaxed">Candidates holding a recognized data engineering certification are preferred (e.g., Databricks Data Engineer, Google Cloud Professional Data Engineer, Azure Data/Fabric Data Engineer, AWS Certified Data Engineer).</li><li class="leading-relaxed">Proficiency using Microsoft Office products, including Excel, PowerPoint, and Word.</li><li class="leading-relaxed">Life Sciences industry experience, preferred.</li><li class="leading-relaxed">Experience: 5 - 7 years</li></ul>At Beghou Consulting, you'll join a highly collaborative, values-driven team where technical excellence, analytical rigor, and personal growth converge. Whether you're passionate about AI innovation, building commercialization strategies, or shaping the next generation of data-first solutions in life sciences, this is a place to make an impact!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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