Our workplace mission is simple: enable people to do their life's best work. We do this by ensuring you have challenging work you love alongside an environment that supports you in it. We think workplace happiness is a simply a by-product of this. Join an exceptionally talented team on their quest to connect the world’s best in-person experiences with people all across the globe.

Headout

Senior UX Writer

As a Senior UX Writer at Headout, you will be an integral part of the Product Design team, collaborating with designers, product managers, and developers. Your role involves leading UX writing initiatives, shaping the user experience from the start, and ensuring consistency in the brand's tone and voice. You will craft copy for interaction flows, emails, product tours, and style guides, working with specialists to ensure content is accessible and properly displayed for every audience. The role requires a minimum of 4-5 years of relevant UX writing experience.

<div><h1><strong>🚀</strong> Why Headout?</h1> <h3>We’re a rocketship: 9-figure revenue, record growth, and profitable</h3> <p>With $130M in revenue, guests in 100+ cities, and 18 months of profitability, Headout is the fastest-growing marketplace in the travel industry, and we’re just getting started. We've raised $60M+ from top-tier investors and are building a durable company for the long term — because that's what our mission needs and deserves. We’re growing, profitable and nowhere near done.</p> <h3>What we do is important</h3> <p>In an increasingly digital world, there is a desperate need to augment our human experience by getting us to interact with the real world around us and the people in it. At Headout, our mission is to be the easiest, fastest, and most delightful way to head out to a real-life experience — from immersive tours to museums to live events and everything in between.</p> <h3>Why now?</h3> <p>The foundation is strong. The opportunity ahead is even bigger. We’ve hit profitability, built momentum, and proven the model — but there’s so much more to build. If you’re looking to join a company where the trajectory is steep and your impact is real, this is the moment.</p> <h3>Our culture</h3> <p>Reinventing the travel industry isn't easy, but that's the fun part.<br>We care deeply about ownership, craft, and impact, and we’re here to do the best work of our careers. We won’t pretend like it’s for everyone but if you’re a builder who loves solving tough problems, you’ll feel right at home. Read more about our unique values here: <a href="https://bit.ly/HeadoutPlaybook" target="_blank">https://bit.ly/HeadoutPlaybook</a></p> <p>&nbsp;</p></div><div><h1><strong>👩‍💻The role</strong></h1> <p>Step into the vibrant world of Headout's Product Design team—a collective of agile and creative minds dedicated to shaping cutting-edge products. As our UX Writer, your collaboration with cross-functional teams will be pivotal in building a global travel platform, curating experiences that users trust for their unforgettable moments.</p> <p>In this role, you will lead UX writing initiatives right from the word go and while you are at it, elevate the standards of writing throughout the team. There is a company-wide eagerness to drive strategy through carefully curated copywriting and you are expected to be the face of it.&nbsp;</p> <p>Dive into a world where your words shape the user experience from the very start, steering our UX writing ship towards new horizons. With artfully crafted copy kicking off the guests’ journey on the Headout platform and to unique experiences thereafter, you are set to be the guiding star!</p> <h1><strong>🤩 What makes this role special?</strong></h1> <ul> <li><strong>Collaboration:</strong> You’ll be an integral stakeholder in the end-to-end design process collaborating with designers, product managers, and developers to craft innovative, strategically sound on-brand UX copy solutions.</li> <li><strong>High Ownership:</strong> You’ll be the guardian of consistency in the brand’s tone and voice across all design front, from error states to success criteria. You won’t just be a cookie-cutter who’s here to make cosmetic changes.</li> <li><strong>High Impact Role:</strong> You’ll foster an understanding that UX writing is a significant part of the customer experience, and work closely with design to ensure that text and visuals achieve perfect harmony</li> <li><strong>Hands-on experience:</strong> You’ll create a range of quirky and creative content for interaction flows, emails, product tours, and style guides, that enhances and elevates our customer experiences across app and web.&nbsp;</li> <li><strong>Quality Focused: </strong>You’ll be spending time with Accessibility, QA, Legal, and Localization specialists to ensure content appears properly for every audience.</li> </ul> <h1><strong>💝What skills &amp; experience do you need?</strong></h1> <ul> <li><strong>You’re A Powerhouse:</strong> You bring with you a high-impact portfolio of relevant work samples with a UX focus; including problems you helped solve for, your contributions, and the impact created on customers, bringing with you a minimum of 4-5 years of relevant writing experience in UX / Tech / Product Marketing roles.</li> <li><strong>You’re An Innovator:</strong> A master of the English language, a knack for engaging copywriting and a sharp understanding of UX principles, you sculpt the voice of our products. Your exceptional copy doesn't just tell a story—it's a strategic player in our business, making every touchpoint a deliberate stride towards a meaningful user experience.</li> <li><strong>You’re A Negotiator:</strong> You can prove your ability to present to all levels within Headout, both verbally and in writing along with the ability to juggle multiple changing priorities in an ambiguous, start-up environment.</li> <li><strong>You’re a High Flyer:</strong> You can craft quirky, whimsical and memorable UX copy and create the most impact in the least amount of words, displaying a strong sense of autonomy and a sniper-like precision when it comes to creating the right UX copy with minimal to no back and forth.</li> </ul> <h1>➕<strong>Bonus</strong></h1> <ul> <li>You have proficiency in writing copy in other international languages&nbsp;</li> <li>You’re experienced in working with a CMS, and creating documentation for technical/digital products.</li> <li>You have prior experience working with data: tracking it, understanding how to gain insights from it, and creating actions based on that information.</li> </ul></div><div><hr> <h2>EEO statement</h2> <p>At Headout, we don’t just accept differences — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our partners, and the community at large. Headout&nbsp;provides&nbsp;equal employment&nbsp;opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. During the interview process, if you need assistance or an accommodation due to a disability, you may contact the recruiter assigned to your application or email us at <a href="mailto:life@headout.com">life@headout.com</a>.</p> <h2>Privacy policy</h2> <p>Please note that once you apply for this job profile your personal data will be retained for a period of one (1) year. Headout shall process this data for recruitment purposes only. Once the relevant job profile is filled or once the time period of one (1) year from the date of the job application has passed, whichever is later, Headout shall either delete your data or inform you that it shall keep it in its database for future roles. In compliance with the relevant privacy laws, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that the processing of your personal data be restricted. If you have any concerns or questions about the way Headout handle your data, you can contact our Data Protection Officer for more information.</p></div></div>

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Senior UX Writer

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