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Hero Gaming

VIP Account Manager

Senior Frontend Developer

- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Programming Patterns! 📋- This assessment gives us an idea of your code architecture skills - Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your OOPs skills! 📋- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills - Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Unity Skills 📋 - This assessment gives us an idea of your Unity fundamentals - Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc. - 9 questions: 9 Multiple Choice - Minimum score needed to qualify: 80% - Average time to complete: 5 to 10 minutes

Microsoft

Senior Electrical Engineer

Senior Data Scientist

Narrative Systems Designer

Digital Solution Specialist, Business Applications

Software Engineer II – Azure Agents

Principal Creative Director

Principal Software Engineering Manager

Partner Sales Leader

Software Engineer II

This Senior Electrical Engineer position in Zaragoza, Spain, involves on-site support for the construction of Microsoft's datacenters.  Responsibilities include reviewing construction progress, ensuring compliance with design documents, coordinating with various teams (engineering, procurement, construction), identifying and resolving issues, and contributing to continuous improvement.  The role requires close collaboration with on-site personnel, review of technical documents, and support of submittal reviews, RFI responses, and commissioning activities. The successful candidate will provide project management, technical direction, and leadership throughout the datacenter construction lifecycle.

Microsoft is a tech giant that develops, licenses, and supports a range of software products, services, and devices.

Technical Support Engineer - Azure Billing and Subscription

<div class="ms-Stack css-314"><h3 style="font-weight: 600; font-size: 18px; line-height: 24px; color: rgb(23, 23, 23);">Overview</h3><div>Job location: Zaragoza region&nbsp;Microsoft Cloud Operations and Innovation (CO&amp;I) is the team behind the cloud.&nbsp; Within CO&amp;I, the Datacenter Engineering (DCE) team is responsible for delivering core datacenter infrastructure for Microsoft’s cloud business. The MS portfolio consists of complex, multi-disciplinary, large scale, multi-year datacenter construction projects. We are looking for a passionate, high-energy individual to help build the cloud datacenters that power the world’s largest online services.&nbsp;&nbsp;&nbsp;This Senior Electrical Engineer position will fulfill an on-site role at Microsoft’s datacenters supporting ongoing construction activities. This role will serve as a daily on-site presence to review progress and support quality design of multiple concurrent datacenter builds.&nbsp;The position will be responsible for monitoring progress for compliance with construction documents from initial stages through commissioning and work closely with the engineering, procurement, controls and construction teams. Additionally, this role will provide project management, technical direction, decision-making and overall leadership&nbsp;on behalf of engineering throughout the construction lifecycle up to and including the turnover to&nbsp;Microsoft Datacenter Operations.&nbsp;As such they will support multi-discipline coordination, issue identification and resolution, continuous improvement efforts, and the ongoing documentation of project learnings for incorporation into future designs.&nbsp;&nbsp;&nbsp;In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.&nbsp;&nbsp;Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</div></div> <div class="ms-Stack css-314"><h3 style="font-weight: 600; font-size: 18px; line-height: 24px; color: rgb(23, 23, 23);">Qualifications</h3><div>&nbsp;Required Qualifications<ul><li>Bachelors degree in Electrical Engineering, or related field AND extensive technical electrical engineering experience.</li><li>Experience with mission critical and large scale projects.&nbsp;</li><li>Data center experience or related.&nbsp;</li><li>Based or living in the Zaragoza region.&nbsp;</li></ul>Background Check Requirements:&nbsp;Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:&nbsp;<ul><li>Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.</li></ul>#COICareers | #EPCCareers | #DCDCareers&nbsp;</div></div> <div class="ms-Stack css-314"><h3 style="font-weight: 600; font-size: 18px; line-height: 24px; color: rgb(23, 23, 23);">Responsibilities</h3><div>Responsibilities:&nbsp;<ul><li>Serve as the on-site Electrical engineering and project management representative throughout construction of a multi-year datacenter campus development. </li><li>Perform regular site walks to observe progress, review construction vs design intent, and flag potential concerns for engineering review.</li><li>Close working relationship with all MSFT site personnel – attending construction-based quality and assurance meetings, attend schedule and milestone review sessions, close monitoring of Electrical and EPMS related risk items with the appointed design AE (Architect/Engineer) Consultant SMEs</li><li>Review construction drawings, specifications, design guides/standards, sequences of operation, and commissioning documents for technical compliance. </li><li>Support submittal review, RFI responses, and commissioning activities.</li><li>Facilitate timely response and enable seamless project execution.</li></ul></div></div> <div class="ms-Stack css-314" style="padding: 30px 0px; font-size: 14px;"><div class="ms-Stack css-314" style="padding: 0px 0px 30px;">Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.</div><div><div class="KDE7kZPL_kjXdvl00Oro">Industry leading healthcare</div><div class="KDE7kZPL_kjXdvl00Oro">Educational resources</div><div class="KDE7kZPL_kjXdvl00Oro">Discounts on products and services</div><div class="KDE7kZPL_kjXdvl00Oro">Savings and investments</div><div class="KDE7kZPL_kjXdvl00Oro">Maternity and paternity leave</div><div class="KDE7kZPL_kjXdvl00Oro">Generous time away</div><div class="KDE7kZPL_kjXdvl00Oro">Giving programs</div><div class="KDE7kZPL_kjXdvl00Oro">Opportunities to network and connect</div></div></div>

Paid - Game Dev Bootcamp

Paid - Fullstack Game Development Bootcamp

Follow Mayank - career advice

Follow Mayank Grover for game development resources

For Laid-Off Gaming Professionals

Scholarship for Laid Off Gaming Professionals

For College Students

Scholarship for College Students

Free | C# | Midnight Pizza Fight

Free | C++ | Lethos

Free | C++ | Pong

Paid - Game Programming Patterns

Paid - Game Programming with Programming Patterns

Scholarship for Laid-Off Gaming Professionals

Follow Abhishek - tech content

Follow Abhishek Smith for game programming content

This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.

Unity Game Engine

Hero Gaming seeks a dynamic VIP Account Manager to manage and retain high-value players.  Must have experience with Customer.io, strong communication skills, and knowledge of online casino games and sportsbook.

<div class="mx-auto max-w-[750px] prose font-company-body overflow-hidden break-words [&amp;_ol_li_li]:list-[lower-alpha]" data-controller="careersite--responsive-video">
 Hero Gaming is seeking an experienced and dynamic VIP Account Manager to join our team. If you are passionate about the iGaming industry, customer relationship management, and providing exceptional service to high-value players, we want you on our team! We offer competitive salaries, flexible work arrangements (remote or hybrid in Malta or Marbella), and a range of attractive benefits.Responsibilities: 
As a VIP Account Manager, you will be responsible for managing, retaining, and reactivating our VIP players while developing new VIP customers. You will work closely with the VIP Senior Manager to achieve key objectives, including increasing player lifetime value and revenue contribution from assigned VIP customers. This role requires proactive outbound communication to grow player engagement and loyalty.Key Responsibilities Include:<ul>
<li>
VIP Account Management: Manage the VIP player base, ensuring retention and growth of assigned players as directed by the VIP Senior Manager.</li>
<li>
Proactive Player Engagement: Utilize outbound communication to engage and grow VIP player activity, ensuring players receive personalized and exceptional service.</li>
<li>
New VIP Development: Identify, onboard, and develop new VIP customers, introducing them to the benefits of the program to increase loyalty and engagement.</li>
<li>
Activity Monitoring: Analyse VIP player activity daily, identifying patterns and trends.</li>
<li>
Retention Strategies: Address potentially churned VIP players through personalized communications, special offers, and tailored solutions to retain them.</li>
<li>
Data Reporting &amp; Analysis: Update VIP reports and metrics regularly, providing insights and generating additional reports as needed to track VIP performance, engagement, and satisfaction.</li>
<li>
VIP List Management: Maintain and update the VIP list by welcoming new customers, ensuring they meet requirements, and removing inactive players.</li>
<li>
Campaign Setup: Demonstrate creativity in setting up reactivation campaigns in Customer.io (is a plus), utilizing player insights and engagement strategies to reactivate and retain VIP players.</li>
</ul>Qualifications:<ul>
<li>Minimum 1 year of experience as an Account Manager, preferably within the iGaming industry.</li>
<li>Proven experience with Customer.io or similar customer engagement platforms.</li>
<li>Knowledge of Zendesk, Jira, Confluence, and ClickUp.</li>
<li>Strong interpersonal skills with the ability to build trust and maintain relationships.</li>
<li>Excellent understanding of online casino games and sportsbook.</li>
<li>Proficiency in German is a plus.</li>
<li>Exceptional written and verbal communication skills.</li>
<li>Analytical mindset with a keen eye for detail.</li>
<li>Highly organized and customer-focused, with the ability to interact effectively with people at all levels within and outside the organization.</li>
<li>Strong insight into player behavior, gambling trends, and customer needs.</li>
</ul>Shift and Schedule:<ul>
<li>Flexibility to work evenings, nights, and weekends as needed (CET time).</li>
<li>Ability to adjust working hours to accommodate the needs of VIP players and ensure consistent high-quality service.</li>
</ul>What We Offer:<ul>
<li>Competitive salaries and benefits package.</li>
<li>Flexible working options: remote or hybrid (Malta, Marbella).</li>
<li>Paid leave and office benefits.</li>
<li>A vibrant, dynamic team environment with growth opportunities.</li>
</ul>Availability:<ul>
<li>
Immediate Start: We are looking for someone who can join the VIP Hero Gaming team immediately and make an immediate impact in our VIP account management efforts.</li>
</ul>If you are passionate about delivering an exceptional customer experience, have a proven track record in VIP account management, and are eager to grow in the iGaming industry, we would love to hear from you!Apply now to become part of the Hero Gaming team! 
 </div>