HHA Exchange

Sr. QA Engineer

Project Manager, Client Implementations

Customer Success Manager, Pennsylvania

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HHAeXchange is seeking an experienced Sr QA Engineer to play a critical role in ensuring the quality, reliability, and performance of its Healthcare SaaS platform. This is a hands-on, senior-level position where you will design and execute comprehensive test strategies, build scalable automation frameworks, and collaborate deeply with engineering, product, and cross-functional stakeholders. The ideal candidate will have a strong background in software quality assurance, experience with SaaS applications, and a passion for delivering exceptional user experiences within the healthcare domain.

Technical Customer Care Representative, bilingual only

<p class="my-4 text-gray-700 leading-relaxed">HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.</p><p class="my-4 text-gray-700 leading-relaxed">We are seeking an experienced Sr QA Engineer to play a critical role in ensuring the quality, reliability, and performance of our Healthcare SaaS platform. This is a hands-on, senior-level position where you will design and execute comprehensive test strategies, build scalable automation frameworks, collaborate deeply with engineering, product, cross functional stakeholders, and help elevate our overall quality culture. The ideal candidate will have a strong background in software quality assurance, experience with SaaS applications, and a passion for delivering exceptional user experiences.</p><p class="my-4 text-gray-700 leading-relaxed">To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Essential Job Duties</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Design, implement and maintain test strategies, comprehensive test suites, and test cases based on product requirements</li><li class="leading-relaxed">Build automation for regression, smoke, functional, performance, and data validation testing.</li><li class="leading-relaxed">Integrate automated tests into CI/CD pipelines (GitHub Actions).</li><li class="leading-relaxed">Identify, report, and track defects to resolution, ensuring the highest level of quality and reliability</li><li class="leading-relaxed">Collaborate with software engineers, product managers, and other stakeholders to understand requirements and ensure test coverage</li><li class="leading-relaxed">Provide hands-on QA leadership with limited direction, usually within a complex and evolving environment, to drive delivery of solutions while influencing cultural change</li><li class="leading-relaxed">Participate in agile ceremonies such as sprint planning, daily stand-ups, and retrospectives</li><li class="leading-relaxed">Contribute to the continuous improvement of the QA process and methodologies</li><li class="leading-relaxed">Mentor junior QA team members and provide guidance on testing best practices</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Other Job Duties</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Other duties as assigned by supervisor or HHA exchange leader.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Travel Requirements</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Travel up to 10%, including overnight travel</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Required Education, Experience, Certifications and Skills</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">B.S. or M.S. degree in Computer Science, Engineering or similar field, or significant relevant experience</li><li class="leading-relaxed">5+ years of experience in QA engineering, with expertise in both manual and automated testing of SaaS-based distributed software products deployed in AWS or similar Cloud environment</li><li class="leading-relaxed">At least 3 years' experience testing software products in the Healthcare domain, with a focus on healthcare transactions. Strong understanding of healthcare regulations, data and standards, such as HIPAA, HL7, X12 and FHIR</li><li class="leading-relaxed">Solid understanding of API validation, including JSON, XML, and FHIR resources.</li><li class="leading-relaxed">Hands-on experience with SQL, data verification, and backend validation.</li><li class="leading-relaxed">Passion for quality assurance and a commitment to delivering superior software products</li><li class="leading-relaxed">Proficiency in test automation tools such as Selenium, Appium, or similar</li><li class="leading-relaxed">In-depth knowledge of software QA methodologies, frameworks, tools, and processes</li><li class="leading-relaxed">Track record of defining and setting testing standards and successfully implementing them across teams</li><li class="leading-relaxed">Experience testing web applications, mobile applications, and APIs in an agile development environment with the ability to decompose complex workflows and define comprehensive test scenarios.</li><li class="leading-relaxed">Strong knowledge of SaaS architecture, technologies, and best practices</li><li class="leading-relaxed">Excellent communication and collaboration skills</li><li class="leading-relaxed">Ability to thrive in a fast-paced, agile environment</li><li class="leading-relaxed">Keen attention to detail, strong analytical and excellent problem-solving abilities</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Preferred Experience, Certifications and Skills</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience with performance testing tools such as JMeter or LoadRunner</li><li class="leading-relaxed">Knowledge of continuous integration and continuous delivery (CI/CD) pipelines</li><li class="leading-relaxed">Certifications such as ISTQB or similar are a plus</li></ul><p class="my-4 text-gray-700 leading-relaxed">The base salary range for this US-based, full-time, and exempt position is $110,000-$125,000, not including variable compensation. An employee’s exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values.</p><p class="my-4 text-gray-700 leading-relaxed">This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.</p><p class="my-4 text-gray-700 leading-relaxed">HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law.</p><p class="my-4 text-gray-700 leading-relaxed">We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p>

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The Security Coordinator, ID Admin at Lucid Motors' Manufacturing Plant in King Abdullah Economic City is responsible for developing, implementing, and overseeing all security operations and administrative processes. This includes managing security requests, administering badge issuance, maintaining access control records, and ensuring compliance with security standards and local regulations. The role acts as a key point of contact for manufacturing-related security matters, supporting day-to-day operations, incident response, and special events.

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Leading the future in luxury electric and mobility</h2><p class="my-4 text-gray-700 leading-relaxed">At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.</p><p class="my-4 text-gray-700 leading-relaxed">We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.</p><p class="my-4 text-gray-700 leading-relaxed">Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Position Overview</h2><p class="my-4 text-gray-700 leading-relaxed">Develop, implement, and oversee all security operations and administrative processes related to Lucid’s Manufacturing Plant in King Abdullah Economic City. Manage the end-to-end lifecycle of security requests, coordinate access control and event security, ensure compliance with Lucid’s security standards and local regulations. Act as the key point of contact for all manufacturing-related security administrative matters.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Key Responsibilities</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Manage all security requests through the Gateway Help Desk from initiation to implementation.</li><li class="leading-relaxed">Administer and manage the badge issuance process for employees, contractors, and visitors.</li><li class="leading-relaxed">Maintain accurate access control records in the security management system.</li><li class="leading-relaxed">Process requests for new badges, access changes, and revocations in compliance with security policies.</li><li class="leading-relaxed">Conduct identity verification and ensure appropriate authorization prior to granting access.</li><li class="leading-relaxed">Support the onboarding and offboarding process by coordinating with HR, IT, and Facilities departments.</li><li class="leading-relaxed">Manage and maintain badge inventory, supplies, and card printing equipment.</li><li class="leading-relaxed">Assist in conducting periodic access audits and reporting anomalies to the Security Manager.</li><li class="leading-relaxed">Provide front-desk security support, including visitor management and escort coordination when needed.</li><li class="leading-relaxed">Maintain confidentiality and ensure compliance with data protection and privacy standards.</li><li class="leading-relaxed">Support the physical security team in day-to-day operations, incident response, and special projects, events, group and VIP visits</li><li class="leading-relaxed">Deliver basic security awareness briefings related to access control and identification procedures.</li><li class="leading-relaxed">Perform any job-related activities as requested or assigned by the immediate manager.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Skills</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Strong attention to detail and accuracy in handling personal and access data.</li><li class="leading-relaxed">Knowledge of access control systems and card management platforms.</li><li class="leading-relaxed">Excellent customer service and interpersonal communication skills.</li><li class="leading-relaxed">Ability to handle confidential and sensitive information responsibly.</li><li class="leading-relaxed">Good organizational and administrative skills, including documentation and reporting.</li><li class="leading-relaxed">Familiarity with security protocols, facility entry procedures, and incident reporting.</li><li class="leading-relaxed">Basic understanding of industrial security environments and manufacturing site operations.</li><li class="leading-relaxed">Ability to work independently and as part of a team in a fast-paced setting.</li><li class="leading-relaxed">Excellent written and verbal communication skills with a focus on professionalism and service</li><li class="leading-relaxed">Ability to prioritize, multi-task, and work independently in a dynamic environment</li><li class="leading-relaxed">Interact with internal and external parties for security requirements and support when required.</li><li class="leading-relaxed">Familiarity with international and local security laws and regulations.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Minimum Qualifications</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">High school diploma or equivalent (associate or bachelor’s degree preferred).</li><li class="leading-relaxed">Minimum 2 years of experience in security administration, access control, or facility management.</li><li class="leading-relaxed">Proficiency in using security management systems and standard office software (MS Office, databases).</li><li class="leading-relaxed">Good written and verbal communication skills in English</li><li class="leading-relaxed">Must be willing to work shift hours or flexible schedules as per plant operations. Working knowledge of basic IT troubleshooting and support systems</li><li class="leading-relaxed">Ability to work flexible hours, including on-call availability for emergencies.</li><li class="leading-relaxed">Experience in a manufacturing, industrial, or automotive environment.</li><li class="leading-relaxed">Familiarity with badge printing technologies and card access hardware.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Additional Compensation and Benefits</h2><p class="my-4 text-gray-700 leading-relaxed">Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)</p><p class="my-4 text-gray-700 leading-relaxed">By Submitting your application, you understand and agree that your personal data will be processed in accordance with our <a href="https://www.lucidmotors.com/s3fs-public/pdf/candidate-privacy-notice.pdf" target="<em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Candidate Privacy Notice</a>. 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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

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