HYCU

Salesforce Administrator

Sales Operations Business Partner

Sales Engineer, Federal

Business Systems Developer - Salesforce & GTM Platforms

Product Manager

Channel Account Manager, Federal

HYCU is seeking a skilled Business Systems Developer with deep expertise in CPQ and CRM (Salesforce) systems to design, build, and optimize scalable solutions that power our go-to-market operations. This role is critical in ensuring our systems and cross-functional workflows are reliable, efficient, and designed for growth across Sales, Marketing, Customer Success, Renewals, and Product teams. The ideal candidate is a hands-on developer who thrives on using modern techniques to automate workflows and simplify complex challenges.

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Why Join HYCU?</h3>HYCU is the fastest-growing leader in the multi-cloud and SaaS data protection as a service industry. By bringing true SaaS-based data backup and recovery to on-premises, cloud-native, and SaaS IT environments, the company provides unrivaled data protection, migration, disaster recovery, and ransomware protection to thousands of companies worldwide. The company's award-winning R-Cloud platform eliminates complexity, risk, and the high cost of legacy-based solutions, providing data protection simplicity to make it the #1 SaaS Data Protection platform. With an industry leading NPS score of 91, HYCU has raised $140M in VC funding to date and is based in Boston, Mass. Learn more at <a href="https://www.hycu.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">www.hycu.com</a>.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Role</h3>We are seeking a skilled Business Systems Developer with deep expertise in CPQ and CRM (Salesforce) systems to design, build, and optimize scalable solutions that power our go to market operations. This role is critical in ensuring our systems and cross-functional workflows are reliable, efficient, and designed for growth across Sales, Marketing, Customer Success, Renewals, and Product teams.The ideal candidate is a hands-on developer who thrives on using modern techniques to automate workflows and simplify complex challenges.Location: Belgrade (Serbia) - Hybrid<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What you'll do:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">System Administration & Configuration</li><li class="leading-relaxed">Manage Salesforce user setup, profiles, roles, permissions, and security settings.</li><li class="leading-relaxed">Configure and maintain custom objects, fields, record types, page layouts, workflows, validation rules, and approval processes.</li><li class="leading-relaxed">Maintain data integrity through regular audits, duplicate management, and cleanup.</li><li class="leading-relaxed">Platform Optimization & Enhancements</li><li class="leading-relaxed">Gather business requirements and translate them into Salesforce solutions.</li><li class="leading-relaxed">Create and maintain reports, dashboards, and list views to support business operations.</li><li class="leading-relaxed">Recommend and implement improvements to enhance platform performance and user adoption.</li><li class="leading-relaxed">User Support & Training</li><li class="leading-relaxed">Provide day-to-day end-user support and resolve system issues promptly.</li><li class="leading-relaxed">Develop training materials and conduct user training sessions.</li><li class="leading-relaxed">Act as the primary liaison between business users and technical teams.</li><li class="leading-relaxed">Integration & Automation</li><li class="leading-relaxed">Support integrations between Salesforce and third-party applications.</li><li class="leading-relaxed">Implement and manage automation using Flow, Process Builder, and other Salesforce tools.</li><li class="leading-relaxed">Compliance & Governance</li><li class="leading-relaxed">Ensure compliance with company policies, industry regulations, and Salesforce best practices.</li><li class="leading-relaxed">Assist in maintaining system documentation, change logs, and process flows.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What We’re Looking For:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Education: Bachelor’s degree in Business, Computer Science, Information Systems, or related field (or equivalent work experience).</li><li class="leading-relaxed">Experience:</li><li class="leading-relaxed">3–5 years of Salesforce administration experience in a business environment.</li><li class="leading-relaxed">Proven success managing Salesforce in a mid- to large-scale organization.</li><li class="leading-relaxed">Technical Skills:</li><li class="leading-relaxed">Strong proficiency in Salesforce Sales Cloud, Service Cloud, and Lightning Experience.</li><li class="leading-relaxed">Understanding of Territory Models; integrations with Marketing, Quoting, Slack, Clari workflows.</li><li class="leading-relaxed">Experience with Salesforce automation tools (Flows, Process Builder, Workflow Rules).</li><li class="leading-relaxed">Familiarity with data management tools (Data Loader, Data Import Wizard).</li><li class="leading-relaxed">Basic understanding of Salesforce APIs and integration tools.</li><li class="leading-relaxed">Certifications:</li><li class="leading-relaxed">Salesforce Administrator Certification (required).</li><li class="leading-relaxed">Salesforce Advanced Administrator or relevant cloud certifications (preferred).</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Who We Are:</h3>Our Core Values: Authenticity, Grit and Empathy are at the heart of everything we do at HYCU. All of us at HYCU take ownership in shaping and contributing to our culture. We pride ourselves in developing an inclusive and diverse company that supports our employees and customers to do extraordinary things.The following is how we approach each Core Value:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Authenticity – To be authentic means to be who we are and do it well. Focus your energy on being who YOU are. Be true to yourself. Authenticity also extends to our products. Understanding where we are truly the best fit for our customers and when we are not. And finally, authenticity in relationships: ensuring that we are honest and do what we say we’re going to do.</li><li class="leading-relaxed">Grit – To win we need to want it. Every team member needs to be able to jump in and help at every turn. Whether it’s staying late to help a colleague or customer or finding a better process and making sure it’s communicated cross-functionally. You just have to do it and love it…and never stop trying.</li><li class="leading-relaxed">Empathy – We need to care about each other, about our clients, about our business, and about the world around us. That might seem like a tall order, but if we don’t live in a constant state of empathy, if we don’t strive to truly put ourselves in another person’s shoes, we cannot truly serve the market.</li></ul>"We are at our best when we stay true to our Core Values."~ Simon Taylor, CEO<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What We Offer:</h3>Come work for one of CRN’s "<a href="https://www.hycu.com/company/newsroom/press-release/hycu-r-earns-spot-on-crns-cloud-100-list-for-2025" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Cloud 100 Companies for 2025</a>”. At HYCU you’ll have the opportunity to build your career with a “Visionary” B2B SaaS company from <a href="https://www.hycu.com/news/hycu-named-visionary-2024-gartner-magic-quadrant-enterprise-backup-and-recovery-software" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Gartner’s Magic Quadrant for Enterprise BackUp</a>. HYCU provides an excellent benefits package including Medical insurance, generous time off, and more. We offer career development programs and an inclusive global culture. All our employees participate in our equity program.

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Sporty

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LATAM Retention Specialist

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Sporty Group is seeking a detail-oriented MX Payments Ops Specialist to support and optimize payment operations in Mexico. The role involves managing end-to-end payment processes, collaborating with local providers, monitoring transactions for fraud, analyzing payment trends, and ensuring regulatory compliance. The specialist will also contribute to operational enhancements and support new payment technology integrations, working in a hybrid, full-time capacity.

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Partnered with some of the World’s greatest Champions including Real Madrid FC, Michael Essien and Eder Militao, we’re on the lookout for some Champions of our own to be a part of the 'Top Ranked Fastest Growing and Most Successful Online Gaming Brand in the World'. Home to SportyBet, SportyTV, Sporty.com, Football.com and the newly launched SportyFM, we continue to lead with innovation and exclusive sports content.Sporty is expanding and we're building the world's go to platform for everyday entertainment.We are seeking a detail-oriented Payment Specialist to join our team. In this role, you will support and optimize payment operations across Mexico, with a focus on transaction monitoring, operational efficiency, and payment performance. You will work closely with local third-party payment providers, internal stakeholders across operations and customer service, and customers to ensure seamless payment processes, issue resolution, and regulatory compliance.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What you'll be doing</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Support end-to-end payment processes, including deposits, withdrawals, refunds, reconciliations, and customer queries.</li><li class="leading-relaxed">Collaborate with local payment providers and banks to ensure timely resolution of transaction-related issues.</li><li class="leading-relaxed">Monitor transactions in real time to detect, investigate, and escalate suspicious or fraudulent activity.</li><li class="leading-relaxed">Assist in analyzing customer payment behavior and trends to recommend improvements in payment flows and methods.</li><li class="leading-relaxed">Contribute to operational enhancements by documenting workflows, SOPs, and process improvements.</li><li class="leading-relaxed">Support the integration and testing of new payment technologies and solutions.</li><li class="leading-relaxed">Ensure all payment operations comply with relevant regulations and internal policies.</li><li class="leading-relaxed">Provide timely support during system downtimes or payment-related incidents to minimize customer impact.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What you'll bring</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree in Finance, Business, Risk Management, or related field (or equivalent work experience).</li><li class="leading-relaxed">2–3 years of experience in payments, financial operations, or fintech/e-commerce environments.</li><li class="leading-relaxed">Fluency in English;</li><li class="leading-relaxed">Solid understanding of payment systems, funds flows, and reconciliation processes.</li><li class="leading-relaxed">Experience with payment gateways, PSPs, or transaction monitoring tools is preferred.</li><li class="leading-relaxed">Strong analytical and problem-solving skills with a data-driven mindset.</li><li class="leading-relaxed">Excellent communication and interpersonal skills to work effectively across teams and with external partners.</li><li class="leading-relaxed">Ability to manage multiple priorities and adapt in a fast-paced, remote-first environment.</li></ul>What’s In It For You📍 Sporty is a remote first company in pursuit of sustainability💰 A competitive salary + individual performance based bonuses every quarter🌴 28 days paid annual leave⏰ Our core working hours are 10am-3pm in your local time zone with flexibility outside of this📝 Referral bonuses & flash bonuses💻 Top of the line equipment🌍 Annual company retreats to provide great internal networking opportunitiesPersonalised SupportWe’re committed to making our recruitment process accessible to everyone. If you need any adjustments or accommodations during the application or interview process, please let us know.Your MoveIf you're excited about this role, even if you don't meet every requirement, we'd still love to hear from you. We understand candidates may hesitate to apply if they don't meet all requirements, however your unique perspective is what helps us innovate and grow together.If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.

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