HYCU

Summer Internship - Product Marketing

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Cloud Operations Engineer

Global Controller

This is a Product Marketing Internship for the Summer of 2025, seeking a motivated student interested in Product Marketing. The intern will create clear product messages, transforming features into customer benefits. They will also build sales and partner materials like slide decks and one-pagers. Additionally, they will own live and recorded demos, setting up sample cloud accounts and tracking their effectiveness. The ideal candidate should be studying Computer Science, Information Systems, Cybersecurity, or a related field, or simply enjoy technology and have strong English writing skills, along with a self-starter mentality.

Senior .NET Developer

Product Marketing Internship&nbsp; (Summer 2025)
 
Looking for a motivated student with an interest in Product Marketing to join our team
What will you be doing:
 
<ul>
<li>Create clear product messages.&nbsp;Turn product features into simple benefits customers care about.</li>
<li>Build sales &amp; partner materials.&nbsp;Draft short slide decks, one‑pagers, and quick demo scripts sellers can use on calls.&nbsp;</li>
<li>Own live and recorded demos.&nbsp;Set up sample cloud accounts (we’ll teach you), record click‑through demos, and track which demos work best so we can improve them.</li>
</ul>
 
Requirements:
 
<ul>
<li>Studying Computer Science, Information Systems, Cybersecurity, or a similar technical major&nbsp;‑‑ or&nbsp;you simply enjoy technology and can explain it in everyday language.</li>
<li>Strong English writing skills&nbsp;</li>
<li>Self-starter mentality&nbsp;</li>
</ul>

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Tekion Corp

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The Customer Support Representative will be responsible for taking ownership of customer issues and seeing them through to resolution. This includes researching, diagnosing, and troubleshooting system issues. The role involves following standard procedures for escalating unresolved issues, understanding application functionality, performing data analysis, and preparing reports. The representative will also need to log issues, prioritize tasks, and document technical knowledge.

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<div>About Tekion: Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.</div><div><h2>This role is in office in West Chester, Ohio.&nbsp; The shift is 10 a.m. to 7 p.m.&nbsp;</h2> &nbsp; &nbsp; Key Responsibilities <ul> <li>Taking ownership of customer issues reported and seeing problems through to resolution</li> <li>Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues</li> <li>Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams</li> <li>Ability to understand the application both functionally and technically</li> <li>Performing data analysis: Performing data analysis and modeling future data integration structures</li> <li>Refer to internal database or external resources to provide accurate tech solutions</li> <li>Ensure all issues are properly logged</li> <li>Prioritize and manage several open issues at one time</li> <li>Prepare accurate and timely reports and log filtering</li> <li>Document technical knowledge in the form of notes and manuals&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li> </ul> Skills and Experience <ul> <li>Experience as an Application Support Engineer, Integration Support</li> <li>Working knowledge of SQL, Databases &amp; basic network configuration,- Optional</li> <li>Knowledge in DB, APIs and Postman- Optional&nbsp;</li> <li>Coding skills are a huge plus point (JavaScript, Java)-- Optional&nbsp;</li> <li>Previous experience in application, production or product support in Integration</li> <li>Ability to learn and master employer-specific software</li> <li>Complex problem solving</li> <li>Written and verbal communication skills</li> <li>Ability to diagnose &amp; address application issues</li> <li>Candidates should be ready for rotational shift</li> </ul> Perks and Benefits <ul style="font-weight: 400;"> <li data-leveltext="" data-font="Symbol" data-listid="27" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Competitive compensation and generous stock options  &nbsp;</li> <li data-leveltext="" data-font="Symbol" data-listid="27" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="2" data-aria-level="1">100% employer-paid top-of-the-line medical, dental and vision coverage &nbsp;</li> <li data-leveltext="" data-font="Symbol" data-listid="27" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="3" data-aria-level="1">Great benefits including unlimited PTO, parental leave and free snacks and beverages &nbsp;</li> <li data-leveltext="" data-font="Symbol" data-listid="27" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="4" data-aria-level="1">The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies  &nbsp;</li> <li data-leveltext="" data-font="Symbol" data-listid="28" data-list-defn-props="{&quot;134225954&quot;:true,&quot;134225961&quot;:false,&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="5" data-aria-level="1">Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper   &nbsp;</li> <li data-leveltext="" data-font="Symbol" data-listid="28" data-list-defn-props="{&quot;134225954&quot;:true,&quot;134225961&quot;:false,&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="6" data-aria-level="1">Work on the latest and coolest technologies – everything is home-grown and built ground-up  &nbsp;</li> <li data-leveltext="" data-font="Symbol" data-listid="28" data-list-defn-props="{&quot;134225954&quot;:true,&quot;134225961&quot;:false,&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="7" data-aria-level="1">A dynamic work environment with a strong sense of community and collaboration  &nbsp;</li> <li data-leveltext="" data-font="Symbol" data-listid="28" data-list-defn-props="{&quot;134225954&quot;:true,&quot;134225961&quot;:false,&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="8" data-aria-level="1">The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy  &nbsp;</li> <li data-leveltext="" data-font="Symbol" data-listid="28" data-list-defn-props="{&quot;134225954&quot;:true,&quot;134225961&quot;:false,&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="9" data-aria-level="1">Exciting opportunities for career growth and development  &nbsp;</li> </ul> Current Tekion Employees – Please apply via Greenhouse Internal Job Board</div><div>Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.&nbsp; For more information on our privacy practices, please refer to our Applicant Privacy Notice <a style="font-size: 14px;" href="https://tekion.com/legal/privacy/applicant-and-candidate-privacy-notice">here</a>.</div></div>

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