Illumination

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Illumination is seeking a tech-savvy, detail-oriented Junior Executive Assistant to provide comprehensive support to an executive.  Responsibilities include managing complex calendars, handling travel arrangements (domestic and international), providing technical and administrative support, collaborating with various departments, and assisting with personal tasks.  The ideal candidate will possess exceptional organizational skills, a proactive mindset, and the ability to adapt in a dynamic environment. Proficiency in Microsoft Office, project management tools, and Apple products is essential.  Potential for occasional overtime and travel is required.

Graphic Design Intern, Special Projects – Summer 2025

<div class="section page-centered" data-qa="job-description"><div><b>Illumination</b> is seeking a tech-savvy, detail-oriented Junior Executive Assistant. In this role, you will use modern collaboration tools, data management systems, and cross-functional communication to streamline workflows and support the Executive both professionally and personally. Success in this position requires a proactive mindset, exceptional organizational skills, and the ability to anticipate and adapt in a dynamic environment. Potential travel for on-site executive support may be required.</div></div><div class="section page-centered"><div><h3>Responsibilities</h3><ul class="posting-requirements plain-list"><ul><li><br></li><div><b>Calendar &amp; Task Management:</b></div><li>Coordinate and optimize complex calendars using productivity platforms (e.g., Outlook, Teams, project management software).</li><li>Manage shifting priorities by anticipating scheduling needs, communicating changes promptly, and ensuring on-time arrivals for all meetings.</li><div><br></div><div><b>Administrative &amp; Technical Support:</b></div><li>Compile, reconcile, and track expenses, collaborating with Finance to ensure accuracy and timely processing.</li><li>Provide first-line technical support and escalate to IT when level 2 support is needed.</li><li>Embrace tech solutions to make office operate efficiently; manage contacts, passwords, subscriptions etc.</li><div><br></div><div><b>Cross-Functional Collaboration</b></div><li>Work closely with various internal departments to gather, synthesize, and present information that informs Executive decision-making.</li><li>Serve as a point of contact for cross-departmental projects, ensuring all stakeholders remain aligned on timelines and deliverables.</li><div><br></div><div><b>Travel &amp; Logistics</b></div><li>Research and book domestic and international travel using online tools, coordinating with travel vendors and Operations as needed.</li><li>Schedule transportation (car services, flights) and handle hotel or dining reservations, optimizing routes and agendas to ensure efficiency.</li><li>Provide on-site support for the Executive during trips or events, troubleshooting issues in real time as necessary.</li><div><br></div><div><b>Executive &amp; Personal Support</b></div><li>Assist in daily tasks, from researching diverse topics to running errands, while maintaining strict confidentiality.</li><li>Order and manage office and personal supplies, ensuring a seamless workflow in both professional and personal capacities.</li><div><br></div><div><b>Special Projects &amp; Ad Hoc Assignments</b></div><li>Support company initiatives that require analytical or technical input, such as data gathering or software implementation.</li><li>Take on miscellaneous projects as directed, demonstrating flexibility and initiative to see tasks through to completion.</li></ul></ul></div></div><div class="section page-centered"><div><h3>Qualifications</h3><ul class="posting-requirements plain-list"><ul><li><br></li><div><b>Experience &amp; Industry Knowledge</b></div><li>At least two years of experience in a related role (a technical position is also suitable).</li><li>Proven ability to handle confidential information with discretion.</li><div><br></div><div><b>Technical Proficiency</b></div><li>Strong command of Microsoft Office (Outlook, Excel, PowerPoint) and familiarity with project management/collaboration tools (e.g., AirTable &amp; SharePoint).</li><li>Solid understanding of Apple products (iPhone, iPad, iCloud) and Windows operating systems.</li><li>Comfort with quickly learning new software platforms as needed for data analysis, scheduling, or communication.</li><div><br></div><div><b>Operational &amp; Cross-Functional Skills</b></div><li>Ability to interface effectively with Operations, Finance, HR, and other departments to support end-to-end processes.</li><li>Demonstrated success coordinating multiple stakeholders, projects, and deadlines simultaneously.</li><div><br></div><div><b>Flexibility &amp; Travel Requirements</b></div><li>Availability for a flexible schedule, including occasional overtime, to meet dynamic business needs.</li><li>Willingness to travel domestically and internationally (with a valid driver’s license, passport, and clean driving record) to provide Executive support.</li><li>Ability to lift items (up to 50 lbs) and move them short distances as needed.</li><div><br></div><div><b>Communication &amp; Collaboration</b></div><li>Excellent verbal and written communication skills, with the ability to relay information clearly and succinctly.</li><li>Strong interpersonal skills, capable of building rapport and trust with diverse teams and external partners.</li></ul></ul></div></div><div class="section page-centered" data-qa="closing-description"><div><span style="font-size: 16px;">The base salary range for this role is $27-28/hour. </span><span style="font-size: 12pt;">We rely on market indicators to determine compensation and&nbsp;an offer will consider various factors including experience, qualifications, skills, and training.&nbsp;&nbsp;Our&nbsp;comprehensive and competitive benefits package&nbsp;includes medical, dental and vision insurance for employees and their family, 401(k), paid time off, tuition reimbursement and a variety of other perks.</span></div></div>

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<p>- This assessment gives us an idea of your C++ skills<br>- Companies that evaluate this skillset in interviews: <strong>Rockstar Games, Ubisoft, Mayhem Studios, etc.</strong><br>- 10 Multiple Choice questions<br>- Average time to complete: <strong>7 to 10 minutes</strong></p>

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Rocket

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The Renewal Account Executive manages Rocket Software clients and partners, focusing on maintaining and growing renewal rates, and establishing partner/client relationships to retain customers and identify upsell opportunities. Responsibilities include communicating the maintenance value proposition, managing negotiations, writing proposals, and completing renewals before the due date. They also serve as a liaison between customers and Rocket teams to resolve escalated issues to maximize maintenance revenue. They are the primary owner for executing the overall contract renewal process, following established procedures, and consistent Renewal Sales.

Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.At Rocket, software is about more than just code—it’s about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we’re serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.

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<p style="text-align:left"><b><span>It's fun to work in a company where people truly BELIEVE in what they're doing!</span></b></p><p style="text-align:inherit"></p><p style="text-align:left"><b><span>Job Description Summary:</span></b></p><p style="text-align:inherit"></p>The Renewal Account Executive manage Rocket Software clients and partners with a focus on maintaining and growing renewal rates and establishing partner/client relationships with a focus on retaining customers and identifying opportunities for upsell. Responsibilities include communicating the maintenance value proposition, managing negotiations, writing proposals, and completing renewals before due date. Serve as liaison between customers and appropriate Rocket teams to resolve escalated issues and to maximize maintenance revenue.  They are the primary owner for the execution of the overall contract renewal process by following established procedures and consistent Renewal Sales.<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b>Essential Duties and Responsibilities</b>:</p><p></p><p><b>Build long term relationships with key customers</b> <b>(region/revenue size dependent) (50%)</b></p><ul><li>Proactive and regular customer outreach</li><li>Profile and document customer intel</li></ul><p></p><p><b>Minimize cancellations/ Maximize renewal revenue (25%)</b></p><ul><li>Manage price increases in renewal opportunity process</li><li>Educate the value of support</li><li>Negotiate renewals</li></ul><p></p><p><b>Liaise with Rocket teams (10%)</b></p><ul><li>Collaborate with Sales Account Executives regarding issues or concerns surrounding the successful selling of renewals to their accounts</li></ul><p></p><p><b>Cross/Upsell (15%)</b></p><ul><li>Identify new opportunities for additional capacity and cross sell and refer those opportunities to Sales Account Executives</li><li>Handle complex escalations</li><li>Monitor renewal metrics for success&nbsp;</li><li>Renewal forecasting and pipeline reporting</li></ul><p></p><p><b>Required Qualifications: </b></p><ul><li>5+ years equivalent business experience, with preferable 2+ years in managing customer relationships</li><li>Strong written and verbal communication skills; strong German language skills are required.</li><li>Experience with a sales automation system, <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">preferable&nbsp;Salesforce.com</span></li><li>Ability to influence and negotiate</li><li>High Energy and passion towards solving customer needs</li><li>Customer Focus: Proactive, responsive, and focused on discovering, anticipating, and meeting the customer’s needs by leveraging internal resources</li><li>Resilience: Persists in the face of obstacles or rejection. Does not give up when things do not go smoothly.</li><li>Ability to be set and achieve goals with minimal management support/coaching.</li><li>Committed to Rocket Software core values of Empathy, Trust, Humanity and Love</li></ul><p></p><p><b>Information Security:</b></p><p>Information security is everyone’s <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">responsibility.&nbsp;</span> A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.</p><p></p><p><b>Diversity, Inclusion &amp; Equity:</b></p><p>At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.</p><p></p><p>#LI-SD1</p><p>#LI-Remote</p><p></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>.This position is eligible for commissions in accordance with the terms of the company’s plan.<p></p><p><b><span>What Rocket Software can offer you in Vilnius: </span></b></p><ul><li><h2>Health Insurance: Choose from 3 great options!</h2></li><li><h2>Generous Time Off: Enjoy 25 days of annual leave, plus Juneteenth as an extra day off for everyone.</h2></li><li><h2>Rocket enhanced parental leave benefit.</h2></li><li><h2>Easy Sick Days: Get 6 days of fully paid sick leave without needing a medical certificate.</h2></li><li><h2>Employee Assistance Program – Digital Courses &amp; Meditations, Certified Personal Coaching &amp; Personal Therapy sessions.</h2></li><li><h2>Workcation Policy: Enjoy the flexibility to work from a vacation spot, combining work and leisure.</h2></li><li><h2>Choose your own hybrid/remote work model.</h2></li><li><h2>Tuition Reimbursement and Certificate Reimbursement Program opportunities.</h2></li></ul><p></p>Annual salary range for this position is between €27,000.00 - €50,200.00 gross before taxes.<p style="text-align:inherit"></p><p style="text-align:left"><span>Salary range applies only to candidates in Lithuania</span></p><p style="text-align:inherit"></p><p style="text-align:left"><span>Salary offer for the candidate is determined based on the predefined salary ranges for the position and depends on the level of competence and experience of the candidate.</span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left">Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.</p><p style="text-align:inherit"></p><p style="text-align:left">Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. &nbsp;If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to <span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span class="WIO0"><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">people@rocketsoftware.com.</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> &nbsp;We will make a determination on your request for reasonable accommodation on a case-by-case basis.</p><p style="text-align:inherit"></p><p style="text-align:left"><i>If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!</i></p>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.