Helping 250+ CHROs make the voice of every employee feel heard and valued.

inFeedo AI

Account Director (US)

Frontend Engineer

inFeedo AI is a B2B SaaS People Experience platform founded in 2016, trusted by 330 enterprises. The company's Amber AI helps HR leaders improve employee experience and efficiency. As Asia's #1 EX platform, inFeedo is now scaling its US business. This high-impact Account Director role involves defining the US playbook, owning a greenfield territory, landing mega-cap logos, and shaping the GTM strategy. The role requires end-to-end sales cycle ownership, strategic account management, and collaboration with cross-functional teams.

inFeedo AI is a B2B SaaS People Experience platform that 330 enterprises trust to automate their listening, service delivery & employee communications, using AI agents and 9 years of People Science research.Founded in 2016, inFeedo’s Amber, Chief Engagement Officer, has helped HR leaders at Samsung, Aon, Puma, PwC, EY, WesternAlliance Bank, Fidelity, Burger King & others to improve employee experience & efficiency from onboarding to exit.We are Asia's #1 EX platform. Join us as we scale our US business & co-create the playbook with our core teamWhy Join Now?This is your chance to define the playbook, own the region, and directly shape how the next $5M of US revenue gets unlocked. You’ll be the face of inFeedo AI to the Fortune 1000.🎯 The MissionThis is a high-impact, high-autonomy role with massive upside.You will:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Own a greenfield territory with end-to-end responsibility.</li><li class="leading-relaxed">Build our US presence, land mega-cap logos, and define our GTM playbook.</li><li class="leading-relaxed">Act as the voice of the market, helping shape messaging, pricing, packaging, and partnerships for the rest of inFeedo.</li></ul>💼 What You’ll Do :<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">0 → 1 Sales Motion:</li><li class="leading-relaxed">Identify, engage, and close mid-market & enterprise customers across US.</li><li class="leading-relaxed">Own the sales cycle end-to-end: outreach → discovery → demo → negotiation → closure.</li><li class="leading-relaxed">Account-based Selling:</li><li class="leading-relaxed">Run an account-based sales strategy (ABM) focused on Fortune 1000 companies.</li><li class="leading-relaxed">Build outbound strategy and execute multi-touch campaigns with Marketing support.</li><li class="leading-relaxed">Strategic Account Management</li><li class="leading-relaxed">Build and maintain CXO-level relationships to land & expand strategic accounts.</li><li class="leading-relaxed">Be the face of inFeedo at industry events and conferences.</li><li class="leading-relaxed">Partnerships & Channels:</li><li class="leading-relaxed">Identify and onboard high-value channel partners to build partner-led pipeline.</li><li class="leading-relaxed">Build & manage partner enablement and joint GTM initiatives.</li><li class="leading-relaxed">Playbook Creation:</li><li class="leading-relaxed">Learn & document what works (and what doesn’t). Work with the core team to evolve the ICP, value proposition, and messaging.</li><li class="leading-relaxed">Help define and segment the Total Addressable Market (TAM) in the US.</li><li class="leading-relaxed">Collaboration with Teams :</li><li class="leading-relaxed">Be comfortable working asynchronously and cross-functionally with teams in India.</li><li class="leading-relaxed">You’ll have strong support from our Marketing, Sales, Product, and RevOps.</li><li class="leading-relaxed">💼 You’ll Work With :</li><li class="leading-relaxed">Angraaj Palchaudhuri (Founding Team & Director, India)</li><li class="leading-relaxed">Nishchal Dua (VP Marketing)</li><li class="leading-relaxed">Rohit Gupta (CBFO) and the rest of the inFeedo leadership team</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job requirements</h2>🧠 You’ll Thrive If You<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Have 6–12 years of sales experience, with $50K+ ACV deals and $750K+ annual quota experience.</li><li class="leading-relaxed">Have experience in target account selling, complex deal cycles, and value-based consultative selling.</li><li class="leading-relaxed">Have sold to HR personas (Chief People Officer, HRBP, TA, L&D, etc.) in the past.</li><li class="leading-relaxed">Love building from scratch - you’re excited about solving problems no one else has solved yet.</li><li class="leading-relaxed">Can manage and nurture channel partner relationships without heavy internal hand-holding.</li></ul>🌟 Bonus Points<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Previous startup or early-stage experience.</li><li class="leading-relaxed">Background in HR Tech SaaS.</li><li class="leading-relaxed">Experience in setting up or scaling a new regional markets.</li></ul>📅 First 12 Months Goals<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Land 3–5 lighthouse accounts in US.</li><li class="leading-relaxed">Hit or exceed $500k in annual quota.</li><li class="leading-relaxed">Build a predictable pipeline with a repeatable outbound or partner-led playbook.</li><li class="leading-relaxed">Contribute to defining the ICP, messaging and value proposition playbook.</li></ul>💰 What’s in It for You<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Competitive compensation + uncapped commission + ESOPs.</li><li class="leading-relaxed">Work with Asia’s #1 EX platform, trusted by 330+ enterprises.</li><li class="leading-relaxed">Massive upside as we 4x our US ARR in the next 2 years!</li><li class="leading-relaxed">Autonomy, ownership, and the support of an entire Marketing, Product & RevOps team.</li></ul>🔔 Sound Like You?Apply now & Let’s build the US success story of inFeedo, together.What happens after you apply?<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Step 1: In 15-20 days, if your application shines and aligns with our criteria, our People Success Team will reach out to you for a quick chat about your journey so far.</li><li class="leading-relaxed">Step 2: Within 4-6 days of that initial chat, we'll introduce you to your potential future team, and we will guide you through the rest of the hiring process.</li><li class="leading-relaxed">Step 3: If our vibes align after meeting the Hiring Team, you'll have an opportunity to chat with the founders.</li><li class="leading-relaxed">If we mutually enjoy the conversation, we'll celebrate with a virtual high-five and outline the next steps for you to join us.</li><li class="leading-relaxed">At any step, if things don't work out, we proactively send an email. You are welcome to ask for detailed feedback and re-apply in the future. :)</li></ul>Our expectations before you click “Apply Now”<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Read about inFeedo and Amber</li></ul>We are an equal opportunity employer and value diversity at inFeedo. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or education.[Attitude>Skills>Education]

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About the Job</h2>Do you want to work for a global leader in secure information management and technology solutions? Are you interested in helping top-tier businesses—investment banks, law firms, and major corporations—manage critical transactions and high-stakes projects with cutting-edge technology? If you thrive in a fast-paced, client-focused environment, this role is for you.We specialize in providing secure platforms that enable businesses to share and collaborate on sensitive information with confidence. Our technology powers complex financial and legal processes, ensuring seamless execution for some of the world’s most important deals. As part of our team, you’ll play a key role in supporting clients across industries where security, speed, and accuracy matter.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What We’re Looking For</h2>We’re looking for proactive individuals who take ownership of their work, communicate effectively, and thrive under pressure. No prior experience in this industry? No problem—we provide full training on our technology, workflows, and best practices. What matters most is a strong ability to manage client relationships, solve problems, and adapt quickly in a high-performance environment.This position is based in our Toronto office, where you'll be part of a growing team with exciting career development opportunities, an attractive bonus plan, and a collaborative work culture with regular social events.If this sounds like the right fit for you, we’d love to hear from you!<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Full details on the role are below:</h2>Hours: Full-time 8 AM - 5 PM, including occasional weekend shift coverage (compensated with time off)<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Overview:</h2>We are seeking a detail-oriented and highly organized Client Services Representative with at least 2 years of B2B experience. The ideal candidate thrives under pressure, meets strict deadlines, and understands client needs. Fluency in English and French is required. This role is part of our core team in Toronto, supporting both North American and European clients.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Responsibilities</h2>1. Serve as the primary contact for clients, managing time-sensitive inquiries via phone and email.2. Provide technical and workflow support on our VDR platform while proactively solving client issues.3. Conduct detailed client training sessions to ensure proper use of platform functionalities.4. Manage multiple client engagements simultaneously, ensuring timely and error-free execution.5. Ensure strict adherence to deadlines for critical projects and data handling tasks.6. Collaborate with global teams across New York, London, India, and other locations.7. Handle USB archive production with meticulous quality control and secure data delivery.8. Maintain precise records for tracking, reporting, and billing.9. Provide weekend shift coverage, compensated with time off.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job requirements</h2><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Requirements</h2>1. Fluency in English and French2. Exceptional attention to detail and accuracy.3. Proven ability to work under pressure and meet strict deadlines.4. Strong client-focused mindset, anticipating needs and providing proactive solutions.5. Outstanding organizational skills to handle multiple priorities in a high-stakes environment.6. High level of accountability and ownership in client interactions.7. Tech-savvy with the ability to quickly learn and support complex software platforms.

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Account Director (US)

Frontend Engineer

Job Details