We connect businesses and professionals with knowledge. Whether it’s through powerful events, cutting-edge research, specialist content and media or smart digital marketing services, Informa champions specialists – helping them learn more, know more and do more. We’re a leading international FTSE 100 business. You might know us as Informa or you might know one of our fantastic brands, which include Black Hat, Natural Products Expo, Routledge, Industry Dive, Aviation Week, Omdia, FAN EXPO, World of Concrete and many more.

Informa Group

Sales Manager - Asia Sustainable Energy Week, Exhibition

Digital Marketing Manager/ Audience Development Manager

Data Assistant - Maternity Contract

Senior Pricing Manager – Consumer

Strategic Pricing Analytics Manager

HRBP

International Marketing Manager

Audience Development Manager

Strategic Sourcing Manager

This Sales Manager role at Informa Markets, based in Ari Hills Office, involves leading sales teams to achieve revenue targets through direct sales of booths, sponsorships, and integrated packages for the Asia Sustainable Energy Week Exhibition. Key responsibilities include generating new business leads via cold calling and networking, maintaining strong customer relationships, and collaborating with event and marketing teams. The role requires managing sales information in Salesforce, supporting finance in payment collection, and developing brand and industry knowledge. The ideal candidate will have 5 years of sales experience, strong leadership, analytical, and communication skills, and proficiency in English and Thai.

Global Events Executive

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Company Description</h2><p class="my-4 text-gray-700 leading-relaxed">Informa Markets, a division within Informa, creates global platforms for industries to trade, innovate and grow. We organise over 450 large-scale branded and transaction-led events in over a dozen specialist markets. These are typically not-to-be-missed live and on-demand B2B events where industries convene and people gather to do business.</p><p class="my-4 text-gray-700 leading-relaxed">We also provide data and digital content, as well as year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Description</h2><p class="my-4 text-gray-700 leading-relaxed">This role is based in our Aril Hills Office</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Responsible for leading sales teams to reach sales targets. Sales managers are primarily tasked with training team members, setting quotas, evaluating and adjusting performance, and developing processes that drive sales.</li><li class="leading-relaxed">Revenue generation of specified amount assigned, through sales (booth, sponsorship/ advertisement and fully integrated packages) to potential and new customers across products and revenue streams within a business unit</li><li class="leading-relaxed">Generation of new business leads, through customer relationship development, cold calling, attendance at industry related events and market searching</li><li class="leading-relaxed">Maintain and strengthen existing customer relationships through demonstrating a detailed understanding of customer business strategy and needs</li><li class="leading-relaxed">Maintain regular communications among team to monitor customer pipeline, tracking against revenue targets, confirming status of re-bookings and escalation of issues</li><li class="leading-relaxed">Deliver assigned Sales campaigns, against accounts, products and revenue target</li><li class="leading-relaxed">Development of brand and industry specific knowledge, including competitor events</li><li class="leading-relaxed">Collaboration with event and marketing teams to develop attraction campaigns</li><li class="leading-relaxed">Liaise with the Event Manager and Sales Operations with regards to available spots on the floor plan</li><li class="leading-relaxed">Maintain accurate and timely customer information and notes within Salesforce (CRM system)</li><li class="leading-relaxed">Capture and enter sales contract information into the CRM/ invoicing system</li><li class="leading-relaxed">Manage sales information and customer requirements (via Salesforce) to the Sales Operations and Event teams</li><li class="leading-relaxed">Support Finance in overdue payment collection, resolving bad debt customers and facilitating consistent commission payment process for agents with regular pay runs</li><li class="leading-relaxed">Perform additional responsibilities as assigned</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Qualifications</h2><p class="my-4 text-gray-700 leading-relaxed">What we are looking for:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">5 years of experience in sales with service industry</li><li class="leading-relaxed">Event Organizer/Exhibition industry/ Knowledge would be advantage.</li><li class="leading-relaxed">Proven ability to lead a team to meet sales targets</li><li class="leading-relaxed">Experience setting sales goals</li><li class="leading-relaxed">Analytical with strong selling, organizing, presentation and communication skills</li><li class="leading-relaxed">Self-motivated, ability to work in team and high responsibility</li><li class="leading-relaxed">Highly committed to delivering results according to timeline</li><li class="leading-relaxed">Excellent command of both written and spoken English and Thai</li><li class="leading-relaxed">MS office & Powerpoint presentation proficiency</li><li class="leading-relaxed">Bachelor's degree in Business, Marketing, Communications, or related field</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Additional Information</h2><p class="my-4 text-gray-700 leading-relaxed">We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com</p><p class="my-4 text-gray-700 leading-relaxed">Our benefits include:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks</li><li class="leading-relaxed">Broader impact: take up to four days per year to volunteer, with charity match funding available too</li><li class="leading-relaxed">Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves</li><li class="leading-relaxed">Time out: annual leave plus a birthday leave day</li><li class="leading-relaxed">A flexible range of personal benefits to choose from, plus company funded, private medical cover</li><li class="leading-relaxed">A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares</li><li class="leading-relaxed">Strong wellbeing support through EAP assistance, mental health first aiders and more</li><li class="leading-relaxed">Recognition for great work, with global awards and kudos programmes</li><li class="leading-relaxed">As an international company, the chance to collaborate with teams around the world</li></ul><p class="my-4 text-gray-700 leading-relaxed">We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.</p><p class="my-4 text-gray-700 leading-relaxed">If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.</p><p class="my-4 text-gray-700 leading-relaxed">See how Informa handles your personal data when you apply for a job <a href="https://www.informa.com/applicantprivacynotice/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">here</a></p>

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<p>- This assessment gives us an idea of your C++ skills<br>- Companies that evaluate this skillset in interviews: <strong>Rockstar Games, Ubisoft, Mayhem Studios, etc.</strong><br>- 10 Multiple Choice questions<br>- Average time to complete: <strong>7 to 10 minutes</strong></p>

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ideogram

Customer Support Specialist

Honor

Care Solutions Consultant

Help Scout

Senior Channel Account Manager

Halcyon

Vice President, Demand Generation

Function Health

Executive Assistant

Senior Member Experience, VIP

Everlaw

Sr. Manager of Customer Success

Eve 

Revenue Enablement Program Manager (Onboarding & GTM Strategy)

Principal ABM Strategist

Ideogram is seeking a curious and energetic Customer Support Specialist to join its rapidly growing team. This role involves directly engaging with users, providing empathetic and timely support across various channels, and leveraging AI tools to streamline operations. The specialist will also act as a voice of the customer, surfacing insights to product teams, contributing to educational content, and helping manage the beta community. This early-career opportunity offers a growth path into B2B customer support.

Member of Technical Staff

Marketing Generalist

Full Stack Product Engineer

UGC Program Coordinator

Enterprise Account Executive

Director of Growth

Software Engineer, ML Data Infrastructure

Founding Product Manager

<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">About Ideogram</h1><p class="my-4 text-gray-700 leading-relaxed">Ideogram’s mission is to make world-class design accessible to everyone, multiplying human creativity. We build proprietary generative media models and AI native creative workflows, tackling unsolved challenges in graphic design. Our team includes builders with a track record of technology breakthroughs including early research in Diffusion Models, Google’s Imagen, and Imagen Video. We care about design, taste, and craft as much as research and engineering – shipping experiences that creatives actually love.</p><p class="my-4 text-gray-700 leading-relaxed">We’ve raised nearly $100M, led by Andreessen Horowitz and Index Ventures. Headquartered in Toronto with a growing team in NYC, we're scaling fast, aiming to triple over the next year. We're a flat team with a culture of high ownership, collaboration, and mentorship.</p><p class="my-4 text-gray-700 leading-relaxed">Explore <a href="https://ideogram.ai/features/3.0" target="<em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Ideogram 3.0</a>, <a href="https://ideogram.ai/features/canvas" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Canvas</a>, and <a href="https://ideogram.ai/features/character" target="<em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Character</a> blog posts, and try Ideogram at <a href="http://ideogram.ai/" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">ideogram.ai</a>.</p><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">The Opportunity</h1><p class="my-4 text-gray-700 leading-relaxed">Ideogram is home to a rapidly growing global community of creatives, AI enthusiasts, artists, and early adopters of generative media. This includes a vibrant base of beta testers and deeply loyal customers who love giving us feedback and shaping the future of the product.</p><p class="my-4 text-gray-700 leading-relaxed">We're looking for a curious, energetic Customer Support Specialist to become a key voice of the customer and a hands-on contributor to a world-class support and community experience. In this role, you'll engage directly with users, surface insights to product teams, and help the community create, learn, and thrive.</p><p class="my-4 text-gray-700 leading-relaxed">You'll also help shape what great customer experience looks like at Ideogram, using AI and automation tools to streamline workflows, scale your own impact, and deliver proactive, thoughtful support.</p><p class="my-4 text-gray-700 leading-relaxed">This is an early-career opportunity with a real growth path. If you thrive here, you'll have the chance to grow into a B2B customer support specialist as we build out our enterprise business.</p><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Your Mission</h1><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Customer Support, CX Operations & AI Automation (~45%)</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Deliver empathetic, timely support across all channels (Zendesk, Discord, email, etc.) with a strong focus on human connection, spotting issues early and ensuring users feel genuinely guided and empowered.</li><li class="leading-relaxed">Leverage AI-powered tools, macros, and templates to handle repetitive tasks efficiently, reduce manual triage, and help scale support operations.</li><li class="leading-relaxed">Create and maintain help center content, troubleshooting guides, and support resources that meet users where they are.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Voice of the Customer & Insights (~20%)</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Act as a bridge between users and the product team, surfacing community feedback as clear, actionable insights.</li><li class="leading-relaxed">Use available tools to collect, organize, and synthesize feedback patterns at scale.</li><li class="leading-relaxed">Collaborate with Product and Engineering to flag themes and contribute to roadmap conversations.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Education, Content & Community Storytelling (~20%)</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Partner cross-functionally to contribute to educational resources, tutorials, and best practices that elevate users' creative output.</li><li class="leading-relaxed">Help celebrate and amplify community creations, workflows, and stories.</li><li class="leading-relaxed">Contribute to a consistent content cadence that keeps users inspired, informed, and confident exploring new features.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Beta Community Management (~15%)</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Support and help grow a thriving Beta community across Discord and social channels through programming like creator spotlights, tutorials, events, and AMAs.</li></ul><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">What We're Looking For</h1><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Customer-obsessed and empathetic:</strong> You genuinely care about helping users succeed, and it shows. You prioritize trust, clarity, and responsiveness.</li><li class="leading-relaxed"><strong>Operator mindset:</strong> You're not just here to close tickets. You pay attention to patterns, ask good questions, and actively look for ways to improve the process - even when nobody asked you to.</li><li class="leading-relaxed"><strong>Comfortable with AI tools:</strong> You're already using or actively exploring AI and automation to work smarter. You don't need to be an expert, but you're genuinely curious and not afraid to experiment.</li><li class="leading-relaxed"><strong>Creative energy:</strong> You have some connection to the creative world - design, content, art, photography, whatever it is. You appreciate what our users are making and that helps you support them better.</li><li class="leading-relaxed"><strong>Organized and reliable:</strong> You follow through, build good habits around documentation and process, and aren't afraid to roll up your sleeves.</li><li class="leading-relaxed"><strong>Clear communicator:</strong> You write well, can turn complex ideas into approachable explanations, and make users feel informed and empowered.</li></ul><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Bonus</h1><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Any hands-on experience in customer support, community management, or a user-facing role (internships count).</li><li class="leading-relaxed">A background or genuine interest in design, creative tools, content creation, or visual media.</li><li class="leading-relaxed">Familiarity with Discord, Zendesk, or similar support/community platforms.</li><li class="leading-relaxed">Any exposure to beta programs or user research, even if informal.</li><li class="leading-relaxed">Genuine excitement about AI-generated content and where generative media is headed.</li></ul><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Our Culture</h1><p class="my-4 text-gray-700 leading-relaxed">We’re a team of exceptionally talented, curious builders who love solving tough problems and turning bold ideas into reality. We move fast, collaborate deeply, and operate without unnecessary hierarchy, because we believe the best ideas can come from anyone.</p><p class="my-4 text-gray-700 leading-relaxed">Everyone at Ideogram rolls up their sleeves to make our products and our customers successful. We thrive on curiosity, creativity, and shared ownership. We believe that small, dedicated teams working together with trust and purpose can move faster, think bigger, and create amazing things.</p><p class="my-4 text-gray-700 leading-relaxed"><em>Ideogram is committed to welcoming everyone — regardless of gender identity, orientation, or expression. Our mission is to create belonging and remove barriers so everyone can create boldly.</em></p><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">What We Offer</h1><p class="my-4 text-gray-700 leading-relaxed">💸<strong>Competitive compensation and equity</strong> designed to recognize the value and impact of your contributions to Ideogram’s success.</p><p class="my-4 text-gray-700 leading-relaxed">🌴 <strong>4 weeks of vacation</strong> to recharge and explore.</p><p class="my-4 text-gray-700 leading-relaxed">🩺 <strong>Comprehensive health, vision, and dental</strong> coverage starting on day one.</p><p class="my-4 text-gray-700 leading-relaxed">💰 <strong>RRSP/401(k) with employer match up to 4%</strong> to invest in your future from the moment you join.</p><p class="my-4 text-gray-700 leading-relaxed">💻 <strong>Top-of-the-line tools and tech</strong> to fuel your creativity and productivity.</p><p class="my-4 text-gray-700 leading-relaxed">📍 <strong>Toronto HQ perks:</strong> Steps from Union Station and the PATH, with daily in-office lunches and dinners.</p><p class="my-4 text-gray-700 leading-relaxed">🔍 <strong>Autonomy to explore and experiment</strong> — whether you’re testing new ideas, running large-scale experiments, or diving into research, you’ll have access to compute/resources you need when there’s a clear business or creative use case. We encourage curiosity and bold thinking.</p><p class="my-4 text-gray-700 leading-relaxed">🌱 <strong>A culture of learning and growth</strong>, where curiosity is encouraged and mentorship is part of the journey.</p>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.