Inspired Entertainment

Customer Service Assistant

Market Product Manager (European VLT)

Relief Manager – London/Cambridge

Multi Site Service Technician

Regional Account Manager

Amusement Machine Cash Collector

This Customer Service Assistant role supports the daily operations of a licensed gaming venue. Responsibilities include welcoming customers, maintaining venue cleanliness, performing minor machine repairs, handling customer concerns, enforcing age verification (Challenge 25), managing cash floats, and promoting customer promotions. The role also involves supporting the MSA engineer in maintaining standards and driving sales, covering holidays, and ensuring top-class customer care and security.

<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Customer Service Assistant</h1><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Full Time</li><li class="leading-relaxed">Leeds</li><li class="leading-relaxed">Posted 2 hours ago</li></ul><p class="my-4 text-gray-700 leading-relaxed"><strong>Advertised on behalf of Genda Playnation</strong></p><p class="my-4 text-gray-700 leading-relaxed">To support the day to day operation of a licensed gaming venue. Welcoming customers, keeping the venue clean and tidy and carrying out any minor repairs across the machines, while reporting more serious ones. Handling any customer concerns and keeping the venue legal by challenging anyone under 25. Cash handling, while being responsible for floats daily. Offering customers promotions. This role will support the MSA engineer in maintaining standards and driving sales and covering holidays.</p><p class="my-4 text-gray-700 leading-relaxed">Support and deliver company sales targets</p><p class="my-4 text-gray-700 leading-relaxed">Create an environment of top class customer care</p><p class="my-4 text-gray-700 leading-relaxed">Company operating standards are exceeded</p><p class="my-4 text-gray-700 leading-relaxed">Challenge 25 being proactive and aware always</p><p class="my-4 text-gray-700 leading-relaxed">Cash handling, ensuring all the correct checks are carried out in full</p><p class="my-4 text-gray-700 leading-relaxed">Maximise any business opportunity within the gaming centre</p><p class="my-4 text-gray-700 leading-relaxed">Promote the business to all customers new and old</p><p class="my-4 text-gray-700 leading-relaxed">Handle all customer complaints</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">CUSTOMER SERVICE</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Consistently identify and clarify the needs of the venue.</li><li class="leading-relaxed">Consistently strive to meet or exceed standards of service.</li><li class="leading-relaxed">Maintain good employee relations always.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">SECURITY</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">To assist in security investigations as directed by senior management as and when required.</li><li class="leading-relaxed">To action security alerts as necessary.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Person Specification</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Carry out your duties in such a way as to minimise the risk to yourself or the cash equipment in your possession.</li><li class="leading-relaxed">Ensure the utmost security is maintained with regards to cash, machine keys and any other company property.</li><li class="leading-relaxed">Under no circumstances are cash or keys to be left unattended or with unauthorised persons.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">HEALTH AND SAFETY</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">To adhere to all company health and safety practices and procedures. In the event of health and safety issues arising, ensure appropriate action is taken through the company health and safety representative or other appropriate agencies.</li><li class="leading-relaxed">Report any potential hazards to your Supervisor.</li><li class="leading-relaxed">Ensure that all work undertaken by you conforms to current Health and Safety legislation/regulations.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">COMMUNICATION</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">To attend meetings as and when required.</li><li class="leading-relaxed">To attend periodic business review meetings (1:1) with the Service Supervisor on agreed dates.</li><li class="leading-relaxed">To promote the company in a positive manner with internal and external personnel or at any other opportunity.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">HUMAN RESOURCES</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">To ensure that personal conduct is always of a manner that reflects favourably on the company and that a presentable appearance is maintained.</li><li class="leading-relaxed">To ensure a good working environment is established to obtain the maximum commitment of staff.</li><li class="leading-relaxed">To help identify and meet job related training needs in conjunction with the Service Supervisor.</li><li class="leading-relaxed">Attend meetings and training courses as required.</li><li class="leading-relaxed">Work efficiently and effectively with all peers and team members</li></ul><p class="my-4 text-gray-700 leading-relaxed">33 days annual leave – you are required to work on bank holidays</p><p class="my-4 text-gray-700 leading-relaxed">Recognition scheme awarded each quarter and annually</p><p class="my-4 text-gray-700 leading-relaxed">Recommend a Friend Scheme – Put forward a friend to work for us to earn a bonus (Subject to T&C’s)</p><p class="my-4 text-gray-700 leading-relaxed">Birthday Leave (An extra day off for your birthday)</p><p class="my-4 text-gray-700 leading-relaxed">Enhanced Family Friendly Policies</p><p class="my-4 text-gray-700 leading-relaxed">Company pensions above statutory level</p><p class="my-4 text-gray-700 leading-relaxed">VAC-3873</p><p class="my-4 text-gray-700 leading-relaxed">To apply for this job please visit <a href="https://inspiredgaming.my.salesforce-sites.com/xcdrecruit<em>_PositionDetails?id=a11Tf000007Tlpw" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">inspiredgaming.my.salesforce-sites.com</a>.</p>

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Sailpoint

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SailPoint is seeking a motivated PMO Analyst to support Recurring Services activities in Pune, India. This full-time role involves working with CRM and PSA tools to manage sales opportunities, ensure accurate forecasting, and facilitate smooth project invoicing. The ideal candidate is a self-starter with strong attention to detail, comfortable in a fast-paced environment, and possesses 2+ years of experience in a business analyst or administrative role. Responsibilities include creating/updating opportunities and projects in Salesforce, managing POs, payments, change orders, and assisting with SOW and timesheet administration.

SailPoint is a leading provider of identity security for the modern enterprise. Enterprise security starts and ends with identities and their access, yet the ability to manage and secure identities today has moved well beyond human capacity. Using a foundation of artificial intelligence and machine learning, the SailPoint Identity Security Platform delivers the right level of access to the right identities and resources at the right time—matching the scale, velocity, and environmental needs of today’s cloud-oriented enterprise.

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Why SailPoint?</h3><p class="my-4 text-gray-700 leading-relaxed">Love what you do. And love where you do it. Smart people, fun culture, innovative work, beautiful offices — oh, and everyone’s really nice. That’s what people say about SailPoint. We’re known as the company where everyone wants to work, and we have the <a href="https://www.sailpoint.com/company/accolades/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">awards</a> to prove it. If you’re passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join our team in India.</p><p class="my-4 text-gray-700 leading-relaxed">SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT. Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations and more.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Who you are?</h3><p class="my-4 text-gray-700 leading-relaxed">You are a motivated self-starter with a strong sense of responsibility. You have a positive attitude, bring a high level of energy with you every day and have a strong attention to detail. You are comfortable working in a fast-paced environment that requires the flexibility to work with moving targets and changing requirements. You bring 2 or more years of professional experience working in a business analyst or administrative role and can learn new skills quickly.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What you’ll do?</h3><p class="my-4 text-gray-700 leading-relaxed">SailPoint is looking for candidate to support our Recurring Services activities. This role will work with Recurring Services team to provide both day-to-day insights and support of our Services sales opportunities. This role will involve working with CRM and PSA tools to keep records up to date, forecasting accurate, and ensure project invoicing is smooth and efficient.</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Within the first month, you will be introduced to your team and your job responsibilities by shadowing team members and taking over some administrative tasks.</li><li class="leading-relaxed">Within 2-3 months you will have taken over major administrative functions and start to operate independently.</li><li class="leading-relaxed">After 6 months you will have taken ownership of all major analytic functions within the Recurring Services team.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Responsibilities:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Creating and updating opportunities within Salesforce.</li><li class="leading-relaxed">Reviewing reports of license opportunities to ensure associated services opportunities are linked appropriately.</li><li class="leading-relaxed">Creating projects within Salesforce and our PSA tool.</li><li class="leading-relaxed">Working with PS managers and clients to ensure POs, payments, change orders, and invoices are received in a timely manner.</li><li class="leading-relaxed">Assisting with SOW administration.</li><li class="leading-relaxed">Assisting with Change Order administration.</li><li class="leading-relaxed">Assisting with timesheet submission, tracking, and visibility.</li><li class="leading-relaxed">Reporting and tracking on project hour usage.</li><li class="leading-relaxed">Working with PS managers to identify opportunities needing updating and ensuring updates occur.</li><li class="leading-relaxed">Working with Recurring Services Project, Engagement and Technical teams to follow up on customer projects and scheduling as needed.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Requirements:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Excellent verbal and written communication skills, and ability to comprehensively and clearly present strategic issues and solutions.</li><li class="leading-relaxed">Experience with spreadsheet software like Microsoft Excel and Smart sheets a strong plus</li><li class="leading-relaxed">Experience with Salesforce a strong plus</li><li class="leading-relaxed">Proven skills at cultivating strong working relationships and working well within a team to learn and share knowledge.</li><li class="leading-relaxed">Ability to work in multiple time zones, specifically supporting the United States time zones.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Education:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree or equivalent experience (Computer Science or Engineering degree a plus).</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Travel:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">This position requires up to 5% travel.</li></ul><p class="my-4 text-gray-700 leading-relaxed"><em>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</em></p><p class="my-4 text-gray-700 leading-relaxed">SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.</p><p class="my-4 text-gray-700 leading-relaxed">Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Us</h3><p class="my-4 text-gray-700 leading-relaxed">SailPoint is a leading provider of identity security for the modern enterprise. Enterprise security starts and ends with identities and their access, yet the ability to manage and secure identities today has moved well beyond human capacity. Using a foundation of artificial intelligence and machine learning, the SailPoint Identity Security Platform delivers the right level of access to the right identities and resources at the right time—matching the scale, velocity, and environmental needs of today’s cloud-oriented enterprise. Our intelligent, autonomous, and integrated solutions put identity security at the core of digital business operations, enabling even the most complex organizations across the globe to build a security foundation capable of defending against today’s most pressing threats.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Equal Employment Opportunity Policy Statement</h3><p class="my-4 text-gray-700 leading-relaxed">The employment policy of SailPoint is to provide equal opportunity to all persons, and it is SailPoint’s policy to take affirmative action to employ and advance in employment protected veterans and individuals with disabilities.</p><p class="my-4 text-gray-700 leading-relaxed">It is SailPoint’s policy to recruit, hire, train and promote qualified individuals in all job titles, and ensure that all other personnel actions are administered without regard to race, color, religion, national origin, sex, military and/or veteran status, disability, or other legally protected status, and we will ensure that all employment decisions are based only on valid job requirements. SailPoint does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986.</p><p class="my-4 text-gray-700 leading-relaxed">Employees and applicants shall not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged in or may engage in any of the following activities:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Filing a complaint;</li><li class="leading-relaxed">Assisting or participating in an investigation, compliance evaluation, hearing, or any other activity related to the administration of the affirmative action provisions of Section 503, VEVRAA, or any other Federal, State or local law requiring equal opportunity for individuals with disabilities or protected veterans;</li><li class="leading-relaxed">Opposing any act or practice made unlawful by Section 503, VEVRAA, or their implementing regulations in this part, or any other Federal, State or local law requiring equal opportunity for individuals with disabilities or protected veterans; or</li><li class="leading-relaxed">Exercising any other right protected by section 503, VEVRAA or their implementing regulations.</li></ul><p class="my-4 text-gray-700 leading-relaxed">SailPoint will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified employee or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.</p><p class="my-4 text-gray-700 leading-relaxed">SailPoint’s affirmative action program contains an audit and reporting system which enables us to measure the effectiveness of our program, indicate any need for remedial action, determine the degree to which our objectives have been attained, determine whether protected veterans and individuals with disabilities had had the opportunity to participate in company-sponsored activities, measure our compliance with the program’s specific obligations, and document actions taken to comply with these obligations.</p>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.