Interactive Brokers Group, Inc. (NASDAQ: "IBKR") is a direct access electronic broker catering to the needs of professional and frequent traders, institutional investors, financial advisers, and introducing brokers. For over 40 years, Interactive Brokers has been the pioneer of the electronic trading revolution. We rapidly scaled from a small U.S. options market-maker into a sizable global trading firm by leveraging the power of technology and automation. We are committed to delivering value through technological innovation and providing our clients with unprecedented access to global markets at the lowest cost.

Interactive Brokers

Fraud Analyst

Enterprise DDQ / RFP Analyst

Enhanced Due Diligence Analyst - New Accounts

Clearing Operations Analyst

APAC Risk Assessment Analyst

Application Support Group Agent - Russian speaking

Financial Services Representative

Bilingual Identity Verification Analyst: Mandarin/English

Application Support Group Agent – New Accounts Team (German Speaking)

Interactive Brokers is searching for a Fraud Analyst on the Risk Assessment Team within the New Accounts Department in Mumbai. The Fraud Analyst will assist with ensuring compliance with Bank Secrecy Act, USA PATRIOT Act, anti-terrorist financing, sanctions, and industry AML laws and regulations. The role involves high-quality reviews of AML, KYC, sanctions, anti-fraud, and Politically Exposed Persons (PEP) issues for various client types, aiming to facilitate client onboarding and maintain relationships while expanding global service offerings. Candidates need prior financial services experience, extraordinary attention to detail, and strong communication skills.

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Company Overview</h3><p class="my-4 text-gray-700 leading-relaxed">Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.</p><p class="my-4 text-gray-700 leading-relaxed">IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.</p><p class="my-4 text-gray-700 leading-relaxed">Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.</p><p class="my-4 text-gray-700 leading-relaxed">This role is for the Risk Assessment Team (“RA”) within the New Accounts Department. The Analyst will report to a Risk Assessment Team Lead and will assist with ensuring the firm complies with Bank Secrecy Act, USA PATRIOT Act, anti-terrorist financing, sanctions, and industry AML laws and regulations. We are searching for candidates with prior experience in the financial services industry, extraordinary attention to detail, and strong communication skills.</p><p class="my-4 text-gray-700 leading-relaxed">The IBLLC RA is accountable for providing high-quality reviews of Anti Money Laundering (AML), Know Your Customer (KYC), sanctions, anti-fraud, and Politically Exposed Persons (PEP) issues for retail customers, financial advisors, hedge fund operators and other professional clients. The aim is to facilitate client onboarding by providing regulatory and compliance guidance while building and maintaining long-term client relationships as we expand our global service offerings.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Responsibilities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Identify and investigate alerts and escalated cases to detect fraud</li><li class="leading-relaxed">Develop, implement, and maintain fraud detection and prevention strategies</li><li class="leading-relaxed">Ensure compliance with fraud policies and procedures</li><li class="leading-relaxed">Collaborate with other departments to ensure fraud prevention measures are in place</li><li class="leading-relaxed">Advise management by collecting, analyzing, and summarizing data and trends</li><li class="leading-relaxed">All other duties or responsibilities assigned</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Qualification</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">1-3 years of experience conducting fraud or financial crimes investigations</li><li class="leading-relaxed">College degree is required.</li><li class="leading-relaxed">Knowledge of the Self-Regulatory Organization (SRO), Broker Dealer and/or Futures Commodity Merchant (“FCM”) environment, and equities and equity-linked products is key</li><li class="leading-relaxed">High proficiency with desktop applications and MS Office suite of products</li><li class="leading-relaxed">Must be comfortable working in an automated, hands-on environment</li><li class="leading-relaxed">Excellent written and oral communication skill sets</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Preferred Qualifications</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience within a Compliance Department, internal audit, legal or a control function of an SRO, BD or FCM.</li><li class="leading-relaxed">Trading background with the ability to understand and breakdown complex trading strategies.</li><li class="leading-relaxed">Certified Fraud Examiner (CFE) or similar certification</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Company Benefits & Perks:</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Competitive salary package.</li><li class="leading-relaxed">Performance based annual bonus (cash and stocks).</li><li class="leading-relaxed">Hybrid working model (3 days office/week).</li><li class="leading-relaxed">Group Medical & Life Insurance.</li><li class="leading-relaxed">Modern offices with free amenities & fully stocked cafeterias.</li><li class="leading-relaxed">Monthly food card & company paid snacks.</li><li class="leading-relaxed">Hardship/shift allowance with company provided pickup & drop facility*</li><li class="leading-relaxed">Attractive employee referral bonus.</li><li class="leading-relaxed">Frequent company sponsored team building events and outings.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><em>Depending upon the shifts.</em></li></ul><p class="my-4 text-gray-700 leading-relaxed">**<em>The benefits package is subject to change at the management's discretion.</em></p>

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This role is for a Customer Community & Marketing Specialist at AppZen, a leader in autonomous spend to pay software. The specialist will drive the Zendesk customer community and manage customer marketing programs, focusing on creating connections between customers and the product to foster advocacy and pipeline. Key responsibilities include community moderation, engagement planning, managing customer advocacy programs like G2 and Gartner Peer Insights reviews, and coordinating webinar logistics.

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Senior Solutions Consultant - Germany

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Lead Frontend Software Engineer

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Lead Sales Operations

Director of Sales Enablement

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Role:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You'll be the day-to-day driver of our Zendesk customer community and the operational backbone of our customer marketing programs. This role is about creating connections - between customers, between customers and our product, and turning those relationships into advocacy and pipeline.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Key Responsibilities:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Community Management:</strong> Own our Zendesk Community - moderate discussions, surface insights, plan engagement activities. Develop announcements, guides, and updates to inform customers about new product features, webinars, speaking opportunities, and ways to participate as AppZen advocates. Capture customer feedback and translate it into recommendations for Product and Marketing. Track and report on community engagement, sentiment, and participation metrics, making informed suggestions for how to increase activity over time</li><li class="leading-relaxed"><strong>Customer Advocacy Programs:</strong> Manage G2 and Gartner Peer Insights review programs - coordinate outreach, monitor submissions, and identify opportunities to strengthen our presence on both platforms. Identify compelling customer success stories and campaign themes from community conversations to inform Marketing's expansion-focused email initiatives. Coordinate Zoom webinar logistics including setup, promotional messaging, registration monitoring, live engagement tracking, and post-event coordination with Sales and CS teams</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Required Skills & Experience:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">4-6 years in community management or customer marketing, building engagement programs, and collaborating across Product, Marketing, and CS teams. Hands-on experience with Zendesk Community, HubSpot, and Zoom. Strong project management skills with the ability to stay organized, work proactively, and manage multiple priorities simultaneously. Strategic communications or content marketing background with writing skills to transform customer feedback into compelling stories. An analytical mindset with comfort tracking metrics and using data to inform decisions</li></ul>

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