Interface AI

Head of Customer Success

Senior Sales Engineer

Sales Development Representative

Enterprise Account Executive

Senior Product Manager

Senior Product Designer

Lead Product Manager - Conversational AI

Director of Product Management

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<p>- This assessment gives us an idea of your C++ skills<br>- Companies that evaluate this skillset in interviews: <strong>Rockstar Games, Ubisoft, Mayhem Studios, etc.</strong><br>- 10 Multiple Choice questions<br>- Average time to complete: <strong>7 to 10 minutes</strong></p>

<p>Let's assess your Data Structures! 📋<br>&nbsp;- This assessment gives us an idea of your problem solving skills using DSA<br>- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.<br>- 10 Multiple Choice questions<br>- Average time to complete: 7 to 10 minutes</p>

<p>Let's assess your Programming Patterns! 📋</p><p>- This assessment gives us an idea of your code architecture skills<br>- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.<br>- 10 Multiple Choice<strong> </strong>questions<br>- Average time to complete: 7<strong> </strong>to 10 minutes</p>

<p>Let's assess your OOPs skills! 📋</p><p>- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills<br>- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.<br>- 10 Multiple Choice questions<br>- Average time to complete:<strong> </strong>7 to 10 minutes</p>

<p>Let's assess your Unity Skills 📋<br><br>- This assessment gives us an idea of your Unity fundamentals<br>- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.<br>- 9 questions: 9 Multiple Choice<br>- Minimum score needed to qualify: 80%<br>- Average time to complete: 5 to 10 minutes</p>

Sportskeeda

Social Media Executive - NHL & US Sports

STAGE

Business Analyst - Content

Writer - NBA and NCAA Basketball

Tencent

Senior Finance Manager (Finance Business Partner)

IT Operations Intern

Activision

Principal Lighting Artist

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Sportskeeda seeks a Social Media Executive to manage its NHL and US sports social media presence. Responsibilities include creating quality content across platforms, coordinating with the social media team, analyzing media trends, writing captions/copy, developing content buckets, competitive analysis, and driving traffic.  Expertise in NFL, NHL, NASCAR, or IndyCar is crucial, along with social media management and copywriting experience.  The role is remote and contract-based.

GTA Writer

Editor - Pop Culture (SC)

Content Editor - MMA and Boxing

Gaming Editor

Timeless/Listicle Writer

Entertainment Writer - Soap Central

Content Manager - NASCAR (PFN)

Assistant Content Manager - MLB (PFN)

<div id="cw-rich-description" style="color:#171B27; margin-bottom: 32px;">  <span id="spandesc"><p>
  <span class="font">
    <span class="size">
      <b>About US</b></span></span> <br></p><div><br></div><div>
  <span class="font">
    <span class="size">Sportskeeda - For
      the hardcore sports fan</span> <span class="size"> <br></span></span></div><div><br></div><div><span class="font"><span class="size">Established in       2009,       Absolute Sports is the
      parent company of       Sportskeeda.com,
      ProFootballNetwork.com, SoapCentral.com and
      Deltiasgaming.com. We       are a subsidiary of Nazara
      Technologies, the only publicly listed       Indian gaming /
      diversified media company.</span></span></div><div>
<br></div><div>
  <span class="font">
    <span class="size">Sportskeeda is a
      global sports content platform that covers the world's biggest
      sports and esports subjects and serves over 100 Million fans every
      month. Our passionate team comprises top content creators from
      around the world who produce hundreds of well-researched content
      pieces on a daily basis. Sportskeeda has market leadership in
      multiple sports in the US, being #10 in Comscore rankings and a
      very close #2 in India (All Sports).</span> <span class="size"> <br></span></span></div><div>
<br></div><div><span>ProFootballNetwork.com is a
      NFL-focused property in the US with +11M monthly users.</span></div><div>
<br></div><div><span>SoapCentral.com is
      a       leading soap opera content destination in the US.</span></div><div>
<br></div><div><span>Deltiasgaming.com
      is       a dynamic and thriving online platform dedicated to
      providing       gamers of all skill levels with top-notch content,
      valuable       resources, and an engaging community.</span></div><div>

<br></div><p>
  <span class="highlight">
    <span class="colour">
      <span class="font">
        <span class="size">We
          are a Great Place to Work certified organization, with
          employees and     contributors working from various corners of
          the globe.</span></span></span></span> <span class="font"> <span class="size"> </span> <span class="size"> <br></span></span></p><div>

<br></div><p>
  <span class="highlight">
    <span class="colour">
      <b>
        <span class="font">
          <span class="size">The&nbsp;
  Opportunity</span></span></b></span></span></p><div>

  <span class="highlight">
    <span class="colour">
      <span class="font">
        <span class="size">Location:
          Remote</span></span></span></span>
    <span class="font"> <span class="size"> </span> <span class="size"> <br></span></span></div><div>
<span>Experience: 1+ Years</span></div><div>
<span>Role:
          Contract</span><br></div><div>
<br></div><div>
<b><span class="font"><span class="size">Key
  Responsibilities</span></span></b><br></div><ul><li>Help Manage several of Sportskeeda’s accounts, and media presence by producing quality content for various platforms while sticking to the strategies developed as a team.<br></li><li>Handle several accounts on different USA Sports<br></li><li>Coordinate with the rest of the Social Media team ensuring no piece of content is missed.<br></li><li>Analyze media trends, validating news and executing them in real time.<br></li><li>Writing texts and copyright for Sportskeeda on various social networks<br></li><li>Planning, developing, and producing content buckets.<br></li><li>Analysis of the competition<br></li><li>Help grow Sportskeeda’s traffic through US Sports content from social media.<span><br></span></li><li>Produce quality content while sticking to the company guidelines.<br></li><li>Help grow Sportskeeda’s traffic through US Sports content on social media.<br></li></ul></span><br><span id="spanreq"><h3>Requirements</h3><ul><li>MUST HAVE EXPERT KNOWLEDGE on at least one of the following sports (NFL, NHL,NASCAR,Indycar) <br></li><li><span>MUST HAVE EXPERIENCE working in any position related to Social Media Manager<br></span></li><li><span>MUST HAVE EXPERIENCE in caption writing/ copywriting<br></span></li><li><span>Have a basic understanding of other USA Sports.<br></span></li><li><span>Willing to learn other USA Sports<br></span></li><li><span>Advanced level of English (Written and Spoken)<br></span></li><li><span>Excellent spelling and writing<br></span></li><li><span>Understanding of social media and Social Media Trends<br></span></li><li><span>Experience Working in social media.<br></span></li><li><span>Have your computer with internet access.<br></span></li><li><span>Basic knowledge of digital marketing<br></span></li></ul><div><br></div></span><br>  </div>

Follow Mayank - career advice

Follow Mayank Grover for game development resources

Free | C# | Midnight Pizza Fight

Free | C++ | Lethos

Free | C++ | Pong

Follow Abhishek - tech content

Follow Abhishek Smith for game programming content

This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.

Unity Game Engine

Unity Event Functions - Clash Royale

Unity Component System

Unity NavMesh Agent

Game Dev Assessments

The Head of Customer Success will lead and scale the Customer Success organization, ensuring customers achieve maximum value from the Interface platform, driving retention, expansion, and advocacy.  This pivotal role involves building long-term relationships with enterprise and mid-market clients, fostering a customer-centric culture, and delivering measurable business impact. Responsibilities include strategic leadership, value realization, retention and growth, team leadership and development, customer advocacy, operational excellence, and cross-functional collaboration. The ideal candidate will have 10+ years of experience in Customer Success or Account Management, with at least 5 years in leadership, preferably in FinTech.  Experience with AI-powered technologies is a plus.

Senior Product Marketing Manager

<div id="content" class="">
    <div class="content-intro"><p><a class="c-link c-link--underline" href="http://interface.ai/" target="_blank" data-stringify-link="http://interface.ai" data-sk="tooltip_parent">interface.ai</a> is the industry's-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company's integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI.</p>
<p>Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions, while improving operational efficiencies and driving revenue growth.</p>
<p>interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. Combining this with deep industry expertise,&nbsp;<a class="c-link c-link--underline" href="http://interface.ai/" target="_blank" data-stringify-link="http://interface.ai" data-sk="tooltip_parent">interface.ai</a>&nbsp;is the AI solution for banks and credit unions that want to deliver exceptional experiences and stay at the forefront of AI innovation.</p></div>

    <p><span style="font-size: 10pt;"><strong>Head of Customer Success</strong></span></p>
<p><span style="font-size: 10pt;">The Head of Customer Success will lead and scale our Customer Success organization, ensuring customers achieve maximum value from the Interface platform while driving retention, expansion, and customer advocacy. This role is pivotal in building long-term relationships with enterprise and mid-market clients, fostering a customer-centric culture, and delivering measurable business impact. As a key leader, you will play a crucial role in shaping our customer engagement strategy and identifying opportunities to maximize customer value while driving revenue growth.</span></p>
<h3><span style="font-size: 10pt;"><strong>What You Will Do</strong></span></h3>
<h4><span style="font-size: 10pt;"><strong>Strategic Leadership &amp; Value Realization</strong></span></h4>
<ul>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Lead the onboarding process, ensuring a seamless transition from sales to delivery and accelerating time-to-value.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Develop and execute a customer success strategy aligned with company growth goals, focusing on customer outcomes and value realization.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Create and implement structured playbooks for onboarding, adoption, renewal, and expansion as well as escalated account handling.&nbsp;</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Identify and capitalize on customer value opportunities, ensuring our solutions continuously drive measurable business impact for clients.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Build and optimize frameworks that improve customer adoption, engagement, and lifetime value.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Establish best-in-class processes to enhance operational efficiency and ensure scalable growth.</span></li>
</ul>
<h4><span style="font-size: 10pt;"><strong>Retention &amp; Growth</strong></span></h4>
<ul>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Develop and implement customer health metrics, predictive analytics, and risk assessment models to proactively address churn and enhance engagement.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Identify key improvement opportunities through data-driven insights and customer feedback.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Partner closely with Sales to craft and execute upsell and cross-sell strategies that align with customer needs and maximize lifetime value.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Build trusted advisor relationships with key customers, ensuring continued success and driving long-term loyalty.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Partner with our Account Management team to drive renewals and contract expansions, leveraging strategic engagement to maintain high retention and renewal rates.</span></li>
</ul>
<h4><span style="font-size: 10pt;"><strong>Team Leadership &amp; Development</strong></span></h4>
<ul>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Build, scale, and mentor a high-performing Customer Success team that is passionate about delivering customer value.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Foster a culture of accountability, setting clear KPIs and performance metrics for continuous improvement.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Drive team excellence through structured training, mentorship, and professional development programs.</span></li>
</ul>
<h4><span style="font-size: 10pt;"><strong>Customer Advocacy &amp; Thought Leadership</strong></span></h4>
<ul>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Act as the voice of the customer internally, ensuring feedback informs product innovation and service enhancements.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Develop strong relationships with key clients, acting as an executive sponsor and trusted advisor.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Partner with internal teams to co-create tailored solutions that align with customer goals and evolving needs.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Drive thought leadership through customer engagement programs, including case studies, testimonials, and industry insights.</span></li>
</ul>
<h4><span style="font-size: 10pt;"><strong>Operational Excellence &amp; Efficiency</strong></span></h4>
<ul>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Implement and optimize customer success tools and processes, including CRM and analytics platforms such as Salesforce.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Establish standardized reporting on customer health scores, satisfaction metrics (e.g., NPS, CSAT), and engagement trends.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Continuously refine operational strategies to enhance scalability, efficiency, and impact.</span></li>
</ul>
<h4><span style="font-size: 10pt;"><strong>Cross-Functional Collaboration</strong></span></h4>
<ul>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Work closely with Product and Engineering to influence the roadmap based on customer feedback and market trends.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Partner with Marketing to develop compelling customer narratives, case studies, and success stories.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Collaborate with Sales to drive seamless handoffs and ensure alignment on customer value strategies.</span></li>
</ul>
<h3><span style="font-size: 10pt;"><strong>What You Bring</strong></span></h3>
<ul>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">10+ years of experience in Customer Success or Account Management roles, with at least 5 years in leadership positions.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Experience working with AI-powered technologies or customer experience platforms is a plus.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Proven track record of managing and scaling customer success organizations in a SaaS company, preferably in FinTech.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Deep understanding of SaaS business models and key metrics, including NRR, churn, and LTV.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Exceptional leadership and people management skills, with experience leading global teams.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Ability to navigate complex, enterprise-level customer relationships and drive executive engagement.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Strong analytical and problem-solving skills; ability to leverage data to inform strategy and drive decisions.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Excellent communication and presentation skills, with the ability to engage and influence senior stakeholders.</span></li>
</ul>
<h3><span style="font-size: 10pt;"><strong>Compensation</strong></span></h3>
<p><span style="font-size: 10pt;">Base compensation is expected to be between $150,000- $175,000. Exact compensation may vary based on skills and location.</span></p>
<h3><span style="font-size: 10pt;"><strong>What We Offer</strong></span></h3>
<p><span style="font-size: 10pt;">💻 Remote-First Policy</span><br><span style="font-size: 10pt;">🏥 Medical/Dental/Vision Insurance</span><br><span style="font-size: 10pt;">🏝 PTO &amp; Holidays</span><br><span style="font-size: 10pt;">✨ Life Insurance</span></p>
<p><span style="font-size: 10pt;">This is an opportunity to lead and shape a world-class Customer Success function, drive meaningful impact, and be a key contributor to Interface AI’s growth and customer-centric vision.</span></p>

    

    <div class="content-conclusion"><p>At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not&nbsp; discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.</p></div>
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