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This role assists claimants in completing Social Security Disability applications by asking personal questions to gather necessary information about their disability and qualifications. Calls typically last 30-45 minutes, requiring the application specialist to demonstrate patience and empathy. The position ensures applications are completed fully and accurately, utilizing various systems for the process.

Inside Sales Consultant (Entry-Level)

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Description</h3>The range is $14.50 - $18.00 per hour, with an ability to earn a performance-based bonus up to $750/Month.Onsite: - pay $18/ hrRemote hiring areas: Non- MN pays $14.50/ hrpreferred states: Iowa/Texas/Georgia/VirginiaTerms: Full-Time. This is an hourly, non-exempt position.Hours of operation: Monday through Friday 8:00 am - 8:30 pm<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Us:</h3>Premier Disability Services, LLC® is a full-service Social Security Disability advocacy firm.We assist individuals in successfully obtaining their Social Security Disability benefits.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Role:</h3>The role will assists claimants with completing the Security Disability application, by asking a series of personal questions to obtain necessary information about their disability and qualifications for disability benefits. Calls typically last 30-45 minutes, and the application specialist must demonstrate patience and empathy. The position must ensure that the application is completed fully and accurately.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Responsibilities:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Completes the online application for the claimant.</li><li class="leading-relaxed">Asks a series of personal medical questions.</li><li class="leading-relaxed">Uses several systems to complete the process. Website, internal, and order management systems.</li><li class="leading-relaxed">Demonstrate Empathy, Compassion, and Patience.</li><li class="leading-relaxed">Maintain confidentiality of sensitive information</li><li class="leading-relaxed">Meet productivity and quality goals.</li><li class="leading-relaxed">Use of call management software to answer calls, adhere to specified schedule, and breaks.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Qualifications:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Previous experience in a call center environment.</li><li class="leading-relaxed">Customer service orientated with demonstrated ability to show empathy.</li><li class="leading-relaxed">Excellent written and verbal communication skills</li><li class="leading-relaxed">Must be patient and inclined to help others.</li><li class="leading-relaxed">Must be detail oriented.</li><li class="leading-relaxed">Ability to achieve high productivity and quality standards.</li><li class="leading-relaxed">Proficient working knowledge of Windows OS, Internet, and associated software.</li><li class="leading-relaxed">BILINGUAL - English/Spanish a plus.</li></ul>In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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Nium

Head - Compliance Operations

Aardman 

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As the Head of Compliance Operations, you will lead Nium’s global Operations team, focusing on 1st Line of Defence activities across various products and jurisdictions. Your role ensures adherence to performance SLAs, risk appetites, and regulatory requirements. Key responsibilities include facilitating client onboarding, managing AML, fraud, and screening alerts, and conducting Quality Checking. You will also be responsible for staffing, managing third-party providers, defining escalation points, leading new product reviews, identifying control gaps, and enhancing operational policies and procedures.

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As the Head of Compliance Operations you will be working as part of Nium’s global, dynamic Operations team. The Compliance Operations team is responsible for leading 1st Line of Defence activities for all relevant products and jurisdictions, ensuring that the business remains within defined performance SLAs whilst simultaneously ensuring risk appetites and regulatory requirements are adhered to. The Compliance Operations team are responsible for the facilitation of client onboarding, the working of AML, fraud, and screening (sanctions, PEPs, enforcement and negative news) alerts, and ensuring Quality Checking (QC) is conducted.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Key Responsibilities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Ensuring all compliance related activities are completed to both internal and external standards, and within agreed SLAs</li><li class="leading-relaxed">Ensure that staffing levels are adequate for demand, and projection tools are utilised to predict and determine future volume. Remain in a state of control.</li><li class="leading-relaxed">Where necessary, lead the engagement, selection, and management of 3rd party providers to ensure compliance operation volume is effectively managed on an ongoing basis</li><li class="leading-relaxed">Ensure that all points of escalation to the 2nd line and Senior Management are clearly defined, kept up to date, and continually adhered to</li><li class="leading-relaxed">Lead new Product and Jurisdiction reviews on behalf of Compliance Operations</li><li class="leading-relaxed">Identify control gaps and lead the implementation of control enhancements that could impact the compliance of Nium</li><li class="leading-relaxed">Build up and maintain compliance Quality Checking (QC) and testing activities as per regulatory and governance requirements and issue internal reports to Senior Management on quality and performance</li><li class="leading-relaxed">Develop and improve the company’s Operational policies and procedures on an ongoing basis</li><li class="leading-relaxed">Be a key stakeholder in the facilitation of Compliance external audits, exams, and support on bank partner requests</li><li class="leading-relaxed">Ensure operational reporting to partner banks is conducted and distributed within agreed SLAs</li><li class="leading-relaxed">Continually assist to improve and streamline end to end compliance operational processes through automation and technology</li><li class="leading-relaxed">Manage and contribute to global Compliance Committees.</li><li class="leading-relaxed">Participate in Compliance or business-driven projects, including regulatory developments and strategic initiatives</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Requirements</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">At least 10 years’ experience within regulated companies, in senior compliance role(s) with robust knowledge on Compliance topics (KYB / KYC, AML/CFT, Sanctions etc.) and experience in managing and leading a team.</li><li class="leading-relaxed">Good understanding of the global Payments/Fintech industry</li><li class="leading-relaxed">ACAMS / CRCM / ICA certified (preferable)</li><li class="leading-relaxed">Experience with correspondent banking, banking as a service, and Financial Institution clients</li><li class="leading-relaxed">Strong analytical skills with experience in problem solving and being able to implement and deliver solutions</li><li class="leading-relaxed">Demonstrate clear sense of accountability in performing the role and a positive demeanour</li><li class="leading-relaxed">Ability to identify risks, control gaps, inefficiencies, see the bigger picture, challenge the current status quo and define scalable and sustainable processes and methodology</li><li class="leading-relaxed">Ability to lead end to end process and control improvements cross functionally and across various regions</li><li class="leading-relaxed">Proven ability to manage large, complex, and geographically dispersed operational teams</li><li class="leading-relaxed">Able to prioritise quickly and meet deadlines even under pressure</li><li class="leading-relaxed">Strong stakeholder management and communication skills</li><li class="leading-relaxed">Willingness to learn continuously and keep up to date with the Payments industry and its regulatory landscape (Globally).</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What we offer at Nium</h2>We Value Performance: Through competitive salaries, performance bonuses, sales commissions, equity for specific roles and recognition programs, we ensure that all our employees are well rewarded and incentivized for their hard work.We Care: The wellness of Nium’ers is our #1 priority. We offer medical coverage along with 24/7 employee assistance program, generous vacation programs including our year-end shut down. We also provide a flexible hybrid working environment (3 days per week in the office).We Upskill Ourselves: We are curious, and always want to learn more with a focus on upskilling ourselves. We provide role-specific training, internal workshops, and a learning stipend.We Constantly Innovate: Since our inception, Nium has received constant recognition and awards for how we approach both our business and talent opportunities. Check out <a href="https://www.nium.com/newsroom/cnbc-names-nium-among-worlds-top-fintech-companies-2024" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">CNBC World’s Top Fintech Companies 2024.</a>We Celebrate Together: We recognize that work is also about creating great relationships with each other. We celebrate together with company-wide social events, team bonding activities, happy hours, team offsites, and much more!We Thrive With Diversity: Nium is truly a global company, with more than 33 nationalities, based in 18+ countries and more than 10 office locations. As an equal opportunity employer, we are committed to providing a safe and welcoming environment for everyone.For more detailed region-specific benefits: <a href="https://www.nium.com/careers#careers-perks" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://www.nium.com/careers#careers-perks</a>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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