IT Security Operations Engineer - (Onsite in Syracuse, NY)

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JMA Wireless is seeking an IT Infrastructure Security Operations Engineer to manage the day-to-day operational security posture of their enterprise infrastructure. This role focuses on Continuous Diagnostics and Mitigation (CDM), involving monitoring infrastructure health, enforcing configuration baselines, managing patching cadence, coordinating vulnerability remediation, and ensuring environments remain hardened. The engineer will work within IT Infrastructure Operations, complementing the Cybersecurity function by executing remediation and hardening tasks, rather than governance or audit.

Intermediate Engineer - Software Quality Assurance

JMA is restoring U.S. leadership in wireless technology at a critical time in the transition to 5G. It makes the world’s most advanced software-based 5G platform, designed, coded, and manufactured in Syracuse, NY at the only U.S.-owned 5G factory in the country.Across its global tech centers, JMA makes 5G possible for organizations with the most critical connectivity demands in the world. JMA’s technology is ushering in a new era of connectivity for leading mobile carriers, the most iconic stadiums, major universities, leading healthcare centers, the busiest transit centers, and the U.S. Military.5G is more than another G on your phone — it is a generational opportunity to change the way the world operates. Join the industry’s fastest growing technology company to shape that future today.We are seeking an IT Infrastructure Security Operations Engineer to own the day-to-day operational security posture of our enterprise infrastructure. This role is focused on Continuous Diagnostics and Mitigation (CDM) — the ongoing work of monitoring infrastructure health, enforcing configuration baselines, managing patching cadence, coordinating vulnerability remediation, and ensuring our environments remain hardened between audit cycles.This is an operational execution role, not a governance or audit role. The Infrastructure Security Operations Engineer works within IT Infrastructure Operations and complements our Cybersecurity function, which owns governance, audit, and security assessment. Together, the two functions maintain a healthy separation of duties — Cybersecurity assesses, Infrastructure Operations remediates and hardens.The ideal candidate brings deep hands-on experience across both Windows and Linux environments, a strong understanding of security operations at the infrastructure level, and the discipline to maintain continuous hygiene rather than reactive fixes.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Responsibilities:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Own and execute the Continuous Diagnostics and Mitigation (CDM) program for enterprise infrastructure, including both Windows and Linux environments.</li><li class="leading-relaxed">Manage and enforce patch management cadence across all infrastructure systems, tracking compliance and driving remediation of gaps.</li><li class="leading-relaxed">Establish and maintain configuration baselines for servers, endpoints, and network-adjacent systems; monitor for drift and enforce corrections.</li><li class="leading-relaxed">Coordinate vulnerability remediation by triaging scan results, prioritizing findings, and working with Systems and Network teams to implement fixes within defined SLAs.</li><li class="leading-relaxed">Conduct and manage access reviews, ensuring appropriate permissions, removing stale accounts, and documenting findings.</li><li class="leading-relaxed">Continuously monitor infrastructure security posture using available tools (SIEM, endpoint protection, vulnerability scanners) and escalate anomalies as appropriate.</li><li class="leading-relaxed">Prepare and maintain operational evidence to support internal and external audits, ensuring Infrastructure Operations can demonstrate compliance with frameworks such as CMMC, SOC2, and ISO 27001.</li><li class="leading-relaxed">Create, update, and maintain detailed documentation for security operations processes, controls, and remediation activities.</li><li class="leading-relaxed">Collaborate with the Cybersecurity team to align operational execution with governance requirements, audit findings, and evolving security standards.</li><li class="leading-relaxed">Collaborate with Systems Administrators and Systems Engineers to ensure security practices are integrated into daily infrastructure operations rather than treated as separate workstreams.</li><li class="leading-relaxed">Identify opportunities to automate and improve security operations workflows, reducing manual effort and increasing consistency.</li><li class="leading-relaxed">Provide Tier 2/3 escalation support for security-related infrastructure issues and end user support requests that exceed Help Desk capabilities.</li><li class="leading-relaxed">Stay current with evolving threats, vulnerabilities, and industry best practices to continuously improve the organization's security posture.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Required Skills & Experience:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">6+ years of experience in infrastructure security operations, systems administration with a security focus, or a related technical discipline.</li><li class="leading-relaxed">Strong hands-on experience across both Windows and Linux server environments.</li><li class="leading-relaxed">Demonstrated experience with patch management processes and tools across heterogeneous environments.</li><li class="leading-relaxed">Experience with vulnerability scanning, triage, and remediation coordination.</li><li class="leading-relaxed">Familiarity with SIEM platforms, endpoint protection tools, and infrastructure monitoring solutions.</li><li class="leading-relaxed">Understanding of configuration management and baseline enforcement concepts.</li><li class="leading-relaxed">Experience conducting or supporting access reviews and identity hygiene processes.</li><li class="leading-relaxed">Working knowledge of compliance frameworks such as CMMC, SOC2, or ISO 27001 and experience preparing operational evidence for audits.</li><li class="leading-relaxed">Strong documentation skills and a disciplined approach to process consistency.</li><li class="leading-relaxed">Excellent communication and collaboration skills, with the ability to work across infrastructure, security, and leadership teams.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Preferred Skills & Experience:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience building or maturing a CDM program or equivalent continuous security operations function.</li><li class="leading-relaxed">Familiarity with scripting and automation (PowerShell, Bash, Python) to streamline security operations tasks.</li><li class="leading-relaxed">Experience with configuration management tools such as Ansible, Puppet, or similar.</li><li class="leading-relaxed">Experience with Active Directory, Group Policy, and M365/Entra from a security and compliance perspective.</li><li class="leading-relaxed">Familiarity with network security concepts (firewalls, segmentation, VPN) sufficient to collaborate with Network Engineering.</li><li class="leading-relaxed">Relevant certifications such as CompTIA Security+, CISSP, CISM, GIAC, or similar.</li></ul>#LI-TM1At JMA, our people are deeply committed to their work and we provide benefits to match. When you join JMA you have immediate access to everything you need. Whether you're looking for employee discounts, financial, legal and/or childcare resources and support, we have you covered. We believe in providing comprehensive health and wellness coverage along with monetary rewards towards health goals, in addition to numerous company-provided personal protection benefits at no additional cost to you.At JMA, we don’t just accept differences — we embrace them. JMA is proud to be an equal opportunity workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristic.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Sonar is seeking a brilliant, motivated Customer Onboarding Engineer to help organizations build responsible, secure, high-quality code. This role involves delivering high-impact onboarding experiences, boosting customer satisfaction, and accelerating product adoption. You will build strong relationships with customer teams, gain insights into their SDLC and DevOps practices, and act as their advocate within Sonar to shape product offerings. The mission is to provide solutions that deliver Clean Code.

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Why should I Apply:</h3>At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quickly and systematically. We build solutions that don’t just solve symptoms of problems – we fix problems at the source – source code, to be specific.We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. We believe team members should have the opportunity to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: provide solutions that deliver Clean Code.Why should I Apply: At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quickly and systematically. We build solutions that don’t just solve symptoms of problems – we fix problems at the source – source code, to be specific. We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. We believe team members should have the opportunity to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: provide solutions that deliver Clean Code.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">The impact you will have</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Deliver high-impact onboarding experiences that boost customer satisfaction and accelerate product adoption.</li><li class="leading-relaxed">Build strong relationships with customer operational and developer teams, fostering trust and collaboration.</li><li class="leading-relaxed">Gain deep insights into customers' SDLC and DevOps practices, sharing valuable feedback with internal teams to shape Sonar’s product offerings.</li><li class="leading-relaxed">Act as the customer’s advocate within Sonar, ensuring their needs and challenges are represented in product development discussions.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">On a daily basis, you will</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Directly assist customer teams with the installation, configuration, and usage of SonarQube, including assessing existing free or commercial installations and incorporating them into a tailored, time-boxed onboarding plan.</li><li class="leading-relaxed">Collaborate with sales teams to ensure a seamless customer transition from the completion of the sale through the end of the onboarding engagement, maintaining alignment and delivering a smooth onboarding experience.</li><li class="leading-relaxed">Contribute to the evolution of the onboarding program by templatizing processes and sharing feedback within the Sonar Customer Onboarding team.</li><li class="leading-relaxed">Actively listen to customers to identify technical challenges or adoption barriers and develop actionable plans to address them.</li><li class="leading-relaxed">Educate customers on the value of static code analysis and the unique benefits of the Sonar ecosystem.</li><li class="leading-relaxed">Hand off completed onboarding engagements to Account Managers, Technical Advisors, and/or Support Engineers with detailed documentation and follow-up plans.</li><li class="leading-relaxed">Track Sonar product development to maintain expertise, report any identified gaps, and advocate for solutions that enhance the customer experience.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">The skills you will demonstrate</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">At least 5 years of hands-on experience in software development and/or DevOps engineering, providing a strong foundation for understanding our products and their usage.</li><li class="leading-relaxed">Practical knowledge of software deployment platforms and technologies, including Linux, Windows, Docker, Kubernetes, AWS, Azure, and GCP.</li><li class="leading-relaxed">Familiarity with Continuous Integration tools (e.g., GitHub Actions) and DevOps platforms (e.g., GitHub, GitLab, Azure DevOps, Bitbucket).</li><li class="leading-relaxed">Proficiency in live troubleshooting and resolving customer challenges in real time.</li><li class="leading-relaxed">At least 5 years of experience in customer-facing roles, such as pre- or post-sales activities, with proven communication and service excellence.</li><li class="leading-relaxed">Exceptional listening skills to abstract and formalize customer needs, paired with a collaborative mindset to share feedback and learnings with the team.</li><li class="leading-relaxed">Strong organizational skills, attention to detail, and the autonomy to manage your activity with limited supervision.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Why you will love it here:</h3>• Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness – and embraces the right to fail (and get right back up again!). We believe that the best idea wins and everyone has a voice.• We believe that great people make a great company. We value people skills as much as technical skills and strive to keep things friendly and laid-back while still being passionate leaders in our domains. Our 550+ SonarSourcers from 33 different nationalities can relate!• We embrace work-life balance. It is important to maintain a healthy work-life balance. This is why we have a flexible work policy that includes remote and in-office hybrid work (minimum three days a week in the office - Monday/Tuesday/Thursday).• We have a growth mindset. We love to learn and believe that continuous education is critical to our success. In an ever-changing industry, new skills are a must, and we're happy to help our team acquire them.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">We prioritize Diversity, Equity, and Inclusion:</h3>At Sonar, we are a global workforce and recognize the value of different backgrounds, and global cultures.We are committed to creating a diverse work environment and are proud to be an equal-opportunity employer. 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