Kepler Interactive

Intermediate Systems Administrator (12 month fixed term employment)

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As a Systems Administrator, you'll play a pivotal role in supporting and optimizing IT operations within the company. In this key position, you'll utilize your extensive technical expertise to deliver exceptional end-user support, resolve complex IT issues, streamline processes, and participate in IT projects. The goal is to support game development through maximising operation efficiency and removing technical roadblocks to allow our developers to focus on making the best game possible.

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Role Summary</h3><p class="my-4 text-gray-700 leading-relaxed">As a Systems Administrator, you'll play a pivotal role in supporting and optimizing IT operations within the company. In this key position, you'll utilize your extensive technical expertise to deliver exceptional end-user support, resolve complex IT issues, streamline processes, and participate in IT projects.</p><p class="my-4 text-gray-700 leading-relaxed">The goal is to support game development through maximising operation efficiency and removing technical roadblocks to allow our developers to focus on making the best game possible.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Key responsibilities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Provide expert technical support and manage IT operations, ensuring efficient resolution of hardware, software, and network-related issues within established service-level agreements.</li><li class="leading-relaxed">Identify and address technical requirements, workflows, and technology-related challenges; propose and develop comprehensive solutions.</li><li class="leading-relaxed">Advocate for IT needs for both office-based and remote employees.</li><li class="leading-relaxed">Work with the People Team to ensure smooth technical onboarding and offboarding processes.</li><li class="leading-relaxed">Ensure appropriate equipment allocation and permissions management.</li><li class="leading-relaxed">Manage the procurement, tracking, and disposal of IT assets.</li><li class="leading-relaxed">Manage software licensing, procurement, cost analysis, and audits.</li><li class="leading-relaxed">Install, support, repair, and maintain advanced computer systems and servers.</li><li class="leading-relaxed">Monitor performance metrics and respond to service outages</li><li class="leading-relaxed">Participate in complex IT projects, ensuring accountability for milestones and deliverables.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Qualifications and Experience</h3><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Required</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Demonstrable experience within a Systems Administrator-level position, with a focus on technical aspects.</li><li class="leading-relaxed">Tertiary qualification in Computer Science, Information Systems, System Administration, or equivalent.</li><li class="leading-relaxed">Strong knowledge of advanced systems and networking software, hardware, and protocols.</li><li class="leading-relaxed">Exceptional technical problem-solving skills.</li><li class="leading-relaxed">Strong emphasis on thorough documentation practices.</li><li class="leading-relaxed">Excellent communication and technical writing skills.</li><li class="leading-relaxed">Ability to handle third-level responsibilities as needed.</li><li class="leading-relaxed">Capable of working independently and collaboratively in a fast-paced environment.</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Preferred</h4><p class="my-4 text-gray-700 leading-relaxed">Familiarity with tools we work with (or their equivalent):</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">CI/CD: Source control (Perforce, Git, SVN).</li><li class="leading-relaxed">Productivity Suite: Microsoft 365, Azure, Google Workspace.</li><li class="leading-relaxed">Cloud Infrastructure: AWS EC2, Azure VM, GCE</li><li class="leading-relaxed">Hypervisors: Proxmox, Hyper-V</li><li class="leading-relaxed">Networking: Cato Networks, Ubiquiti</li><li class="leading-relaxed">IT Management: RMM/MDM (NinjaOne, Intune).</li><li class="leading-relaxed">Ticketing and Service Management: Freshservice, Jira Service Desk</li><li class="leading-relaxed">Communication: Slack, Microsoft Teams</li><li class="leading-relaxed">Endpoint Security: SentinelOne, Windows Defender ATP</li><li class="leading-relaxed">Email Security: Checkpoint Harmony, Office 365 ATP</li><li class="leading-relaxed">Documentation: Confluence, SharePoint</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Skills and Behavioural Competencies</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Initiative and autonomy</strong>: You take responsibility for your work and are able to work autonomously. You show initiative and determine when issues should be escalated.</li><li class="leading-relaxed"><strong>Clear,</strong> consistent and proactive communicator: You think about what information people need and convey that information in a transparent, clear and timely manner. You check to see if people have understood or need additional information. You identify when you need more information to do your job and ask for it.</li><li class="leading-relaxed"><strong>Problem solving</strong>: Strong problem-solving skills and the ability to exercise sound judgement and make decisions based on accurate and timely information.</li><li class="leading-relaxed"><strong>Openness to change</strong>: You want to learn what works, share ideas, and are willing to try new things out. You are adaptable and prepared to shift direction after discussion about benefits and risks.</li><li class="leading-relaxed"><strong>Teamwork</strong>: You are willing to assist and support others as required and get on with team members.</li><li class="leading-relaxed"><strong>Planning, organisation, and attention to detail</strong>: You develop and use systems to organise and keep track of information or work progress. You review and check the accuracy of information. You show an ability to work on and prioritise multiple initiatives at the same time.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Japanese Visa Qualifications</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">A bachelor's degree or 10 years of experience.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">How can we support you?</h3><p class="my-4 text-gray-700 leading-relaxed">We want to set you up for success and make our recruitment process as accessible as possible for you.</p><p class="my-4 text-gray-700 leading-relaxed">In your application, feel free to let us know if you need anything to make your experience or environment more comfortable. We'll do our best to support you!</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">At Shapefarm we…</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Are humble</li><li class="leading-relaxed">Make sure the job gets done</li><li class="leading-relaxed">Take responsibility for our work and our actions</li><li class="leading-relaxed">Have the willingness to walk the extra mile to help others</li><li class="leading-relaxed">Have a positive attitude towards problem-solving</li></ul>

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As a Senior Digital Analyst, you will play a pivotal role in shaping the future of online car markets and enhancing the user experience for millions of car buyers and sellers.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About the Role:</h2><p class="my-4 text-gray-700 leading-relaxed">We are seeking a Senior Digital Analyst with deep expertise in analytics tagging, data collection, and measurement implementation across both web and mobile app ecosystems. This role is ideal for someone who combines technical acumen with strategic thinking — ensuring data quality, scalable measurement frameworks, and actionable insights that drive business growth.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Responsibilities:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Lead analytics implementation projects across web and mobile applications using Google Analytics (GA4), Google Tag Manager (GTM), Firebase, BigQuery, and AppsFlyer.</li><li class="leading-relaxed">Design and maintain robust data tracking frameworks aligned with business objectives and KPIs.</li><li class="leading-relaxed">Ensure data accuracy, governance, and compliance across all digital platforms.</li><li class="leading-relaxed">Partner with developers to validate and debug tracking implementations, leveraging your foundational JavaScript knowledge.</li><li class="leading-relaxed">Manage and optimize server-side tagging and advanced event-tracking setups.</li><li class="leading-relaxed">Use SQL and BigQuery to validate data pipelines, perform QA, and support analytics reporting.</li><li class="leading-relaxed">Act as a strategic partner to marketing, product, and engineering teams to define measurement strategies for new features and campaigns.</li><li class="leading-relaxed">Provide technical mentorship and guidance to junior analysts and implementation specialists.</li><li class="leading-relaxed">Communicate implementation progress, data issues, and insights clearly to non-technical stakeholders.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Requirements:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">5+ years of experience in digital analytics implementation or a similar technical analytics role.</li><li class="leading-relaxed">Proven expertise with:</li><li class="leading-relaxed">Google Analytics (GA4) for web and app tracking</li><li class="leading-relaxed">Google Tag Manager (Web & Server-Side)</li><li class="leading-relaxed">Firebase Analytics</li><li class="leading-relaxed">BigQuery (SQL proficiency required)</li><li class="leading-relaxed">AppsFlyer or similar MMPs (Mobile Measurement Partners)</li><li class="leading-relaxed">Strong understanding of web and mobile app ecosystems, including SDK integrations, event structures, and user journey tracking.</li><li class="leading-relaxed">Solid foundational knowledge of JavaScript and SQL for tag customization and data validation.</li><li class="leading-relaxed">Experience with data layer design and governance best practices.</li><li class="leading-relaxed">Demonstrated ability to lead cross-functional projects independently, from scoping to delivery.</li><li class="leading-relaxed">Excellent communication, collaboration, and stakeholder management skills.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Nice to have:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience with privacy-centric implementations (Consent Mode, GDPR, etc.).</li><li class="leading-relaxed">Knowledge of marketing technology ecosystems (e.g., Google Ads, DV360, Meta Pixel).</li><li class="leading-relaxed">Familiarity with CI/CD workflows, Git, or API-based integrations for tagging automation.</li><li class="leading-relaxed">Prior experience in an enterprise or multi-market environment.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">We offer*:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Flexible working format - remote, office-based or flexible</li><li class="leading-relaxed">A competitive salary and good compensation package</li><li class="leading-relaxed">Personalized career growth</li><li class="leading-relaxed">Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)</li><li class="leading-relaxed">Active tech communities with regular knowledge sharing</li><li class="leading-relaxed">Education reimbursement</li><li class="leading-relaxed">Memorable anniversary presents</li><li class="leading-relaxed">Corporate events and team buildings</li><li class="leading-relaxed">Other location-specific benefits</li></ul><p class="my-4 text-gray-700 leading-relaxed">*not applicable for freelancers</p>

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