Keywords Studiosare the leading provider of creative and technical services to the global video game industry. We are trusted and relied upon by 23 of 25 top video game companies to collaborate with them throughout the concept, development, and live operations of the most popular AAA franchises in the world. Great games are the product of great teams, and exceptional individuals are essential to their success.

Keywords International

Senior Engineering Manager

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The Engineering Manager at Helpshift will lead a team of engineers, contributing to the development and maintenance of the company's AI-powered customer service platform. This role involves working in a fast-paced, technology-driven environment, focusing on shipping quality features and maintaining systems. The manager will be responsible for guiding a product-minded team, ensuring the delivery of high-quality products, and staying updated on the latest technology trends. This position requires a solution-oriented individual with a passion for technology and team leadership.

Engineering Manager:&nbsp; Helpshift, A Keywords Studio, bridges the disconnect between conventional customer service channels—such as email and phone support—and a growing consumer base that does more on mobile phones and has a strong preference for messaging as the primary mode of communication. Through Helpshift’s AI-powered customer service platform, companies can resolve issues more efficiently, boosting customer satisfaction in the process. Companies such as Supercell, Scopely, Rovio, and hundreds of other leading brands use the Helpshift platform to provide messaging-first customer support. Helpshift is installed on two billion devices worldwide and serves more than 820 million active consumers. We are looking for an ambitious, experienced, driven, &amp; solution-oriented individual that thrives in a fast-paced, cutting-edge, technology-driven environment. Keywords Studios continues to build world-leading capabilities in services that video game and similar interactive content creators need. We stand shoulder to shoulder with our clients, working as their external partner, providing access to our teams of experts where and when needed. People that work at Keywords are passionate, talented, committed, and resourceful. Human talent is our most valuable resource, and as a business, we thrive on diversity, celebrate uniqueness, and work as teams, whether we are physically together in one of our 70+ studios around the world or working together virtually. As an Engineering Manager you will get a chance to work with and manage a technically rigorous but fun team of engineers. Our engineers are product-minded (https://blog.pragmaticengineer.com/the-product-minded-engineer/)<a tabindex="0" data-role="button-link" class="button--2de5X button--14TuV tertiary--1JsWJ external" rel="nofollow noreferrer noopener" target="_blank" href="https://blog.pragmaticengineer.com/the-product-minded-engineer/)"></a> and take deep care about shipping quality features and maintaining our systems. Please check out our Engineering Blog: <a tabindex="0" data-role="button-link" class="button--2de5X button--14TuV tertiary--1JsWJ external" rel="nofollow noreferrer noopener" target="_blank" href="https://medium.com/helpshift-engineering">Helpshift Engineering</a> to get a sense of all the interesting work going on at Helpshift.

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Test your Unity Animations knowledge with this quiz! Explore concepts like Animator Controller, Blend Trees, and many more.

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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Let's assess your Unity Skills 📋 - This assessment gives us an idea of your Unity fundamentals - Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc. - 9 questions: 9 Multiple Choice - Minimum score needed to qualify: 80% - Average time to complete: 5 to 10 minutes

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As a Technical Designer/Technical Artist, your responsibilities will include preparing and optimizing 2D graphics using tools like Photoshop, working with 3D content, inserting and configuring graphics in Unity, automating content creation processes, writing technical documentation, and interacting with various team members. The ideal candidate should have a strong artistic vision with a solid grasp of the fundamentals of light and shadow construction, patience, and attention to detail. Experience in the gaming industry and knowledge of animation principles, shaders, and content optimization are considered beneficial.

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<h3>YOUR RESPONSIBILITIES WILL INCLUDE:</h3><ul><li>Working with 2D content: preparing graphics, slicing, retouching, overpainting, and optimizing processes.</li><li>Working with 3D content: working with ready-made scenes, visualization, layer-by-layer rendering, working with render elements.</li><li>Inserting and configuring graphics in Unity.</li><li>Automating content creation processes.</li><li>Writing technical documentation and guides.</li><li>Interacting with developers, visual artists, and animators.</li></ul><h3>WE EXPECT YOU TO HAVE:</h3><ul><li>Excellent knowledge of Photoshop.</li><li>Advanced experience with Unity.</li><li>Experience with Figma.</li><li>Artistic vision and an understanding of the basics of light and shadow construction.</li><li>Patience and attention to detail.</li></ul><h3>It would be a plus if you have:</h3><ul><li>Experience in optimizing game content production.</li><li>Experience in the gaming industry in related fields.</li><li>Understanding of animation principles (animation in Spine and 3ds Max).</li><li>Experience working with shaders. </li></ul><h3>WHY IT’S AWESOME TO WORK WITH US:</h3><ul><li>Flexible schedule, work from anywhere in the world, contract with Cyprus.</li><li>Salary paid in currency.</li><li>Paid vacations and sick leaves, as well as 5 sick days per year.</li><li>Compensation for medical expenses, psychologist services, partial compensation for sports activities, sports equipment, discounted conditions for English language classes, and other personal gifts and benefits.</li><li>Compensation for external training and courses, as well as attending professional conferences.</li><li>Active corporate life: quizzes, sports marathons, contests, cyber tournaments, and much more.</li></ul>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

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Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.