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Kin is seeking a Claims Manager with first-party property claims leadership experience to join our growing team. You will manage a claims organization consisting of 4-5 claim supervisors, who collectively lead 20-30 claim adjusters. This role involves ensuring the team runs smoothly and efficiently by developing goals, educating on company strategies, and implementing procedures, while also innovating on behalf of Kin’s customers and stakeholders.

<p class="my-4 text-gray-700 leading-relaxed">Kin is redesigning insurance to be smarter, faster, and centered on the customer. We use intelligent pricing, offer seamless bundling, and make every step (from purchasing, servicing to claims) simple and friction-free, especially in the places traditional insurers often ignore.</p><p class="my-4 text-gray-700 leading-relaxed">We empower people to protect what matters most, starting with their homes and expanding to all they value, in a world where climate risks, rising costs, and outdated systems leave too many behind. Our approach has fostered amazing growth, attracted marquee investors, and earned us accolades, including being named to:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Built In Chicago's Best Places to Work, Midsize Companies (2021-2025).</li><li class="leading-relaxed">Forbes' America's Best Startup Employers (2021- 2024, Ranked #37 in 2024).</li><li class="leading-relaxed">Inc. 5000 Fastest-Growing Private Companies.</li><li class="leading-relaxed">Forbes’ Fintech 50.</li></ul><p class="my-4 text-gray-700 leading-relaxed">Simply put, our people are what make us great – we need forward-thinking, inspired game-changers like you to join us in our mission.</p><p class="my-4 text-gray-700 leading-relaxed">Kin is redesigning insurance to be smarter, faster, and centered on the customer. We use intelligent pricing, offer seamless bundling, and make every step (from purchasing, servicing to claims) simple and friction-free, especially in the places traditional insurers often ignore.</p><p class="my-4 text-gray-700 leading-relaxed">We empower people to protect what matters most, starting with their homes and expanding to all they value, in a world where climate risks, rising costs, and outdated systems leave too many behind.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">So, what’s the role?</h2><p class="my-4 text-gray-700 leading-relaxed">Kin is seeking a <strong>Claims Manager</strong> with first-party property claims leadership experience to join our growing team. Because we tackle insurance differently, we want you to draw on your expertise in residential property claims while helping us to continue to innovate on behalf of Kin’s customers and our stakeholders.</p><p class="my-4 text-gray-700 leading-relaxed">In this role, you will manage a claims organization consisting of 4-5 claim supervisors, who collectively lead 20-30 claim adjusters. This inventory could be composed of Daily, CAT/Weather; Public Adjuster & Attorney Represented, and/or Large Loss claim types. You will ensure your team runs smoothly and efficiently by developing goals, educating on company strategies, and implementing procedures.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">A day in the life could include:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Reviewing overall unit claim handling to ensure that standards are being met and claims are being handled timely and accurately to a final resolution.</li><li class="leading-relaxed">Responding to escalated inquiries and complaints and provides guidance to a team of claim supervisors should complaints and inquiries elevate.</li><li class="leading-relaxed">Monitoring overall claim unit metrics and performance and is able to identify trends and direct the remediation of unit deficiencies.</li><li class="leading-relaxed">Responsible for monitoring file quality and building action plans for improvement if needed. Drive performance utilizing a data driven approach.</li><li class="leading-relaxed">Appropriately applying knowledge of multiple state statutes, including the insurance code of ethics, rules, regulations, and guidelines.</li><li class="leading-relaxed">Analyzing claim trends and operational reports to identify opportunities for process improvement and efficiency gains.</li><li class="leading-relaxed">Providing guidance on complex or high-exposure claims, ensuring accurate coverage analysis and fair outcomes.</li><li class="leading-relaxed">Partnering with Compliance, Legal, and Underwriting to ensure regulatory adherence and best practices.</li><li class="leading-relaxed">Supporting career development through coaching, performance feedback, and training programs.</li><li class="leading-relaxed">Driving innovation in claims handling by identifying tools, automation, and workflow improvements that enhance efficiency.</li><li class="leading-relaxed">Analyzing daily work in progress, key performance indicators, and key strategic indicators to ensure that service agreements are met and that the claims teams are meeting company goals and objectives while remaining compliant.</li><li class="leading-relaxed">Ability to work independently and the ability to work flexible and/or extended hours, such as nights, weekends and holidays, depending to the company’s response to claims events.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Do I have the necessary skills?</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">A minimum of 5-7 years first-party property claims insurance experience of which 3+ years is in a claims leadership or management position. Second-line management is preferred.</li><li class="leading-relaxed">You hold a valid Florida adjuster license (620 or 720 All Lines) or reciprocal state adjuster license that would allow you to obtain Florida licensure.</li><li class="leading-relaxed">Understands how to formulate, drive, and track metrics for a group managers who are overseeing adjusters with varying focuses.</li><li class="leading-relaxed">Well-versed in tools such as: Xactimate, Xactanalysis, Claims Xperience, Excel, Snapsheet, G-Suite, and Slack.</li><li class="leading-relaxed">Thorough knowledge and understanding of insurance laws and good faith claims handling and processes.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Oh, and don’t worry, we’ve got you covered!</h2><p class="my-4 text-gray-700 leading-relaxed">We offer a comprehensive benefits program, allowing you to choose the benefits that are best for you and your family including: Medical, Dental, Vision, Life Insurance and Disability Insurance options, Employee Assistance Program, as well as elective voluntary benefits such as accident insurance, hospital indemnity, critical illness, legal assistance and pet insurance. Kinfolk become eligible for benefits on the first day of the month following their start date.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">In addition to these benefits, we also are excited to offer the following:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level.</li><li class="leading-relaxed">401K with company match of up to 4% of eligible earnings.</li><li class="leading-relaxed">Flexible PTO for exempt employees (employees typically take 15-20 days annually), along with 8 company-observed holidays.</li><li class="leading-relaxed">A paid parental leave program that provides 100% salary continuation of up to 14 weeks for birthing parents and 8 weeks for non birthing parents.</li><li class="leading-relaxed">Continuing education and professional development opportunities.</li></ul><p class="my-4 text-gray-700 leading-relaxed"><em>Our Application Review process: our opportunity will be posted through November 22, 2025. Please expect correspondence and initial interviews to fall after this date to give us time to collect and review resumes. We anticipate a start date that falls within early Q1. In the meantime, we look forward to reviewing your application and appreciate your time and patience!</em></p><p class="my-4 text-gray-700 leading-relaxed"><em>For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI.</em></p><p class="my-4 text-gray-700 leading-relaxed"><em>For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above.</em></p><p class="my-4 text-gray-700 leading-relaxed"><em>State locations and specifics are subject to change as our hiring requirements shift.</em></p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Kin</h3><p class="my-4 text-gray-700 leading-relaxed">Kin is the only pure-play, direct-to-consumer digital insurer focused on the growing home insurance market. We make policies convenient and affordable through a technology platform that delivers a seamless user experience, customized options for coverage, and fast, high-quality claims service. Kin is a fully licensed carrier that offers coverage through its reciprocal exchanges which are owned by its policyholders. To learn more, <a href="http://www.kin.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">visit www.kin.com</a>.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">EEOC Statement</h3><p class="my-4 text-gray-700 leading-relaxed">Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p><p class="my-4 text-gray-700 leading-relaxed">Compensation Range: $120K - $150K</p>

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<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Company Description</h1><p class="my-4 text-gray-700 leading-relaxed">Accelerate your career within a fast-growing global engineering group. At SEGULA Technologies, you will work on exciting projects and help shape the future within a company where innovation is inseparable from engineering.</p><p class="my-4 text-gray-700 leading-relaxed">3D printing, augmented reality, autonomous vehicles, factory of the future… punctuate the daily lives of our 12,000 ingenious employees, why not yours?</p><p class="my-4 text-gray-700 leading-relaxed">Near you or on the other side of the planet, you will find at SEGULA Technologies the opportunity that will give new meaning to your career!</p><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Job Description</h1><p class="my-4 text-gray-700 leading-relaxed">As part of new projects concerning industrial vehicles (Buses), you will be responsible for monitoring the industrialization of the electrical part of the vehicles in conjunction with the product development teams and the process teams in order to have the studies address problems related to industrial start-up, to propose, evaluate and approve new concepts and product modifications.</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You monitor vehicles currently in production on the assembly line, in conjunction with the electrical design office.</li><li class="leading-relaxed">You manage and process industrial actions related to problems on the line, process improvement requests, modification requests, in compliance with quality, cost and deadline objectives.</li><li class="leading-relaxed">In relation with the various departments of the group (design office), you pilot and communicate on the progress of actions.</li><li class="leading-relaxed">You validate vehicles at the end of the line at the electrical and assembly level.</li></ul><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Qualifications</h1><p class="my-4 text-gray-700 leading-relaxed">With an engineering degree in Electrical Engineering, you have at least 5 years of experience in cross-functional project management (product/process), in the vehicle or special machinery sector.</p><p class="my-4 text-gray-700 leading-relaxed">You are proficient in English.</p><p class="my-4 text-gray-700 leading-relaxed">Your technical expertise, combined with your rigor, your analytical skills and your interpersonal skills will allow you to successfully complete this project.</p><p class="my-4 text-gray-700 leading-relaxed">If you wish to evolve within multidisciplinary project teams, join us.</p><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Additional Information</h1><p class="my-4 text-gray-700 leading-relaxed"><em>SEGULA TECHNOLOGIES is a company committed to diversity and inclusion, we recognize and recruit all talents.</em></p><p class="my-4 text-gray-700 leading-relaxed">#SegulaRecrute</p><p class="my-4 text-gray-700 leading-relaxed">#LI-LSTFT</p>

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