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Lambda, The Superintelligence Cloud, is seeking a Senior Pricing Analyst to define and evolve end-to-end pricing strategy for GPU cloud and AI infrastructure offerings. This role involves balancing growth, margin expansion, and competitive positioning, leading pricing architecture for enterprise agreements, and developing financial frameworks and multi-year models for infrastructure investment. The analyst will partner with various teams to ensure scalable pricing and drive profitability, requiring strong financial modeling and communication skills.

Senior Software Engineer - IAM

Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda's mission is to make compute as ubiquitous as electricity and give everyone the power of superintelligence. One person, one GPU.If you'd like to build the world's best AI cloud, join us.*Note: This position requires presence in our Bellevue or San Jose office locations 4 days per week; Lambda’s designated work from home day is currently Tuesday.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You’ll Do</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Define and evolve Lambda’s end-to-end pricing strategy across GPU cloud and AI infrastructure offerings, spanning consumption, subscription, and enterprise models.</li><li class="leading-relaxed">Ensure pricing balances growth, margin expansion, hardware lifecycle economics, and competitive positioning.</li><li class="leading-relaxed">Lead pricing architecture for complex enterprise agreements, building detailed deal P&Ls and margin guardrails.</li><li class="leading-relaxed">Partner with Sales and Product to structure scalable pricing that accelerates adoption while protecting long-term profitability.</li><li class="leading-relaxed">Own the financial frameworks connecting GPU/server capex, utilization, hardware refresh cycles, and pricing strategy.</li><li class="leading-relaxed">Develop multi-year NPV, ROI, and breakeven models to guide infrastructure investment and lifecycle decisions.</li><li class="leading-relaxed">Build integrated multi-year models linking demand forecasts, pricing levers, and margin outcomes.</li><li class="leading-relaxed">Design sensitivity analyses to assess revenue and profitability impacts across competitive and market scenarios.</li><li class="leading-relaxed">Scale pricing models and reporting through automation and analytics tools to improve speed, accuracy, and governance of pricing decisions.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">You</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Have 8+ years of experience in pricing strategy, infrastructure finance, product finance, or strategic FP&A within a high-growth technology company.</li><li class="leading-relaxed">Have deep experience in cloud, AI infrastructure, data center economics, or consumption-based business models.</li><li class="leading-relaxed">Have advanced financial modeling expertise (multi-year cash flow models, NPV/IRR, scenario modeling, unit economics).</li><li class="leading-relaxed">Demonstrate ownership of pricing decisions influencing large revenue streams and/or capital investments.</li><li class="leading-relaxed">Have strong executive communication skills — able to distill complex infrastructure and financial data into clear, decision-ready narratives.</li><li class="leading-relaxed">Have experience partnering closely with Sales, Product, Engineering, and executive stakeholders.</li><li class="leading-relaxed">Advanced Excel skills (Power Query/Power Pivot strongly preferred); familiarity with SQL and BI tools.</li><li class="leading-relaxed">Operates with high autonomy, strong judgment, and a bias toward ownership.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Nice to Have</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience pricing GPU infrastructure, AI workloads, or hyperscale cloud services.</li><li class="leading-relaxed">Experience supporting Board-level materials or capital allocation discussions.</li><li class="leading-relaxed">Familiarity with AWS, Azure, or GCP infrastructure cost structures and pricing models.</li><li class="leading-relaxed">Experience leading or mentoring other analysts or building pricing processes from the ground up.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Salary Range Information</h3>The annual salary range for this position has been set based on market data and other factors. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Lambda</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Founded in 2012, with 500+ employees, and growing fast</li><li class="leading-relaxed">Our investors notably include TWG Global, US Innovative Technology Fund (USIT), Andra Capital, SGW, Andrej Karpathy, ARK Invest, Fincadia Advisors, G Squared, In-Q-Tel (IQT), KHK & Partners, NVIDIA, Pegatron, Supermicro, Wistron, Wiwynn, Gradient Ventures, Mercato Partners, SVB, 1517, and Crescent Cove</li><li class="leading-relaxed">We have research papers accepted at top machine learning and graphics conferences, including NeurIPS, ICCV, SIGGRAPH, and TOG</li><li class="leading-relaxed">Our values are publicly available: https://lambda.ai/careers</li><li class="leading-relaxed">We offer generous cash & equity compensation</li><li class="leading-relaxed">Health, dental, and vision coverage for you and your dependents</li><li class="leading-relaxed">Wellness and commuter stipends for select roles</li><li class="leading-relaxed">401k Plan with 2% company match (USA employees)</li><li class="leading-relaxed">Flexible paid time off plan that we all actually use</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">A Final Note:</h3>You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills.

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Zscaler is seeking an experienced Technical Support Engineer to join its Customer Service team in Escazú, Costa Rica. This hybrid role involves providing expert front-line phone and email consultation to debug complex security and network problems, partnering with Engineering for testing and troubleshooting, documenting incident resolutions, mentoring team members, and analyzing customer use-cases to provide product input. The successful candidate will deliver high-impact customer experiences and identify innovative solutions within a customer-centric culture.

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<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Technical Support Engineer</h1>Escazu, CRIAbout ZscalerZscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity.Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability.We champion an “AI Forward, People First” philosophy to help us accelerate and innovate, empowering our people to embrace their potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler to help shape the future of cybersecurity.RoleWe are looking for an experienced Technical Support Engineer to join our Customer Service team, reporting to the Senior Manager, Product Support. This is a hybrid position based in Escazú, Costa Rica, requiring you to be onsite two days per week. You will be part of a global, customer-focused team dedicated to delivering high-impact experiences and identifying innovative solutions. Your focus will be on providing expert, hands-on support from the implementation phase and beyond to ensure customers achieve their goals and leverage our technology to its fullest potential within a customer-centric culture that fosters success and continuous growth.What you’ll do (Role Expectations)<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Provide front-line phone and email consultation to independently debug complex security and network problems</li><li class="leading-relaxed">Partner with Engineering to assist customers with testing and troubleshooting while providing feedback on product improvements</li><li class="leading-relaxed">Document detailed entries for incident resolutions in the technical support database to ensure solutions are actionable for customers and the internal team</li><li class="leading-relaxed">Mentor team members on advanced troubleshooting techniques and support the development of ongoing training programs</li><li class="leading-relaxed">Analyze customer use-cases to provide impactful input on product direction through the entire product cycle</li></ul>Who You Are (Success Profile)<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.</li><li class="leading-relaxed">You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.</li><li class="leading-relaxed">You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.</li><li class="leading-relaxed">You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.</li><li class="leading-relaxed">You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.</li></ul>What We’re Looking for (Minimum Qualifications)<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">2+ years of experience troubleshooting SSL, HTTP, and TCP/IP</li><li class="leading-relaxed">Familiarity with network transformation technologies such as MPLS, SD-WAN, or WAN Optimization</li><li class="leading-relaxed">Background knowledge of Internet and Security technologies including SWG, Sandboxing, Firewalls, DLP, and VPNs</li><li class="leading-relaxed">Strong ability to efficiently read and analyze packet captures</li><li class="leading-relaxed">Bachelor’s degree in a technical field or equivalent professional experience</li></ul>What Will Make You Stand Out (Preferred Qualifications)<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience using Terraform for network configurations</li><li class="leading-relaxed">Vendor certifications such as CCNA or equivalent technical credentials</li><li class="leading-relaxed">Working knowledge of web-based security including Security Proxies, NGFW, and SSL/IPSec VPNs</li></ul>#LI-IA1 #LI-HybridAt Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Various health plans</li><li class="leading-relaxed">Time off plans for vacation and sick time</li><li class="leading-relaxed">Parental leave options</li><li class="leading-relaxed">Retirement options</li><li class="leading-relaxed">Education reimbursement</li><li class="leading-relaxed">In-office perks, and more!</li></ul>Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits <a href="https://www.zscaler.com/careers" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">here</a>.By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Know Your Rights: Workplace Discrimination is Illegal</a> link._Pay TransparencyZscaler complies with all applicable federal, state, and local pay transparency rules.Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.Apply for this job------------------<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">indicates a required field</li></ul>First Name*Last Name*Email*PhoneCountry*Phone*Resume/CV*AttachAttachDropboxGoogle DriveEnter manuallyEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfCover LetterAttachAttachDropboxGoogle DriveEnter manuallyEnter manuallyAccepted file types: pdf, doc, docx, txt, rtf---WebsiteLinkedIn ProfileHow did you learn about this job?*Select...If you selected Other please tell us how you learned about this job.Do you have the legal right to work in the country where you are applying to work?*Select...Do you require a work permit, visa or additional right to work support for the country where you are applying to work?*Select...If yes, please advise what support is needed:In what city and state is your primary residence? (e.g. San Jose, CA)*Do you currently work for, or have you previously worked for Zscaler?*Select...Current Company*Current Title*Zscaler Confidential Information *I AgreeIn consideration of Zscaler, Inc. or any of its subsidiaries (together referred to as “Zscaler”) granting the opportunity to apply for a position with Zscaler, I agree (a) to use Confidential Information for the sole purpose of evaluating a position with Zscaler, (b) that I will not disclose Confidential Information to anyone outside of Zscaler, (c) that all Confidential Information disclosed by Zscaler (and any derivative works thereof) remains the property of Zscaler, and no license or other rights to Confidential Information is granted or implied, (d) not to use the systems of my current employer to access any Confidential Information or download any Confidential Information onto the systems of my current employer, (e) immediately upon request, to return or destroy all the embodiments and copies of any Confidential Information, and (f) that “Confidential Information” means any nonpublic information disclosed to me by Zscaler, which Zscaler labels or otherwise identifies as confidential or a reasonable person would understand to be confidential.Zscaler Privacy Policy *I AgreeBy proceeding with your application or engaging in the recruitment process with you acknowledge that we will collect, use, and store your personal information in accordance with the data privacy notice linked below. Should you have any concerns or questions about how your personal data is handled, please don't hesitate to reach out to <a href="mailto:privacy@zscaler.com" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">privacy@zscaler.com</a>.<a href="https://www.zscaler.com/privacy/applicant-privacy-policy" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Privacy Policy</a>Have you been involved in procurement or contract award activities involving Zscaler as a government employee or official?*Select...To ensure compliance with laws on hiring government employees, please let us know if you have a potential conflict of interest. This may apply if you are a current or former government employee who is, or has been, involved in procurement or contract award activities for Zscaler products or services.---<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Voluntary Self Identification</h3>At Zscaler, we value diversity, equity, inclusion and belonging. We invite you to voluntarily respond to the question(s) below to help us measure the effectiveness of our outreach and recruitment. Responding is entirely voluntary and will not impact your application process. All responses will be kept confidential and handled in accordance with applicable privacy laws. Thank you for helping us create a more inclusive workplace.Sex*Select...---By checking this box, I consent to Zscaler collecting, storing, and processing my responses to the demographic data surveys above.*

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

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