Larian Studios

Player Support Agent

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Larian Studios, an award-winning developer known for Baldur's Gate 3 and Divinity: Original Sin 2, is seeking a Player Support Agent. The role involves providing top-tier customer service to players across multiple gaming platforms (Steam, console, handheld) via an email ticketing system. Responsibilities include resolving player queries, assisting with technical troubleshooting, documenting and escalating bugs, and supporting the merchandise team with inquiries. The ideal candidate will have previous customer or technical support experience, excellent English communication skills, a player-centric mindset, and experience working in a team environment. Gaming experience across various platforms is also preferred.

Motion Capture Specialist

<div>With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games. As we move on to new projects, the studio that brought you Baldur’s Gate 3 &amp; Divinity: Original Sin 2 is looking for a Player Support agent&nbsp;to join the team.</div><div><h3>Responsibilities</h3><ul class="posting-requirements plain-list"><ul><li>Providing top tier assistance to our players by resolving their queries and issues across multiple gaming platforms (Steam/console/handheld) all while providing outstanding customer service.</li><li>Working with our email ticketing system to help players with their queries in a timely and efficient manner. The role does not involve phone calls.</li><li>Working closely with our QA team, community team, and other departments to ensure you have all the information needed to assist our players effectively.&nbsp;</li><li>Assisting the Support Lead and QA team in documenting and escalating bugs being reported to us by players via our ticketing system.&nbsp;</li><li>Assisting players with technical troubleshooting related to the game. This can include (but is not limited to) crashes, performance based issues, or issues with audio or visual difficulties they could be encountering while trying to play our game.&nbsp;</li><li>Assisting our merch team with answering any emails regarding online orders, shipping, or general inquiries.&nbsp;</li></ul></ul></div><div><h3>Requirements</h3><ul class="posting-requirements plain-list"><ul><li>Fluent in English and can use it daily to interact with players and converse with your colleagues.</li><li>Previous experience in a customer support or technical support role where you assisted customers via email or chat.&nbsp;</li><li>A strong handle on English grammar, spelling, and syntax. You can craft a fantastic email and can explain complex and technical things in a succinct and easily understood manner.</li><li>A player-centric mind set and experience triaging and escalating specific issues that have a high impact within the player community.</li><li>You enjoy working in a team environment with both team and individual efficiency targets.&nbsp;</li><li>The ability to work with minimal direct supervision, though you will always have support around you.&nbsp;</li><li>Experience with gaming, ideally across multiple platforms such as PC, Playstation, and Xbox.&nbsp;</li><div> </div></ul></ul></div><div><h3>Nice to haves</h3><ul class="posting-requirements plain-list"><ul><li>Familiarity with support ticketing systems such as Freshdesk, Zendesk,Helpshift or similar.</li><li>Previous experience working in a player facing role within the gaming industry.</li><li>Experience troubleshooting issues on PC and/or Mac.&nbsp;</li><li>Familiarity with Google Suite apps and can use them effectively.</li><li>Experience with internal ticketing systems such as Jira or similar.&nbsp;</li><li>A passion for gaming, especially RPGs and are excited to talk to players!</li></ul></ul></div><div><h3>What we offer</h3><ul class="posting-requirements plain-list"><ul><li>An international team of over 500 employees spread across 7 studios around the world, each of which have their own unique qualities, and maintain a small-studio feel</li><li>An open, collaborative environment where ideas are welcome and encouraged</li><li>A managerial team consisting of highly experienced game developers at the top of their fields</li><li>Sharing hobbies and passions with like-minded colleagues</li><li>Inclusive environment with many activities organized by the studios or the employees</li><li>Commitment to making the best game possible for the fans, including listening to community feedback</li></ul></ul></div>

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Alphawave Semi is seeking an experienced ASIC Verification Manager/Lead to oversee the verification of ARM multi-core advanced CPU-based designs. Responsibilities include leading and managing the ASIC verification team, defining and implementing verification strategies, developing UVM-based and C-based testbenches, driving pre-silicon verification, and collaborating with cross-functional teams. The role involves analyzing simulation failures, driving automation, and mentoring junior engineers. The ideal candidate will have a strong background in RTL verification methodologies, UVM, C, SystemVerilog, and proven leadership skills, ensuring the successful validation of high-performance SoCs.

Alphawave Semi enables tomorrow’s future by accelerating the critical data communication at the heart of our digital world – from seamless video streaming to AI to the metaverse and much more. Our technology powers product innovation in the most data demanding industries today including data centers, networking, storage, artificial intelligence, 5G wireless infrastructure, and autonomous vehicles. Customers partner with us for mission critical data communication, our innovative technologies, and proven track record.

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<div>The Opportunity We're looking for the Wavemakers of tomorrow.</div>Alphawave Semi enables tomorrow’s future by accelerating the critical data communication at the heart of our digital world – from seamless video streaming to AI to the metaverse and much more. Our technology powers product innovation in the most data-demanding industries today, including data centers, networking, storage, artificial intelligence, 5G wireless infrastructure, and autonomous vehicles. Customers partner with us for mission-critical data communication, our innovative technologies, and our proven track record. Together, we enable the next generation of digital technology.We are seeking an experienced ASIC Verification Manager/Lead to lead the verification efforts for ARM multi core advanced CPUs based designs. The ideal candidate will have a strong background in RTL verification methodologies, UVM, C and SystemVerilog, along with proven leadership skills in managing and technically guiding verification teams. You will be responsible for driving pre-silicon verification, collaborating with cross-functional teams, and ensuring the successful validation of high-performance SoCs.Why Join Us?<ul><li>Opportunity to work on cutting-edge ARM-based SoC designs.</li><li>Lead a team in a high-impact, fast-paced environment.</li><li>Competitive compensation and career growth opportunities.</li><li>Work alongside some of the best minds in the semiconductor industry.</li></ul>What You'll Do<ul><li>Lead and manage the ASIC verification team to ensure high-quality verification of ARM Advance CPU based SoC designs.</li><li>Define and implement verification strategies, test plans, and methodologies, release flows for complex IP and SoC design.</li><li>Develop and maintain UVM-based and C-based testbenches, including constrained random testing, functional coverage, and assertions.</li><li>Drive pre-silicon verification and support emulation, and FPGA prototyping.</li><li>Collaborate closely with design, architecture, software, and post-silicon validation teams to ensure comprehensive verification coverage.</li><li>Analyze and debug simulation failures, regressions, and coverage gaps to ensure complete verification closure.</li><li>Drive automated verification infrastructure to improve efficiency and reliability.</li><li>Mentor and guide junior engineers, fostering a culture of innovation and technical excellence.</li><li>Track project milestones, verification progress, and report status to stakeholders.</li></ul>What You'll Need<ul><li>Bachelor’s/Master’s degree in Electrical Engineering, Computer Engineering, or a related field.</li><li>15+ years of experience in ASIC/SoC verification, with at least 3+ years in a managerial and leadership role.</li><li>Expertise in ARM architecture, AMBA protocols (AXI, AHB, APB), and memory subsystems, PCIe, D2D Technologies.</li><li>Strong hands-on experience with UVM, SystemVerilog, and functional verification methodologies.</li><li>Experience with Excelium, VCS, Questa, or other industry-standard simulators.</li><li>Familiarity with Formal Verification, Gate level Simulations, Static Timing Analysis, and UPF based Power-aware Verification.</li><li>Hands-on experience in C/C++, Python, or Perl scripting for automation.</li><li>Experience with Emulation, FPGA prototyping, and hardware-software co-verification is a plus.</li><li>Excellent leadership, communication, and problem-solving skills.</li></ul>Preferred Qualifications:<ul><li>Experience in high-performance computing (HPC) or data center SoC verification.</li><li>Knowledge of Arm architecture, Security verification, and Cache coherency protocols.</li><li>Familiarity with post-silicon validation and bring-up processes.</li><li>Prior experience working in tapeout-focused environments.</li></ul>We have a flexible work environment to support and help employees thrive in personal and professional capacities.As part of our commitment to the well-being and satisfaction of our employees, we have designed a comprehensive benefits package that includes:<ul><li>Competitive Compensation Package</li><li>Restricted Stock Units (RSUs)</li><li>Provisions to pursue advanced education from Premium Institute, eLearning content providers</li><li>Medical Insurance and a cohort of Wellness Benefits</li><li>Educational Assistance</li><li>Advance Loan Assistance</li><li>Office lunch &amp; Snacks Facility</li></ul>Equal Employment Opportunity StatementAlphawave Semi is an equal opportunity employer, welcoming all applicants regardless of age, gender, race, disability, or other protected characteristics. We value diversity and provide accommodations during the recruitment process.

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