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The Client Relationship Specialist at Net Driven will manage the entire client experience and retention for accounts in the US and Canada. This role involves effective and timely communication about Net Driven's products and features, as well as planning and executing client performance discussions. The specialist will have autonomy to ensure client success in a fast-paced, technology-based environment.

Business Development and Support Specialist

<p class="my-4 text-gray-700 leading-relaxed">The position operates in a fast-paced, technology-based environment. The Client Relationship Specialist will have total responsibility for the client experience and retention of client accounts, as well as the control and autonomy to help clients succeed in expected and unexpected ways.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Here is more of what you’ll get to do:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Total responsibility as primary liaison between Net Driven and dealers in the United States and Canada.</li><li class="leading-relaxed">Communicate effectively and timely with clients about Net Driven’s products and features and the process that will be followed to deliver them.</li><li class="leading-relaxed">Plan, schedule and execute client performance discussions within established time frames.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">You’ll thrive in this role if you have:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">The ideal candidate will have a bachelor’s degree and/or equivalent client management experience.</li><li class="leading-relaxed">2 - 5 years’ equivalent experience.</li><li class="leading-relaxed">Fast learner who thrives on multi-tasking.</li><li class="leading-relaxed">Skilled at managing time/priorities based on company goals and objectives.</li><li class="leading-relaxed">Knowledge of SEO, social media, and website analytics.</li><li class="leading-relaxed">Must be a great communicator to contribute to and ensure high integrity and a high productivity culture.</li><li class="leading-relaxed">Experience with Salesforce.com or CRM software preferred.</li><li class="leading-relaxed">Technology/Automotive experience preferred.</li><li class="leading-relaxed">Call center success in a client-facing position is a plus.</li></ul><p class="my-4 text-gray-700 leading-relaxed">Does this position sound like something you would enjoy and be successful at, but you’re not sure you have the exact qualifications to be considered? While our job descriptions outline the type of candidate we’re looking for, it is not a checklist. We encourage you to apply!</p><p class="my-4 text-gray-700 leading-relaxed"><em>This role is not open to candidates located in Colorado, Connecticut, California, Maryland, Nevada, New York, Rhode Island, or Washington.</em></p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Who are we?</h3><p class="my-4 text-gray-700 leading-relaxed">LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more. Our family of brands includes Dealer Spike, Dealer Car Search, Frazer, TCS Technologies, Net Driven, Direct Communications, Inc. (DCi), Powersports Support, Level 5, PSM Marketing, Monroney Labels, and Interact RV. We are an international company with offices located in the United States, Mexico (Juniper Data Center), Belize (Dealer Spike Belize), India and The Netherlands. Together, we are LeadVenture.</p><p class="my-4 text-gray-700 leading-relaxed">In this role, you’ll be working with our Net Driven brand who provides results-driven digital marketing solutions to thousands of independent automotive businesses throughout North America. Net Driven helps small businesses thrive in the digital age and employs some of the region’s most influential minds in technology, SEO, digital marketing, and web design.</p><p class="my-4 text-gray-700 leading-relaxed"><em>LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LeadVenture employees to perform their job duties may result in discipline up to and including discharge.</em></p>

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Description & Summary</h2><p class="my-4 text-gray-700 leading-relaxed">At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.</p><p class="my-4 text-gray-700 leading-relaxed">As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Why PWC</h2><p class="my-4 text-gray-700 leading-relaxed">At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more <a href="https://www.pwc.in/about-us.html" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">about us</a>.</p><p class="my-4 text-gray-700 leading-relaxed">At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Description & Summary</h2><p class="my-4 text-gray-700 leading-relaxed">A career within SAP Consulting services, will provide you with the opportunity to help our clients maximize the value of their SAP investment with offerings that address sales, finance, supply chain, engineering, and human capital. We provide comprehensive consulting, system integration and implementation services across multiple SAP applications, products and technologies. Simply put, we focus on delivering business led, technology enabled change for our clients including industry specific enterprise resource planning and the latest in mobile, analytics and cloud solutions</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">*Responsibilities:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Must have more than 6 years of experience in MDG as techno functional consultant.</li><li class="leading-relaxed">Experience in SAP MDG HANA 2020 or S4HANA MDG 1809 or later.</li><li class="leading-relaxed">Expertise in all technical aspects of MDG implementation including-Data Model Enhancement, user interface enhancement, Business Rules framework, Workflow and Data Replication Framework (DRF) .</li><li class="leading-relaxed">Expertise in OOPS ABAP development and rule based and classical Workflow implementation.</li><li class="leading-relaxed">Experience in User interface modelling (Design and Creation of UI, Value restriction, Validation and Derivation rules).</li><li class="leading-relaxed">Experience in Process Modelling techniques (Business Activity change, Change Request type, Workflow, Edition type)</li><li class="leading-relaxed">Experience in data replication techniques - SOA service, ALE connection, Key & value mapping, Data transfer, Export & import master data,</li><li class="leading-relaxed">Good knowledge in Webdynpro /FPM and has implementation experience</li><li class="leading-relaxed">Process Modelling (Entity, Business Activity change, Request type, Workflow, Edition type, Relationship, Data replication techniques.</li><li class="leading-relaxed">Strong communication skills and experience working with business teams</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">*Mandatory Skill Sets:</h2><p class="my-4 text-gray-700 leading-relaxed">SAP MDG, S4HANA, Implementation</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">*Person Specification:</h2><p class="my-4 text-gray-700 leading-relaxed">Highly confident with providing to support users</p><p class="my-4 text-gray-700 leading-relaxed">Strong attention to detail and a keen to desire deliver the highest quality solutions to customers.</p><p class="my-4 text-gray-700 leading-relaxed">Solves complex problems with creative solutions / proposals</p><p class="my-4 text-gray-700 leading-relaxed">Self-Starter with ability to handle multiple tasks and shifting priorities</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">*Required Skills and Qualifications:</h2><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Preferred Skill Sets:</h3><p class="my-4 text-gray-700 leading-relaxed">Consulting Background, Good Communication, Client Facing Experience</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Years of experience required:</h3><p class="my-4 text-gray-700 leading-relaxed">5-14 years of experience</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Education qualification:</h3><p class="my-4 text-gray-700 leading-relaxed">Master’s or bachelor’s degree in engineering</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Education</h2><p class="my-4 text-gray-700 leading-relaxed">Degrees/Field of Study required: Master of Engineering, Bachelor of Engineering</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Required Skills</h2><p class="my-4 text-gray-700 leading-relaxed">SAP Master Data Governance (MDG)</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Optional Skills</h2><p class="my-4 text-gray-700 leading-relaxed">Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Learning Agility {+ 18 more}</p>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

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