Lead Venture

Database Developer

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The Database Specialist provides technical assistance for Tireworks HD, Tire Power, and other TCS software products, working with internal teams and external customers to ensure satisfaction. This role involves resolving product issues, maintaining accurate records, facilitating communication, documenting procedures, and managing special projects. Candidates should possess strong problem-solving, communication, and customer service skills, along with experience in database management and T-SQL scripting.

Customer Experience Operations Manager (Gainsight Admin)

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Description</h3>Position at Dealer Spike BelizeDatabase SpecialistThe Database Specialist provides technical assistance for Tireworks HD, Tire Power, ePower and other ancillary TCS software products, by working with internal teams and external customers to ensure customer satisfaction and a smooth software experience. Leveraging a variety of tools and strategies and including writing custom scripts to provide resolution to specific product issues and requests.Here is more of what you’ll get to do:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Resolves product or customer issues by determining root cause and offering the best possible resolution.</li><li class="leading-relaxed">Initiates and maintains accurate records of product issues and resolutions</li><li class="leading-relaxed">Expedites and facilitates communication between Customers, Software Dev. and Technical Support Team members</li><li class="leading-relaxed">Provides and maintains accurate documentation of custom scripts, setups, and resolution procedures</li><li class="leading-relaxed">Managing special projects, as assigned</li></ul>You’ll thrive in this role if you have:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Problem Solving/Analytical Skills</li><li class="leading-relaxed">Phone Skills</li><li class="leading-relaxed">Communication Proficiency (Verbal and Written)</li><li class="leading-relaxed">Good Customer Services Skills</li><li class="leading-relaxed">Quality Focus</li><li class="leading-relaxed">Product/Industry Knowledge</li><li class="leading-relaxed">Documentation Skills</li><li class="leading-relaxed">Windows Operating Systems</li><li class="leading-relaxed">PC Proficiency</li></ul>Education and Experience<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Associate’s Degree (Bachelor preferred) in information technology or related field or minimum of 2 years computer and software service experience with either TCS’s TireWorks HD or Tire Power.</li><li class="leading-relaxed">At least 1-2 years Database Management experience, specifically in MS SQL</li><li class="leading-relaxed">T-SQL Scripting, required.</li><li class="leading-relaxed">LAN knowledge</li><li class="leading-relaxed">Helpdesk/Customer Service experience</li><li class="leading-relaxed">QuickBooks and Great Plains knowledge a plus</li><li class="leading-relaxed">Web services and API experience</li><li class="leading-relaxed">Crystal and SSRS Report experience</li></ul>Does this position sound like something you would enjoy and be successful at, but you’re not sure you have the exact qualifications to be considered? While our job descriptions are an outline for the type of candidate we’re looking for, it is not a checklist. We encourage you to apply!Who are we?LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more.Our family of brands includes Dealer Spike, ARI Network Services, Inc. (ARI), Dealer Car Search, Frazer, TCS Technologies, Net Driven, Direct Communications, Inc. (DCi), Auction123, Powersports Support, Level 5, PSM Marketing, Monroney Labels, and Interact RV.We are an international company with offices located in the United States, Mexico (Juniper Data Center), Belize (Dealer Spike Belize), India and The Netherlands. Together, we are LeadVenture.In this role, you’ll be working with our TCS brand who delivers industry leading website and software solutions to more than 20,000 automotive tire and wheel dealers.LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LeadVenture employees to perform their job duties may result in discipline up to and including discharge.

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Entrata, a global leader in property management software since 2003, is seeking a highly motivated Software Engineer for its payments team at the Lehi, UT headquarters. This role involves contributing to technical excellence, developing innovative products for the payments platform, implementing reliable code for high-volume cloud environments, and providing input in defining and overseeing projects. The engineer will utilize the latest tools, technologies, and best practices to refine living experiences and uphold collective excellence within a transparent and adaptable global team.

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Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide.Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in.We are currently seeking a highly motivated and experienced engineer to join our high-revenue generating team within the Development department at our Headquarters. As a Software Engineer on our payments team, you'll be responsible for contributing to technical excellence and developing innovative products for our payments platform. You'll be involved in implementing reliable code for high-volume cloud environments, providing input in defining projects, and overseeing them through to completion. 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Your offer within this range will depend on factors like experience, skills, and internal equity.Level - P3#LI-DNIBenefits:Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.HSA/FSA options and employer-paid disability benefits provided for eligible employees.Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs.Family-centric leave policies supporting new parents during significant life events.Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community.Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.Bi-annual swag drops for employeesCurrently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. If you choose to apply and do not live in one of these states, your application may be reviewed on a case-by-case basis and salary ranges will be provided if required by state lawBut members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.It’s a great place to work! Will you join us?We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. 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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

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