LeoVegas

Risk and Fraud Team Leader

Customer Experience Advisor - Swedish market

AML Analyst

Head of Retention Product

Data Product Owner

Head of Customer Support – ROW (Rest of World)

Certification Specialist

HR Business Partner

As our Risk and Fraud Team Leader, you will inspire individual growth, manage operational tasks including customer correspondence and record-keeping, and efficiently assign daily tasks for maximum productivity. You will support the manager, act as a reliable reference point, handle escalations, develop fraud prevention strategies, oversee high-level fraud detection, mentor analysts, drive process innovation, and ensure a secure ecosystem by collaborating with other departments.

Workplace Experience Coordinator - Part time

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Description</h3>Position at LeoVegas GroupABOUT THE ROLEAs our Risk and Fraud Team Leader you will inspire individual growth by engaging in regular one-to-one sessions with team members providing feedback to boost performance and foster personal growth. You will manage operational tasks such as undertaking necessary administration work, including customer correspondence and record-keeping while ensuring smooth operations and attention to detail. You will also be efficiently assigning daily operational tasks to achieve seamless teamwork and maximum productivity.YOU WILL BE RESPONSIBLE FOR:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Support Operational Duties: Assist the Risk, Fraud and Payments manager with scheduling and other operational duties to keep everything moving smoothly</li><li class="leading-relaxed">Embrace New Challenges: Take on similar ad hoc work as directed by the Manager, contributing to the dynamic and rewarding team environment</li><li class="leading-relaxed">Be the Reliable Support: Act as a constant point of reference, offering expert guidance and promptly addressing any queries or escalations made by the team</li><li class="leading-relaxed">Exceed Collaboration Expectations: Ensure optimal handling of escalations from various departments including Safer Gambling, AML, Customer Services, Legal, Compliance and Management teams</li><li class="leading-relaxed">Lead Risk and Fraud Procedures: Develop and implement long-term fraud prevention strategies to reduce risk exposure while maintaining operational efficiencies</li><li class="leading-relaxed">Empower Proactive Actions: Oversee high-level fraud detection, chargeback handling, and transaction monitoring, ensuring optimal accuracy and efficiency</li><li class="leading-relaxed">Promote Skill Development: Provide leadership, mentorship, and career development opportunities for Analysts and Senior Analysts</li><li class="leading-relaxed">Drive Process Innovation: Evaluate and help implement new fraud prevention tools, techniques, and technologies to enhance detection and prevention capabilities within the department</li><li class="leading-relaxed">Proactive Issue Resolution: Work closely with Payments, and Product & Tech to ensure a secure and seamless ecosystem</li><li class="leading-relaxed">Nurture Team Excellence: Support the team  in their responsibilities, ensuring team motivation, efficiency and high engagement</li></ul>OUR SUCCESSFUL CANDIDATE WILL HAVE:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Critical Thinking: Employing logical and objective reasoning to potential fraud risks and make informed decisions</li><li class="leading-relaxed">Attention to Detail: Thoroughness in conducting Risk and Fraud checks and investigations to ensure accuracy and compliance</li><li class="leading-relaxed">Communication Skills: Clear and effective communication with team members, stakeholders, and external agencies, especially when reporting Risk and Fraud maters</li><li class="leading-relaxed">Adaptability: Being flexible in a dynamic regulatory environment and adapting to changes in Risk and Fraud procedures and best practices</li><li class="leading-relaxed">Time Management: Efficiently managing workload and meeting deadlines for Risk and Fraud reporting and investigations</li><li class="leading-relaxed">Technological Proficiency: Familiarity with Risk and Fraud software, JIRA, Tableau, Mitek along with good knowledge of Microsoft and Google Apps</li><li class="leading-relaxed">Legal and Regulatory Awareness: Understanding relevant Risk and Fraud prevention laws, gaming regulations, and compliance obligations</li><li class="leading-relaxed">Leadership Skills: Demonstrating leadership qualities to guide and mentor Risk and Fraud teams effectively. Previous management experience is desirable but not essential</li><li class="leading-relaxed">Ethical Conduct: Upholding high ethical standards in handling sensitive Risk and Fraud information and maintaining confidentiality</li><li class="leading-relaxed">Continuous Learning: Being proactive in staying updated with Risk and Fraud trends, industry best practices, and emerging threats</li><li class="leading-relaxed">A minimum of 12 months experience in Risk and Fraud or a similar role</li></ul>WHO WE AREAt the core of LeoVegas Group is Team Leo. Our culture is our foundation and is what enables us to innovate, build, and lead as we trailblaze our way through the igaming industry. We’re a team of over 2000 innovators, initiators, and groundbreakers working in a fast-paced and agile environment across 19 offices worldwide.BENEFITS<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Hybrid work policy</li><li class="leading-relaxed">4 weeks of Workation (T&C apply)</li><li class="leading-relaxed">Well-being allowance to support your active lifestyle</li><li class="leading-relaxed">Private health insurance</li><li class="leading-relaxed">Discounts across a range of retailers, gyms, bars & restaurants</li><li class="leading-relaxed">We offer an employee assistance program that can provide help and guidance during challenging moments.</li><li class="leading-relaxed">For non-Malta residents, we offer a relocation package with 3 weeks of accommodation and flights.</li></ul>JOIN US!In our pride, we empower our teammates to find their roar and run with their wildest ideas. We don’t wait for things to happen; we pounce and make it happen!Would you be a good fit for the Leo Pride - give us a roar!As our company working language is English, we’d like to see your CV in English, please

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About UsSofar Sounds is a global community that connects artists and audiences through unique and intimate experiences. Sofar shows transform everyday spaces — from living rooms and rooftops, to boutiques and museums — into captivating venues for intimate gigs, creating inclusive experiences that bring people closer together. Founded in London in 2009, Sofar creates space where music and arts matter in 400 cities around the world.Our global team is distributed across the US and UK, and is backed by some of the best-known consumer industry investors (TCG, Battery Ventures, Union Square Ventures, Octopus and others).The RoleWe're looking for energetic, self-motivated individuals to join our street team and help promote our live shows throughout Los Angeles neighborhoods. As a Street Team Member, you'll play a vital role in building awareness and excitement for our events by posting promotional materials in high-traffic areas. Be part of the Sofar Sounds LA Marketing efforts and build community in our neighborhoods!Time Commitment: Minimum 4 hours per monthLocation: Must be located in the greater Los Angeles area<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Key responsibilities:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Post flyers in designated LA neighborhoods and high-visibility locations (e.g., posts, bulletin boards, local businesses like: coffee, record, vintage shops etc. )</li><li class="leading-relaxed">Document your work with photos and videos of posted flyers</li><li class="leading-relaxed">Print promotional materials at approved vendors (e.g., Kinkos/FedEx Office)</li><li class="leading-relaxed">Submit expense receipts for printing and approved materials</li><li class="leading-relaxed">Complete a minimum of 4 hours of flyering per month. Additional hours may be available upon needs.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Requirements:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Must complete W-9 tax form before starting</li><li class="leading-relaxed">Reliable transportation preferred</li><li class="leading-relaxed">Smartphone capable of taking photos/videos for documentation</li><li class="leading-relaxed">Ability to work independently and manage your own schedule</li><li class="leading-relaxed">Professional representation of our brand in the community</li><li class="leading-relaxed">Must provide receipts for reimbursement</li><li class="leading-relaxed">Must provide photo / video proof flyering has taken place</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What we provide:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Flyer designs and posting instructions</li><li class="leading-relaxed">One-time reimbursement for staple gun/tape</li><li class="leading-relaxed">Reimbursement for approved printing costs (with receipts)</li></ul>Our global Sofar team is deeply passionate about music and the work we do. When we’re not working, you can probably find us at a live show or telling anyone in earshot about the new song we can’t stop listening to.If our mission and job opening resonates, you're encouraged to apply even if your experience doesn't precisely match the job description. We are committed to creating a culture of belonging and building a diverse team that reflects a variety of lived experiences, perspectives, and skills.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Risk and Fraud Team Leader

Customer Experience Advisor - Swedish market

AML Analyst

Head of Retention Product

Data Product Owner

Head of Customer Support – ROW (Rest of World)

Data Product Owner

Certification Specialist

HR Business Partner

Job Details