At Levellr, we're at the forefront of transforming how gaming communities connect and thrive on Discord. Our innovative platform turns fragmented Discord conversations into actionable insights, driving community growth and revenue generation. Levellr is run by two co-founders, Tom (CEO) and Ben (CTO), who have experience working at both startups and big companies like Google and Eleven Sports. We’ve been working on the business since early 2021. We’re backed by an advisory board who have 5 successful exits between them.

Level lr

Solutions Engineer

Community Data Analyst

Senior Account Manager

Full Stack Engineer

The Solutions Engineer role at Levellr involves a mix of pre-sales, customer onboarding, and technical support. The role requires showcasing Levellr’s capabilities, designing technical integrations, assisting clients with product understanding, troubleshooting technical issues, and ensuring excellent customer service. The engineer will collaborate with sales, product, engineering, and account management teams. Responsibilities include driving pre-sales conversations, guiding technical setups, providing technical support, and maintaining customer relationships. The role involves solving integration issues, escalating product bugs, and maintaining technical documentation. The role requires proactive and independent work in a remote-first environment.

Solutions Engineer Levellr is at the forefront of transforming the way gaming companies, brands, and music labels manage and monetize communities on Discord. We work with industry giants like Scopely, Krafton, Hutch, Google, NFL, and Universal, helping them engage deeply with their audiences while ensuring data privacy and community safety. We’re looking for an experienced Solutions Engineer to join our growing team and play a critical role in supporting the sales cycle, integrating client data with Levellr, and providing technical troubleshooting and triage to enable both clients and internal teams. As the technical backbone of our sales and customer success processes, you’ll bridge the gap between our clients’ needs, technical teams, and our product offerings. Your mission? To ensure seamless technical integrations, fast issue resolution, and a top-tier client experience that turns challenges into opportunities. What You’ll Do This role is a mix of technical pre-sales (20-30%), customer onboarding and integration (20-30%), and technical support triage (40-50%) ● Support Sales Teams: Drive technical pre-sales conversations by partnering with the sales team to showcase Levellr’s capabilities, demonstrate integrations, and address technical concerns from prospects. ● Integration Design &amp; Architecture: Guide clients through the technical setup of integrations between their internal data and Levellr’s data. Design scalable, secure, and effective data flows that align with client requirements. ● Client Onboarding &amp; Education: Help onboard clients with a technical focus, assisting them in understanding our product capabilities, integration points, and technical setup for maximum value. ● Technical Troubleshooting &amp; Support: Own high-value customer troubleshooting and issue triage. Solve integration issues directly and escalate product bugs to engineering. Manage and prioritize technical support tickets, ensuring timely responses, keeping clients informed, and ensuring that product bugs are addressed quickly. ● Maintain Customer Relationships: Provide excellent customer service, ensuring customers feel supported and valued, even in challenging technical situations. ● Cross-Team Collaboration: Act as a bridge between customers and engineering teams. Work closely with our product, engineering, and account management teams to provide seamless technical support, ensuring that clients’ issues are resolved promptly and effectively. ● Escalate Critical Issues: When necessary, escalate more complex issues to the relevant technical teams and act as the liaison to ensure swift resolution. ● Document &amp; Share Knowledge: Contribute to and maintain technical documentation, including integration guides, FAQs, and troubleshooting resources, to streamline client and internal team processes. What We’re Looking For ● Technical problem solver: You have a background in software engineering, solutions engineering, or technical consulting. You can read and troubleshoot code, APIs, and integrations. ● Pre-sales experience (or willingness to learn): You’re comfortable in technical sales discussions, helping clients understand how Levellr fits into their stack. ● Customer-facing &amp; collaborative: You enjoy working with people, not just code. You can translate technical details for sales teams and non-technical customers. ● Strong debugging &amp; troubleshooting skills: You can quickly diagnose API, integration, or data issues and either resolve them or escalate efficiently. ● Excellent communication skills: You’re confident presenting to clients and internal teams, making complex insights easy to understand. ● Proactive and independent: You thrive in a remote-first, flexible environment where you can take ownership and work autonomously. Bonus Points For ● Discord Experience: Direct experience with Discord or other community management platforms is highly desirable, especially with a focus on gaming or social data. ● Experience with Data Engineering or ETL Pipelines: Knowledge of building or managing data pipelines, and familiarity with ETL processes, SQL, and data warehouses. ● Technical Certifications: Any relevant technical certifications, especially related to cloud infrastructure, APIs, or data systems. ● Experience in Gaming or Entertainment: Familiarity with the gaming or entertainment industries, especially related to community engagement, is a plus. Who we are Levellr is run by two co-founders, Tom (CEO) and Ben (CTO), who have been building communities for the last 15 years at companies big (YouTube, Interpublic Group) and small (MyCujoo). We launched the company in 2021 with a mission to help our customers with the shift to community platforms like Discord and Reddit. We’ve largely bootstrapped so far, recently raising some investment from experienced gaming and media investors like Mitch Lasky, Owen Mahoney, Crush Ventures and Dylan Collins as well as senior executives from Krafton, Riot Games, Amazon, EA and SuperAwesome. ● We work remotely. You’ll see us in calls from London coworking spaces, suburban home offices, and the occasional Airbnb. ● We get stuff done. We have a bias for action and love creating value from nothing but our code and our conversations. ● We thrive in uncertainty. We listen to market feedback and iterate continuously to build products our customers love. ● We value autonomy, independence, transparency, and trust. We always do the right thing for the team and the business, even if it costs us &amp; we give each other radically honest feedback and challenge assumptions. Benefits We take the health and well-being of our teammates seriously which we reflect in our benefits. Please note, as we are a remote-first company, benefits may vary based on your location. ● 5 weeks holiday allowance ● Co-working space access (Soho Works —&gt; locations across London) ● Home office budget once you pass 3 months probation ● Hybrid remote &amp; flexible working hours ● Stock option plan Remote restrictions ● Workday must overlap by at least 6 hours with London, UK

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ELK Studios

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As a Game Client Developer, you will implement animations, sounds, effects, and particle systems in games, ensuring functionality, flow, and server communication. Your tasks will include implementing game clients in JavaScript and ensuring smooth performance on mobile devices and web browsers. You will collaborate with other developers, animators, game artists, backend developers, math designers, and product owners. You'll also innovate to create exciting and memorable iGaming experiences.

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<div>Do you want to be part of creating fantastic, unique and entertaining iGaming experiences in a competitive global market?We are looking for a talented Game Client Developer with a strong passion for bringing life, entertainment and excitement to our growing games portfolio.ELK is a leading developer in the iGaming industry, known for our innovative, visually stunning, and critically acclaimed game titles and IPs. We push the boundaries of gameplay and visual fidelity, setting new standards in the iGaming world.About the role:We take great pride in creating and offering our players a wide range of themes and mechanics in our games. As a Game Client Developer, you’ll take on the exciting challenge of implementing animations, sounds, effects, and particle systems in our games, while taking on the responsibility for the game’s functionality, flow, and server communication.A typical work week as a Game Client Developer can consist of:Main tasks: Implementing game clients in JavaScript and game functionalities. Ensure the games run smoothly on mobile devices and web browsers.Collaborate Across Disciplines: Work closely with other Game Client Developers, animators and game artists to collaboratively build “best in class” iGames.Communication: Collaborate with the backend developers, math designers and Product owners to bring their technical ideas into the players view.Innovation: Push the boundaries of what is possible in the realms of iGames to create exciting and memorable experiences.Who are you?&nbsp;We believe you are a passionate software developer with a strong focus on front-end technologies and an eye for detail. You thrive on creating visually stunning iGaming experiences, pushing the boundaries of design and performance. You have solid experience with JavaScript and Pixi.js, and a deep understanding of browser-based development. You’re comfortable using developer tools (DevTools) to debug, optimize, and refine your work for smooth, high-performance gameplay.You are both creative and innovative, constantly seeking solutions that enhance the game experience while working within technical constraints. You excel at maintaining and adapting the game’s visual style across multiple platforms, ensuring all visual assets are cohesive and compelling throughout the development process.To thrive with us, you need to be a team player with a good ability to handle feedback and work together with different disciplines. You are self-driven, and responsible and strive to develop your skill and others constantly. It is important that you are organized and solution-oriented with the ability to tackle challenges and solve problems with a strong sense of ownership and deliver on deadlines.Qualifications:Experience: Minimum of 2 years of experience of software development.Tech Stack: At Elk we use JavaScript, WebGL and Pixi.js. Familiarity with these technologies or equivalents is beneficial.Skills: Previous experience in programming in JavaScript.Team work: Experience working with cross functional teams. Be open to feedback and take the initiative to independently enhance and perfect your work, while still ensuring it aligns with the product team’s vision for the game.Passion for Gaming: A passion for video games and an understanding of what makes them visually engaging and immersive.Language: The ideal candidate will possess excellent English language skills, both in written and verbal communication, as this is essential for daily tasks and collaboration. Proficiency in Swedish is a plus but not required.We offerAn exciting opportunity to work on innovative gaming projects. With our short project cycles, you’ll have the chance to explore various technologies and contribute to creating immersive, engaging iGaming experiences. Join us to develop your skills in a vibrant, innovative environment where your passion for game development and functionality can truly shine!We are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, where everyone is respected, valued, and empowered to succeed.We work on-site at our awesome office, 2 minutes from T-Centralen in Stockholm.For the right candidate, the recruitment process includes: interviews (digitally and at our studio), as well as a work assignment.We will fill the position as soon as we have found the right candidate, so do not hesitate to submit your application as soon as possible!</div>

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