Lightcast

Customer Success Associate - 1001

Data Scientist - 994

Associate Account Executive - 999

Chinese Language Linguist (India)

Account Manager, Customer Success - (Retention & Renewals) - 951

Data Analyst (Arabic dialects)

Data Analyst (Mandarin)

Sr. Consultant, Workforce Strategy - 998

Benefits Specialist - 995

The Customer Success Associate plays a key role in driving client satisfaction and success with Lightcast’s products and services. This entry-level position focuses on building strong client relationships, supporting onboarding and engagement, delivering insights, and ensuring clients maximize the value of labor market data solutions. High performers have clear growth opportunities, including progression to Account Manager roles.

Norwegian Language Linguist (India)

The Customer Success Associate plays a key role in driving client satisfaction and success with Lightcast’s products and services. This entry-level position focuses on building strong client relationships, supporting onboarding and engagement, delivering insights, and ensuring clients maximize the value of labor market data solutions. High performers have clear growth opportunities, including progression to Account Manager roles.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Major Responsibilities:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Develop foundational knowledge of Lightcast products, client markets, use cases, tools, and customer success best practices.</li><li class="leading-relaxed">Serve as the primary point of contact for assigned clients, building strong relationships and understanding their goals.</li><li class="leading-relaxed">Onboard new clients and guide them on product features, functionality, and best practices.</li><li class="leading-relaxed">Proactively engage clients to identify challenges, provide solutions, and ensure ongoing satisfaction and success.</li><li class="leading-relaxed">Monitor product usage and engagement to identify optimization, upsell, and cross-sell opportunities.</li><li class="leading-relaxed">Analyze client data to deliver actionable insights and recommendations.</li><li class="leading-relaxed">Coordinate and conduct training sessions, webinars, and workshops to improve client adoption and product understanding.</li><li class="leading-relaxed">Respond to client inquiries, troubleshoot issues, and provide timely resolutions.</li><li class="leading-relaxed">Collaborate with Sales, Support, and Product teams to ensure seamless service delivery and relay client feedback.</li><li class="leading-relaxed">Prepare and deliver performance reports demonstrating value and outcomes achieved.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Education and Experience:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree preferred but not required.</li><li class="leading-relaxed">Previous experience in customer service, account management, or client-facing roles is beneficial but not required.</li><li class="leading-relaxed">Strong written and verbal communication skills.</li><li class="leading-relaxed">Customer-focused mindset with a proactive, solution-oriented approach.</li><li class="leading-relaxed">Strong organizational skills and attention to detail.</li></ul>Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six continents to help drive economic prosperity and mobility by providing the insights needed to build and develop our people, our institutions and companies, and our communities.Lightcast is proud to be an equal opportunity workplace and does not discriminate on the basis of federally protected statuses. Lightcast has always been, and always will be, committed to diversity of thought and unique perspectives. We seek dynamic professionals from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original selves to work.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Impact Theory

Social Media Manager

Thales

Internship - Marketing Data Management - M/F

Defence System Engineer (Open also to Protected Categories, Law 68/99)

TransUnion

Rep I - Business Operations

Rep II – Customer Service, CAN Operations

Senior Advisor, Solution Manager Identity & Analytics

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Data Engineer I

Manager

Impact Theory is seeking a Los Angeles-based Social Media Manager to lead their short-form and professional social presence across YouTube Shorts, Instagram, and LinkedIn. This role involves developing content strategy, hands-on short-form video production, community management, and driving measurable growth through testing and analytics. The manager will collaborate cross-functionally to support launches and campaigns, ensuring a consistent brand voice and high-performing content.

Impact Theory is a mission-driven modern media company designed to create positive change in people’s lives through the relentless creation of entertaining and empowering content. Designed as an integrated studio, Impact Theory develops and produces video games, webcomics, film & TV, as well as world-class YouTube and podcast content that has garnered half a billion views on YouTube alone.

Ad Ops Manager

Ad Ops Specialist

News & Global Affairs Content Intern

Part-Time Podcast Producer

Director of University

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About our Content & Platforms</h3>Impact Theory explores the ideas, strategies, and mindsets shaping the future of business, finance, politics, culture, economics and global affairs. Hosted by entrepreneur and co-founder Tom Bilyeu, the show features in-depth conversations with world-class thinkers focused on building resilience, critical thinking, and long-term success in a rapidly changing world.Women of Impact is a leading personal growth show hosted by entrepreneur and advocate Lisa Bilyeu. Through candid, actionable conversations with experts and cultural leaders, the show tackles relationships, confidence, mental health, and identity—helping women develop the skills, boundaries, and self-belief needed to thrive personally and professionally.Love Theory is a relationship-focused podcast hosted by Tom and Lisa Bilyeu, featuring real-time video conversations with callers from the Impact Theory community. While episodes are recorded (not streamed live), callers join live on video—requiring tight production, strong judgment, and thoughtful caller management to ensure emotionally safe, high-quality conversations.Impact Theory University (ITU) is Impact Theory's online business education platform, designed to give entrepreneurs the exact tools, frameworks, and strategies they need to build and scale. Through programs like Zero to Founder and The Founders' Circle, ITU delivers Tom Bilyeu's proven methodologies in a structured, high-impact format - so you're not just learning, you're executing.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Role Overview</h3>We’re looking for a Los Angeles–based Social Media Manager to own our short-form and professional social presence—YouTube Shorts, Instagram, and LinkedIn—from strategy through execution. You’ll create and publish high-performing content, build a consistent brand voice, and drive measurable growth across reach, engagement, and qualified demand.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Key Responsibilities</h3>Content Strategy & Programming<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Build and maintain a weekly/monthly content calendar across YouTube Shorts, Instagram (Reels/Stories/Feed), and LinkedIn.</li><li class="leading-relaxed">Develop platform-specific strategies (what wins on Shorts vs. Reels vs. LinkedIn) while maintaining a cohesive brand narrative.</li><li class="leading-relaxed">Identify recurring content series and scalable formats (founder POV, behind-the-scenes, education, FAQs, customer stories, trends).</li></ul>Short-Form Production (Hands-on)<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Plan, shoot (when needed), and edit short-form video optimized for retention and repeatability.</li><li class="leading-relaxed">Write strong hooks, on-screen text, captions, and CTAs; coordinate thumbnails/titles for Shorts.</li><li class="leading-relaxed">Collaborate with internal SMEs/execs to translate expertise into engaging, “camera-ready” content.</li><li class="leading-relaxed">Stay on top of trends, audio, and formats—without chasing irrelevant hype.</li></ul>Community & Brand Presence<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Own day-to-day publishing, community management, and comment/DM responses (or manage vendors).</li><li class="leading-relaxed">Protect and reinforce brand voice; elevate positive community interactions and manage escalations.</li></ul>Growth, Testing & Analytics<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Set measurable goals and run structured experiments (hook tests, posting cadence, creative variants).</li><li class="leading-relaxed">Track performance using native analytics + tools; deliver weekly snapshots and a monthly insights report.</li><li class="leading-relaxed">Translate data into action: creative iteration, posting strategy, audience segmentation, and content themes.</li></ul>Cross-Functional Collaboration<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Partner with Marketing, Creative, and Sales to support launches, announcements, events, and campaigns.</li><li class="leading-relaxed">Build lightweight workflows for approvals, content intake, and asset management.</li><li class="leading-relaxed">Manage freelancers/creators as needed (editors, shooters, designers) and keep projects on track.</li></ul>Success Metrics (Example KPIs)<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">YouTube Shorts: average view duration / retention, views per post, subscriber growth, traffic to key pages</li><li class="leading-relaxed">Instagram: Reels reach, engagement rate, saves/shares, follower growth, profile actions</li><li class="leading-relaxed">LinkedIn: impressions, engagement rate, follower growth, click-through rate, lead generation (where applicable)</li><li class="leading-relaxed">Operational: consistent publishing cadence, turnaround time, content pipeline health</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Qualifications</h3>Required<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">3+ years managing brand social channels with short-form video ownership (strategy + execution).</li><li class="leading-relaxed">Demonstrated growth results on at least two of: YouTube Shorts, Instagram, LinkedIn.</li><li class="leading-relaxed">Strong writing skills (hooks, captions, LinkedIn copy, brand voice consistency).</li><li class="leading-relaxed">Proficiency with short-form editing tools (e.g., CapCut, Premiere, Final Cut, Descript) and basic design (Canva/Adobe).</li><li class="leading-relaxed">Comfortable directing talent and capturing content on-site in LA when needed.</li></ul>Preferred<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience in a fast-moving brand, creator-led brand, startup, or agency environment.</li><li class="leading-relaxed">Paid social collaboration experience (briefing ads team, boosting top performers).</li><li class="leading-relaxed">Familiarity with social listening, trend forecasting, and creator partnerships.</li><li class="leading-relaxed">Working knowledge of brand safety, usage rights, and music/licensing considerations.</li></ul>Physical Requirements<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Prolonged periods working at a desk, using a computer, and reviewing content on screens.</li><li class="leading-relaxed">Ability to maintain concentration and attention to detail for extended periods.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Compensation & Benefits</h3>Salaried at $95,000 - $125,000 USD per year commensurate on experience<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Competitive medical, dental, and vision insurance plans.</li><li class="leading-relaxed">Life insurance and 401(k) retirement plan.</li><li class="leading-relaxed">Flexible PTO policy.</li><li class="leading-relaxed">1-year subscription to Audible.</li><li class="leading-relaxed">Full access to Impact Theory University.</li><li class="leading-relaxed">Two complimentary books: Radical Confidence by Lisa Bilyeu and Principles by Ray Dalio.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Equal Employment Opportunity Statement</h3>Impact Theory is an equal opportunity employer and is committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable laws. All employment decisions are based on qualifications, merit, and business needs.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">California Compliance Notice</h3>As required by California law, Impact Theory provides reasonable accommodations for qualified individuals with disabilities.Note: This job description is intended to outline the general nature and level of work performed in this role. Responsibilities, duties, and activities may evolve over time at the company’s discretion.

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.