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Zoho Developer

Business Intelligence Analyst (Mid-Level)

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We are looking for an experienced Zoho Developer / Implementation Specialist to lead the customization, automation, and integration of Zoho applications across our organization — with a strong focus on Zoho People, Zoho Recruit, Zoho Creator and Zoho CRM. The ideal candidate will be able to analyze business processes and design solutions using the Zoho ecosystem.

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Job Description</h3>We are looking for an experienced Zoho Developer / Implementation Specialist to lead the customization, automation, and integration of Zoho applications across our organization — with a strong focus on Zoho People, Zoho Recruit,Zoho Creator and Zoho CRM. The ideal candidate will be able to analyze business processes and design solutions using the Zoho ecosystem.Key Responsibilities:Customize and implement Zoho People, Zoho Recruit,Zoho Creator and Zoho CRM according to business needs.Automate HR, recruitment, and CRM workflows using Deluge scripting.Develop and manage custom forms, fields, modules, and reports across Zoho apps.Integrate Zoho applications with third-party systems using REST APIs, webhooks, and Zapier.Create dashboards and analytics for HR, recruitment, and sales teams.Configure user roles, permissions, and approval processes across Zoho systems.Provide technical support, troubleshooting, and user training on Zoho apps.Collaborate with stakeholders to gather requirements and deliver tailored solutions.Maintain documentation and ensure data accuracy, security, and system scalability.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Requirements</h3>Proven experience with Zoho People, Zoho Recruit, and Zoho CRM.Strong knowledge of Deluge scripting language.Hands-on experience with other Zoho apps (e.g., Zoho Creator, Zoho Books, Zoho Projects).Understanding of HR and recruitment workflows and how they map into Zoho.Experience in integrating Zoho with external platforms using APIs.Strong problem-solving and analytical skills.Excellent communication and collaboration abilities.Ability to work independently and manage multiple projects.[Preferred] Bachelor’s degree in IT, Computer Science, or related field.

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CyberArk is seeking a Senior Technical Writer to join their Documentation team, focusing on Identity Governance and Administration (IGA) capabilities. The role involves collaborating with product managers, engineers, and UX teams to create clear, accurate, and engaging content for enterprise customers, covering installation, configuration, deployment, and usage of IGA features. The writer will also document APIs, integration workflows, and create embedded UI text, while contributing to team initiatives and ensuring content is structured and optimized for search and AI consumption.

CyberArk's mission is to secure the world against cyber threats so together we can move fearlessly forward. CyberArk is a global leader in identity security, helping organizations worldwide protect their most valuable assets and critical infrastructure. They offer a comprehensive platform that addresses the evolving challenges of identity-related risks, providing solutions for workforce access, privileged access, customer access, and machine identity security. CyberArk is committed to innovation and providing cutting-edge security solutions that empower their customers to be more secure and efficient.

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##### Company DescriptionAbout CyberArk:CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on X, LinkedIn or Facebook.##### Job DescriptionWe are seeking a Senior Technical Writer to join our Documentation team, with a primary focus on documenting CyberArk’s Identity Governance and Administration (IGA) capabilities. You will work closely with product managers, engineers, and UX teams to create clear, accurate, and engaging content for enterprise customers. While your core responsibility will be IGA, you may flex to support other product areas as business needs evolve.As part of our team, you will:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Produce high-quality content for administrators, implementers, and end-users, covering installation, configuration, deployment, and usage of IGA features.</li><li class="leading-relaxed">Document APIs, integration workflows, and identity lifecycle processes.</li><li class="leading-relaxed">Create and edit embedded UI text (microcopy).</li><li class="leading-relaxed">Collaborate in an Agile environment with product and engineering teams.</li><li class="leading-relaxed">Mentor less experienced writers and act as a role model for technical communication best practices.</li><li class="leading-relaxed">Contribute to team-wide initiatives such as tooling improvements, automation, style guide evolution, and documentation methodologies.</li><li class="leading-relaxed">Ensure content is structured, reusable, and optimized for search and AI consumption.</li><li class="leading-relaxed">Stay flexible to take on documentation for adjacent security and identity products as required.</li></ul>#LI-JH1##### Qualifications<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">5–10 years of technical writing experience, including experience documenting enterprise-level security or identity management software.</li><li class="leading-relaxed">Strong ability to simplify complex technical concepts for diverse audiences.</li><li class="leading-relaxed">Expertise in documenting APIs and complex integrations.</li><li class="leading-relaxed">Proven experience working with authoring and source control tools (MadCap Flare, GitHub, Jira, Confluence).</li><li class="leading-relaxed">Skilled at planning, writing, reviewing, and delivering documentation end-to-end.</li><li class="leading-relaxed">Broad understanding of the cybersecurity and identity security domain, with deep expertise in at least one product area.</li><li class="leading-relaxed">Highly motivated, independent, resourceful, self-learner</li><li class="leading-relaxed">Comfortable multitasking in a fast-paced Agile environment.</li></ul>How you will stand out<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Demonstrated expertise in documenting IGA or IAM solutions.</li><li class="leading-relaxed">Experience with content reuse methods and modular content design.</li><li class="leading-relaxed">Experience leveraging AI to increase quality and productivity</li><li class="leading-relaxed">Experience with a docs-as-code workflow and static site generators</li><li class="leading-relaxed">Active interest in emerging documentation technologies, including AI-ready content and structured authoring.</li><li class="leading-relaxed">A track record of mentoring others and influencing team decisions.</li></ul>##### Additional InformationCyberArk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.We are unable to sponsor or take over sponsorship of employment Visa at this time.The salary range for this position is $99,000 – $145,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

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Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

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