Likewize

Content Workflow Administrator

AWS Connect Engineer

Mobile Phone Repair Technician

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Marketing Content & Design Specialist

We’re looking for an organised, detail-driven Workflow Administrator to join our fast-paced team. This role is central to ensuring the smooth and effective management of content workflow tickets via JIRA. You will triage and allocate incoming requests, maintain clear status tracking, and collaborate closely with internal teams to drive resolution and process efficiency. The role also involves identifying trends, proposing solutions for process optimisation, and conducting ad hoc administrative tasks.

Fullstack Developer

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Description:</h2><p class="my-4 text-gray-700 leading-relaxed"><strong>Content Workflow Administrator (12 month Fixed term contract)</strong></p><p class="my-4 text-gray-700 leading-relaxed"><strong>Salary: £23,907 + Benefits</strong></p><p class="my-4 text-gray-700 leading-relaxed"><strong>Hours: Monday - Friday, 37.5 hours</strong></p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Welcome to Likewize</h3><p class="my-4 text-gray-700 leading-relaxed">At Likewize, we are on a mission to protect and support the world’s technology. As a global leader in insurance, repair, sustainability, and tech support solutions, we serve over a billion customers across 30 countries, solving more than 250 million problems each year.</p><p class="my-4 text-gray-700 leading-relaxed">From lost and stolen devices to complicated tech issues, we’re the behind-the-scenes heroes who keep the digital world running for some of the world’s largest brands, telcos, and banks.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Position summary</h3><p class="my-4 text-gray-700 leading-relaxed">We’re looking for an organised, detail-driven <strong>Workflow Administrator</strong> to join our fast-paced team. This role is central to ensuring the smooth and effective management of content workflow tickets via <strong>JIRA</strong>. You will triage and allocate incoming requests, maintain clear status tracking, and collaborate closely with internal teams to drive resolution and process efficiency.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Key Responsibilities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Review and triage new tickets raised by internal stakeholders and clients</li><li class="leading-relaxed">Ensure all necessary information is provided and tickets are correctly categorised</li><li class="leading-relaxed">Allocate tickets to appropriate teams in line with roadmap priorities</li><li class="leading-relaxed">Collaborate with the Content Planner to manage priorities effectively</li><li class="leading-relaxed">Maintain accurate ticket statuses and categories within JIRA</li><li class="leading-relaxed">Identify and remove blockers by liaising with relevant teams</li><li class="leading-relaxed">Monitor ticket progress, ensuring timelines are met</li><li class="leading-relaxed">Act as a central point of contact for all workflow-related updates</li><li class="leading-relaxed">Provide timely communication on ticket status and progress</li><li class="leading-relaxed">Escalate delays or issues to relevant stakeholders as neede</li><li class="leading-relaxed">Identify trends or recurring issues in ticket workflows and propose solutions for process optimisation.</li><li class="leading-relaxed">Ensure the workflow management process evolves to meet the needs of the business and stakeholders.</li><li class="leading-relaxed">Conduct ad hoc administrative tasks and optimisation requests as required, supporting agile responses to evolving business needs and contributing to workflow efficiency.</li><li class="leading-relaxed">Respect the value of information by following Likewize's data protection / information security policies and procedures</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About You</h3><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Experience & Skills</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Previous experience with JIRA or similar workflow management tools</li><li class="leading-relaxed">Experience in workflow, project coordination, or administrative roles</li><li class="leading-relaxed">Strong organisational and multitasking skills</li><li class="leading-relaxed">Excellent communication and stakeholder engagement skills</li><li class="leading-relaxed">High attention to detail and ability to prioritise effectively</li><li class="leading-relaxed">Proactive, solutions-focused, and self-motivated</li><li class="leading-relaxed">Comfortable working independently and in a team</li><li class="leading-relaxed">Flexible and adaptable to evolving business needs</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What do we offer?</h3><p class="my-4 text-gray-700 leading-relaxed">At Likewize, we care about you and your progression. We offer:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">A competitive salary and benefits package</li><li class="leading-relaxed">A supportive and collaborative culture</li><li class="leading-relaxed">A fun and dynamic work environment</li><li class="leading-relaxed">A range of learning and development opportunities</li><li class="leading-relaxed">Health Cash Plan, covering Dental, Optical, Prescriptions, Health & Wellbeing, Maternity Antenatal appointments & adoption</li><li class="leading-relaxed">Access to a GP at any time, with prescriptions delivered to your home or work</li><li class="leading-relaxed">Enhanced Maternity, Paternity & Adoption</li><li class="leading-relaxed">My Perks that have hundreds of offers available with exclusive discounts and cash back on purchases</li><li class="leading-relaxed">A fully paid Employee Assistance Programme</li><li class="leading-relaxed">Free onsite car parking</li><li class="leading-relaxed">Employee Discounts</li><li class="leading-relaxed">Cycle 2 work scheme</li><li class="leading-relaxed">Holiday buy back scheme, the opportunity to buy up to five extra days of annual leave</li></ul><p class="my-4 text-gray-700 leading-relaxed"><strong>Ready to help us keep the world connected?</strong></p><p class="my-4 text-gray-700 leading-relaxed">Apply today and join a company that’s transforming the future of technology.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Ensure Fairness & Embrace Differences</h3><p class="my-4 text-gray-700 leading-relaxed">We believe in fairness – so much so that Fair is one of our core values. To us, fair means being straight up and honest, and impartial and appropriate in our interactions; it means that we embrace diversity and are respectful and inclusive to everyone.</p><p class="my-4 text-gray-700 leading-relaxed">We know being diverse and inclusive goes beyond fairness. In fact, its fundamental to how we win. It takes all of us, with all our different points of view and experiences, to deliver for Likewize. Together we are committed to creating a work environment where differences are celebrated and are essential to our success.</p><p class="my-4 text-gray-700 leading-relaxed">We are a Disability Confident employer and are committed to creating an inclusive and supportive environment for all. We actively encourage applications from individuals with disabilities and will make reasonable adjustments throughout the recruitment process and in the workplace to ensure accessibility and equal opportunity. If you require any accommodations during the application or interview process, please let us know — we’re here to help.</p>

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Ansira is the leading marketing platform for brands that operate in distributed ecosystems. By orchestrating the entire brand-to-local value chain, Ansira synchronizes global companies’ internal and external teams across channels, markets and regions. Ansira leverages AI-powered technology, vertical expertise, local insights and strategic partnerships to optimize marketing performance and empower partner growth at scale.

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<p class="my-4 text-gray-700 leading-relaxed">The Sales Operations Manager plays a pivotal role in driving Ansira’s new business development efforts by leading the end-to-end management of pitches, proposals, and RFPs. This individual will oversee timelines, organize cross-functional collaboration, curate compelling content, and support enterprise lead management. The ideal candidate is highly organized, strategic, and thrives in a fast-paced, deadline-driven environment, serving as a central resource across departments and a key contributor to the company’s growth trajectory.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Key Responsibilities:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Develop and oversee detailed project timelines, pitch calendars, and cross-functional team deliverables to ensure seamless execution of new business opportunities.</li><li class="leading-relaxed">Lead and support the development of RFP responses and new business pitch materials, ensuring alignment with client needs and brand voice.</li><li class="leading-relaxed">Collaborate closely with internal departments (account service, strategic planning, digital, media, data and insights, creative, franchise co-op management, and production/fulfillment) to support pitch strategy and execution.</li><li class="leading-relaxed">Schedule, facilitate, and manage key meetings to maintain momentum, ensure alignment, and meet critical submission deadlines.</li><li class="leading-relaxed">Create, update, and manage content assets including case studies, pitch decks, and proposal templates to continuously elevate the quality of deliverables.</li><li class="leading-relaxed">Support the intake, qualification, and progression of inbound enterprise leads using Pardot and Salesforce, ensuring efficient tracking and visibility across the pipeline</li><li class="leading-relaxed">Serve as a trusted partner to the Director, Growth Operations by supporting strategic initiatives and internal process improvements.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Background / Experience:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree in Business, Marketing, Communications, or a related field.</li><li class="leading-relaxed">2–3 years of relevant experience, ideally in an agency environment with a focus on new business, marketing operations, or project management.</li><li class="leading-relaxed">Proven ability to independently manage complex projects under tight deadlines, balancing multiple priorities with attention to detail.</li><li class="leading-relaxed">Strong cross-functional leadership skills with a demonstrated ability to coordinate and motivate diverse teams toward a common goal.</li><li class="leading-relaxed">RFI/RFP/RFQ experience preferred.</li><li class="leading-relaxed">Experience with Pardot/Salesforce or similar CRM platforms preferred.</li><li class="leading-relaxed">Exceptional written and verbal communication skills with a strategic and persuasive mindset.</li><li class="leading-relaxed">Proficiency in MS Office, particularly PowerPoint and SharePoint; familiarity with project management tools is a plus.</li><li class="leading-relaxed">High level of initiative, enthusiasm, and adaptability; comfortable operating in both structured and evolving environments.</li><li class="leading-relaxed">Natural problem-solver with a strong sense of accountability and ownership.</li><li class="leading-relaxed">Energetic team player with a positive attitude, excellent interpersonal skills, and a collaborative spirit.</li><li class="leading-relaxed">Driven, self-motivated, and committed to delivering exceptional internal and external client experiences.</li></ul>

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