Lingo Kids is a brand new after-school language program developed for the Tredyffrin/Easttown school district. Our goal is to improve the basic foundation of foreign language skills, as well as raise multi-cultural understanding among children at the elementary school level.

Lingo Kids LLC

Sr. CRM Specialist

Finance Accounting Intern

Senior CRM Specialist

The Senior CRM Specialist at Lingokids plays a key role in delivering an outstanding user experience through email, push, and in-app messages.  The role focuses on increasing engagement and converting free users into paying customers.  Responsibilities include analyzing user behavior, building marketing campaigns in Braze, implementing A/B tests, managing QA processes, collaborating with designers, and contributing to reports.  The ideal candidate possesses 5+ years of experience in marketing automation, specifically with Braze, and a data-driven mindset.

<div class="mx-auto max-w-[750px] prose font-company-body overflow-hidden break-words [&amp;_ol_li_li]:list-[lower-alpha]" data-controller="careersite--responsive-video">
 Lingokids' mission is to help 100 million families worldwide raise amazing kids through playlearning™.Through play and interactive technology, Lingokids delivers premium, modern learning through educational subjects and life skills so kids can thrive as confident, conscious, resilient, lifelong learners — ready for school and today’s ever-changing world.To help us on this mission, we’re looking for an exceptional Senior CRM Specialist to join the Customer Experience team. <h2>Are you ready for Playlearning?™</h2>As a Sr. CRM Specialist, you will play a key role in delivering an outstanding user experience through email, push, and in-app message channels, with the goal of increasing engagement and converting visitors into new customers to our product.The whole Marketing department consists of around 30 people, working in cross-functional teams with the Product and Data department. <h2>Responsibilities</h2><ul>
<li>The Sr. CRM Specialist will be responsible for building, developing, and optimizing experiences in our Marketing Automation tool (Braze). This is a fundamental role to us because it's a powerful way to enhance our customers’ experience, establish long-term and profitable relationships with Lingokids customers, and communicate with the right person, and the right message at the right time.
</li>
</ul>The most challenging and exciting responsibilities for this role are:<ul>
<li>Analyze user behavior, segment and build strategies to maximise conversion rate from free user to paid customer.</li>
<li>Build, develop, and execute marketing and editorial campaigns in our Marketing Automation platform (Braze).</li>
<li>Implement tests (a/b or with control group) in the system and make sure these are followed up and that learnings are implemented in future campaigns</li>
<li>Manage the quality assurance processes for email marketing, push, and in-app messaging by ensuring the copy, images, and links are functional and effective</li>
<li>Monitor communications, do error handling and problem solution</li>
<li>Work with Designers to provide innovative and responsive creative solutions for our marketing campaigns, and ensure all outputs meet brand guidelines</li>
<li>Contribute to weekly and monthly reports supporting the whole team with commentary and suggestion for improvement and optimisation</li>
<li>Coming up with creative ideas, preparing proposals, overseeing the production process &amp; execution and reporting the results to the relevant people</li>
<li>Keeping on top of the latest industry trends and competitor analysis to ensure you are generating fresh ideas for new campaigns to to drive the health &amp; performance of the customer database</li>
</ul><h2>Desired experience</h2><ul>
<li>At least 5 years experience in Marketing Automation, executing campaigns in CRM/campaign management platforms (Ideally Braze).</li>
<li>Have previously created and executed AB and/or multi-variate tests.</li>
<li>Ability to analyse data to monitor campaign results and key performance metrics.</li>
<li>A data driven mind-set where you always test, learn and improve the customer experience and campaign result.</li>
<li>The ability to demonstrate excellent planning skills and communicate with a number of audiences across multiple channels.</li>
<li>At least basic knowledge in HTML &amp; CSS.</li>
<li>Are curious and playful, you are not afraid of tough challenges and confident enough to share your views.</li>
</ul>English is a must. We are a multicultural team, and we are providing a service in English so, we don't care about certificates, but we expect you to be able to communicate fluently.You should feel equally comfortable communicating in long-form writing. We have become a fully remote company so, we believe that being articulate in both spoken and written long-form asynchronous communication is key to working efficiently together.Experience working closely with non-technical stakeholders to refine requirements and bring them to life is a must.<h1> </h1><h1>Life at Lingokids</h1>🏡 Remote working within Spain We have a remote-friendly culture, with flexible work setups between our beautiful offices in Madrid, Málaga and Barcelona, and your cozy casa. Office attendance? Your presence in the office is optional, empowering you to choose where you work for optimal productivity.📈 Stock options Joining Lingokids means you can choose to own part of the company. You’re invested in our success and we want you to know that we’re invested in yours, too.📚 Career growth We believe that we only get better together. Our strong feedback culture creates an ideal environment for professional growth and, to keep your knowledge fresh, we offer €2000 a year for books, conferences, and training. Feel like something’s missing? Just ask!💬 Language lessons At Lingokids, learning is what we’re all about! That’s why we offer free language classes so you can brush up on your Spanish, English or Portuguese ¡Qué excelente!🩺 Health Insurance We want you to be happy and healthy at work and get the care you need when you’re not—so we offer optional health insurance through Adeslas at competitive rates.🧠 Mental Health Support We offer 3 free <a href="https://www.therapyside.com/es-es?utm_term=therapyside&amp;utm_campaign=&amp;utm_source=google&amp;utm_medium=cpc&amp;hsa_tgt=kwd-2175540461947&amp;hsa_grp=163816052357&amp;hsa_src=g&amp;hsa_net=adwords&amp;hsa_mt=p&amp;hsa_ver=3&amp;hsa_ad=703680077420&amp;hsa_acc=3933221980&amp;hsa_kw=therapyside&amp;hsa_cam=21399737241&amp;gad_source=1&amp;gclid=CjwKCAjwxY-3BhAuEiwAu7Y6s9cxDsAVnGTTCpMCQqVu90hdaSAZkBUZqx0sS4Ad_r33hFU8Yobs-xoC_jEQAvD_BwE">TherapySide</a> sessions to help you always feel at your best, both personally and professionally.💳 Flexible compensation We use <a href="https://cobee.io/plataforma-de-beneficios/?utm_source=adwords&amp;utm_medium=ppc&amp;utm_campaign=G_V!+-+B%C3%BAsq+-+Marca+ES&amp;utm_term=cobee&amp;hsa_acc=1536392233&amp;hsa_cam=15442496815&amp;hsa_grp=127284860301&amp;hsa_ad=565865662764&amp;hsa_src=g&amp;hsa_tgt=kwd-504022189638&amp;hsa_kw=cobee&amp;hsa_mt=e&amp;hsa_net=adwords&amp;hsa_ver=3&amp;gad_source=1&amp;gclid=CjwKCAiAopuvBhBCEiwAm8jaMdX7gI3MB9YzEz6MqG88qpspq_vXlhF8twvJkN8rBnA2CA_YEGoNpRoCwYkQAvD_BwE">Cobee</a> to roll your monthly meal and transport expenses into your payroll.🍲 Meal allowances Every month we’ll drop a tasty €60 onto your Cobee card to spend on restaurants and food delivery services. Honestly, there’s no big reason why. We just want you to enjoy some good grub. 🖥 Home office setup Want your work-from-home setup to start living its best life? We’ve got you covered with a €400 allowance to put together an ergonomic place, plus an extra €35 each month for remote work expenses.🌍 Visa sponsorship Need a visa to work in the EU? We’ll guide you through the visa process and cover the costs, making your move as smooth as possible. <h3>Don't be a stranger</h3>Not ticking all the boxes for this particular role? We’d still love to hear from you! We’re on the hunt for someone who’s passionate about our mission, not someone who’s perfect on paper.<h3>Diversity, Equity, and Inclusion</h3>Lingokids is committed to creating an equitable and inclusive environment where people from all backgrounds can thrive. We believe diversity fuels our innovation. Every day, we teach kids about the strength found in differences and this remains a value that is core to our Playlearning™ approach.We’ll consider all applications for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. 
 </div>

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Meet Elise

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As the VP of Revenue Operations, you will be responsible for building and scaling the infrastructure that powers the go-to-market engine. This includes designing and executing systems, tools, and processes to increase sales efficiency, improve forecasting accuracy, and drive revenue growth across the entire customer lifecycle. You will lead the transformation of the GTM organization with SOTA AI tools, build the RevOps function, own and evolve the revenue tech stack, build a deal desk function, partner with CRO and CFO on sales forecasting, and use data to drive strategic decisions. You will also collaborate cross-functionally to align revenue strategies.

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<div>About EliseAI EliseAI is the leading conversational AI platform for the housing and healthcare industry. We automate the boring, mundane, repetitive tasks, so that staff can focus on more engaging customer interactions. In 2024, we were the fastest growing AI start-up in NYC, our home city. Our philosophy is built around small but highly empowered teams that allow us to execute faster than anyone else. About The Role As the VP of Revenue Operations, you will be responsible for building and scaling the infrastructure that powers our go-to-market engine. You’ll own the design and execution of systems, tools, and processes that increase sales efficiency, improve forecasting accuracy, and drive revenue growth across the entire customer lifecycle.&nbsp; Key Responsibilities <ul> <li>Develop and execute a comprehensive revenue operations strategy across the entire customer life cycle; acquisition, on-boarding, expansion, renewal, and churn</li> <li>Lead the transformation of our GTM organization with SOTA AI tools and processes (Clay, Synthesia, etc.)</li> <li>Design and build the organizational structure of the RevOps function, hiring and developing a high-performing team across systems, analytics, and deal operations</li> <li>Own and evolve our revenue tech stack (e.g. Salesforce, CPQ, integrations) with a focus on automation, scalability, and usability</li> <li>Build and scale a best-in-class deal desk function in partnership with Sales, Legal, and Finance to streamline quoting, contracting, and approvals</li> <li>Partner with CRO and CFO on sales forecasting, goal-setting, and performance management—ensuring high accuracy and accountability across teams</li> <li>Use data to drive strategic decisions and establish clear KPIs for pipeline health, conversion, and rep productivity</li> <li>Ensure data hygiene, process integrity, and compliance across GTM systems</li> <li>Collaborate cross-functionally with Marketing, Product, and Customer Success to align revenue strategies and optimize acquisition, expansion, and retention efforts</li> </ul> Requirements <ul> <li>10+ years of experience in revenue/sales operations, with 5+ years in a leadership role&nbsp;</li> <li>Experience in scaling a hyper-growth startup B2B tech company.</li> <li>Track record of designing and scaling RevOps teams and infrastructure</li> <li>Deep expertise in Salesforce and related GTM tools, with a strong understanding of automation, data management, and AI integration.</li> <li>Strong analytical mindset with a bias for action; fluent in forecasting, sales analytics, and KPI management.</li> <li>Willingness to work in office 4 days a week</li> </ul> Why Join Growth and impact. 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Benefits In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits: <ul> <li>Equity in the company in the form of stock options&nbsp;</li> <li>Medical, Dental and Vision premiums covered at 100%&nbsp;&nbsp;</li> <li>Fully paid parental leave</li> <li>Commuter benefits&nbsp;</li> <li>401k benefits</li> <li>Monthly fitness stipend</li> <li>Our brand new Midtown south office with an open floor plan, fully stocked kitchen, and company paid lunch</li> <li>Fun company social events through our Elise and the City program</li> <li>Unlimited vacation and paid holidays</li> </ul> We'll cover relocation packages from outside of the Greater NYC metro area - we'll make the move exciting, not painful. Job Compensation Range: The salary range for this role is $250,000 - $315,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits &amp; perks package. 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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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