Workplace equality and inclusion are not just words or topics for LogRhythm, they are part of our core values, beliefs, and essential to our culture. We hire the best of the best and do not discriminate based on race, gender, age, religion, sexual orientation, identity, or other personal factors. LogRhythm was built on the principals of innovation, dedication, creativity, and commitment. It is through these essential areas we were able to grow as an equal and inclusive workplace, one where our employees feel respected and safe in.

Logrhytm

Deal Desk Analyst ll

Global Service Desk, Tier I

Senior Site Reliability Engineer

Regional Sales Manager (UK)

Regional Sales Manager

Customer Success Manager (Japan)

Commercial Account Executive (TOLA Region)

Services Consultant

The Deal Desk Analyst will increase deal efficiency and maximize revenue by partnering with field teams in proposal building, pricing, quote generation, and opportunity management. They will be responsible for reviewing and enforcing revenue recognition requirements, creating and managing quotes, assisting with contract management, ensuring compliance with pricing policies, managing RFPs, and working as a liaison between multiple teams to facilitate the renewal process and ensure orders are processed efficiently. This role requires a deep understanding of the quote-to-booking process and the ability to support the iMETA & APJ team. The analyst will provide support to leadership and ensure that requirements are met for orders to be processed with minimal delays. They will also communicate with cross-functional teams and process sales requests in a timely manner.

Channel Account Manager (Japan)

<h3>Description</h3>
 <div>About Exabeam: Exabeam is a leader in intelligence and automation that powers security operations for the world’s smartest companies. As a global cybersecurity innovator, Exabeam provides industry-proven, security-focused, and flexible solutions for faster, more accurate threat detection, investigation, and response (TDIR). Learn more at&nbsp;<a href="https://www.exabeam.com">www.exabeam.com</a>.&nbsp; </div><div></div><div>Deal Desk Analyst:&nbsp;</div><div>In this role, you’ll support three key objectives: increase deal efficiency and effectiveness, improve business visibility and global consistency, and standardize terms of deals while enforcing contracting minimum standards.</div><div>&nbsp;</div><div>This individual contributor role will be a true value-add partner and business liaison. They need to be all knowing of the company’s quote-to-booking process and all components that need to be factored in for a clean booking. Members of this group are responsible for supporting the iMETA &amp; APJ team, to ensure quotes and orders are accurate prior to submitting to Finance for final processing. </div><div> Here’s an overview of the responsibilities &amp; challenges ahead:</div><ul><li style="font-family: 'times new roman' , times;font-size: 10.0pt;">The Deal Desk Analyst will help to accelerate deal cycles to close and maximize revenue by partnering with our field teams in proposal building, pricing, quote generation and opportunity management in the effort to structure profitable and compliant transactions.</li><li style="font-family: 'times new roman' , times;font-size: 10.0pt;">Work with Salesforce and CPQ tool, reviewing and enforcing revenue recognition requirements for quote compliance.</li><li style="font-family: 'times new roman' , times;font-size: 10.0pt;">Create and manage quotes for accuracy and meeting basic product and pricing guidelines.</li><li style="font-family: 'times new roman' , times;font-size: 10.0pt;">Assist with contract management for NDAs and the equivalent of.</li><li style="font-family: 'times new roman' , times;font-size: 10.0pt;">Ensure compliance with company pricing / discount policies and processes.</li><li style="font-family: 'times new roman' , times;font-size: 10.0pt;">Manage review and completion of RFPs/RFIs/security-related questionnaires.</li><li style="font-family: 'times new roman' , times;font-size: 10.0pt;">Work as a liaison between multiple groups, such as order management, revenue, sales ops, legal, and pricing, to help facilitate the renewal process.</li><li style="font-family: 'times new roman' , times;font-size: 10.0pt;">In addition, you will add strategic value by highlighting process inefficiencies and areas in need of enablement or definition and working with multiple departments to ensure the teams are being supported to the highest standard possible.</li><li style="font-family: 'times new roman' , times;font-size: 10.0pt;">Provide additional support to leadership as needed.</li><li style="font-family: 'times new roman' , times;font-size: 10.0pt;">Work with various teams (Legal, Finance, Training, Professional Services, Order Entry, etc.) to make sure all requirements are met for orders to be processed with minimal or no delays.</li><li style="font-family: 'times new roman' , times;font-size: 10.0pt;">Ensure required approvals, such as discounts and contractual terms, are obtained and clearly documented.</li><li style="font-family: 'times new roman' , times;font-size: 10.0pt;">Effectively communicate with cross-functional teams via email, phone, or online meetings.</li><li style="font-family: 'times new roman' , times;font-size: 10.0pt;">Ensure sales requests are processed in a timely, efficient and accurate manner with strong focus during period-end deadlines</li></ul><div style="margin-bottom: 12.0pt;">Requirements:&nbsp;</div><ul><li style="font-family: 'times new roman' , times;font-size: 10.0pt;">3+ years of experience in a Deal Desk function with a global sales team</li><li style="font-family: 'times new roman' , times;font-size: 10.0pt;">Experience quoting and order processing</li><li style="font-family: 'times new roman' , times;font-size: 10.0pt;">Solid understanding and experience with CPQ tools and QTC process knowledge</li><li style="font-family: 'times new roman' , times;font-size: 10.0pt;">Self-motivated, critical thinker with prior experience with complex, cross-functional pricing and proposal execution across Sales Legal, and Finance</li><li style="font-family: 'times new roman' , times;font-size: 10.0pt;">An understanding of contract management</li><li style="font-family: 'times new roman' , times;font-size: 10.0pt;">Positive team player and effective communicator with all levels of management and cross-functional organizations</li><li style="font-family: 'times new roman' , times;font-size: 10.0pt;">Flexible and supportive in fast moving and changing environment</li><li style="font-family: 'times new roman' , times;font-size: 10.0pt;">Collaborative participation in identifying and suggesting possible resolution in system gaps and processes to better streamline efficient workflow</li></ul><div>Bring your Whole Self to Work!&nbsp;</div><div>Diversity, equity, and inclusion are at the core of who we are. At Exabeam, we know that diverse perspectives spark innovation, improve creativity, and position our team for success. Creating a culture where all are welcomed, valued, and empowered to achieve their full potential is important to who we are today and in the future. We hire the best of the best and do not discriminate based on race, gender, age, religion, sexual orientation, identity, or other personal factors.</div>

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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Betson Group

Payments and Fraud Shift Leader

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The Payments and Fraud Shift Leader is responsible for handling payment-related inquiries from customers and internal or external parties. This role aims to provide exceptional customer service by prioritizing the customer and facilitating internal communication, offering guidance to payments analysts. Responsibilities include task allocation, being the first point of contact for third-party providers, managing issues during the shift, answering escalations from customer support, handling payment queries via various channels, cooperating with the Payments and Fraud Team Leader, improving procedures, raising trends, and ensuring minimal downtime for tech issues. Additionally, the leader will be a point of contact for payment and fraud-related questions, processing internal crediting requests, assisting team members, applying fraud prevention rules, helping process payments, and maintaining a positive work environment.

Facilities & Office Coordinator

Technical Compliance Process Officer

Finance Officer

Reconciliation Analyst

Customer Service Agent - English Speaking

Online Support Operator

Gaming Coordinator

Community Manager (Sports)

Basketball Trader

<h2>Overview:&nbsp;</h2>
The function of the Payments&nbsp;and&nbsp;Fraud Shift Leader is to handle contacts related to payments queries raised by customers or any internal or external parties. The aim is to provide an outstanding customer service experience by putting the customer first in every action and facilitate internal communication, as well as offer guidance to payments analysts.&nbsp;
<h2>Main Responsibilities:&nbsp;</h2>
The main responsibilities include but are not limited to:&nbsp;
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1">Allocation and prioritization of task during the shift.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="2" data-aria-level="1">Being the first line of contact for 3rd party providers regarding payments related issues.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="3" data-aria-level="1">Taking ownership of any issues occurring during their shift, effectively manage the issue and take the most efficient course of action to minimize customer impact as well as work load.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="4" data-aria-level="1">Answering escalations&nbsp;from&nbsp;customer support and following up on the&nbsp;timely resolution of issues.&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1">Handling&nbsp;of&nbsp;payments&nbsp;and risk&nbsp;queries and escalations from&nbsp;customer support via chat,&nbsp;IM&nbsp;and&nbsp;emails.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="2" data-aria-level="1">Cooperate with Payments&nbsp;and&nbsp;Fraud Team Leader&nbsp;on any issues facing the team.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="3" data-aria-level="1">Work together with Payments&nbsp;and&nbsp;Fraud Team Leader&nbsp;in order to improve and maintain procedures within the Payments Team.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="4" data-aria-level="1">Raise any trends in escalations, denoting a possible generic issue with anything payment related.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="5" data-aria-level="1">Ensuring that ongoing tech issues are monitored and proper follow&nbsp;up&nbsp;is done to ensure minimal down time&nbsp;and customer impact.&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1">Point of contact for any payment&nbsp;and&nbsp;fraud&nbsp;related issues or questions.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="2" data-aria-level="1">Processing of internal crediting requests.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="3" data-aria-level="1">Be a point of assistance to&nbsp;the other team members when the need arises.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="4" data-aria-level="1">Ensuring that fraud and risk prevention rules are followed and applied when processing any of the Payments&nbsp;and&nbsp;Fraud&nbsp;Shift Leader tasks.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="5" data-aria-level="1">Help in processing payments when needed and any other&nbsp;additional tasks when required.&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1">Help to create and maintain an effective and positive working environment.&nbsp;</li>
</ul>
<h2>Reporting:&nbsp;&nbsp;</h2>
To&nbsp;Payments&nbsp;and&nbsp;Fraud Team Leader.
<h2>Extra awesome:</h2>
<ul>
<li>Speaks a multitude of languages including fluency English</li>
<li>Invested knowledge in iGaming&nbsp;</li>
<li>Knowledge of a wide variety of payment providers and processes</li>
</ul>
&nbsp;
<h2 style="text-align: center;">Challenge accepted?</h2>
We offer a fun and challenging role in a collaborative and dynamic environment. For the right person there are many different career paths at Betsson, both if you want to deepen your technical skills or work with leadership in the future.
<h6 style="text-align: center;">By submitting your application, you understand that your personal data will be processed as set out in our <a href="https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.betssongroup.com%2Fprivacy-policy%2F&amp;data=02%7C01%7C%7Cdf880949479641f0ff9808d80186cf32%7Cc514bc364b3348d2bbb1a3c97d4bf41d%7C0%7C0%7C637261025803833173&amp;sdata=1ckgbi0LOpEfEI6T33fEggTW87I84SLdCYd6sLaHRGk%3D&amp;reserved=0">Privacy Policy</a></h6>

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