Lorikeet

Account Executive

Sales Operations

Software Engineer

Forward Deployed AI Engineer

Head of Forward Deployed Engineering

Data Scientist

Solutions Engineer

Agent Manager

Lorikeet is seeking a foundational Account Executive to drive growth by securing new enterprise customers and expanding market presence. This role involves working directly with technical founders to refine sales strategy, establish playbooks, and help grow the team. You will sell a transformative AI solution that delivers measurable ROI to customers, engaging with technical decision-makers. The role offers high pay, high expectations, and equity. Lorikeet is on the technical cutting edge, defining AI-first SaaS products. The recruitment process is straightforward, involving informal chats and a paid work trial. You will own the full sales cycle, develop a deep understanding of customer support operations, and provide market intelligence to inform product development. You'll build relationships with key decision-makers and collaborate with founders to refine messaging.

<h2>About Lorikeet</h2>Lorikeet is the most powerful customer support AI for complex businesses like fintechs, healthtechs, marketplaces and delivery services.We're doing this by building ground up from the premise that most support responses should be automated with transparent, customizable AI, and that support teams should spend their time managing automation and engaging with complex cases, not grinding through high volumes of simple tickets. Once teams are freed from reactive support, we want to help them tackle what's next: providing personalized concierge services to their customers.To deliver this combination of powerful AI systems and well designed tooling we're leveraging Jamie's experience as an early member of Google's generative AI team and Steve's experience building for operational teams at Stripe, as well as the experience of our team who've joined us from places like Stripe, Canva, Atlassian, Dropbox and Dovetail.We are growing fast, have dozens of paying customers with five to six figure contracts, real revenue, an exciting roadmap and a strong sales pipeline. We're well funded by leading VCs and angel investors, including Blackbird, Square Peg, Claire Hughes Johnson (ex Stripe COO), Cristina Cordova (Linear COO), Bob Van Winden (Stripe Head of Support), and Cos Nicolaescu (Brex CTO).Our global customers include:- The largest telehealth company in Australia- The largest bank for teens in the US- One of the largest NFT marketplaces by trading volume- One of the largest Web3 gaming companies- … and a handful of other enterprise customers with over 1 million support tickets a year.<h2>What's unique about this opportunity?</h2><ul style="min-height:1.5em"><li>Warm, mature, in-office flexible culture. Low ego, high trust team. No tolerance for ‘talented jerks’. We embrace a) working efficiently, and b) working flexible hours to fit in life priorities outside of work. We’re committed to building a diverse team and really encourage folks from underrepresented backgrounds to reach out - we value user obsession and eagerness to learn over traditional credentials.</li><li>High pay, high expectations, high performance. We're building a small, great team. We aim to match unicorn / scale up pay for OTE and offer uncapped commission with aggressive accelerators, as well as an equity stake in the business. Our team gets the same monthly updates we send to our investors because they're investors and owners too.</li><li>On the technical cutting edge. With our users we're defining what an AI-first SaaS product looks like. No one has figured out what the UI/UX, capabilities and data models of an AI first company are - it's white space for us to invent. The AI agent problems we're solving are beyond the cutting edge at the biggest research labs.</li><li>No nonsense recruitment process. The process is: 1) informal chats with Steve and Jamie to hear our pitch and understand your interests and goals, 2) a two day paid work trial where you come in and ship with us. There's no better way for each of us to figure out if we like working together than to work together!</li></ul><h2>About the role and you</h2>This is a foundational sales opportunity to join Lorikeet's nascent Account Executive team. You'll be instrumental in driving our growth by securing new enterprise customers and expanding our presence in key markets. You'll work directly with our technical founders to refine our sales strategy, establish the playbook for future sales team members, and help grow the team. We’ve been selling the product so we know the value of sales perspectives in product development, and you’ll have a seat at the table in shaping our product strategy and roadmap.You'll be selling a transformative AI solution that delivers immediate and measurable ROI to customers, working with technical decision-makers who understand the value of automation for their support operations. Your success will directly impact our company trajectory and establish you as a key leader in our organization.Our customers and revenue are &gt;50% in the US, but today most of our team and our headquarters is in Sydney, Australia, where we'd love to host you for onboarding.<h2>The right candidate</h2>We're looking for a strategic, customer-focused sales professional to help us accelerate our growth. This role is perfect for someone who is:- Excited about AI and can effectively communicate its transformative potential to complex businesses- Naturally curious about customers' business challenges and motivated to find the right solutions- Comfortable selling to technical and business stakeholders in enterprise organizations- Motivated by impact and wants to play a key role in an early-stage, fast-moving startupAs an early team member, you'll have the agency to take initiative and shape our sales approach. You'll influence not just individual deals, but our entire go-to-market strategy.<h2>What you'll do</h2>- Own the full sales cycle for enterprise prospects, from prospecting to closing deals- Develop deep understanding of customer support operations and articulate how Lorikeet's AI can transform them- Partner with our product and implementation teams to ensure smooth customer onboarding- Help establish sales processes, documentation, and best practices as our founding AE (we have an AI-first, next-gen stack that includes Attio as a CRM, Grain for recording and coaching, and Unify, Rox and Clay for account intelligence, planning and prospecting - we’d welcome your input on selecting and building the right stack)- Provide market intelligence and customer feedback to inform product development- Build and nurture relationships with key decision-makers at target accounts- Collaborate with founders to refine our value proposition and sales messaging- Meet and exceed revenue targets through both new customer acquisition and expansion<h2>You might be a fit if you</h2>- Have 5+ years of experience in new business / acquisition enterprise SaaS sales, ideally in B2B software or AI-driven solutions- Have a proven track record of building pipeline and consistently meeting or exceeding sales targets, ideally in an early stage or entrepreneurial setting that involves creating structure and selling innovative products in new markets- Are comfortable with complex, consultative sales cycles and selling to multiple stakeholders- Can effectively communicate technical concepts and ROI to both technical and business audiences- Are naturally curious and enjoy understanding the nuances of customer operations- Are an excellent communicator who can build trust and relationships at all levels- Are excited about AI and its potential to transform how businesses operate (experience with AI tools is a plus)Applicants must be based in Sydney and eligible to work in Australia without sponsorship.If you don't quite match this but have a unique background, skillset, or experience that you think we should consider we strongly encourage you to reach out. We know first hand that diverse teams are higher performing and are proud that our team reflects a broad spectrum of identities and lived experiences.

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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Autodesk

Senior Customer Success Manager

Sales Representative, New Business

Manager, User Research (Construction)

Senior Business Development Representative, New Business

Software Developer

Director, Renewal Sales, APJ

Manager, Consulting Services

Manager, Account Executive

Account Executive, Territory

Autodesk is seeking a Senior Customer Success Manager based in Japan to drive long-term success for customers with Enterprise Business Agreements (EBA). This role focuses on post-sale account management, building customer relationships, and ensuring smooth onboarding and support to maximize customer ROI. Responsibilities include accelerating adoption of new solutions, developing strategic roadmaps, collaborating with internal experts to provide solutions, building trusted advisor relationships, creating account documentation, and fostering relationships with key management sponsors. The ideal candidate will have a customer-first mindset, empathy, a collaborative spirit, and a drive to grow.

Autodesk is changing how the world is designed and made. Our technology spans architecture, engineering, construction, product design, manufacturing, media, and entertainment, empowering innovators everywhere to solve challenges big and small. From greener buildings to smarter products to more mesmerizing blockbusters, Autodesk software helps our customers to design and make a better world for all. Over 100 million people use Autodesk software like AutoCAD, Revit, Maya, 3ds Max, Fusion 360, SketchBook, and more to unlock their creativity and solve important design, business and environmental challenges. Our software runs on both personal computers and mobile devices and taps the infinite computing power of the cloud to help teams around the world collaborate, design, simulate and fabricate their ideas in 3D. We provide exceptional compensation/benefit packages and we’d love for you to join us. We’re proud to be an equal opportunity employer and we consider all qualiﬁed applicants without regard to race, gender, disability, veteran status or other protected category. To see our culture in action, check out #AutodeskLife. We are headquartered in the San Francisco Bay Area and have more than 10,000 employees worldwide.

Principal Software Developer - Experimentation and Data Analytics

Principal Software Engineer, Product Analytics

Design Strategist / User Experience

<div><div><div><div><div><div><div><div>Job Requisition ID #</div></div></div></div></div></div></div></div>25WD90315Position Overview Do you have a customer first mindset and passion for building lasting relationships? &nbsp;Do you thrive on change? If this sounds like you, we are looking for a Senior Customer Success Manager based in Japan to help Autodesk’s customers with Enterprise Business Agreements (EBA) drive long-term success by executing an array of services to accelerate customer business goals and drive adoption. This is an exciting opportunity to make a meaningful impact on our customers, and Autodesk’s, success.Real Customer Success is built on empathy and trust. The foundation of our culture is Customer First!&nbsp; &nbsp;Acting as the single point of contact for Autodesk and key customer stakeholders within EBA accounts, the CSM drives post-sale account management and customer relationship development while ensuring proper onboardings and coordinating support to maximize a customer’s return on investment in Autodesk solutions. Responsibilities:<ul><li>Accelerates adoption of new solutions by helping prioritize projects and support activities that deliver the best ROI within the shortest timeframe</li><li>Establishes measurable criteria for success and assists in building organizational alignment</li><li>Develops and maintains a strategic roadmap with a select group of named accounts to ensure the successful and broad adoption of Autodesk solutions</li><li>Collaborates with internal subject matter experts to translate customer business/technical challenges into business solutions based on Autodesk products &amp; services, augmented with 3rd-party technology as required</li><li>Build trusted relationships as a trusted advisor and become a valued advisor by sharing insights and listening deeply to customer needs</li><li>Creates and coordinates account documentation including reports, proposals, business assessments, and recommendations</li><li>Develops and maintains close relationships with key management sponsors within a select group of names accounts (from key users to CXO)</li></ul>Minimum Qualifications:<ul><li>3+ years in leading customer-facing organizations</li><li>Strong empathy for customers, collaborative mindset and drive to grow</li><li>You want to help and serve our customers: They win, so you win</li><li>You’re driven: No one needs to push you to excel; it’s just who you are</li><li>Eager to learn, adapt and perfect your work; you seek out help and put it to good use</li><li>Ability to manage influence through persuasion, negotiation, and consensus building</li><li>Deep understanding of value drivers in recurring revenue business models</li><li>Strong financial acumen including analytical and process-oriented mindset</li><li>Enthusiastic and creative leader with the ability to inspire others</li><li>Excellent communication and presentation skills</li><li>Business fluency in Japanese and English</li></ul>Preferred Qualifications:<ul><li>An interest of the manufacturing, architecture, construction or engineering industry</li><li>Experience deploying technology or services with large enterprise or global customers and the desire for continuous learning and growth</li><li>You are enthusiastic and creative with the ability to inspire, influence and encourage others, in both relationships with customers and peers</li><li>Deep understanding of value drivers in recurring revenue business models</li><li>Strong financial acumen including an analytical and process-focused mindset</li><li>Understanding of Software-as-a-Service (SaaS) customer management #LI-JA1</li></ul>Learn MoreAbout AutodeskWelcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!Sales CareersWorking in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: <a href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.autodesk.com%2Fcareers%2Fsales&amp;data=05%7C01%7Canjana.preethi%40autodesk.com%7Cec59d31e67534b47172108db78346db8%7C67bff79e7f914433a8e5c9252d2ddc1d%7C0%7C0%7C638235938792530184%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=MInECJLT1j61jnGXBCxegbFvva69hjYBRoMNG8mPfZ8%3D&amp;reserved=0" target="_blank" rel="noopener noreferrer">https://www.autodesk.com/careers/sales</a>Diversity &amp; Belonging We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: <a href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.autodesk.com%2Fcompany%2Fdiversity-and-belonging&amp;data=05%7C01%7Canjana.preethi%40autodesk.com%7C7e468118978f4994078f08db772d3f46%7C67bff79e7f914433a8e5c9252d2ddc1d%7C0%7C0%7C638234808438788331%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=dVD8soPEN9XLo990FmFqIU6owiEQ7ceXdn%2B13VuFUyE%3D&amp;reserved=0" target="_blank" rel="noopener noreferrer">https://www.autodesk.com/company/diversity-and-belonging</a>Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site).

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.