Lorikeet

Software Engineering Manager

Agent Product Manager

Sales Operations

Account Executive

Software Engineer

Forward Deployed AI Engineer

This Engineering Manager role at Lorikeet involves leading a rapidly growing engineering team responsible for products and systems. It's a hands-on position blending technical leadership with people-first management and talent development. You will guide engineers of all experience levels, ensuring thoughtful velocity and high engineering standards. Key responsibilities include shaping technical direction, partnering across departments for customer impact, growing engineers through collaboration, building the talent pipeline, and contributing directly to critical initiatives, all while fostering a customer-outcome-driven engineering culture.

Head of Forward Deployed Engineering

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About Lorikeet</h2>Lorikeet is the most powerful customer support AI for complex businesses like fintechs, healthtechs, marketplaces and delivery services.We’re doing this by building ground up from the premise that most support responses should be automated with transparent, customizable AI, and that support teams should spend their time managing automation and engaging with complex cases, not grinding through high volumes of simple tickets. Once teams are freed from reactive support, we want to help them tackle what’s next: providing personalized concierge services to their customers.To deliver this combination of powerful AI systems and well designed tooling we’re leveraging Jamie’s experience as an early member of Google’s generative AI team and Steve’s experience building for operational teams at Stripe, as well as the experience of our team who’ve joined us from places like Stripe, Canva, Atlassian, Dropbox and Dovetail.We are growing fast, have paying customers, real revenue, an exciting roadmap and a strong sales pipeline. We’ve raised over USD 50m from leading VCs and angel investors, including QED, Blackbird, Square Peg, Claire Hughes Johnson (ex Stripe COO), Cristina Cordova (Linear COO), Bob Van Winden (Stripe Head of Support), and Cos Nicolaescu (Brex CTO).<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Our global customers include:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">The largest telehealth company in Australia,</li><li class="leading-relaxed">The largest bank for teens in the US,</li><li class="leading-relaxed">One of the largest NFT marketplaces by trading volume,</li><li class="leading-relaxed">The leading virtual specialty-care platform in the US,</li><li class="leading-relaxed">One of the largest flexible rent-payment platforms in the US,</li><li class="leading-relaxed">One of the largest Web3 gaming companies</li></ul>… and a handful of other enterprise customers with over 1 million support tickets a year.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What’s unique about this opportunity?</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Warm, mature, flexible, in-office culture. Low ego, high trust team. No tolerance for ‘talented jerks’. We value working together in-office as the default in our (very nice!) Surry Hills office. We embrace a) working efficiently, and b) working flexible hours to fit in life priorities outside of work. We’re committed to building a diverse team and really encourage folks from underrepresented backgrounds to reach out - we value user obsession and eagerness to learn over traditional credentials.</li><li class="leading-relaxed">High pay, high expectations, high performance. We aim to match unicorn / scale up pay at base salary and offer a potentially life-changing equity stake in the business. Our team gets the same monthly updates we send to our investors because they’re investors and owners too.</li><li class="leading-relaxed">On the technical cutting edge. With our users we’re defining the platform that companies use to build universal concierges for their customers. No one has figured out what the UI/UX, capabilities and data models of an AI first company are - it’s white space for us to invent. The AI agent problems we’re solving are beyond the cutting edge at the biggest research labs. We’re building on a modern tech stack, with Typescript, React/Remix, PrismaORM, NestJS and some Python sprinkled in. Knowledge of that stack is nice, but we know good engineers will pick up new languages.</li><li class="leading-relaxed">No nonsense recruitment process. The process is: 1) informal chats with Amy and Jamie to hear our pitch and understand your interests and goals, 2) a ~two day paid work trial where you come in and ship with us. There’s no better way for each of us to figure out if we like working together than to work together!</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About the role and you</h2>Our engineering team is growing rapidly and we’re looking for an Engineering Manager to team up with our Head of Engineering to lead the talented folks responsible for our products and systems. You’ll work closely with the leadership team in building ambitious systems without compromising on clarity, culture, or care. We ship fast, we learn fast, and we own the outcomes.This is a hands-on, high-context role that blends technical leadership with inclusive, people-first management and talent development. You’ll guide engineers across varying levels of experience, from high-potential juniors to deeply experienced seniors, all while maintaining thoughtful velocity and keeping the engineering bar high.What you'll do<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Shape technical direction alongside the team - work with engineers to translate customer needs into technical solutions, balancing immediate business needs with long-term system health</li><li class="leading-relaxed">Partner across the company to stay connected to customer impact - collaborate with sales, customer success, and product to understand what's working (and what isn't), then help your team prioritize accordingly</li><li class="leading-relaxed">Grow engineers through hands-on collaboration - mentor through pairing, code reviews, and working side-by-side on challenging problems, helping people level up while shipping features customers love</li><li class="leading-relaxed">Build our talent pipeline thoughtfully - own hiring and onboarding new engineers, creating career paths that reward both technical growth and understanding customer needs</li><li class="leading-relaxed">Contribute directly to critical initiatives when needed - step into customer escalations, technical architecture decisions, or cross-functional projects to support business objectives beyond traditional management duties</li><li class="leading-relaxed">Create an engineering culture grounded in customer outcomes - ensure the team understands how their technical decisions impact business results and customer satisfaction</li><li class="leading-relaxed">Make pragmatic technical tradeoffs with the team - collaborate on balancing feature velocity, technical debt, and system reliability based on what the business actually needs</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">The right candidate</h2>We’re in search of an engineering manager who has experience working in a fast paced environment, even if in an unofficial capacity. You’d have led high-trust and high-outout teams, balancing business needs with a people first mindset.This role is ideal for someone who is (1) deeply interested in AI, (2) is excited to mentor and develop engineers of varying skill levels (3) is energized by operating at the nexus of the technical implementation of AI and ensuring customer success.You might be a fit if you:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Have 2- 4 years of experience as an engineering people manager and 7+ years of experience working in a top tier engineering organisation, and are passionate about growing people in a continually changing environment</li><li class="leading-relaxed">Are comfortable across the stack and are excited to lead ambitious, ambiguous projects that involve strong technical decision-making, effective implementation, and good product and design instincts</li><li class="leading-relaxed">Know how to mentor engineers at different points in their career, from early-career hires to seasoned ICs</li><li class="leading-relaxed">Have demonstrated experience hiring talented engineers in a competitive market, in addition to experience building onboarding paths, promotion rubrics, and team rituals that are inclusive and make people better</li><li class="leading-relaxed">Care about both systems design and human design; how your team operates is as important as the quality of what it ships</li><li class="leading-relaxed">Are comfortable navigating ambiguous, fast-moving, global environments</li><li class="leading-relaxed">Know how to balance day-to-day urgency with strategic, long-term thinking</li></ul>Applicants based in Sydney, Australia must be eligible to work in Australia without sponsorship.If you don't quite match this and are from an under-represented background we strongly encourage you to reach out. We know first hand that diverse teams are higher performing and are proud that our team reflects a broad spectrum of identities and lived experiences.<a href="https://jobs.ashbyhq.com/Lorikeet/7d85b0c6-d232-41cd-9d94-fd0d3e02a46c/application" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Apply for this Job</a>This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

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Razer

AI Data Engineer Intern

Associate Manager, Global Esports

Order Fulfilment Intern (Global E-commerce)

Manager, Project Management

Partnerships Marketing Intern

Project Coordination Intern

Senior Planning Specialist

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Embedded Sales Development Representative

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Joining Razer offers a global mission to revolutionize gaming. This role provides an opportunity to make a global impact within a team spanning five continents, fostering accelerated personal and professional growth through a unique, gamer-centric #LifeAtRazer experience. The AI Data Engineer Intern will design and build high-volume backend data processing systems for Razer’s AI gaming products. Responsibilities include developing and implementing data pipelines, data storage systems, and backend application software, collaborating closely with frontend engineers, data scientists, and machine learning engineers to enable Gen AI capabilities.

At Razer, you'll be at the forefront of the most exciting industry in the world — gaming. Evolving forms of gaming require evolving forms of hardware, software and services. That’s where Razer comes in, offering innovative top-of-the-line products and services to allow gamers to fully immerse in the ultimate gaming experience.Getting onboard Razer will place you on a global mission to bring gamers closer to the games they love. Razer is a place to do great work, offering you the opportunity to be a part of a global team across 11 countries. Whether you are a hardcore evangelist who breathe life to the latest and greatest gaming gear or a behind-the-scene hero who runs our global operations, you are assured of a career-changing quest that transcends time zones and culture with one single spell: For Gamers. By Gamers.The journey towards phenomenal-ness won’t come easy. However, we will excel because gamers rely on teamwork. We achieve greatness because we are wicked problem-solvers and tenacious in clinching victories in all that we do. It is the team that makes Razer where it is today and will continue to bring Razer to even greater heights.

Senior IT Risk & Compliance Specialist

Associate Accounts Specialist

Senior Data Scientist (Computer Vision Engineer)

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Responsibilities :</h2>This role is required to design and build high volume backend data processing systems for Razer’s Artificial Intelligence (AI) gaming products. The intern is responsible for developing and implementing data pipelines, data storage systems, and backend application software, while working closely with frontend engineers, data scientists, and machine learning engineers to enable Gen AI capabilities.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Essential Duties and Responsibilities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Design and implement data systems that enable the organization to store, process, and analyze large volumes of data. This involves developing data pipelines, designing scalable data processing systems in support of Gen AI capabilities.</li><li class="leading-relaxed">Manage data lakes, knowledge bases, and application databases. This involves creating and managing table schemas, views, materialized views, including tokenization techniques for Gen AI.</li><li class="leading-relaxed">Develop and templatize data pipelines that enable high volume extract, transform, and load operations from various sources – particularly API-based or web-based data ingestion.</li><li class="leading-relaxed">Design, develop, and maintain highly performant, scalable, and robust backend systems and server side logic - including maintenance and optimization of backend infrastructure for changing product requirements.</li><li class="leading-relaxed">Collaborate with data scientists and machine learning engineers to understand the data needs of various stakeholders across the organization and integrate appropriate solutions.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Requirements</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Ability to work in fast paced, high pressure, agile environment.</li><li class="leading-relaxed">Ability and willingness to learn and apply new technologies</li><li class="leading-relaxed">Strong in programming languages such as Python, SQL.</li><li class="leading-relaxed">Experience in developing and deploying applications running on cloud infrastructure such as AWS, Azure or Google Cloud Platform using Infrastructure as code tools such as Terraform, containerization tools like Dockers.</li><li class="leading-relaxed">Familiarity with a wide variety and genres of video games and the gaming industry in general.</li><li class="leading-relaxed">Excellent with various data processing techniques (streaming, batch, event-based), managing and optimizing data storage (Data Lake, Vector Data Stores and Database, SQL, and NoSQL) is essential.</li><li class="leading-relaxed">Excellent problem-solving and analytical skills, with an understanding of Gen AI technologies and their applications</li><li class="leading-relaxed">Experience using orchestration tools like Airflow or Prefect is preferred</li><li class="leading-relaxed">Excellent written and verbal communication skills.</li><li class="leading-relaxed">Experience and Interest to keep up with the advancement in the AI/ Data Engineering Field</li><li class="leading-relaxed">Has a Bachelor's or Master’s degree in computer science or similar technical discipline.</li></ul>

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Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

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