Lorikeet

Senior Product Manager

Account Executive

Lorikeet is seeking a Senior Product Manager to own the core AI agent quality and capabilities. This role involves defining product strategy and roadmap with leadership, collaborating cross-functionally with engineering, design, and business operations to develop impactful solutions. The ideal candidate is user-focused, technically minded, accountable, and autonomous, driving product success in a high-velocity environment by understanding customer needs and leveraging data.

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About Lorikeet</h2><p class="my-4 text-gray-700 leading-relaxed">Lorikeet is the most powerful customer support AI for complex businesses like fintechs, healthtechs, marketplaces and delivery services.</p><p class="my-4 text-gray-700 leading-relaxed">We’re doing this by building ground up from the premise that most support responses should be automated with transparent, customizable AI, and that support teams should spend their time managing automation and engaging with complex cases, not grinding through high volumes of simple tickets. Once teams are freed from reactive support, we want to help them tackle what’s next: providing personalized concierge services to their customers.</p><p class="my-4 text-gray-700 leading-relaxed">To deliver this combination of powerful AI systems and well designed tooling we’re leveraging Jamie’s experience as an early member of Google’s generative AI team and Steve’s experience building for operational teams at Stripe, as well as the experience of our team who’ve joined us from places like Stripe, Canva, Atlassian, Dropbox and Dovetail.</p><p class="my-4 text-gray-700 leading-relaxed">We are growing fast, have paying customers, real revenue, an exciting roadmap and a strong sales pipeline. We’ve raised over USD 50m from leading VCs and angel investors, including QED, Blackbird, Square Peg, Claire Hughes Johnson (ex Stripe COO), Cristina Cordova (Linear COO), Bob Van Winden (Stripe Head of Support), and Cos Nicolaescu (Brex CTO).</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Our global customers include:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">The largest telehealth company in Australia,</li><li class="leading-relaxed">The largest bank for teens in the US,</li><li class="leading-relaxed">One of the largest NFT marketplaces by trading volume</li><li class="leading-relaxed">One of the largest Web3 gaming companies</li></ul><p class="my-4 text-gray-700 leading-relaxed">… and a handful of other enterprise customers with over 1 million support tickets a year.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What’s unique about this opportunity?</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Warm, mature, flexible culture.</strong> Low ego, high trust team. No tolerance for ‘talented jerks’. We embrace a) working efficiently, and b) working flexible hours to fit in life priorities outside of work. We’re committed to building a diverse team and really encourage folks from underrepresented backgrounds to reach out - we value user obsession and eagerness to learn over traditional credentials.</li><li class="leading-relaxed"><strong>High pay, high expectations, high performance.</strong> We’re building a small, great team. We aim to match unicorn / scale up pay at base salary and offer a potentially life-changing equity stake in the business. Our team gets the same monthly updates we send to our investors because they’re investors and owners too.</li><li class="leading-relaxed"><strong>On the technical cutting edge.</strong> With our users we’re defining what an AI-first SaaS product looks like. No one has figured out what the UI/UX, capabilities and data models of an AI first company are - it’s white space for us to invent. The AI agent problems we’re solving are beyond the cutting edge at the biggest research labs. We’re building on a modern tech stack, with Typescript, React/Remix, PrismaORM, NestJS and some Python sprinkled in.</li><li class="leading-relaxed"><strong>No nonsense recruitment process.</strong> The process is: 1) informal chats with Isharna and Steve to hear our pitch and understand your interests and goals, 2) a ~two day paid work trial where you come in and ship with us. There’s no better way for each of us to figure out if we like working together than to work together!</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About the role and you</h2><p class="my-4 text-gray-700 leading-relaxed">We're hiring a Senior Product Manager. You will work closely with leadership to own the core of our offering: our AI agent quality and capabilities. You’ll collaborate with engineering, design, and business operations to develop solutions that make a real impact on customer experiences. You’ll help ensure we’re shipping the right thing and that the product is coherent in a high velocity environment.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">The right candidate</h3><p class="my-4 text-gray-700 leading-relaxed">We’re looking for a product manager who has experience shipping tools and systems that combine deep technical innovation, user-centric design, and relentless execution to solve real-world problems. This role is perfect for someone who is:</p><p class="my-4 text-gray-700 leading-relaxed">1.  <strong>User-focused</strong> and obsessed with how to deliver the best possible experience for customers.</p><p class="my-4 text-gray-700 leading-relaxed">2.  <strong>Technically minded</strong> and has the ability to understand and act on complex technical systems, especially those involving LLMs.</p><p class="my-4 text-gray-700 leading-relaxed">3.  <strong>Accountable and autonomous.</strong> You take ownership of your domain and do what's required to make the product successful. You prefer action and impact to rituals.</p><p class="my-4 text-gray-700 leading-relaxed">We need someone who enjoys diving into customer challenges and thinking creatively about new ways to help businesses.</p><p class="my-4 text-gray-700 leading-relaxed">As an early team member, you’ll have the agency to take initiative and shape how we work with customers. Our customers and revenue are >50% in the US, but today most of our team and our headquarters is in Sydney, Australia, where this position will be located.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What you’ll do</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Partner with the CEO and Head of Product and Design to define product strategy and roadmap</li><li class="leading-relaxed">Work closely with customers to understand their nuanced needs and objectives</li><li class="leading-relaxed">Partner cross-functionally to build solutions that feel like magic</li><li class="leading-relaxed">Leverage user data and industry insights to inform strategy and measure success</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">You might be a fit if you</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Have 5+ years of experience shipping complex products as a Product Manager, ideally in B2B SaaS with focus on enterprise customers</li><li class="leading-relaxed">Proven track record shipping products in fast-paced, high-ambiguity environments where you've had to define the path forward</li><li class="leading-relaxed">Have experience building and managing relationships with customers or external stakeholders</li><li class="leading-relaxed">Are an excellent communicator - demonstrated success driving outcomes without direct authority over engineering teams</li><li class="leading-relaxed">Are excited about AI and already experimenting with it (e.g., using ChatGPT, trying AI tools, or learning how AI can be applied in business)</li><li class="leading-relaxed">Have a technical curiosity and enjoy learning new tools, even if you don’t have a formal technical background</li><li class="leading-relaxed">Have a demonstrable track record of outperformance against your peers in competitive environments (work, school, sports, hobbies)</li></ul><p class="my-4 text-gray-700 leading-relaxed">If you don't quite match this <em>and</em> are from an under-represented background we strongly encourage you to reach out. We know first hand that diverse teams are higher performing and are proud that our team reflects a broad spectrum of identities and lived experiences.</p><p class="my-4 text-gray-700 leading-relaxed"><a href="https://jobs.ashbyhq.com/Lorikeet/386b9e45-0eaa-40b8-b486-7941534a9617/application" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Apply for this Job</a></p><p class="my-4 text-gray-700 leading-relaxed">This site is protected by reCAPTCHA and the Google <a href="https://policies.google.com/privacy" target="<em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Privacy Policy</a> and <a href="https://policies.google.com/terms" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Terms of Service</a> apply.</p>

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Reddit is seeking a Senior Machine Learning Engineer to design, build, and deploy production ML systems at scale. This role involves owning the full ML lifecycle, from research and modeling to production deployment, across personalized recommendations, search, advertising, and content understanding. You will work with large-scale datasets, partner cross-functionally, and apply state-of-the-art AI techniques to influence user experience and business outcomes.

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<p class="my-4 text-gray-700 leading-relaxed">Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 121 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit <a href="http://www.redditinc.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">www.redditinc.com</a>.</p><p class="my-4 text-gray-700 leading-relaxed">At Reddit, machine learning sits at the heart of how millions of people discover, connect, and engage with the world’s largest collection of human conversations. From powering personalized recommendations and search to optimizing advertising systems and marketplace dynamics, our ML engineers tackle some of the most interesting and impactful problems in large-scale applied machine learning.</p><p class="my-4 text-gray-700 leading-relaxed">We hire Machine Learning Engineers across both our Consumer and Ads organizations, giving you the opportunity to work on a wide range of high-impact problems across the Reddit ecosystem.</p><p class="my-4 text-gray-700 leading-relaxed">We are looking for Machine Learning Engineers who are excited to build systems end-to-end, from research and modeling to production deployment, — and who want to help shape the future of discovery, relevance, and monetization at Reddit.</p><p class="my-4 text-gray-700 leading-relaxed">If you love working on complex, real-world ML problems at massive scale, this role is for you.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You’ll Work On</h3><p class="my-4 text-gray-700 leading-relaxed">As a Machine Learning Engineer at Reddit, you will design and build production ML systems that power core experiences across the platform, including:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Personalized recommendations, search, and ranking systems that help users discover the most relevant content and communities</li><li class="leading-relaxed">Intelligent advertising systems including ranking, bidding, measurement, and optimization</li><li class="leading-relaxed">Content, Advertisers, and User understanding, from building foundational content/user representations to deriving insightful signals</li><li class="leading-relaxed">Large-scale machine learning pipelines, model serving infrastructure, and real-time decision systems</li><li class="leading-relaxed">Applied AI and LLM-driven experiences that improve relevance, discovery, and user engagement</li></ul><p class="my-4 text-gray-700 leading-relaxed">You’ll work on high-impact systems that operate at internet scale and directly influence user experience, advertiser value, and business outcomes.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You’ll Do</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Design, build, and deploy production-grade machine learning models and systems at scale</li><li class="leading-relaxed">Own the full ML lifecycle: from problem definition and feature engineering to training, evaluation, deployment, and monitoring</li><li class="leading-relaxed">Build scalable data and model pipelines with strong reliability, observability, and automated retraining</li><li class="leading-relaxed">Work with large-scale datasets to improve ranking, recommendations, search relevance, prediction, content/user understanding, and optimization systems.</li><li class="leading-relaxed">Partner cross-functionally with Product, Data Science, Infrastructure, and Engineering teams to translate complex problems into ML solutions</li><li class="leading-relaxed">Improve system performance across latency, throughput, and model quality metrics</li><li class="leading-relaxed">Research and apply state-of-the-art machine learning and AI techniques, including deep learning, graph & transformers based, and LLM evaluation/alignment</li><li class="leading-relaxed">Contribute to technical strategy, architecture, and long-term ML roadmap</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Basic Qualifications</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">3-5+ years of experience building, deploying, and operating machine learning systems in production</li><li class="leading-relaxed">Strong programming skills in Python, Java, Go, or similar languages, with solid software engineering fundamentals</li><li class="leading-relaxed">ML Fundamentals: a strong grasp of algorithms, from classic statistical learning (XGBoost, Random Forests, regressions) to DL architectures (Transformers, CNNs, GNNs)</li><li class="leading-relaxed">Hands-on experience with modern ML frameworks (e.g., PyTorch, TensorFlow)</li><li class="leading-relaxed">Experience designing scalable ML pipelines, data processing systems, and model serving infrastructure</li><li class="leading-relaxed">Ability to work cross-functionally and translate ambiguous product or business problems into technical solutions</li><li class="leading-relaxed">Experience improving measurable metrics through applied machine learning</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Preferred Qualifications</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience with recommender systems, search/ranking systems, advertising/auction systems, large-scale representation learning, or multimodal embedding systems</li><li class="leading-relaxed">Familiarity with distributed systems and large-scale data processing (Spark, Kafka, Ray, Airflow, BigQuery, Redis, etc.)</li><li class="leading-relaxed">Experience working with real-time systems and low-latency production environments</li><li class="leading-relaxed">Background in feature engineering, model optimization, and production monitoring</li><li class="leading-relaxed">Experience with LLM/Gen AI techniques, including but not limited to LLM evaluation, alignment, fine-tuning, knowledge distillation, RAG/agentic systems and productionizing LLM-powered products at scale</li><li class="leading-relaxed">Advanced degree in Computer Science, Machine Learning, or related quantitative field</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Potential Teams</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Ads Measurement Modeling</li><li class="leading-relaxed">Ads Targeting and Retrieval</li><li class="leading-relaxed">Advertiser Optimization</li><li class="leading-relaxed">Ads Marketplace Quality</li><li class="leading-relaxed">Ads Creative Effectiveness</li><li class="leading-relaxed">Ads Foundational Representations</li><li class="leading-relaxed">Ads Content Understanding</li><li class="leading-relaxed">Ads Ranking</li><li class="leading-relaxed">Feed Relevance</li><li class="leading-relaxed">Search and Answers Relevance</li><li class="leading-relaxed">ML Understanding</li><li class="leading-relaxed">Notifications Relevance</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Benefits</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Comprehensive Healthcare Benefits and Income Replacement Programs</li><li class="leading-relaxed">401k with Employer Match</li><li class="leading-relaxed">Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support</li><li class="leading-relaxed">Family Planning Support</li><li class="leading-relaxed">Gender-Affirming Care</li><li class="leading-relaxed">Mental Health & Coaching Benefits</li><li class="leading-relaxed">Flexible Vacation & Paid Volunteer Time Off</li><li class="leading-relaxed">Generous Paid Parental Leave</li></ul><p class="my-4 text-gray-700 leading-relaxed">#LI-DNI</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Pay Transparency:</h3><p class="my-4 text-gray-700 leading-relaxed">This job posting may span more than one career level.</p><p class="my-4 text-gray-700 leading-relaxed">In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit <a href="https://www.redditinc.com/careers/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://www.redditinc.com/careers/</a>.</p><p class="my-4 text-gray-700 leading-relaxed">To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.</p><p class="my-4 text-gray-700 leading-relaxed">The base salary range for this position is:</p><p class="my-4 text-gray-700 leading-relaxed">$185,800 - $303,400 USD</p><p class="my-4 text-gray-700 leading-relaxed">In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.</p><p class="my-4 text-gray-700 leading-relaxed">During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our <a href="https://redditinc.com/policies/candidate-privacy-policy" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Candidate Privacy Policy for Potential Employees and Contractors</a>.</p><p class="my-4 text-gray-700 leading-relaxed"><em>Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.</em></p>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

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Object Oriented Programming

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Senior Product Manager

Account Executive

Account Executive

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