Loyalty Juggernaut

Presales Consultant

Product Engineer (2026 Grads.)

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Loyalty Juggernaut (LJI) is seeking Presales Consultants to join its U.S. commercial team. This role involves mastering the GRAVTY® loyalty technology platform and effectively demonstrating its capabilities to clients. Consultants will support sales cycles by delivering engaging, tailored demos, uncovering client needs, and translating those into relevant product use cases. It's ideal for individuals with 1-3 years of experience or exceptional graduates eager to learn enterprise software and the loyalty space.

Product Engineer (2025 Grads.)

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Us</h3><p class="my-4 text-gray-700 leading-relaxed">Loyalty Juggernaut (LJI) powers some of the world’s most innovative customer loyalty programs through GRAVTY®, our cutting-edge loyalty technology platform. We help airlines, hotels, retailers, financial institutions, and digital brands turn customer data into real-time decisions, personalized experiences, and measurable growth.</p><p class="my-4 text-gray-700 leading-relaxed">We’re growing quickly and expanding our commercial team in the U.S. with energetic, curious presales professionals who want to be at the intersection of technology, strategy, and client storytelling.</p><p class="my-4 text-gray-700 leading-relaxed">Visit <a href="https://www.lji.io/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">www.lji.io</a> to know more about us.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Position Summary</h3><p class="my-4 text-gray-700 leading-relaxed">We’re looking for Presales Consultants who can comfortably “live in both worlds” – diving into the product to understand how it works, and then stepping back to explain it simply and convincingly to clients.</p><p class="my-4 text-gray-700 leading-relaxed">You’ll support sales cycles by:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Learning the GRAVTY® platform inside and out</li><li class="leading-relaxed">Delivering engaging demos tailored to each prospect</li><li class="leading-relaxed">Asking smart questions to uncover client needs and pain points</li><li class="leading-relaxed">Translating those needs into relevant use cases and configurations in the product</li></ul><p class="my-4 text-gray-700 leading-relaxed">This is an ideal role for someone with 1–3 years of relevant experience (or an exceptional recent graduate) who has strong communication skills, high energy, and a genuine hunger to learn enterprise software and the loyalty space.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Key Responsibilities</h3><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Product Demos & Storytelling</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Deliver live and virtual demonstrations of the GRAVTY platform to prospects and partners.</li><li class="leading-relaxed">Adjust demos on the fly based on the conversation, questions, and the room’s energy.</li><li class="leading-relaxed">Help turn complex capabilities into clear, client-relevant stories and use cases.</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Discovery & Needs Analysis</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Participate in discovery calls and workshops with prospects.</li><li class="leading-relaxed">Ask thoughtful, structured questions to understand their current programs, technology stack, and pain points.</li><li class="leading-relaxed">Capture and document requirements so sales, product, and delivery teams are aligned.</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Solution Shaping</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Work with sales and product teams to map client needs to GRAVTY features and configurations.</li><li class="leading-relaxed">Help create simple solution outlines, demo scripts, and “day in the life” flows that bring the platform to life for each prospect.</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Demo Environment & Use Case Setup</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Configure demo environments with relevant data, offers, and journeys ahead of key meetings.</li><li class="leading-relaxed">Keep demo scenarios fresh, realistic, and aligned to target industries (airlines, hotels, retail, banking, etc.).</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Sales Support & Enablement</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Assist with RFP responses, presentations, and product sections of proposals.</li><li class="leading-relaxed">Provide feedback from the field to product and marketing on what prospects are asking for and how competitors are positioning themselves.</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Continuous Learning</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Stay current on new GRAVTY releases and features; become a go-to person for “how it works” in specific areas.</li><li class="leading-relaxed">Build a working understanding of loyalty mechanics, martech stacks, and adjacent technologies.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Qualifications & Skills</h3><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Must-have:</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree (Business, Marketing, Information Systems, Engineering, or similar).</li><li class="leading-relaxed">1–3 years of professional experience in a client-facing, analytical, or tech-adjacent role (exceptional recent graduates with strong internships and clear presales potential will be considered).</li><li class="leading-relaxed">Strong verbal communication and presentation skills; comfortable speaking with clients over Google meets and in person.</li><li class="leading-relaxed">Genuine curiosity about how software works and the confidence to click around, explore, and learn.</li><li class="leading-relaxed">Ability to listen carefully, take structured notes, and turn conversations into clear next steps.</li><li class="leading-relaxed">High energy, coachable, and hungry to learn both the product and the loyalty industry.</li><li class="leading-relaxed">Comfort with basic tools: PowerPoint/Keynote, Excel, and modern web apps.</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Nice-to-have (a plus, not a requirement):</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Exposure to SaaS, martech, CRM, loyalty, or analytics.</li><li class="leading-relaxed">Experience in a sales support, business analyst, customer success, or consulting role.</li><li class="leading-relaxed">Familiarity with basic technical concepts (APIs, integrations, data fields, etc.).</li><li class="leading-relaxed">Experience doing product demos, campus presentations, or similar public-facing activities.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Why Join Us</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Learn fast, grow fast: You’ll get hands-on exposure to enterprise deals, senior clients, and real-world use cases early in your career.</li><li class="leading-relaxed">Cutting-edge product: Work with a modern, AI-driven loyalty platform that’s being recognized by top analyst firms.</li><li class="leading-relaxed">Hybrid role: Mix of product, client interaction, storytelling, and light solutioning—perfect for someone who wants more than a pure “sales” or pure “technical” role.</li><li class="leading-relaxed">Impact and visibility: As one of the first presales hires in the U.S., you’ll help shape how we run demos, discovery, and solution presentations going forward.</li><li class="leading-relaxed">Global exposure: Collaborate with colleagues and clients across North America, EMEA, APAC, and LATAM</li></ul>

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CRB Workforce is seeking an Agiloft Administrator / Agiloft SME for a 3-month contract. This remote role, with a preference for PST hours, involves administering, maintaining, and optimizing the Agiloft platform for Legal Operations. Key responsibilities include cleaning up existing workflows, addressing enhancement items, improving system usability, and providing best-practice guidance. The ideal candidate will have 5+ years of hands-on Agiloft experience, strong problem-solving abilities, and experience working with legal teams.

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<p class="my-4 text-gray-700 leading-relaxed">We are currently looking for an <strong>Agiloft Administrator / Agiloft SME</strong>.</p><p class="my-4 text-gray-700 leading-relaxed">We have 1 open position. Please apply and we can discuss!</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Location:</strong> Remote (Preference for PST hours or strong PST overlap)</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Salary:</strong> Based on Experience</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Benefits:</strong> Full</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Type:</strong> 3-Month Contract</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Sponsorship Available:</strong> No</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Most Important:</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Proven hands-on experience as an Agiloft Administrator or Agiloft Subject Matter Expert</li><li class="leading-relaxed">Strong knowledge of Agiloft workflows, configurations, and platform administration</li><li class="leading-relaxed">Experience optimizing and troubleshooting existing Agiloft implementations</li><li class="leading-relaxed">Ability to review, prioritize, and execute against a backlog of admin and workflow requests</li><li class="leading-relaxed">Experience working directly with Legal Operations or legal teams</li><li class="leading-relaxed">Strong documentation and communication skills</li><li class="leading-relaxed">Senior-level Agiloft experience</li><li class="leading-relaxed">Prior experience stabilizing or cleaning up inherited or poorly configured systems</li></ul><p class="my-4 text-gray-700 leading-relaxed"><strong>Preferred Skills:</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience supporting Legal Operations platforms during vendor evaluations or platform transitions</li><li class="leading-relaxed">Ability to ramp up quickly and work independently in short-term engagements</li><li class="leading-relaxed">Experience in contract, advisory, or fractional roles</li><li class="leading-relaxed">Familiarity with Agiloft integrations with other legal or business systems</li><li class="leading-relaxed">Knowledge of workflow automation best practices</li></ul><p class="my-4 text-gray-700 leading-relaxed"><strong>Qualifications:</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Hands-on Agiloft experience (5+ years preferred)</li><li class="leading-relaxed">Experience with workflow optimization, configuration, and system administration</li><li class="leading-relaxed">Strong problem-solving, analytical, and communication skills</li><li class="leading-relaxed">Degree in relevant field or equivalent experience</li></ul><p class="my-4 text-gray-700 leading-relaxed"><strong>Responsibilities:</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Administer, maintain, and support the Agiloft platform for Legal Operations</li><li class="leading-relaxed">Analyze, clean up, and optimize existing Agiloft workflows and configurations</li><li class="leading-relaxed">Address a backlog of Agiloft administration and enhancement items</li><li class="leading-relaxed">Improve system usability, reliability, and efficiency for legal team users</li><li class="leading-relaxed">Provide best-practice guidance on Agiloft setup, configuration, and administration</li><li class="leading-relaxed">Collaborate with legal leadership and internal administrators</li><li class="leading-relaxed">Support Agiloft during a potential platform transition or vendor evaluation</li><li class="leading-relaxed">Document configurations, workflows, and recommendations</li><li class="leading-relaxed">Assist with knowledge transfer to internal stakeholders as needed</li></ul><p class="my-4 text-gray-700 leading-relaxed">CRB Workforce, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</p><p class="my-4 text-gray-700 leading-relaxed">This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</p><p class="my-4 text-gray-700 leading-relaxed">#LI-Remote #LI-DF</p>

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