Macrometa

IT Administrator

Sr. Site Reliability Engineer

Senior DevOps Engineer

As an IT Administrator, you will be the backbone of remote IT operations. You will ensure the smooth functioning of IT systems, provide technical support, and maintain cloud-based infrastructure. You will manage user onboarding and offboarding, provide technical support for various tools like Google Workspace, Slack, JIRA, GitHub, and cloud platforms like Linode, AWS, and GCP. The role involves cloud infrastructure management, automation through scripting, supporting SOC 2 compliance efforts, integrating and optimizing various tools, and creating/maintaining documentation and reports.

<h4>About Macrometa</h4> Macrometa, backed by prominent Silicon Valley investors such as Pelion Ventures (CloudFlare seed to IPO), DNX Ventures, Fusion Fund, Akamai, and Benhamou Global Ventures, is disrupting the CDN-Edge Cloud space. Our unique Global Data Network edge computing platform enables the development and deployment of latency-sensitive, distributed applications globally. To date, Macrometa has raised $35M in venture capital. Macrometa's culture is built on mutual respect and honest interactions. We value humble people who are curious to learn from and help each other. We prioritize our people first, customers second, and everything else third. <h4>About PhotonIQ by Macrometa</h4> PhotonIQ, a product of Macrometa, is revolutionizing the application acceleration landscape with our AI-powered solutions. We empower enterprise customers like Salesforce, StubHub, and Ford Motor Co. to enhance Core Web Vitals, improve conversion rates, and accelerate overall user experience while ensuring worldwide privacy compliance. With a delivery network presence in 25 global regions and over 4,200 points of presence, we offer unmatched reach and performance. <div>We are a fast-growing tech startup with a fully remote team spread across multiple countries. Our company is built on a culture of innovation, collaboration, and flexibility. We work heavily in the cloud, utilizing cutting-edge technologies to build scalable solutions. Our team relies on a wide range of tools, including Google Workspace, Slack, Linux, macOS, JIRA, GitHub, ChatGPT, OpenAI, Claude, HubSpot, Zoom, Linode, AWS, and GCP. We are looking for an IT Administrator who can manage our technical infrastructure, provide support, and contribute to our ongoing growth. The Role: As the IT Administrator, you will be the backbone of our remote IT operations. You will ensure the smooth functioning of our IT systems, provide technical support to our global team, and maintain our cloud-based infrastructure. You will also play a crucial role in automating processes, managing user access, and supporting our SOC 2 compliance efforts. Key Responsibilities: <ul> <li>User Onboarding &amp; Offboarding:</li> <ul> <li>Manage the onboarding process for new employees, setting up accounts, permissions, and access to necessary tools.</li> <li>Handle offboarding tasks, ensuring secure deactivation of accounts and retrieval of company assets.</li> </ul> <li>Technical Support:</li> <ul> <li>Provide timely and effective technical support to remote employees across different time zones.</li> <li>Troubleshoot and resolve issues related to the following tools and platforms:</li> <ul> <li>Communication &amp; Collaboration: Google Workspace, Slack, Zoom.</li> <li>Development &amp; Project Management: JIRA, GitHub.</li> <li>Operating Systems: Linux, macOS, windows</li> <li>AI &amp; Automation: ChatGPT, OpenAI, Claude.</li> <li>CRM &amp; Sales: HubSpot.</li> <li>Cloud Hosting: Linode, AWS, GCP.</li> </ul> <li>Assist with hardware and software setup, configuration, and maintenance.</li> </ul> <li>Cloud Infrastructure Management:</li> <ul> <li>Oversee the management of our cloud-based systems, ensuring uptime, security, and optimal performance.</li> <li>Implement and manage security best practices, including firewalls, VPNs, and encryption.</li> <li>Monitor system performance and troubleshoot any issues related to cloud services, particularly on platforms like Linode, AWS, and GCP.</li> </ul> <li>Automation &amp; Scripting:</li> <ul> <li>Develop and maintain small scripts to automate repetitive tasks, improving efficiency and reducing manual effort.</li> <li>Streamline processes such as user management, data backup, and system monitoring.</li> </ul> <li>SOC 2 Compliance Support:</li> <ul> <li>Collaborate with our compliance team to maintain SOC 2 compliance.</li> <li>Implement security controls and document processes to support audit requirements.</li> <li>Conduct regular reviews of security policies and procedures, ensuring adherence to best practices.</li> </ul> <li>Integration &amp; Optimization:</li> <ul> <li>Ensure seamless integration of various tools and technologies used across the organization.</li> <li>Optimize the use of AI and machine learning tools such as ChatGPT, OpenAI, and Claude to enhance productivity and support.</li> </ul> <li>Documentation &amp; Reporting:</li> <ul> <li>Create and maintain comprehensive documentation for IT processes, systems, and configurations.</li> <li>Prepare regular reports on system performance, security incidents, and compliance status.</li> </ul> </ul> Qualifications: <ul> <li>Experience:</li> <ul> <li>Proven experience as an IT Administrator, preferably in a remote and cloud-centric environment.</li> <li>Strong familiarity with the following tools and platforms:</li> <ul> <li>Communication &amp; Collaboration: Google Workspace, Slack, Zoom.</li> <li>Development &amp; Project Management: JIRA, GitHub.</li> <li>Operating Systems: Linux, macOS. windows</li> <li>AI &amp; Automation: ChatGPT, OpenAI, Claude.</li> <li>CRM &amp; Sales: HubSpot.</li> <li>Cloud Hosting: Linode, AWS, GCP.</li> </ul> <li>Experience supporting SOC 2 compliance is a plus.</li> </ul> <li>Technical Skills:</li> <ul> <li>Proficiency in managing cloud services and infrastructure on platforms like Linode, AWS, and GCP.</li> <li>Strong scripting skills (e.g., Bash, Python) for automation and system management.</li> <li>Solid understanding of network security, VPNs, firewalls, and encryption.</li> </ul> <li>Soft Skills:</li> <ul> <li>Excellent problem-solving abilities and attention to detail.</li> <li>Strong communication skills, capable of providing clear and concise technical support to a non-technical audience.</li> <li>Ability to work independently and manage multiple tasks in a remote setting.</li> </ul> <li>Education:</li> <ul> <li>Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.</li> </ul> </ul> </div><div>Note to recruitment agencies: Macrometa will not accept unsolicited resumes/CV's and will not pay fees of any kind for unsolicited resumes/CV's sent to us by third parties.</div>

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Axon

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The Executive Support Specialist will support the Axon President in the Boston office, ensuring smooth and efficient day-to-day operations. This role involves managing local logistics, administrative support for key executives, preparing for meetings, greeting visitors, managing events, and handling confidential information. The specialist will work closely with the Senior Executive Assistant based in Arizona. The role is full-time and on-site in Boston.

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<div><h4>Join Axon and be a Force for Good.</h4> At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.</div><div>Your Impact We are seeking a highly dependable, proactive, and resourceful Executive Support Specialist to support the Axon President in our Boston office. This individual will serve as the President’s right-hand person on the ground, ensuring that day-to-day operations run smoothly and efficiently. This is a high-trust, high-impact role that requires someone who is service-oriented, detail-focused, and eager to maximize the productivity of our Executive team. You will work closely with the President’s Senior Executive Assistant (based in Arizona) to ensure seamless operational and administrative support. This position is required to be based in the Boston office full-time (5 days/week). What You’ll Do <ul> <li>Serve as the in-office support for the President, managing all local logistics and day-to-day support needs.</li> <li>Offer administrative support to key Axon executives visiting the Boston office</li> <li>Prepare for in-person meetings and events with the President (e.g., printing candidate resumes, setting up A/V equipment, etc).</li> <li>Greet and host internal and external visitors at the office</li> <li>Manage local events and logistics for meetings, including catering, supplies, and room setup</li> <li>Support the Senior Executive Assistant for the President (based out of Scottsdale) with administrative needs and scheduling</li> <li>Manage and support leadership expenses and approvals</li> <li>Manage ticket allocation and communications for company events (e.g. local event tickets)</li> <li>Plan and coordinate details for events and team off-sites</li> <li>Anticipate the President’s needs and proactively address issues before they arise</li> <li>Effectively communicate with executives, leaders and team members across the organization</li> <li>Handle business, company, and personnel details of a highly confidential and sensitive nature</li> </ul> What You Bring <ul> <li>Experience supporting senior executives</li> <li>Superb attention to detail, strong planning and organization skills, and the ability to multi-task, prioritize, and deliver in a fast-paced, dynamic environment</li> <li>Dependable, reliable, flexible, honest, and trustworthy with the ability to maintain a high level of professionalism and confidentiality at all times</li> <li>Ability to manage, prioritize and advance numerous mission critical projects simultaneously</li> <li>Proficient in using Microsoft Office applications</li> <li>Focus on quality and adherence to deadlines</li> <li>Excellent written and verbal communication skills</li> <li>Passion for Axon’s mission and values and enthusiasm to learn and grow with the company</li> </ul> &nbsp; <h4>&nbsp;</h4> <h4>Benefits that Benefit You</h4> <ul> <li>Competitive salary and 401k with employer match</li> <li>Discretionary paid time off</li> <li>Paid parental leave for all</li> <li>Medical, Dental, Vision plans</li> <li>Fitness Programs</li> <li>Emotional &amp; Mental Wellness support</li> <li>Learning &amp; Development programs</li> <li>And yes, we have snacks in our offices</li> </ul> Benefits listed herein may vary depending on the nature of your employment and the location where you work. &nbsp;</div><div>Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. &nbsp; Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email&nbsp;<a class="c-link c-link--underline" href="mailto:recruitingops@axon.com" target="_blank" data-stringify-link="mailto:recruitingops@axon.com" data-sk="tooltip_parent" data-remove-tab-index="true">recruitingops@axon.com</a>. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.</div>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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